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Southern Leisure Spas & Patio
1175 Justin Rd, Flower Mound, TX 75028, United States
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Southern Leisure Spas & Patio
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Do
Review №1

Great company,Long established, family owned, inhouse service team, fair and straight forward pricing, competent delivery, excellent products. Elvin was very responsive. I have shopped around and feel most comfortable with my purchase here.I am a primary care physician. A swim spa is a great way to stay healthy, relaxed and alive.

Pa
Review №2

Zak and Mike our installers were fantastic. Not only did they do a clean fast and accurate job they trained me on how to use the tub in a detailed manner. These two guys work really well with each other theyre definitely a good team. We had one or two little issues in the installation but they were able to accommodate the space very well. It was a pleasure working with them today. You cant find guys like this anymore.

Go
Review №3

We had a pretty big time delay from our original order date to actually getting the hot tub delivered. But we understand that is industry wide right now due to the COVID back log. Zach and Mike did a great job with the install. They explained everything thoroughly including maintenance and chemical use. And they answered a bunch of my questions confidently. Highly knowledgeable about their products.

To
Review №4

This team is fantastic! I recently had to file a warranty claim on my Green Egg fire box. My original dealer was no longer in business, Spencer jumped at the opportunity to help and quickly walked me through required docs, photos and submittied. Took a couple weeks but he emailed me yesterday and I picked up my warranty replacement today. Always first class service. I will shop nowhere else. Thanks team!

Sk
Review №5

Zach hands down has some of the best customer service I’ve ever encountered. I will recommend your services to anyone in need.Thank you zach!

Ma
Review №6

This team worked really well together. After setting the spa in place, I was instructed on the proper way to test the water and add chemicals. They were in and out and they cleaned up as they went.

Th
Review №7

Zak & Michael installed my hot tub and did an excellent job. Very personable and helpful.They exceeded my expectations. Great job.

Da
Review №8

Zack and Michael did a great job installing my hot tub. We would recommend them 10 out of 10. Awesome service!

Na
Review №9

After a long wait our Bullfrog hot tub was delivered today! Our backyard is challenging to say the least but Zac & Mike did an outstanding job getting the tub delivered for us. This entailed a pre delivery visit to evaluate the best option for delivery & assistance with an unexpected fence issue. The hot tub looks great & you guys rock! Thanks for the comedic moment when Mike fell into the pool! (It may have been on purpose 😉😆?) Zac did a good job keeping the hot tub out of the pool.

Sa
Review №10

Michael did a wonderful job on our installation and spa school. He made the process simple, and was very friendly. We’re so happy with our new Bullfrog spa, and with Southern Leisure as our provider.

je
Review №11

Zac and Mike did a great job installing our spa and Covana cover. They took the time to show me how to make changes to the cover, and how to operate and maintain the spa.I really appreciate their pleasant demeanor even in 100 degree weather. Very friendly, knowledgable, and efficient. They did a very nice job. Thank you !!

La
Review №12

Michael and Zack did a great job installing my tub and showing me how to use it!

Br
Review №13

Just had out hot tub delivered today! Micheal and his team were great, got us set up quickly. He was professional and answered all my questions. Colby was our sales guy, he is knowledgeable and professional as well, overall good experience purchasing from southern leisure spas!

Ch
Review №14

If you could 6 stars for the experience, I would. I was originally thinking I was going to purchase a hot tub/spa from Costco. The prices were good- but upon further research the reviews were pretty scary. They also didnt come with installation, covers, etc. If anything went wrong, well good luck.I found Southern Leisure Spas & Patio while researching online. I started to communicate with Austin Sifuentes, who was an absolute wealth of knowledge. Austin sent me several options for spas that fit my budget. We went to visit and looked at several different options in the showroom. The Bullfrog brand immediately won me over- due the simplicity of the design and maintenance, great looking, and awesome features. The overall quality of the brand seems to take a lap around other brands.At the time, they had some great promotions running that allowed me to get a slightly better model than what I initially thought would fit the budget. Once we paired down the exact model we wanted (R7L), we went back and tried out multiple Jet Packs to customize exactly what we wanted. Everything went great, and Austin even showed us how we could get a sales tax exemption (win!).Installation was a breeze. The technicians were on time, very thorough, and clearly were experts at their craft. The spa has been great, and we use it regularly (even in the summer). Its incredibly relaxing. Maintenance has been a breeze so far.I cannot recommend Southern Leisure Spas & Patio (and Austin Sifuentes) enough. I would not hesitate to use them again in the future.Finally- one more pro tip: If the spa is too hot in the Texas summers, freeze some water in a few old one gallon milk jugs. I throw 4 of those in there (on those 100-degree Texas summer days), and it will bring the temperature down 3-4 degrees, when needed.

