Rachel was very helpful and provided good customer service in the selection and renting of our storage unit. She was very friendly and fun to talk to. The facility itself was very nice, with everything in good condition. They provided free pallets to keep things off the floor in case the floor were to get wet. There was ample security cameras around the property, which provides a good sense of security to the units. So far, we are very happy with our storage company selection, and we will update the review if anything changes. Thanks Rachel!
Had my camaro stored here over winter, decided to keep it for another year to keep a vehicle. Easy 24/7 access to the units and great local access made it a great place to store my vehicles. Mrs. Wingman was awesome with communicating every detail about renting a unit there. The monthly emailed invoices were easy to read and understand which really showed transparency. Definitely a great place to rent a unit.
I had a great experience at Superior Storage. I was in need of storage fast after selling my house and found Superior to be the most fairly priced. I had a non-climate control unit and kept items over winter and summer but moisture or water was never an issue. The facility is well maintained and clean and with plenty of security cameras I felt comfortable stopping at anytime. Rachel at the desk was incredibly helpful with both registration and check out. Would definitely use again.
Great experience....Rachel was friendly and informative, and made the process quick and easy. Would definitely recommend!
Super high unit inside. Enough space to park even for 18-wheeler. Good prices.
Excellent customer service. I have thought customer service was a thing of the past until I had the pleasure of dealing with Rachel at SuperiorStorage. She was thorough, knowledgeable and a delight to deal with.Would recommend anyone needing storage unit to do yourself a favor and contact Rachel. Quality clean affordable units.
Worked with Rachel, the office manager who answered all my questions and directed me to pick a unit online. The online experience was easy to follow and understand. You can pay online and set up email reminders so you dont miss a payment. She followed up via email after I signed the lease. The facility is easy to find (near I41) and easy to find the unit. Happy to also see the unit was clean on the inside. Overall, a very pleasant experience in getting a storage unit.
Extremely pleased with the professionalism and attention to detail that the Fond du Lac Office Manager, Rachell has demonstrated. I moved out of the country and had to communicate with her a few times via email and she always responded promptly. When weve communicated by phone she is always very pleasant and ready to assist. I would highly recommend Superior Storage for your storage needs as the facilities are clean and well cared for.
Clean, well mauntained areas and reasonably priced. Everyone here is very nice and helpful.
Used the climate controlled large storage unit for 4 months. Rachel, the customer service representative there is great. She helped us understand our options, provided advice on sizing and storage, and got us the last large climate unit for our needed timing. The units are clean, maintained, and secure. The rates are competitive and the climate controlled units are rodent free (did not rent non-controlled unit). Our stuff stayed dry and without damage due to high or low humidity. Rachel was the best!
LOVED working with Superior Storage! Rachel was an incredible help showing me available units, got me into a bigger unit which I needed, was simply a great help all the way around. Superior Storage is super clean and safe and a perfect place to store goods and know they are safe and secure. I would recommend Superior to anyone.
Used a temp controlled and normal garage style unit.Rachel Becker was very helpful and got me fixed up.For what you get, the prices are in-line with most places.Overall great experience.
I normally dont give reviews. but Rachel at superior storage went above and beyond great customer service. every question I asked was answered politely, and professionally. I had asked her to give me a call about setting up online payments, I received a call the same day. for anyone looking for a nice place for your storage give superior storage a call, clean facilities, great prices, and of course awesome customer service, and ask for Rachel.
Superior Storage in Fond du Lac is a great storage facility. There is plenty of room between the buildings, the units are clean, and the best part of my experience was working with Rachel. What a delightful person with exceptional customer service skills. Thank you Rachel!
Rachel was so kind, helpful and informative! My experience was quick and easy!
Rachel is personable and friendly and was a big help and nice to look at... Ill certainly be recommending to friends
Rachel responded very quickly, prices are great! Very friendly, and got me into the correct size unit for the stuff I was storing
Great and easy service, clean temp. control units at a good price. T hank you Rachel
Rachel is awesome!! She made a tedious paper filling ordeal a fun fast procedure. Very nice very informative very welcoming! Well done Rachel! Definitely will recommend!!
