Manager very attentive and polite.Good customer service.Covid -19 safe.Great parts.
It is the worst service and not to mention they have not return my money for an order they could not fulfil. This happen 2 months ago and every time I call they keep promising they will
Nice people very helpful good prices and fast turnaround on your parts so far so good.
I have a very bad experience buying parts for my car..the owner could be nice but the parts he sell could be affordable but very sheap and ordinary parts...he do delivery too but in my case I received missing parts and wrong parts that I ordered; so I had to buy from different auto parts .... so finally when I try to return it they didnt refund the amount what I did with my card...😠 I cant not recommend this place to anybody.
Hey guys! Automotive body parts it what you need, Leader Auto Body Parts has it, or they can order them for you at a great price! They guys here are honest, helpful and very curtious. Glad we found these guys. And we can pas on the savings to our client because this place has such great quality parts and great pricing. Hope you like them too. 😊
Quality parts at low prices! Leader is always my go-to for auto parts. Have heard some things but so far I havent been disappointed so Ill continue to be a loyal customer. Recommend to anyone looking for quality parts at cheap prices, they carry pretty much anything and if they dont have it in stock they can get it within an hour if not the next day. Great place, excellent customer service!
Very good service. Friendly people . good quality. very good experience.
Hi potential customers,I ordered parts and paid w/ my business card.The owner failed to deliver as promised.Not once but several times until I decided to cancel.BEWARE— he forged my signature in an attempt to keep the money.Law enforcement had to intervene for the money to be returned to me.He will cause hardship to unsuspecting consumers in the community.Sincerely,Gilbert
Best place to get quality parts and for a good price!! They are so friendly Juan and Henry have helped me get my parts in a timely manner and always very helpful!! Always very welcoming and with a smile on their face.
This place is horrible. Bad quality.products. The sales personnel is super unprofessional. I will never recommend anyone to go through bad customer service for crappy parts. If youre looking for inexpensive parts for your vehicle i recommend Keystone, Empire, or K&P. I gave them a chance TOO many times, never returning, thats for sure!
Ordered and payed in full on 9/13 with the promise that the parts would be ready by the afternoon. I live to miles away so decided to go back the next day. Showed up and they were closed early. Went back the 16th and they weren’t ready. Once again on the 19th and nothing! At that point they promised afternoon delivery that day if not the next day. Had no choice but agree just to be lied to again. Called on the 21st before going in and they said they wouldn’t be ready until the afternoon and that a driver will deliver it. Nothing again! Finally delivered, LATE, on the 23rd in the afternoon and thrown in the front yard because no one was home.I choose this place not because they offer les the best price but because they promised to have the parts ready the following day. They made me lose money, time and cost me a job. They’re irresponsibility is shocking!! Horrible service.
Excellent customer service with locating and order parts! Great prices!
Very unprofessional, Juan, which is supposed to be the supervisor, is very rude. Their products that they sell are poor quality and they get mad when you tell them you need to return it. Now as a business we are more then happy to buy and work with different vendors, but these guys hold our money hostage and now they are lying saying we damaged the parts here. Never buying from them again. If youre looking for cheap and good products i reccomend Empire Collision parts!
Absolutely horrible. I ordered a Honda Accord sedan bumper and a Honda civic coupe bumper was delivered......a week later. It was easy to get the bumper switched out over the phone but I kept getting the run around as to it being delivered. Im in Riverside, only 22 minutes away from them and it took 4 days to get delivered after calling over and over again hearing that they have no drivers today etc. I didnt know your employees are allowed to work when they want and vice versa, if you do business with leader, keep in mind that your going to have a hard time as well as a long wait time for delivery.
This company doesnt follow threw with their promises . Also they dont honor thy words .they continue to give the run around daily.Dont do business with them.Bad business experience. No good.
I used to work here back in 2006, I resigned and relocated to another county, recently relocated back here, came to Juan for a job, and he judged me cause of my weight loss, i had surgery almost had my testical amputated, so before you go JUDGING someone Juan, find out the truth, I have nothing bad to say or negative i speak only the TRUTH, with that being said I concour with all the bad posts only God can judge me
I always have a great experience when I come here, I highly recomend this company for all your auto body parts needs, I have purchased parts from them on four different occasions. They have the best service, very helpfull and friendly and are very knowledgeable about their products. I got my parts the same day and had them delivered to my house right on time for no extra charge.
