Stopped in here for the first time to see what kinds of outdoor kitchen options they had. Sajad and Juan were both very helpful in showing us different features and answering our questions while also letting us browse the store separately. We ended up purchasing a kitchen and Juan worked with us to make sure it had all the features we needed for a price we were happy with. I can’t speak to the product itself yet or the delivery and set up as i just placed my order but I’ll add a second review once I receive it. Service in this store was good and it’s a great place to stop by if your looking for outdoor ideas.
We just got the Aruba 8 outdoor kitchen at Paradise Grill the attention was amazing, Juan and Veronica help us out step by step to make sure we selected the right outdoor kitchen for us and they even upgraded us to the professional grill for an incredible price. We are extremely satisfied with the service, so excited and can’t wait to have it installed soon.
This store has everything a customer needs when is arriving to buy or get any product. When you arrive, they welcome you in a very friendly and polite way, Camila helped us out and she was very punctual with the details without getting us bored, she explained us about the product and the company, so we can understand better what we were seeing. I do really notice the little details and the store was very clean and organized which makes me feel in home. They have a really good product and luxurious, also they talk about all the financial details and options if we were interested in the product. We can’t wait til we get our new home so we can buy our dreamy tiki bar! I highly recommend all the things here and the best part of our experience was the awesome service provided by all the staff!
Incredible place!!! Outstanding service and wait until you walk in and see all their gorgeous outdoor kitchens. So much variety and just a fun place to be and build the patio of your dreams. Veronica was amazing, gave us space to look freely but always ready to answer our questions. SUPER recommended!!!
Our new Margaritaville style Tiki bar and Grill is up and running, and we couldn’t be happier! It is the perfect addition to our resort style backyard at our Airbnb house in Deerfield Beach,Florida. Everyone who sees it goes crazy for it, and we can’t wait to share it with our guests! We highly recommend Paradise Grills in Fort Lauderdale. Juan and Sajid went “above and beyond” to make sure that everything was just perfect! It was a pleasure to do business with Paradise Grills.
Worst customer service experience I have had in a long time despite the fact that I spent almost $40K on one of their units. Installation was very sloppy (see photos of exposed electrical wiring and wire nuts), and their sales people will basically promise you anything to sell you a unit. I don’t have the time to detail the multiple reasons I would never do business with Paradise Grills again, but if I could give this company less than one star I would.
Amazing experience with Paradise Grills! We visited a few months ago and came back today. Alejandro and Juan were outstanding to work with. They were both very informative about the grill and bar set my wife and I we were looking for. Alejandro offered multiple suggestions for layouts in our back yard. Working through the payment process, they both were excellent. All around fantastic experience. We will definitely be back for all the bar and grill essentials.Thank you Alejandro and Juan! P.S you can even enjoy a beer during the paperwork process👍👍
I am beyond pleased with the the customer service and experience! Alejandro and Juan were so wonderful and helpful throughout the whole process! I am so excited for our new outdoor kitchen to be delivered. Paradise Grills has helped put our dreams into place! I highly recommend paradise for all your outside kitchen necessities! We are so happy with Paradise! Thank you guys so much!!
We had a great service experience at Paradise Grills today. The sales rep. Sajad is the best salesperson. He was very knowledgeable. The grill value is good. The product warranty is great.Very knowledgeable staff and no pressure from the associates.I strongly recommend requesting Sajad to assist you in the showroom. There is a wide variety of price levels, products and a very relaxed atmosphere.
Extremely happy with the products and the customer service was outstanding. Juan, was amazing to work with. I could not be happier. I would recommend Paradise Grills to anyone who is in the market for the outdoor kitchen of your dreams.
We were on our way to Home Depot to look at paint colors. We saw Paradise Grills and just decided to drop in for a minute to look around. We were greeted by Chris. Chris gave us an overview of their grills and outdoor kitchens and pointed out the quality as well as the improvements that they have made over the years. I dont often make quick spontaneous purchases but I was so impressed by what I saw and heard that I purchased the St. Croix model on the spot. Chris is an excellent sales person balancing providing information with also giving us space to explore the showroom.
Can’t wait for my new dream kitchen. Thank you paradise grills!!