Ra
Review №15

Zach and Michael did great with the hotub instillation 10/10

Ti
Review №16

Excellent service, excellent support. Austin was a pleasure to work with and kept me updated through the whole time. Their delivery team was fun, knowledgeable and interactive. Really great all around.

Sh
Review №17

Michael, and his team did a great job helping with the install of our new spa. Things didn’t go according to plan, because of poor planning on our part, but he was very patient, and helped us find a solution. He answered all our questions, and gave us a lot of resources, because we are first time spa owners. 5 Freaking Stars!!!

ch
Review №18

From the time I walked into the store to the final delivery the experience with Southern Leisure was excellent. Colby was my sales guy and he was super knowledgeable about the product and guided me well. Colby also maintained good communication throughout the buying process and kept me updated all the way through until delivery. Although the time from purchase until delivery was longer than originally planned for, it is totally understandable and almost expected because of Covid challenges. Once the hot tub arrived from the manufacturer I recieved a call from the delivery team to schedule the install. The delivery and installation team was Michael and Zane and they were very accommodating and patient as I couldnt decide on the placement. They did an perfect job and I couldnt be more happy. I highly recommend Southern Leisure for a hot tub purchase.

J.
Review №19

Michael and his team did a great job installing my hot tub... got it up and running quickly and explained everything. Awesome service!!

Mi
Review №20

Michael and his SPA repair team were terrific. They fixed the SPA in no time. But he didn’t rush away. He checked and rechecked to make sure our hot tub was working perfectly. Then he cleaned and serviced the chemicals. They were a very professional and caring team!

Da
Review №21

Michael and his delivery team did a great job. Highly recommend!

Ch
Review №22

Great service. Conan and Michael snd the team did a great job

Da
Review №23

Michael and his team did an outstanding job. They went above and beyond to make sure the install went well.

Ja
Review №24

Michael and team did a great job getting my hot tub out of tight spot. Sandi

Da
Review №25

Michael and his team were super professional and helpful. Really happy with the experience!

Se
Review №26

Zach and conan were very informative and helpful and made the process of getting a spa that much more enjoyable!

Jo
Review №27

Michael and Zane did a great job delivering and setting up my hot tub.

B
Review №28

Zach and Conan did an excellent job servicing our spa and answered all my questions. Thank you!

Cy
Review №29

Josh and Michael came to get our old spa and we were impressed with their friendly attitude and quick work! They totally know what they are doing! They dont waste time but they dont make you feel as though you are a bother. Really appreciated their professional attention to detail and boy can they back up a HUGE trailer!

Me
Review №30

Colby and his team at Southern Leisure were a pleasure to work with. We were shopping around for a hot tub with no idea where to start. With this local Flower Mound location, we stopped in here first and with Colby’s knowledge and guidance, we decided to move forward with our purchase. Colby helped us with all the steps needed to prepare for the hot tub delivery, and within a few weeks we are up and running. Colby even stopped by to help us novice hot tub users when we needed to update a setting and ensure the cover was on correctly. Highly recommend them if you’re looking for a way to relax!

GB
Review №31

Michael and his team were awesome!! So nice and friendly- great experience.

Pa
Review №32

Michael and his team did a great job!

Ma
Review №33

Josh and Michael delivered my hot tub today, and they were awesome! They arrived on time, were very friendly and set up the hot tub fast but very carefully. They communicated and explained the start up and maintenance very proficiently. Im not sure if they are out of the Flower Mound or the Richardson location, but they get 5 stars!

