We initially had turf installed in our yard and warned the installers not to cover up the rainwater drain spouts diverting rainwater away from our house. Despite that, they paved over the drain covers and promised it would not cause a problem. Needless to say, it definitely was a problem and caused significant erosion of the sand / soil beneath the turf. After many phone calls and e-mails, they reluctantly came back to cut a hole for the drain spouts and leveled the turf. However, they did not reinforce the areas around the fence despite our warnings that the sand would again easily erode away from under the fence and the pictures below show the end result. The erosion is such now that there is a 6-inch divot in the ground and causing damage to our neighbors yard. In addition, the large retaining nails to keep the turf in place are exposed and a hazard to our children playing in the yard. We have e-mailed and called Monstergrass numerous times and have been brushed off every time with false promises to address the problem. At this point, I will likely have to call another company and pay them for the repairs. Their lack of follow-through and integrity should give any potential customer pause.Update - After seeing this initial review, the team from Monstergrass came out and performed a repair using concrete reinforcement to prevent future soil erosion and things have held up so far - revising my overall review to 4 stars. Hopefully future customers will have a similar experience as we did at the end.

Very professional. Great prices and customer service. Had a phenomenal experience and our turf came out amazing ! Highly recommend.

They are amazing! Fermin went above and beyond with his service. They did a fantastic job in my backyard. Super professional and super satisfied with their service.

Great company... They gave me the best price out of four estimates. They also happen to deliver an excellent quality installation. I highly recommend...

Great service. Great price. Ask for Fermin

Thanks to your company for a job well done. The space you helped create on our roof will be used by my family for years to come. Highly professional and Monster Grass will be highly recommended by me moving forward.

It was a pleasure working with Monster Grass. Fermin and his team were very knowledgeable and professional. Their products are best-in-class and the installation went smoothly and according to plan. My backyard looks great! As a a happy customer, I can definitely recommend Monster Grass

The monster grass team finished in a timely manner and I am very pleased with the result. They are very professional. I highly recommend this company for turf

Excellent customer service and staff. Will continue to recommend. Great turnaround time and extremely efficient. Job well done monstergrass!

Monstergrass is the company for your artificial grass needs! They hooked me up with amazing Install, showed up on schedule, no headaches, looks amazing! Highly recommend them!!

Best in the business, 2 year warranty doubles the competition...

After careful considerations, Monster Grass was the best choice for Artificial grass.. best price and service by far...

Great company, great service. Best artificial turf prices in south florida

Best turf company

Best of breed

Best turf guys in town, thanks for putting green installation

Great team and service.

Thanks for everything Fermin, excellent work 💯💯💯💯💯👍🏼