Earlier this year, I purchased an umbrella from Paradise Grills in Fort Lauderdale. I recently needed a minor repair so I contacted the local store and asked for assistance. The new manager personally responded and actually completed the repairs himself. Further, he followed up a few days later to make sure I was satisfied with the repairs. Outstanding customer service!
My wife and I wanted to try out a new restaurant, but walked in to an amazing showroom of outdoor kitchens.Juan and Veronica helped us figured out what best fit in our backyard.Now, we have a new project.Great place, great people.Than you guysBob A.
The store looks amazing and Charles was great letting us know about the deals on the store.. I definitely will get my outdoor patio soon!! T
Just ordered a great Summer Kitchen for our community! Cant wait until it arrives in 3-4 weeks! Sajad was awesome on getting me a fabulous deal and making sure it was an easy purchase!
Service was excellent. Very helpful and informative
Alejandro was amazing and we are so excited for our new outdoor kitchen!! We are having a big Thanksgiving dinner this year and this will be so perfect for that and all of our other parties we will have at our new house. Love all of the components...wine fridge, two burners, grill, sink, etc....one stop shop for us and now we just wait for it to be delivered. So excited!!!
Amazing store, amazing products!We are on our second purchase of Paradise Grills. Ever time we go in the store, we buy more. Juan, you always seem to find what we “need” or really want :)
Very happy with my experience at Paradise Grills in Fort Lauderdale. Our sales person, Jeff H. was exceptional! He was extremely knowledgeable about the products and very professional. He answered all of our questions and did not pressure us at all. Looking forward to getting our outdoor kitchen installed in the next several weeks! Highly recommend Paradise Grills and Jeff!
Alejandro was knowledgeable and professional. He answered all of our questions. The quality of the product is evident and the options on financing are super helpful. An outstanding overall sales and service process! Highly recommend!
I had the privilege of working with Kenny. Hes a very nice gentleman.He was extremely informative and helpful in my search for the perfect outdoor patio set up. If youre looking for an all-in-one outdoor grill kitchen bar set up and I strongly recommend going to visit Kenny at Paradise Grills in Fort Lauderdale. Cannkt thank you enough for helping me with my 50th birthday present.
Juan was very helpful and knowledgeable about all the products we purchased. Great place beautiful products
Saw a Facebook ad for a Labor Day sale. Came in and purchased the Tahiti bar and grill setup. Thank you Veronica. Excited for my new purchase.
Alejandro was knowledgeable and made the purchase quick and easily. He explained all the details of the grill and delivery process. He listened to what we were looking for. Oh and he let us bring our pup with us in the showroom. We will definitely refer Alejandro/Paradise Grill to our friends.
Alejandro perfect was an excellent salesman. We also had an excellent experience in the store and I think we got a great price
Great customer service at time of purchase. Veronica and the enter team were attentive and knowledgeable, answering all our questions. If delery and installation go as smoothly well be extremely satisfied with our purchase.
Great experience. Veronica and Juan were super knowledgeable and helpful…. Looking forward to getting our grill! :)
WOW! What an amazing place to create your dream outdoor kitchen!!! The staff is incredible and knowladgeable. SUPER RECOMMENDED!!!
Ryan was very knowledgeable and helpful. This is a great showroom with quality products. If you are looking to transform your backyard to have a resort feel - this is the place to visit.
Sajad the sales Man is super professional very friendly made the whole shopping experience easy and fun. Beautiful store lots of selections Great experience thank you will post back later when we receive our brand new outdoor kitchen.
Great experience. Charlie was extremely helpful thank you !
Amazing place and customer service. Cant wait to finalize my home to get mine!!
Stopped in to browse and was greeted by Debbie. She was friendly and sweet from the start. She showed my around the beautiful showroom and before you know it, I became a customer. Totally happy with the sales experience so far, and have no reason to expect anything less than 5 star satisfaction upon delivery! Highly recommend.
Excellent fast service. I highly recommend.
I’m closing on a house and I will be coming back to purchase an outdoor kitchen set from Daniel who was a big help!
