I needed to get a handle for a wood stove brush that I previously purchased and an associate from a different department went to find someone who could answer my questions. I was very grateful, as I didnt know what was what about this. Plus she was able to to me where to find the other items I was looking for. Overall it was a good experience today. They had all the item I was looking for. No masks are required. Plus 11% off.
Alot off good stuff n good prices
Menard has each aisle marked good so easy to find what is needed. Love to browse in Menards.
Decent staff, prices are higher than most other stores sadly, between home depot and Lowes and Fleet Farm, sadly the staff comes at you with a major attitude and will tell you to leave if you dont have a mask during the masking thing, telling people who were already done shopping to leave the store with a mask option telling them they cant shop there. Extremely rude... Woman at the exit yelling at a woman and her children cause the mother didnt have a mask and telling her with a check line full of obviously needed groceries that she cant purchase the items cause she doesnt have a mask and telling her to leave the store... Never ever have I seen such a thing... The children crying cause of her actions towards their mother..Sadly... I will not shop at this place anymore and I dont recommend anyone else... Go to Lowes Home Depot or Fleet Farm or... Worst case.... Walmart
I know that its called The Mans Store...but something for everyone. Love the Garden Center! Look forward to it every year! 🌹🌺🎍🌷🌞
Dont think about showing up without a mask. Vaccine or not they are all kinds of strict. Id like lower prices instead of having to mail in a rebate every single time I go. They make it out like its a special sale with an expiration soon, but they always have the rebate program. Call it what it is.
Well organized and kept clean, but it was really hard to find anyone to help.
In stock, helpful associates and friendly and speedy checkout service. Thank you Menards
This location really should have motorized carts for the customers!!! Not everyone can use the standard wheelchairs that they have. Be more considerate of future patrons!!
They had the stain I was looking for and it came out perfect !
Liking Menards more and more lately. Employees are helpful and knowledgeable in their departments. The store is well organized, clean and well lit. Shelves are stocked with what you came for. The stock yard is the same outside. One huge thing that I love is the sale price is automatic and for everyone. No apps, coupons or selecting some electronic offer and fumbling with your phone at checkout. The 11% rebate system has been simplified.
You found a really nice man to help us they have a lot of nice stuff in Menards very good prices
I was looking for some Plumbing stuff and I asked a guy named Mike and he was very helpful when I got back I asked for him again and he helped me again get the pieces I need to fix my sink thanks Mike I hope this review helps you youre very kind understanding person
Got to the checkout and the cashier said she was not able to check me out unless I was wearing a mask. This does not happen at Lowes or home depot. So, thank you, Karina, for encouraging me not to visit the Fond Du Lac store again.
Always find what I want or they will help you find it!@@
I mean, come on, its Menards, how could it be bad... This place has anything and everything one needs!
They are friendly and professional. I like how they still have the handy wipes.
Very helpful employees. In the store and the yard !!
A very nice bunch of people to work with
Love shopping at Menards! I always find great deals and leave with more than I intended. Great service also.
Very helpful in lawn garden
Huge selection! Low prices! Helpful employees!:)
Store is great, majority of staff helpful unfortunately some staff apathetic and down right uninterested in answering or finding an answer to your questions 😒 side note.... everytime I have been there the bathrooms deserve the rating gas station restroom and have been disgusting
Extremely helpful staff and friendly checker. Great deals coupled with 11% rebate offer = big savings
Bought parts and used discount coupon. Returned parts for exchange and discount did not go towards new parts as already used for first purchase. Will be shopping g elsewhere for a while.
Always friendly and helpful.
Everyone are so over wearing masks. While other states are opening up with a no mask mandate some how Covid has a different policy here. Seems pointless and unproductive. I and my company have gone to other places where masks arent mandatory and the employees and customers are happier. Corporate = Conformity... So sad...
Menards is always awesome. The staff is always helpful. They have gone out of the way to help me find a part or call another Menards to see if they have stay Im looking for. My absolute go to home improvement store.
Customer reps are very nice and helpful. Got 6 treated plywoods for our raised garden beds.
