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BoxDrop Fort Collins LLC
328 S Link Ln #1A, Fort Collins, CO 80524, United States
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BoxDrop Fort Collins LLC

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Li
Review №1

This was a great experience for my family. We needed a good quality mattress, at a reasonable price and quickly. The owner answered all my questions and worked with us on a good price. I would absolutely recommend this business for all your mattress needs!Thanks again for your help!!

Su
Review №2

Lori and Patrick are both very nice and helpful. Lori helped us pick the right mattress for us and Patrick delivered it soon after. We made a appointment so we got individual attention but without any pressure whatsoever. I recommend Drop Box Mattress if you are looking for a new mattress.

La
Review №3

This was a very easy transaction. The owner was so helpful in my pick of beds. She was great during the entire process. There was also great financing for me. My bed is super comfortable!!!

Sh
Review №4

Worked with Lori at Box Drop and she was wonderful. She was informative and knowledgable and gave us a great deal. If youre looking for a quality mattress at a great price, I would recommend checking out Box Drop.

Be
Review №5

I learned a lot about the different mattresses and why certain products are better for me. The price was right and she had all the styles on the floor to try ahead! Great shopping experience!

Lu
Review №6

I had a great experience with the nice folks at Dropbox today. I had a large and unusual need for multiple beds that had to be filled quickly; Lori at Dropbox went above and beyond to make it happen. Lori met with me outside of business hours and kindly helped me with a solution to my situation. Thank you Lori!

ga
Review №7

Had a great experience at BoxDrop Fort Collins! The owner, Lori, is customer focused and extremely accommodating. Despite the limited business hours due to the pandemic, she was available to make appointments outside of those hours so we could resolve a warranty issue. She is very patient and informative and helped us find the right mattress to fit our needs and budget. Thanks again for all of your help!

Sl
Review №8

This was the single most amazing bed buying experience ive ever had. The owners genuinely understand the importance of customer service. They went so above and beyond for my wife and I. I tend to be a little spacey and did not make the buying process easy for them, but they were all smiles and friendliness the entire time. We got a $1200 mattress for only $900. Best purchase ever!! Not only was the price amazing, but it included the box spring for free! Then to top it all off, they delivered for FREE! This is the only place Ill ever buy a bed from again.

Br
Review №9

Affordable prices for a good product. Lori was so very helpful and delivery was same day.

Dc
Review №10

Great people to find the right bed. Picked up a King Size bed with a great warranty and ended having to use this once. Bed was replaced and continuing to love this mattress! I have recommended BoxDrop to family and friends. And will only come here for my mattress. Thanks again for a great Mattress.

Pr
Review №11

WE DID THE UNIMAGINABLE !!!We bought a Set of mattress & box spring from this this business over the phone without seeing or sitting on the set to try it out .... I dialed the number to the store Lori answered and her customer service,patience and thorough explanation and knowledge of the product, lead me to trust in her.I told her what I wanted she told me her suggestion we sealed the deal over the phone at 12:37 PM and by 5:30PM (same day) It was delivered and placed in our bedroom by a friendly, helpful and profesional Gentleman named Patrick (Her Husband) My wife couldnt believe that with one phone call I made it happen And of course with the personal assistance of The business owners.I highly recommend BoxDrop Fort Collins LLC when it comes to your Bedding Needs... You will get more than a good bed ...I Trust you will be treated with respect No Pushy sales person and a great deal By the owners themselves Lori & Patrick Redmond .....Thank youCarlos & Esther

Ca
Review №12

Lori and Patrick are locally owned. They have great quality Mattresses and provide great service and at a discount price. I will always buy my mattresses from them. I would highly recommend their Business.

An
Review №13

Lori is so sweet and very accommodating to your schedule! I love how helpful they are, all my questions were answered. We were able to test out every mattress even during this pandemic. You cant beat their prices anywhere else. Thank you box drop!! We will definitely recommend this place to anyone looking for a mattress.

Ca
Review №14

Its awesome to be able to purchase a high quality mattress from someone who lives in the community, provides great customer service, and unbeatable pricing. Buying a mattress is no small thing -- its a big investment, and it will absolutely improve your quality of life, every single day. Lori & Patrick are great!

Br
Review №15

The lady was amazing and sweet. Great prices walked in and out with the bed we needed!

vi
Review №16

Lori at box drop mattress was very nice to us and worked with our schedule to make an appointment! She was helpful and answered every questions we had about the beds. You cant beat their prices anywhere else. Thank you box drop!! We will definitely recommend this place to anyone looking for a mattress.