Paradise Grills has been out to my house 3 times now and the set up still isn’t right! On the first trip the base for the grill was wrong. It had a cut out for a side burner but the top didn’t have the cut out for the side burner. The wine cooler had a big dent in it. The bar top had a crack in it. The refrigerator didn’t have the adjustable legs on the front of it. The trash can didn’t fit the hole in the base for it. The umbrella didn’t fit in the umbrella hole. On their second trip, they brought the wrong base again, this one was for the bar, which the base on the bar is fine. They were able to replace the cracked top and the dented wine fridge. On the third trip they finally got the base right but I still don’t have the adjustable legs for the refrigerator. I am very disappointed and frustrated with Paradise grills. I asked if they could throw in some free barstools to compensate for this aggravation but they just ignore me. I had to cancel my memorial day barbecue because of this. Maybe they’ll get it right in time for the Fourth of July.
Happened upon the website for Paradise Grills in our search for a quality outdoor kitchen to complement our new pool being built. As we explored their website, we realized this was our answer. Walking into the showroom was like stepping into a theme park for adults. We were promptly greeted by Chris Gonzalez who expertly guided through the process of designing our perfect setup. Needless to say, we are going to be on pins & needles waiting to break in our new “toy”. Yes it’s an investment but with their no interest financing (which was quick & easy) purchasing our dream outdoor kitchen became a reality. Thank you to Chris & Parade Grills for making this possible!!
We needed an outdoor home kitchen for our Patio but had some limitations around space. Kenney listened to us carefully and showed us the units that accommodated our needs. What we like the most about the experience was the fact that at no point we felt pushed into buying anything, we were just shown units that could accommodate our needs and based on that we made our decision.If you go to this store I recommend talking to Kenney.
Guys this is the real place to make your dream true, best price and quality in the market I’m so glad to find this place, the manager Juan is very professional and nice person, you won’t regret to visit them
Juan is Juan of a kind. Thanks for a wonderful experience.
They were very profesional and friendly!!!No preassure buying and very honest
Beautiful showroom & excellent staff!! I love my outdoor kitchen, it’s Florida living at its best!! Thank you to Riley for all your help, we’re very satisfied customers!
Chris Gonzalez was our sales consultant. He was professional, knowledgeable, and best of all, not a bit pushy. He took the time to explain all of details, quality and options and then allowed us ample time to make a decision. We did spend a bit more than budgeted; however, we got much more than we anticipated. 5 star all the way!!!
Ryan our representative was awesome.. exceptional customer service and very knowledgeable. Highly recommend this place.
I visited this store after driving by and fell in love with their pieces. I was going to build my own outdoor kitchen until seeing these grills in person. Sajad was a pleasure to work with. He helped me find the perfect size and options for my space. He helped me stay within my budget and am very excited to have my grill delivered. If you are looking to create an amazing outdoor space, start your planning here.
UPDATED REVIEW!!Now they installed my 45k set up and they told me I don’t have my double burner!! I have A huge hole in my tiki set up!!! WORST COMPANY EVER!!! THEY HAVE NO IDEA WHEN ITS COMING EITHER!!! AGAIN THEY FORCED ME TO GIVE A GOOD REVIEW HERE TELLING ME TWO DAYS!!! NOW WE KEEP EMAILING AND CALLING NO RESPONSE!! FINALLY TALKED TO SOMEONE SHE HAD NO IDEA WHEN WE WILL EVER GET IT! WE WERE GUARANTEED WHEN WE BOUGHT IT WAS FULLY AVAILABLE COMING FROM TEXAS!!! ALL THIS COMPANY DOES IS MAKES FALSE PROMISES UNTIL THEY GET YOUR MONEY THEN LIE AND DISAPPEAR!!! TRUST ME BUILD YOUR OWN!!! DO NOT WASTE THIS MUCH MONEY FOR A COMPANY LIKE THIS!! PLEASE!My original review was great! But after 4 issues with paperwork and being lied to, refuse to give me corporate number, the two workers are completely incapable of doing business! I gave 45k and have had NOTHING BUT ISSUES! AND I still haven’t even had the unit delivered!! They keep changing the paperwork telling us the salesman messed up. My equipment keeps getting switch and all they give me is a stock number, not telling me what I’m now getting and not getting!!! Absolutely the worst experience ever!! This is suppose to be enjoyable and is a complete nightmare!!! They need to get their shit together!! When people spend this kind of money you better have people knowing what the hell their doing!! Or give me my damn money back!Old post I was FORCED TO DO IN FRONT OF SALES GUY!! He literally made me do it and screenshot it and send him so he knew I gave them a good review! Cause he obviously knew what was to come with the problems after we paid!! Let alone this back to back non stop phone calls from him!! With problems. When you don’t answer he keeps calling!! Like people have jobs and business to handle. Who sits around waiting for phone calls from a sales guy with problems after you pay 45k that was cashed and in their bank!Old Forced Post..Sajad was great!! Very Informative and helpful. I appreciate people with patience and that help us pick what we need and not just in it for a sale. Sajad really went above and beyond for us. Great place and beautiful product! I built one at my other house and it is just as beautiful from Paradise Grills!