Employee of the fond du lac wi store in the plywood area are not people friendly one is very rude
Getting ready for spring. got some new flower pots. but no flowers yet
Friendly staff and helpful. I love the 11% off😀
Jacob from flooring was amazing
Always have what I need
Menards will no longer be receiving my buisness I have a medical condition that prohibits me from wearing a mask I have a hard enough time breathing as it is. the mask nazis told me to get out if I dont put on a mask I shouldve humored them and ended up passed out in one of the isles then I couldve filed a lawsuit that wouldve secured my retirement (if it didnt kill me)
Menards is Menards. What can I say, they had what I needed. Im getting kind of tired of their 11%, lazy sale. At least thats what I call it.
I’ve never been walked passed by a manager before like I was a ghost. Thanks, Don... talked to several associates about a storage shed and not a single person pointed me in the direction i needed to go. Left without a purchase. I’d train your employees to SHOW you where it is or at least find out what I need... Shed... not box...
Visit Menards in Fond Du Lac. The lady who helped me went out of her way to help me find something that online said they had 17. It was not on the floor yet. She was awesome. Along with a few others who helped in the search. I will visit Find Du Lac again. Im from out of town.Thank you for your customer service.
Good coustermer service. Friendly staff.
Friendly helpful staff. Store is well organized.
Good selection but so tired of the rebates. I only make small purchases here because of convenience. Prefer to shop somewhere where I dont have to run to the post office to get a decent price.
I needed help finding an item and I received very friendly service. The gentlemen that helped me asked about my project and made sure I bought the correct item and that I would have enough. Thank you
Friendly staff. Went for turf carpet & they were out. Most people werent wearing masks.
Better selection than the other stores... Better prices also.. nice people, masks must be worn..
It was all right but I couldnt find the clues closet!
10-20 eligible purchases at this location during rebate events. Did everything correctly and sent them in. Never received any rebate money or credits back. The company that handles them said theres no record I submitted any. Many other people report these types of issues. Menards scams guests out of money with rebates
Great staff, very helpful and explained the rebate to me
Always have what I need at fair prices.
Wait for 11% sales. Wood is always wet, if you have to get it from yard buildings.
Love this place
Good experience with a return tonight!
Found everything we were looking for and the cashier was friendly. Wish I didnt have to wear a mask.
Good black Friday deals and picked a Christmas tree while I was there
Absolutely HORRIBLE experience at this specific Menards. I cannot wear a mask for medical reasons. I was approached first by two different associates both said they are calling a manager(which I agreed they could do that and I would talk to that person) I got to the register with my products to buy and was told they WILL NOT check me out with out a mask. The manager came over and backed that up so I explained that i have a medical issue and he said we dont care you NEED a mask to be in the store. I have been to other Menards and have NEVER experienced this before needless to say Menards you have lost a very long time customer. Home depot and Lowes thank you for letting me shop and purchase items in your stores. Bye Menards!!!!!!
The people in the Plumbing Dept really know their stuff!
Very helpful staff. Always clean and they have what you need
Still requiring people to wear a mask. With asthma, a mask compromises my O2 levels.6/26. I went to menards and had my mask only across my mouth. An employee told me that I had to cover my nose. I was in the gardening area which was garage doors open to the outside. Plenty of fresh air. Since I didnt want to have a heart attack I chose to leave. He said that he only has 1 1/2 lungs and they are required to wear masks for 12 hours.
Always great service if they screw something up they will fix it. I shop occasionally at Lowes and home Depot always higher prices, just go there because the products that they have are not available at Menards. Cant beat 11% rebate.Dont cry about the mask because your going to have to wear them now anyways everywhere.
Getting tired of the forced mask wearing. Menards isnt a health care facility, its a hardware store on steroids. Im avoiding the store as much as possible. The employees are still kind and helpful when asked but just let me shop and Ill worry about my own health.