Ga
Review №34

Great experience while looking for a hot tub in the Arlington location. Austin helped me narrow down the tub based on my needs. Got a very fair price and GREAT customer service from the sale all the way to the delivery.Can’t say enough good things about my total experience!!!Sincerely,Gary Hooper

To
Review №35

Michael and Josh installed our new Marque spa this morning and we want everyone to know how great they are! Professional and respectful and willing to take time to explain anything that we had a question about. As a past business owner that employed 250 people and want Southern Leisure to know that they are lucky to have these 2 young men as employees!

J
Review №36

Had my Bullfrog A8 for a little over a year, and it’s been awesome. Competitive and reasonable on all their tubs. Garrett at Southern Leisure was very helpful throughout the process, and their service response time is very quick. Only had to message them twice- once for a power outage (turned out it was the breaker, not the tub) and a random LED light went out that caused the tub to cut off. Got a message same business day both times, and their guys were able to come out within 2-3 business days. Service is everything with these purchases, and they’ve been rock solid. Highly recommended.

Da
Review №37

Michael came today to do a Clean and Drain and my hot tub looks like it is new again! His attention to detail was amazing. I will always request Michael when I need a clean and drain. Thanks!

El
Review №38

Fantastic service! I just purchased a hot tub from Southern Leisure today. Colby and his crew are very professional and knowledgeable. They answered all of my questions and helped me choose a spa that will be perfect for me and my family. I feel very confident doing business with them!

Tr
Review №39

Colby has a friendly helpful laid back approach to selling that was refreshing. His extensive product knowledge made it easy for us to select a spa that will suit us perfectly. Colby made the purchasing transaction painless too.Cant wait for the delivery of our new Marquis Vector21-V94 to arrive.Updated September......still no spa, made the purchase middle of July. We were told about 4 weeks for the spa to arrive, then the delivery team is about a week out for set-up. Reached out to the store to only be told by Colby I am to call him and he will take care of us....but he doesnt always return by calls....three separate calls on three separate occasions. Colby has been instructed to call my cell not husbands cell...but they keep mixing the numbers up when they do call back.Delivery team not returning my calls on two occasions. Not sure what is going on.Up-date its 9-12 ......when the delivery team member Austin called to set up delivery for next week. Got a story on some internal staffing issues going on......communication sould be better.

Ky
Review №40

Service call on Bullfrog Spa on 17Sep19 by Austin W was very helpful. He explained new products and will return next week to install updated filters and new pillows and also review the new chemicals and procedures for optimum spa performance and longevity. Very knowledgeable and efficient. We would definitely recommend (Austin W) SLS&P Flower Mound for sales and service for superior spa products.

Lo
Review №41

We just purchased a Bullfrog R7 spa and are thrilled! Colby Smith our salesperson was super informative, helpful and even got us a delivery date before Christmas! They really know their stuff and we highly recommend them!

An
Review №42

Great people.

Ci
Review №43

Southern Leisure Spas is an amazing place for all the things you need for your backyard. From hot tubs and swim spas to grills, you can find it here at prices youll love. Ask for Colby, he knows what hes talking about and is helpful so you get what youre looking for. What are you waiting for? Stop reading this review and go now!

Dr
Review №44

“The best!” The team at Southern Leisure are spot on when it comes to customer service, professionalism and communication. Thank you Garrett,Austin and your team for giving us a smooth and wonderful experience in getting our ATV. We love it! It’s beautiful, luxurious and easy to enjoy. I would highly recommend Southern Leisure to all my family and friends. With all of the other outdoor service you offer . I will back for more! Thank you!

St
Review №45

The whole spa purchase experience was great from beginning to end. Austin Sifuentes was the sales guy I worked with and I couldnt have asked for better. He answered an endless list of questions from me and my wife which made us feel good about the decisions we made. Thanks much Austin!

Ry
Review №46

Had warranty issue with a spa. Garrett was extremely professional with the entire experience. Scheduled a tech to come take a look at spa within a couple days. He worked with manufacturer on my behalf which resulted in a positive outcome. Would definitely recommend.

Di
Review №47

Austin did an outstanding job guiding us through the process of purchasing a hot tube. He explained everything thoroughly and provided information on all of the options. He monitored the process from start to finish. He is very professional and provided extraordinary customer service. We love our hot tube!

Jo
Review №48

I had a great experience with Southern Leisure Spas and Patio. I purchased the Marquis 14 ft Sport Swim Spa and it was delivered yesterday (May 30). The guys did a great job in delivery rolling the Spa into place and then the technician had it hooked up and powered in no time. They were all very professional and very competent. I filled the Swim Spa and swam this morning for 30 minutes. What a great experience. I would highly recommend this company and their products.