We purchased a grill for our building for the home owner to use at our high end mid raise building . We had planned a cook out for our Home owners for the Super Bowl party. We had schedule a chef & staff to accommodate the home owner. At the day before delivery we receive a call that they have manufactured the wrong counter top for our grill. I have tried to get a delivery date response & Paradise grill has yet to inform us of one. They require all money paid up front before delivery & any quality inspection prior to delivery & yet fail on their end to deliver on schedule.Our Home owners are very upset & no need to say not satisfied with the service that paradise grill is providing.
We met Cristian Parra who was quickly able to fully understand what we needed and showed us very good options for our outdoor kitchen. We closed the deal on the spot and are very happy with the outcome and purchasing experience. We are looking forward to see it all assembled in our home in Fort Lauderdale. Thanks for the great service! I will definitely recommend Paradise Grills to my friends.
Showroom is absolutely gorgeous! We finally made some time to stop by. The sales staff was extremely helpful and kind. Once we are ready to buy our kitchen we will be going back
Visited Ft Lauderdale Flagship Store midday yesterday. Greeted by Sales Rep Chris Gonzalez. Chris was very knowledgeable, helpful and very pleasant. Returned later that evening with my wife and Chris again gave us a very informative tour as we “strolled” through their beautiful showroom. We loved their 2021 Maui 10 Grill Island & Island Bar and placed the order with Chris. We were able to also obtain some additional items as part of our package with his assistance. We greatly appreciate the manner in which Chris worked with us and helped make our experience very pleasant, relaxing, informative and enjoyable. Highly recommend Chris and looking forward to delivery & assembly of our new outdoor kitchen & bar. Thanks Chris...Job Well Done!
Beautiful showroom, very friendly and welcoming staff, I highly recommend stopping in and checking it out for yourself!
Make the stop, you won’t be disappointed! No other outdoor kitchen place like paradise grills
I purchased a built in BBQ from Paradise Grills and I love it! Cristian Parra The manager made the purchase easy for us. It took 90 days to arrive with my specifications on grill, refrigerator and drawers. The delivery men were professional and respected social distancing installed the grill in very little time. Everything went as expected which is rare these days! I needed to add a griddle to my order and Cristian was very helpful. Anytime I called he answered and addressed my concerns and was able to get me the griddle quicker than originally expected. I would recommend Paradise Grills and Cristian Parra to anyone looking to improve their home with a built in BBQ all in one at a reasonable price with quality components.
We just came from Paradise Grills in Fort Lauderdale, we had such a great experience!! Christian Parra was wonderful and very detailed. We had millions of questions and he had no problem answering all of them, he was so patient with us. The showroom was beautiful which was an added bonus! We are so excited and looking forward to our outdoor grill and island!
From the moment I walked in I received great customer service, Kenney was very knowledgeable and helpful to my needs. Their outdoor kitchens are amazing!
We purchased the outdoor kitchen set back in January 2021. Now, May, we’re still not receiving our stuffs yet. Every time we call to ask about the delivery, they always tell us to wait, keep waiting....I really regret to pay everything for them. Never ever come back or recommend anyone to buy their stuffs. Such a very bad customer service ever.
What a fun way to spend money. Relaxed atmosphere no pressure to buy. Chris Gonzalez came through with everything we talked about. Wanted to see the propane fitting in the grill and he pulled one off of the display!! Nice job!!
Ryan provided great service, walked through all options and was patient with our questions.