A little smaller than most Menards but dont have to walk as much
Was overcharged ($120 for 2 packs of shims, lol) on accident. Went to the service desk to get it fixed, and forgot one of my bags at the register. Came back and it was gone. Manager checked the camera, and sure enough the next customer saw my stuff and took it.My own fault, I left it. Went to go purchase the stuff I had left again, and the manager said to just check it in with him and we were square. No need to purchase it again.Such a better experience than dealing with Beaver Dam Menards. Worth the trip from Waupun.Also, love the mask requirement. Only reason I went out was because they take it seriously.
We ordered a patio door and had it shipped unfortunately the screen door was missing... called the shipping department said yes it was still there and they would ship it out... day 8 still no door so called again spoke to a supervisor and that same day Rocky one of r he managers personally bought me the door was awesome thanks Menards
Good customer service employees are help and friendly.
They need to get off the COVID kick
Asked assistance from service counter the lady working looking at me like what ??Asked for my balance on rebate.
Usually have no problems at Menards but today went to two stores for decking lumber NONE on the racking in Fondu Lac even though we had paid for it inside. Back into the store for a refund😖..but
Found the caulk I needed 😂
Excellent selection Excellent service
Dont like how the stores are different.
They are doing an exceptional job following the covid 19 guidelines. They should try to keep paper products instock. They were out of paper towels.
Everyone is always so kind
Save big money
11 Percent Off Sale going on. Cowabunga
Fast and friendly.
Its a Menards what more need be said !
Everything you would need for home improvement projects and more.
There STILL REALLY STRICT on wearing mask 😷/gators
Got good thing
Was nice and clean, and currently stocked good.
This place used to be great but now their trashMy biggest problem is there mask stuff
Awesome place to shop
Same story different day. Everything at this store is of mediocre or poor quality. Especially the lumber. Unfortunately its pretty much the only option in town.
Melanie was super helpful back in millwork! Thank you!
I placed an order for four Jeldwen replacement pocket windows on April 24th. They were suppose to be delivered in four to five weeks. They were delivered on June 12th. I was fine with this delay due to COVID 19 shut downs taking place. My issue is that screens did come with the windows. Menards is saying I won’t get them until November, or December. There is nothing Menards can do about it. I don’t even get a call back from Jeldwen. Learn from my mistake. Order from somewhere else that will stand behind what they sell!
Always a good place to shop, find what Im looking for at good priced and always friendly and helpful staff
Service counter rep was very nice and friendly, floor rep was quick to find what I was looking for.
I saved more money and then spent more money on random items I did not need.
We went to Menards to find a new snow shovel and to get ice melt the store was stocked with the items we needed at the price we wanted to pay. this is an older store but it is kept up reasonably well. The staff was busy trying to restock after Black Friday they are usually friendly and willing to help you or direct you to someone who can .
Standard Menards store, great selection, good prices, and friendly staff. Bathrooms need a remodel and carts need updating.
Had everything I wanted In one stop.
Great place to find what you need and want for your home.
On Sat 11-23-19 I went to my local Menards in Fridley Minnesota to get a few pieces of bullnose tile. It was discontinued! The clerk showed me that your store had what I needed and gave me the direct number for flooring. I contacted your store and got the best clerk! She found what I needed, (put eyes on it) told me that shipping would be calling me in about an hour for shipping details. In 20 minutes they called me back, have me total cost and said it would be shipped Mon am. I received it Tuesday! Wrapped perfectly and no breakage! Customer service at its best! So appreciate it! Thank you.
Usually has everything I need and always very helpful
Was looking for an item and an employee walks but and asks if I have a mask ( was wearing one) then says i need to pull it over my nose so I did then said actually I do have a question though and he said he had to go help another customer first and walked away absolute joke glad your more concerned about people’s masks than actually helping them find what they need.
Ima truck driver to unload this place is the best full truck load 20 min
Everything you need in a big box hardware store. Got my fittings I needed and was assisted by a very knowledgeable staff member to find the right ones as the selection was humungous. Picked up winter gear a hat gloves and warm socks and some snacks on the way out. Great staff very friendly and knowledgeable
Good. Found some new window coverings
Very good service. Helpful staff.
They do not care if they make a sale or not . No I cant help you go over there, maybe they can is a constant refrain.If home depot came to town they would go out of business.