To
Review №49

Garret was my salesman. He knows what he’s talking about and can answer all your questions. He listened to my wants and sold me a Marquis - Resort model hot tub that met my needs. The delivery guys were pretty amazing to watch. They brought the tub in with a specialized dolly/cart. That was pretty interesting to watch them. They made it look easy. The install and class was great too. So far I’m very happy with the product.

Da
Review №50

We sent to a few different companies and finally ended up at Southern Leisure where we finally purchased our Bullfrog spa about three weeks ago. It was installed two days ago and we got to use it last night for the first time. It was everything we expected plus.I cant say enough about the staff at Southern Leisure. Garrett was extremely helpful in helping us pick out our spa and all the things that needed to go with it. He was also very informative on running and keeping it up. The delivery team and our installer, Tony, were also excellent. Even though Bullfrog is a new line for them they were very knowledgeable & informative.I would highly recommend that anyone looking for a Spa begin and end their search at Southern Leisure with Garrett and his team.

Er
Review №51

We had a great experience at Southern Leisure. From sales to technicians and install everyone was super friendly and helpful. To top it off we are in love our new Bullfrog Spa!

Ma
Review №52

I wanted to thank the Team of service and technician for the outstanding service, communication, and work on my Caldera spa. Specifically Chris Richards did a great job in diagnosing my spa issues and providing excellent customer support. Chris went above and beyond for over 3 weeks to assist me. I highly recommend purchasing or using the service department of Southern Leisure for any or future purchases. This also took place during a very busy State Fair season. Thank you guys so much, and I look forward to working with you guys in the future.

Ro
Review №53

We love our new Bull Frog hot tub! Garrett was extremely helpful in educating us about our options. Im in agreement with several other reviews; you wont get any silly sales tactics with Southern Leisure. We would highly recommend Southern Leisure.

bo
Review №54

My wife and I purchased the STIL 7 and could not be happier. The unit is gorgeous, easy to operate and the jet packs...are AMAZING! More importantly was the way we were treated by Garrett at the Flower Mound location. I originally called him to get educated on spas in general and he was objective, informative and gained my trust. Garrett was also great to work with on negotiation and delivery scheduling. Looking forward to many years of enjoyment. Thank you Garrett!

Ma
Review №55

I have really enjoyed my Hollywood spa purchased here. Colby was very helpful 8 recommend ing chemicals. Good people.

Bo
Review №56

Great people to work with. Went back a couple of times and Garrett is very helpful. We ended up buying. Weather didnt cooperate either time. But the guys worked thru the weather and got it installed. Great job. We are enjoying our bulldog.

Ke
Review №57

Let me begin by saying that most of the research about hot tubs that is posted online has probably been posted by the manufacturers. Garrett and Austin answered ALL of my questions, and have provided excellent customer care since we got the hot tub installed. What I learned through the process of buying a spa is that one the most important factors in the decision should be who is going to be servicing it. Southern Leisure has provided thoroughly competent and friendly service since we walked in the door. I wont do business with anyone else, and I would recommend them to everyone.

Sh
Review №58

Our family is thrilled with our hot tub!! We received above and beyond service from Garrett, Tony and the individuals they recommended to us to get everything prepared for our hot tub. Garrett is a spa EXPERT!! They were extremely knowledgeable, patient and helpful. I did a lot of research and I would not go anywhere else than Southern Leisure.

Pa
Review №59

From beginning to end the staff here was friendly and knowledgeable. Austin Sifuentes helped me through the entire process. Their products are top of the line and I really appreciate that. They were very patient with my many questions and worries. I highly recommend them!

Pe
Review №60

I bought a Big Green Egg from Southern Leisure in Lewisville and the team is always so helpful and welcoming. Garrett and his team have really been amazing and I couldnt recommend them enough. Fair prices and excellent service.

Br
Review №61

Austin did an awesome job in guiding us through the process of purchasing an AMAZING Bullfrog hot tub. He offered guidance on selecting the best JetPaks based on our needs & desires. He was great throughout the entire process—keeping us updated along the way. He’s very professional and provided extraordinary customer service, from pre-sale to post-sale! We love our A7L hot tub...go see Austin at Southern Leisure Spas if you’re looking for the best of the best!