Hello, Superior Storage have been phenomenal in All Accommodations! Always accommodating when needed, Rachel answering all questions in the office and really making this storage facility the best I ever worked with. I look forward to my future relationship with them and ongoing as well...
Rochel made the process so easy and answered any questions we may have had before we even needed to ask! Friendly staff and convenient location !
Rachel is a very lovely and fun person to work with. Rachel has been very helpful since the second I walked in to the store and was very detailed in explaining my options. Very professional!
Very clean facilities. Fast and easy application process. Rachel Wigman, the office manager, was courteous and answered all our questions. She was able to get us in an out within minutes.
My fiancé and I have used the climate control unit for the last 2.5 years before purchasing our first home. Rachel at superior storage was always helpful and responsive to any questions. Our unit was easily accessible and kept all our items safe and clean. We never had to worry about our things no matter what the weather. Thank you so much for this awesome service!!
Storage unit was nice and clean. Rachel was very helpful.
Thanks Rachel for all your help with our storage needs. You made getting the unit we needed super easy.
This place is very professional and clean. Rachel helped me find the perfect storage unit I needed to fit all my furniture in! She was very professional & helpful. Glad I got lucky!
Superior Storage has been great to work with. Rochelle has worked with me to get set up with the climate controlled space, I needed for a 3-bedroom household. And when I needed an extra space to rent to make space to sort thru boxes—she found one across from my existing storage! Thanks for all your help Rochelle!
After looking at other possible sites, I moved my business into the Hoerth Storage complex in 2002. I changed locations within the complex three times and was always satisfied with the service.Ownership changed. Kevin and Rachel became the managers. It did not take long to recognize that they were both people of action. They have greatly improved the Hoerth storage operation. Great communication, excellent management and no drama. I look forward to being part of the Hoerth operation until I retire.Gary G. Gilbertson
First thing is that Rachel was very nice and very professional as well as the gentleman that works there. She explained everything and answered any questions I had. Ive been to a few storage places and this place is by far the best hands down. Some people may think its pricey but overall if you look and see that its well lit and has tons of cameras and that the units are very well maintained its worth the price. Again great job on the staff and their professionalism!!!
Loved the convenience and staff especially Rachel always willing to help. Would recommend to anyone.
They have been beyond helpful and keep everything secure and safe. Ive had multiple units including a shop there for months and never saw a rodent or insect. Every time I go into the office Rachel makes me feel welcomed. I cant recommend Superior Storage enough.
Very convenient..very happy with my unit.!
Sick of the price gouging that is why I am moving out.
Jamar roofing has recently expanded service in the Fox Valley We have been looking for storage locally in Fond Du lac to bolster existing Duluth and Green Bay facilities and found a large amount of storage space at Hoerth. Rachel Kevin have been great to work with they have, and continue to help when other options are available. With their help we just upgraded to even more space. As we continue to grow here in Fond Du Lac I look forward to an even larger space in the near future. Its secure, clean, and convenient Hoerth Storage has been a tremendous help for the Jamar Company.
Highly recommend. Best price for the space on a climate controlled unit with 24 hour access. Super friendly staff!
Rachel was very helpful and explained all charges and fees.
Ive had a unit with them for over 2 years. We moved into a new house but didnt have the storage we needed so I talked with them and they were able to get me a smaller unit right away. Ive been very happy with Hoerth!
We have our gym out at Hoerth storage and will be keeping it there indefinitely, its been a great experience. The location is secure, clean, and Rachel and Kevin are easy to find if you have any questions or need anything. If you are looking for a storage solution I highly recommend.
Always a great experience! Rachel helped us get our 2nd storage unit and she is pleasant and wonderful to work with. I highly recommend Hoerth storage!
Rachel was awesome! Great and friendly customer service. Easy to work with and answered all my questions. The units are very clean and competitively priced!
I have been renting for about 4 years. I am pleased with the security system . I have 2 units. They are very clean. The office manager Rachel is very helpful and friendly. She is very knowledgeable. I would recommend using these facilities.
