Today at this store the employee failed to meet even the minimum of customer service needed. He was unhelpful and unwilling to provide any information to meet my buying needs.For example he said “obviously you don’t know what you need” my reply was your the trained sales representative amd I am your customer that needs your help. His reply was “well it looks like we don’t have what you need” I asked when do you expect a delivery? His reply was “no idea” I said will you call me? His reply was “no, you just need to keep checking”.During this horrible lack of service I also witnessed the other employee treating another customer as i was being treated.This manager and his employee are the worst representation your company you could have.If it wasn’t for another Guiry’s i went to following this bad experience, I would close my account and never return.
Everyone was very helpful and kind. I had my two little boys in tow and the gentleman who helped us showed my boys how the paint was mixed. Excellent customer service!
Great staff. Very friendly and knowledgeable. They have the right products to help you with your project. As a contractor I highly recommend.
Best paint store around! Really cozy place and great staff that really knows their stuff. 10/10 would recommend
Im a local painting contractor, so I use Diamond-Vogel products often for many of my interior and exterior jobs. I rely solely on top quality sundries and paints that I can purchase there in that store.The staff is very friendly,helpful, and knowledgeable about the products that they carry, and their uses and applications, so for homeowners, thats extremely helpful.. .... for the professional, it is essential!
Im a professional painter and this place is the absolute best. The staff here is the absolute best. Thank you guys for your help when Im in your store.
Knowledgeable, family owned. Theyll take care of ya.
Good employees lot of painting knowledge willing to help you on your projects with everything you need. really good product good prices
Great service: Eric was extremely helpful & educated me! Prices are great... Better than big box store.
I just had the best experience here! I took in a can of DV paint that I couldnt open and fully expected that they would discard it and Id buy a new gallon. Not only were they able to pry it open but strained it and put it in a fresh can. They sent me on my way at no charge. I LOVE that kind of service and I saved $35!
I am a painter so I frequently come here. I recommend them highly. Not a fan of Sherwin Williams
Diamond Vogel gives good customer service and quality paint. Nice place to go and purchase everything you need.
Courteous staff, great selection of colors and paint tools, and a friendly ginger cat! Some how the quart I bought lasted for two 8x12 walls!
Very helpful & efficient!
Friendly and knowledgeable staff, great paint
Fantastic paint, great service.
Dig Diamond
Money
Super friendly l9 I recommend very good paint quality and the funny thing is that there is a cat hahi