Da
Review №62

Micheal was efficient and knowledgeable in diagnosing and replacing the heater on my spa. Very thankful!

Ja
Review №63

Cole, Garrett and crew took great care of me with my new spa cover order. I originally purchased my Marquis spa through them and have done all service work through them. They have been great to work with and I highly recommend them for your spa or patio needs.

Ty
Review №64

Excellent experience from first visit to install - You wont find a more professional team than these guys. Garrett was great to deal with when first looking at hot tubs - not pushy, knew his products and the competitors and never had anything negative to say about anyone elses products. I ended up buying a bullfrog spa from them and love it - Tony was great at install as well as educating me on maintenance etc.. The real test is how receptive a company is once they have your money. I can tell you these guys pick up their phone at all hours to answer questions and offer help if there is an issue. Give them a shot at your business!

Le
Review №65

Garrett @ Southern Leisure sold us our 2018 Marquis Rendezvous hot tub - working with us to select the best finishes & features to suit our tastes. Enon @ Southern Leisure has serviced our hot tub on 2 different occasions, both times calling before he arrived, talking me through what needed addressing and promptly taking care of - all with a smile on his face. Thank you!

Pe
Review №66

I purchased a Bullfrog R6L from Southern Leisure this month. I worked with Garrett at the Flower Mound store. He was fantastic to work with. He is a straight shooter and worked to find the spa that would work best for my family. He was lightning quick with responding to any questions I had, including on Christmas Day. I recommend Southern Leisure for your hot tub purchase, the whole process was quick and seamless.

De
Review №67

FANTASTIC EXPERIENCE!First of all, we did a lot of research on spas and spa dealers in the Metro-Plex, before we finally decided on Southern Leisure. (My husband is an engineer and I am an attorney, so, we research “projects” to the max!)We purchased a Marquis spa and Weber grill from Southern Leisure. Store Manager Garrett was very knowledgeable and helped us decide on the perfect spa and grill for us!The purchase, delivery, and installation of the spa went perfectly. Garrett and his team, including Josh, did everything they promised and on a very timely basis.We were also impressed with the professionalism of the team, as well as the detailed instructions on how to operate and maintain our beautiful spa. Everyone took all the time we asked for, to explain everything and never made us feel rushed.The spa is awesome and beautiful! After our nightly spa session, we both sleep so much better. We no longer awaken during the night and sleep peacefully until the morning. In addition, spa sessions are especially therapeutic after physical work-out sessions, to relax our muscles!And, we enjoy cooking on our new grill.Thanks to the Southern Leisure team for a fantastic experience!

Ka
Review №68

Austin Sifuentes helped us find the perfect Spa. He explained everything clearly and has helped us through every phase of this purchase, from selection, to delivery, and even the home set up. When we have had questions since the purchase, Austin has been available to help with any issue. These guys are great! Thanks!

Ri
Review №69

Last year I purchased a spa from the Arlington store. Austin Sifuentes was the rep that assisted me. From the get go I received nothing but top notch service from Austin. When I first walked in, there was no pressure to purchase anything, and he was able to answer all of the many questions I had. He helped compare between the different models. He was upfront with some of the options that he did not feel would meet my needs and did not try to upsell me. This is ultimately why I decided to purchase the spa from Southern Leisure. Additionally, I was undergoing construction where the spa was going to be located, and the timing of installment/inspections were crucial in having my whole project completed. I probably called Austin more times than a usual customer; however, he was always very helpful and we were able to coordinate the installation perfectly. It has been a year since the purchase, and I couldnt be happier. The installment went smoothly and timely. I had one issue a few months ago with some of the settings (my guess is my kids started mashing buttons) and the company had an agent come out and fix the minor issue. I have never once felt like once they got the sale they were though with helping. The spa (Marquis v84L) is fantastic. If you are thinking of getting a hot tub, I definitely recommend going to the Arlington store.

Be
Review №70

Excellent service, experience and hot tub! Glad we shopped around and chose Southern Leisure. Austin was a great help in getting us exactly what we wanted!