Gi
Review №17

I found this store on Marketplace through Facebook and I was going in confident I was going to buy a mattress and I did. I’m 21 and as a first time mattress buyer this process couldn’t of been easier. Lora was extremely helpful and sweet and I appreciated her honesty and guide in helping me make the best decision. After laying on what I think was 8 mattresses - I found the one that my hugs my body in all the right places and I couldn’t be happier with my purchase! I love the small business feel to it and how kind Lora was. She made this process easy and quick and I will be sleeping on the comfiest mattress for many years to come. Highly recommend this store. Support your local small businesses, shop small and go in and buy a mattress TODAY!!

Ki
Review №18

Lori was great! Picked out 2 mattresses for our girls and they love them!

pu
Review №19

Great service! Delivered my mattress the same day. Helped my friend and I get the best prices possible.

Lu
Review №20

Absolutely love it here! They have prices you cant beat and stellar customer service! If I ever need a new mattress, you can bet your bottom dollar I will be going here again!

Ch
Review №21

Just bought an onyx bed. And it was super comfortable. Cant wait for it to be delivered tonight. Im going to sleep so good. Was super affordable and great price 😁

Em
Review №22

Had a wonderful experience! Mattress is amazing and the customer service is absolutely wonderful!!!

Ta
Review №23

Found out about BoxDrop from a friend. What a great experience. The last think we wanted to do was spend a lot of money on a mattress for the guest room. Lori gave us a great deal on the floor model. She is awesome to work with, friendly, knowledgeable and so helpful. Thank you Lori!

Ro
Review №24

Best place to buy a mattress! The people there are friendly and very helpful. Glad I made the choice to shop here.

Vi
Review №25

Service was great as well as prices

Th
Review №26

We met kindred spirits in Pat, Lori and Eric. You are a quality family. You have quality products. We have seldom experienced such quality service until now. Thank you for your kindness, time & gentleness in helping us find the perfect bed, the best weve had in over 100 (collective) years of rest!We enjoyed the simplicity of your patient approach of giving us time to make a quality decision about such an important part of our lives - resting.May you receive abundant favor in your business and family this year.

Va
Review №27

This was a really great experience! Lori was so nice and sweet! We had our kiddos with us and she was so amazing and patient!! If we ever need a mattress again we definitely will be back!

sj
Review №28

I had a great experience with box drop. Excellent prices and they were very helpful with all of our questions. We will definitely be returning customers!

Ka
Review №29

I love my bed! Its the best i have ever had at an extremely affordable rate. The owner helped me find the perfect one for me and i didnt need to pay an arm and a leg! 10/10

Ma
Review №30

Lori was fantastic! She cut us a great deal on one of their floor models, and had it delivered to us the same day. I would highly recommend coming here. You cant beat the prices or the customer service.

Jo
Review №31

Excellent service and products! We got the Opal Pillowtop at an exceptionally reasonable price and are very satisfied with it, soft and supportive for our back issues! We also had it delivered and it came quickly and even received help getting it into the house. Very professional! Tell them the Burks sent you!

Jo
Review №32

Amazing service and patrick the owner is super friendly. Thanks for the bed. I love it and the price is so much better than actual bed stores. Great selection too

Sh
Review №33

I found this place on Facebook Marketplace. Excellent service. Quick response time. I found a GREAT bed and couldnt be happier. Will come back for a second mattress and HIGHLY recommend!

Je
Review №34

If you like straight forward, easy and hassle free than go here. They have good offerings for everyone and great people to work with. This will be my second purchase from them and I am very pleased with my decision.

Ma
Review №35

So happy with my new mattress! Great price, no pressure sales, friendly staff!!

Jo
Review №36

What a wonderful experience, super nice and we got a great deal on a queen mattress and box springs. They have a great selection of mattresses at great prices.

jo
Review №37

Outstanding customer service!!!! We had to take our kids to look for a new mattress and they were so nice and let are kids color. I highly recommend this place to everyone!!!!

IN
Review №38

Super friendly. Helpful. Knowledge full=happy customer thank you guys :)

J
Review №39

These folks made the process of buying a king mattress very simple and affordable! Plus, we actually got something we both like! They delivered it to our house and carried it to our bedroom!

Gr
Review №40

Lori was excellent, she answered all my questions, she was helpful un everyday, I recommend this place for mattresses.

Ke
Review №41

Great mattress store! No pressure, helpful service, and great deals! We left with a great bed for half the price, and they gave us free delivery even though we didn’t live in Fort Collins. We’d highly recommend this store!

Je
Review №42

Amazing prices and super friendly faces!! I recommend them highly!

Sh
Review №43

Super helpful staff and great prices!!! I would highly recommend!! Try them out.