I paid for 3 parts and i only picked up 2 and the other 1, the guy said Ill delivery to it to you and I waited 1 week and nothing happened i called them and 2 times the guy said (driver is the way to your house) and the driver never showed up. Then i called again and the guy said the part is here at store so i went to pickup and it was not there. What a sad way to loose a customer. Guess what other shop got your sales almost $500.00
Good source for aftermarket collision parts
FOR ALL THE PEOPLE THAT GAVE US A BAD REVIEW THANK YOU VERY MUCH WE HOPE TO SEE YOU BACK SOON...AND FOR THE ONES THAT GAVE US GOOD REVIEWS THANK YOU FOR YOUR SUPPORT AND WE WILL ALWAYS TRY OUR BEST TO PROVIDE THE BEST SERVICESPOSSIBLE.
This place is the one of the worst of the worst, this guy want to steal your money dont go please. This guy had to be stop and arrested for the the stuff he does.
Very friendly and helpful, got some parts for my civic for a great price got them same day too! thank you!
They tolled me 2 pm my parts will be here its already 3 ...cant get money back literally forced here or they wanna give me store credit ...store really sucks dont come here
Very bad service. The employees lie about the driver on the way. Juan, supposedly the owner lied to me also about the driver bringing us our refund.Wrong parts!!!! Just terrible!!!I will never buy from Leader Collision Parts Inc. ever again.
Always have been good business, and people oriented .
DO NOT COME HERE! I REPEAT DO NOT COME HERE! We called around 12:00am to get more infotmationa and see the price range they told us to come down around 1:00pm, so we did we got there and the owners employes told us the owner will be their in 20min...we were like okay no biggie, we come back then they tell us give him 20min more at that point in like really?? Fine will wait. Its around 2:00pm and im like what the f*** Iv been here an hour? What happen to 20min? And thier were jus covering him making up excuses like wait 10more min ..nope left there and then and NEVERRR going back!
Go to empire collision parts instead? Those guys know what they are doing. Some drunk mexican man trys to run this so called business. I went in to find him drinking beer at his office, horrible horrible service
Very bad experience. untimely rude and not trustworthy. Laosy service . long wait. Wait time changes in 15 minutes increments and are not upfront about telling the customers that their merchandize will be 3 hours late. I wasted my whole day in this place waiting for the part to arrive.Laosy place. check around before you go to this place.
Awesome service
They are very unprofessional I have waited for 2 1/2 months for a part and all they tell me is tomorrow Im sorry its not it give till tomorrow they suck dont go there go to pac or other place they suck I have being calling and all I want now is my money back Im going to have to take the cops with me so they can give me my money back
They have crappy service, they ordered me the wrong part and when we corrected it they wanted to charge me 300 extra and they wouldnt return my money even though it was thier fault, there are better places with better service
I ordered a front bumper and two head lights for my toyota corolla and they delivered to my house no charge, thank you!
Best place to ever get your car parts!!!! I have been coming here for years and the staff has always been really friendly, you get your parts really fast & you cant beat the prices!!!!!!!!!!!LOVE THIS PLACE!!!!!!!!!!!!!
Cheap as hell good to go...
Horrible place. Dont ever send anybody here. Not even for a job, its not worth it. Old man is greedy and scum. Theyll charge you for something they lost.
It would be nice if they answered the phone been calling since yesterday!
Their parts are good but their customer service is horrible
This place is a ripoffi ordered some parts for my car ( over $1000)next i came to pickup my itemsthe guy behind the counter told me he cant find my order, i showed him my receipt and he said this receipt belong to the old owner, anyways after all i lost more then $1000,
Fraud Alert, this company is writing bad checks!!!! Do Not Cash Payroll checks.
They always delayed the delivery of parts, they cant never be straight about when are they going to get there.
I LOVE IT
So so
Very bad service
Horrible.
Yeah
Friendly the compa greetings
Good prices, attention to grooming, discipline and speed
Ser vice of deliver pesimo promise to take the parts to make the sale and do not meet lack of professionalism and seriousness
If there was a zero star option, they would put it on, they would never pay their employees and hire pure teenagers if they check the driving record, and if they resign they do not pay them for the last week of work. and Juan is disrespectful and cynical
Just wait and wait and if you ask for the part they tell you that it is more expensive. So you have to put up with it because they dont return your money.
Pesimo service I do not recommend to anyone