Very friendly staff, professional, polite, and willing to answer all our questions. The service provided was outstanding. I would highly recommend anyone purchasing a used automobile to invest the time and money to use this service. They are extremely detail oriented and insure you are getting the best value possible.
I cant say enough good things about the service Driveway provides. I saw a car online for sale on Saturday and called Driveway the same day to make an arrangement for an independent inspection. They phoned me back the Monday and I was able to book an inspection for the Tuesday, but the inspector actually arrived late on the Monday. Within 24 hours I had a report which showed that although the car I was looking at was cosmetically fine, there were serious structural issues and there was concern that the VIN number on the car was not the same as the one on the title. I was able to speak to the inspector direct, even though I am in England. The report stopped me from investing in a car which was not all it seemed to be. I would advise anyone to use Driveway to provide an independent inspection before buying any vehicle. 5 star, first class service at a reasonable price. Thanks Driveway!
Driveway did an excellent job inspecting a car I am buying. Their technician, James, was outstanding. He kept me in the loop throughout the process and was available for any questions I had, even hours after I received the full report. I highly recommend Driveway.
Im in the UK, and im emmigrating to the US with my wife who is American.She has always said that customer service is rubbish in the uk, and that its miles better in the US, and after this experience i have to agree !Really couldnt have asked for a better service, very very impressed.Thank you very much for your help in inspecting this car for me.
Fantastic service, I had James Beatty check out a car I saw on the internet. I live in NJ and the car was in Florida and James inspected the car within 12 hours of me calling. The reporting you get from their service is thorough and it gave me much more confidence buying the car. I would highly recommend using Driveway and specifically James. I will use them again!
Mr. James Beatty (sp?) was professional and thorough. He provided extensive pictures of flaws and lack of cleanliness of the interior. Also, there was a personal telephone call made to me with a detailed analysis of the exterior finish; it included a discussion of the paint thickness and discrepancies.
Easy to schedule, easy to arrange, and the report is clear, concise and professional. Would absolutely use this service again.