Great people very kind and understanding and awesome pricing for there units lot is always clean great security never had any problems will call and let you know if you forgot to lock the unit which is nice because I’m pretty forgetful
Thank you Brandon for getting me in my new unit very kind and helpful....Been here for over a year now just got my 2nd unit with them the property is always clean units are really nice they keep up with the maintenance...very helpful friendly and respectful staff!!! Lots of space between buildings for easy access backing trailer or boat in with ease...wouldnt take my business anywhere else highly recommend!!
I love the security system that is provided, very clean facility. Any issues is always taken care of at a prompt timely manner. Rachel and Kevin are two great people that care for their customers and provide great customer service.
Utilizing Hoerth Storage has been a tremendous investment for our Company. We were looking to add on to our existing building but found a large amount of storage space at Hoerth for less than 1/10th of the price of what our loan would have been. Rachel was fantastic to work with and took us through all of the options available to get the right fit. We might have looked elsewhere but didnt have to after Rachel answered all of our questions Its secure, clean, and convenient with amazing service!
I’ve been a customer at this facility for several years now. I referred my mom so that she could store a vehicle in one of their units for the winter months. As usual, Rachel and Kevin provided nothing but exceptional service. We both thank you and are appreciative of how easy you make it to be a customer there.
Just want to say thanks to the management staff Kevin and Rachel at hoerth storage. They both treat the complex like it was there own, the costumer is always first. On more than one occasion Rachel has contacted me that I’ve received a shipment of supplies for my business .Can’t thank her enough for the heads up and making feel a little important renting at the storage complex.Its people like this and things they do for you make you want to rent at Hoerth storage
Weve rented from Hoerth Storage for a number of years. They have competitive rates, easy access and its always clear of snow in the winter. The staff, Rachel and Kevin, have always been very friendly and completely accommodating. Highly recommend this facility.
From the first contact to reserve my storage unit to closing out my account it has been a wonderful experience. The unit was clean and dry over a year plus time. Office personnel was very pleasant and clear on the steps for paying and return of deposit. The large drive area allowed for even my motor home to access my unit. Lot is blacktopped and in very good repair. Entire premise was always clean and neat. I couldnt ask for a better experience. I will definitely use again when needed.
Top Professionalism and integrity at Hoerth Storage! Highly recommended for your storage needs
Excellent security. Rachel & Kevin have been of great help and are on top of the game for us! Highly recommend facility.
Always helpful and takes care of any questions or issues should they come about in a timely manner. Rachel is very friendly and personable, always has a smile! :)
Great place and great people managing the place.
My wife and I were full time RVers for 2 1/2 years. During this time we entrusted our most valued possessions to one of the climate controlled units at Hoerth Storage. It was usually 9-10 months between visits to our unit and each time everything was just as we left it (i.e. no moisture damage, no rodents, etc.).Every interaction with Rachel and the rest of the office staff was friendly, helpful, and professional.We appreciate the quality of the service that was provided to ensure safety and security of our belongings during this time in our lives.
I’ve been renting here for about 2 years now and Rachel is always very friendly and helpful. I would definitely recommend Hoerth Storage!
Great Service.
This is the second time I have used Hoerth Storage and wouldnt go anywhere else. The office staff is amazing and the prices are great.
Wonderful storage with wonderful people.
Good prices, and there are alot of cameras on the property which made me feel like my belongings were safe
Feeling scammed. Thought I had to terminate my lease on the 1st. Completed the termination papers 6 weeks in advance, could have left prior to my 18th auto withdrawal. No pro-rate. Lost an entire month of rent.
Hoerth Storage has wide drive lanes for anyone who wants to back up a trailer. Easy to get in and out of. Office is onsite. Lots of video cameras.
Management is a pleasure to work with.
Decent space for a decent price. 97 bucks a month.
If I could give it less than one star I would.
Cheap storage
Awesome experience. Rachel was fabulous in helping me out. Great facilities and would recommend using them!