Bl
Review №44

We just bought a mattress from this new, exceptional business. The staff are very knowledgeable and caring. Their store offered a wide selection of excellent quality mattresses for very reasonable prices. I was shocked when we got it delivered two hours later! The delivery person was very kind and helpful, going above and beyond to help us out.This gem of a store is located a little past old town, but is worth your while if youre looking for a new mattress.

an
Review №45

I was in need of a mattress with out spending a ton of money they had a wide verity with Of them at awesome prices! Super helpful!

Bu
Review №46

If you have a bed, throw it out and come to BoxDrop and BUY A NEW ONE! The mattresses are amazing! And at an even more amazing price! Ive been fortunate enough to find a place in FoCo recently but have been stuck without a bed because we really couldnt afford much rn! Lory and Patrick are super thoughtful and caring people! Helped us find the best bed for our needs and delivered it same day!

Sh
Review №47

Outstanding place to get a new matress set! Staff are super friendly, and their prices are unbeatable! I purchased the wrong size and they were amazing and were able to help me fix my mistake the same day.

Ca
Review №48

Owner was very kind and works well with you regarding shipments and pickups. Ensures you get exactly what you paid for or a better mattress in my case!

Sc
Review №49

NEEDED a new bed! Heard about this place on Facebook a few years ago. Got a quality queen bed set at a reasonable price. Very friendly service/owner. Thanks Lori! Looking forward to a goodnight’s sleep! 😴

Sh
Review №50

Great prices (many options under $500) and family friendly. We were nervous about taking our rambunctious toddler mattress shopping but Lori had toys for him to play with while we tested mattresses. I would recommend this place to anyone!Thank you Lori!

Se
Review №51

Dont bother with the overpriced chain mattress stores. These folks have awesome quality and great prices. We bought two premium mattresses and box spring sets for less than one comparable bed at a chain shop. Sleeping great, too!

Tr
Review №52

Great deals! Excellent and friendly customer service!!

jo
Review №53

Not only did Lori have a large selection, but they had awesome prices . The only thing better than the selection and prices was the customer service ! I will deffinately recommend buying your next mattress at BoxDrop but will be back in a few months when my friend is going to purchase a mattress. And next time I need a mattress they will be my first choice as well as my second choice . Also they can order a mattress for you if they dont have it in stock at amazing prices .happy and recent customer (today)John

ma
Review №54

Really good place to go for a mattress, Cheapest place in town by far. Super friendly and up front about everything, they also Helped accommodate where it was needed.

Ch
Review №55

I love this place they are so nice and very caring. They went way above and beyond to help me get into my new bed. Very wonderful quality . I will forever refer others to them. Thank you again for everything you have done for me and my family.

Ch
Review №56

Really great folks! I bought a foam mattress 8 months ago and through no fault of the stores, it didnt last. The 30 day warranty had ended obviously and I was afraid Id be out of luck. The owners were kind enough to work me a fantastic deal on a replacement and didnt even ask me to haul the old one back. Theyve also arranged delivery. Even when something went wrong I was very happy with this store and highly recommend them!

Wh
Review №57

Thanks so much for a great deal! Super friendly customer service!

Ad
Review №58

Got a cheap mattress the first time, went back to get another and they gave me a free frame

El
Review №59

We needed a bed right away. We went to BoxDrop they had what we needed and we took a brand new beautiful bed home with us the same night. Thank you Patrick and Lori. We slept a amazing last night.

No
Review №60

Great customer service, quick and easy delivery. Very happy with my experience.

Ti
Review №61

If youre looking for a quality mattress at an unbeatable price, this is the place to go. There may be no frills but Lori is very willing to work with you to find the best situation for you. You dont get what you pay for here...you get MORE than what you pay for! Made our day!

Ca
Review №62

Awesome customer service. Lory is such a sweet lady, am delighted to have met her

Ar
Review №63

Fast Service! Very informative and answered all my questions thoroughly!! Very convenient!!!!!!! Thank u!

Fe
Review №64

One of the best beds weve ever bought. The pricing of the beds were a good deal. And had friendly costumer service. Plan on buying two more.

An
Review №65

Great prices, pretty good selection, no pressure and an extremely nice owner. Extremely affordable, and Patrick is a really nice guy! Definitely recommend getting a mattress through them!