Sh
Review №71

In Oct. 2017 we bought a Marquis spa from southern Leisure, Austin Sifuentes was so helpful throughout the research period, he set us up for our wet text by putting water in the floor model we ended up buying, and stayed late after close so we could test it, he helped with the process of obtaining doctors prescription to get the spa tax free, and since the purchase he has been quick to respond to Every concern and Question, even on days he was not working at the Arlington location. We have been very happy with our purchase and would highly recommend Southern Leisure and Austin in particular if you are considering a spa purchase, or are needing supplies, they also sell outdoor grills and accessories!

Ry
Review №72

Worked with Austin Sifuentes on a project recently completed and the experience was nothing short of fantastic. We purchased a gas grill, Komado Joe, fridge, stainess drawers, trash receptcle and spa. Aside from being extremely knowledgeable about the equipment and ensuring we made the right selections, Austin also (unsolicited) offered up amazing financing (0-60) that was supposed to be for the spa only but then took it upon himself tp get it approved by management for the entire purchase. Our renovation was behind schedule construction wise and so Austin then arranged for additonal storage of our equipment at no charge until we were ready for it. Once ready for installation he set up for delivery and installation the very next day - all of which went extremly smoothly. I would work with Austin and Southern Leisure again in a heartbeat - truly once of the best purchasing experiences Ive had.

Lo
Review №73

My husband and I dropped in to Pool Xpressions one Saturday afternoon, just to look and do a little research and ended up walking out with a brand new 6-man Marquis hot tub! One of the main reasons we bought on the spot, was due to the fantastic knowledge of hot tubs by Garrett, the manager. In a low key, non pushy manner, he was able to explain all the different features and benefits of the different tubs. He never slammed the competitors, which is what we had experienced in other situations. We especially appreciated that he is a veteran and seemed to have high standards and integrity. Both my husband and I are in sales, so we like to hear objective, facts only, information. We were very pleased with the customer service afterwards, in coordinating an electrician, a concrete guy and the final delivery. The guys that did the installation were also very knowledgeable and courteous. I highly recommend Pool Xpressions if you are in the market for a spa/hot tub. You will not be sorry!

Bo
Review №74

I had some problems my spa, which turned out to be a minor installation issue. The service manager, Austin, came and straightened it all out. They worked with me to fix the problem and I am looking forward to enjoying my new spa.

Ch
Review №75

We purchased our Bullfrog hot tub 1 1/2 years ago. It has been fantastic. The purchase experience was great. Austin Sifuentes was very knowledgeable about the product and was very influential in helping us make a decision on this investment. I highly recommend Southern Leisure Spas and appreciate the professionalism of Mr. Sifuentes.

ch
Review №76

Garrett was very knowledgeable, accommodating and made some great recommendations when purchasing my Green Mountain Grill. If youre in the market for grills, hottubs and other cool outdoor accessories go check this place out.

Ja
Review №77

I was hot tub shopping and had previously owned a Sundance tub. I did some research and discovered Bullfrog spas and decided to take a look, The guys at Southern Leisure took their time and explained all of the features and benefits to me. 90% less plumbing, high energy efficiency, wood free construction and interchangeable jet packs sold me on an R7L. These guys took their time and answered all of my questions. They offered a great interest free financing deal and helped me save the tax with a prescription from my Chiropractor. I left a deposit and my tub was shipped in about 5 weeks exactly as promised, built to my specs. They worked around my schedule for a late Friday afternoon delivery which went off without incident. Cole, the shop owner personally showed up at my place at 9:30 am on Saturday with the chemicals for startup and spa school. (he did the site inspection prior to delivery as well). I couldnt be more pleased. Once you remove the access cover and see how Bullfrog spas are built, you will appreciate the quality. You get what you pay for. These guys take care of their customers and stand behind their product. Thumbs up to both Southern Leisure and Bullfrog spas.

Le
Review №78

We were searching for a hot tub for our new house and found Southern Leisure Spa online. We wanted to make sure we purchased a spa from a local business that values customer service as their #1 goal.When we walked into Southern Leisure Spa, we couldn’t be more impressed by their professionalism and selection of products. Our salesman was very knowledgeable and assisted us from beginning to end. They really cared about their customers and we made the right choice buying with them.We couldn’t be any happier with the results! We absolutely love our new spa!