Mo
Review №66

Final update 11/16: Firstly, I apologize for the book I have written as a review, but I am a firm believer that its only fair for people to be aware of things, especially when dropping a larger amount of money.We ended up receiving a refund for the amount we had so far paid on the mattress and they came and took the mattress! It seemed kind of awkward in that I thought I would have to sign something or fill out some sort of paperwork...So after they removed the last boxspring I waited for a good 10 minutes before going outside to see if I needed to sign something or anything like that. But the truck gone! No goodbye, no were leaving, have a nice day!, no nothing! It was very odd....but whatever!Lesson learned...anywhere with a no return policy, no matter HOW good the deal seems, (or how great the customer service) is NOT for us!Update 10/23: Box Drop, in keeping up with their unheard of customer service, has personally reached out to me to resolve the issue at hand.Will update review one last time once the situation is completely taken care of.If reviews were based solely on customer service, this place would get a million stars....However....We ordered a mattress that we laid on a number of times while in the store. It seemed as close to perfect as you could get (considering this is a liquidation center) and we even got the cooling fabric on top, which the model we laid on did not have.The first night we laid down, we were both in shock. There is NO WAY this is even slightly CLOSE to the same mattress we laid on in the store! came out of both of our mouths. The names of the mattress matched, but that was it. IF the cooling fabric was going to cause THAT much of a difference in firmness, customers should be warned of that. Really though, I cant believe that it would be the fabric...this bed has BARELY ANY pillow top on it and feels like a flat rock. Ive taken into consideration that the models in the showroom may have had many people lay on them and maybe it will just take some time to soften up and puff out. No way...still a flat rock.... my husband and I are REALLY disappointed and dissatisfied.I am 7 months pregnant, we are financially screwed (which is why we came here in the first place) and now were back to not sleeping and getting up with rediculous back pain. I literally CRIED this morning because I cant remember what its like to sleep through the night in comfort. And if you dont know what being pregnant with ADDED on back pain from a mattress on top of the pains already involved...I ENVY you.We know what their return policy is, so I figured Id warn the world.....be ready to recieve what you did NOT lay on in the show room.Im so surprised there are no other reviews like this. We cant be the ONLY ones who were unpleasantly surprised by the product we received vs the product we thought we were purchasing.Now were screwed out of about $1,000, good sleep, and our backs. 🙄Guess we shouldve just saved our butts off for a while and went to Denver Mattress like we were going to do in the first place. Too bad desperation influences you to make some bad choices....

lo
Review №67

Excellent service. Called and met with me the very same day, I was so happy. Great customer service. Were very pleased with our purchase.

to
Review №68

Great place. Good to work with

De
Review №69

Love our mattress we purchased this week from Boxdrop in Fort Collins. Very accommodating to our needs and helpful in making our final choice in mattress. Definitely will recommend this store with such low prices for high quality matrrsses.

Ma
Review №70

This place is one of the best! Great mattresses for Great prices. Highly recommend this place for anyome looking for a mattress!!!

Ma
Review №71

Nice and easy buying experience. Price for my foam king size was unbeatable.

De
Review №72

Great customer service, quick and easy, love this place!

Da
Review №73

Lori is Awesome !!! Anyone looking for a new bed should not hesitate to buy LOCAL ! Dont buy a bed from anywhere else !

me
Review №74

I came here moving to ft Collins with nothing me and my daughter . We called she said she had a full size mattress for 85$.turns out she sold it . So she said she will give me a good deal on a better quality mattress and the owner Lori is amazing . W ould recommend this pLace to anyone !!!!!!.thanks box drop

Da
Review №75

A great quality mattress at a great price with great service and delivered to my house. I cant ask for more than that!

Ch
Review №76

I would recommend BoxDrop Fort Collins to anyone with confidence. As a picky mattress buyer I appreciate that DropBox catered to my needs and helped me find the mattress right for me. In addition to their fantastic selection, DropBox offers prices one would be hard-pressed to find elsewhere. DropBox earns 5 stars for a reason. I would, without hesitation, do business with DropBox again.

yu
Review №77

Loved the service easy, clean and friendly thank you lori ♥️

Sh
Review №78

Great place, friendly helpful and good quality beds at a great price!

Ev
Review №79

Great place with awesome deals on mattresses... Thank you!

Ka
Review №80

Great deal great people

Ka
Review №81

Good customer service, also reasonably priced.

co
Review №82

Very friendly and helpful staff!

Ke
Review №83

Awesome service and a great buy!

Pa
Review №84

Google had the pin on the north side of the building, instead of the west side.

Mi
Review №85

Very affordable alternative to overpriced mattress stores!

Ma
Review №86

Was wonderful

Information
100 Photos
86 Comments
4.8 Rating
  • Address:328 S Link Ln #1A, Fort Collins, CO 80524, United States
  • Site:http://boxdropfortcollins.com/
  • Phone:+1 970-310-0051
Categories
  • Mattress store
Working hours
  • Monday:3–7PM
  • Tuesday:11AM–6PM
  • Wednesday:Closed
  • Thursday:3–7PM
  • Friday:3–7PM
  • Saturday:3–7PM
  • Sunday:1–4PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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