Ju
Review №79

Southern Leisure did a fantastic job with my spa buying experience from start to finish! They have a very nice showroom and selecting our spa was easy and hassle free. No used car sales pitch. The folks at Southern Leisure were easy to talk to, knew their products, and had first hand experience with the saps. Jason Lanemann was great help and guided us through the process without issue.Delivery and Installation of our spa could not have been easier. The delivery and installation crews were professional, informative, and courteous. I could not recommend Southern Leisure more.If you live in the DFW area, your first choice should be Southern Leisure! Top rated team! I would choose them again!~Happy Bullfrog A8 owner.

vi
Review №80

Purchased a Bullfrog hottub 2 years ago. Customer service at Southern Leisure has been good. Outstanding follow-up on any issue. The aftermarket cover has had multiple problems, however, the staff at Southern Leisure has helped work through the situation and provided solutions. Garrett (at the Flower Mound location) has always been available to answer questions, solve problems and provide great service. Id recommend a Bullfrog hottub and certainly recommend Southern Leisure Spas as the place to purchase one.

Jo
Review №81

Purchased a BullFrog X7 from Colby- it was a very straightforward and easy process and Colby was super knowledgeable about all the spas features and warranty. They provided me with a list of contractors to complete the wiring and slab and the process could not have been easier!!!!

Bi
Review №82

Cameron was great to work with. He guided us through every step of process, from placement, unit features and options, and the delivery process. Couldn’t have asked for better experience. Thank you Southern Leisure and Spas!

Ma
Review №83

Austin was very proactive in getting our spa with continuous updates. Spa is great!!! Thanks

Mi
Review №84

Bought one of their most expensive hot tubs. Two days after installation it was not working.Called for service and was told they are busy and will have to wait nearly a week for anyone to come out. Hot tub not filtering ...and water is now a stagnant cesspool despite adding all treatments recommended. Quite possibly the worst customer service ever. Spend your money elsewhere.UPDATE, Sept 2020: after everything we went through initially trying to get this hot tub, and weeks of back and forth with Southern Leisures so-called manager, we were offered an extra jetpack for our hot tub for any inconvenience we might have experienced. We never got the jetpack because it came with a condition that the owner of the company come to our house and talk to us about why we were unhappy. I asked for the appointment to be set up and he never showed, nor did we get a call back. Do not waste your time with this company.

Co
Review №85

Anyone that has done construction in the DFW area knows how frustrating it can be to get companies to do what they say theyre going to do WHEN they say theyre going to do it! Southern Leisure is definitely an exception. Beyond their reliability, they definitely have come thru on following up and correcting any issues that are certain to arise in any project. I purchased a very high end hot tub and have been extremely happy! I can say, unequivocally, that I highly recommend Southern Leisure!

Je
Review №86

From The Layton family we are not people that ever write reviews but the service that Travis Walker provided in fixing my hot tub was outstanding this young man was very knowledgeable and professional And it was an absolute pleasure meeting him whenever I need maintenance again on my hot tub I will make sure to ask for him personally thank you from the Layton family

Jo
Review №87

Purchased a Marquis spa and these folks are the best! Purchased from Flower Mound store, but was fortunate to have Travis (from the Arlington store) setup and make somw adjustments. He was patient, knowlegable, and helpful. 5-stars!

Ma
Review №88

Professional staff. We are glad we purchased our Marquis Broadway spa from them. We recommend!

Ji
Review №89

The employees were very knowledgeable about the hot tubs and other products in the store. They are still in the process of getting everything set up, but it looks like they will have a wide variety of outdoor living and garden products when they get the outdoor display area finished.

St
Review №90

Excellent experience!!!! Love my hot tube.

Li
Review №91

Marquis is a first class spa. Speak with Garrret or Cole.

je
Review №92

Colby was very knowledgeable and helpful when we came to the store to buy a hot tub.

Information
39 Photos
92 Comments
4.9 Rating
  • Address:1175 Justin Rd, Flower Mound, TX 75028, United States
  • Site:https://southernleisurespas.com/
  • Phone:+1 972-317-1011
Categories
  • Grill store
  • Hot tub store
  • Hot tub repair service
  • Sauna store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:Closed
  • Sunday:10AM–6PM
From the business
  • Identifies as veteran-led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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