We visited Paradise Grill today and we were assisted by Chris Gonzalez. He was helpful and extremely knowledgeable regarding the various options that would be perfect for our needs. I would highly recommend visiting this huge showroom. Their product line is impressive! I’m looking forward to installation of the beautiful pieces we selected. Thank you Chris!!
Would not recommend the Fort Lauderdale location.
Yesterday I went to Paradise Grills to “look”. I met Justin who was an awesome sales guy. He even came to my house to see if what I wanted would work in my space. Who does that? Justin offered me a great deal. Needless to say, I purchased my outdoor kitchen and am super excited for it to arrive. Go see Justin, you won’t be disappointed.
My Experience with Paradise Grills have been nothing short from Amazing!! The store Manager Jeff, level of Customer Service Etiquettecy is Superior. My wife has been wanting a PG for years Jeff followed up with me after a few previous price inquiries at different show case events like the Dade county Fair to the point where i eventually came in and successfully purchased the Fiji. When The radio i ordered didnt come in he immediately emailed customer service & shipped it out he did the same for two other secondary items that I did not initially receive. He is kind friendly and very professional. The unit is awesome from the refrigerator to the grill we love the product it was a great buy!! I highly recommend Paradise Grills I love their Pembroke Pines Location and their Ft Lauderdale location that new store is awesome! Thanks again Jeff and Thank you Paradise Grills for having a great staff Jeff to service your customers.
I ordered a Tahiti tiki bar full set. It looks amazing and the quality can’t be beat. A little heaven in my backyard. Jeffrey helped me at the location from start to finish with the selection, measurements and after sale. Great service and makes things happen. Ask for him and you will not go wrong with him by your side.Really satisfied with experience ....
We have been waiting for this place to open for months!!! Well worth the wait!Great knowledgeable sales people! They made their presence known but gave us space to look around.Can’t wait to enjoy out bee purchase!Thank you Juan for all your help!!
Great products and great service. Sajad was wondering salesperson!
I had a great experience buying a grill. Riley was very professional, and due to his knowledge and expertise I walked out as a happy customer.
We visited Paradise Grills this weekend and met with Christian Parra and had a great experience. He educated my wife and I on all options and helped us select the perfect grill for our outdoor patio. I recommend if you are in the market for a buying an outdoor kitchen, give Christian a call.
Warning: this review will be long and detailed. I will review in 3 parts. Part 1. The sales experience and showroom, Part 2. The Delivery and Installation and finally, the product itself. Spoiler alert: I bought a Tiki Bar / outdoor kitchen!!!Part 1.It was a beautiful Saturday afternoon in February and I was running errands with my husband who said: “while we are out, let’s stop into that Paradise Grill place I told you about”. Honestly, I wasn’t in the mood for shopping and didn’t want to go in.... but I did. Upon walking into the showroom I was taken aback - it was nothing like I had expected! It’s NOT a grill place with outdoor furniture as I was told (I now suspect my husband had an agenda)The showroom was gorgeous and filled with so many stunning outdoor kitchens and tiki bars in various sizes and configurations. The place seemed so much bigger inside than it appeared from outside.My initial thought upon entering the showroom was to immediately run out the door before any high pressure salespeople descended upon us. But before I could react, my husband directed me to the far wall and we started to browse the “oh so cool” kitchens. After about 10 minutes of looking around in awe, were greeted by a friendly salesman who told us to let him know if we needed any help or had any questions and then he left us alone. I was thrilled that my “pushy sales-guy fear” was completely unfounded and I could now just enjoy the experience (imagine that?)!.....After we completed our tour we were again greeted by our friendly salesperson whom we now know as Sajad. We talked a little about the kitchens and Sajad explained in detail how the process worked and how you could pick the different modules and configurations. He explained all the various options and of course the current sales and deals that were in affect. I was pleasantly surprised to find these kitchens were affordable (at least if I gave up on a couple of other projects I had planned for my home this year). Sajad was so pleasant and easy going and I felt zero pressure to buy anything. We decided to take a seat at one of the tiki bar kitchens and that’s about the time I started imagining where I could fit one of these in my backyard..... omg, this is happening. We decided to make the purchase and I really felt this is one home improvement that could add significant value or at least be a big differentiator should we sell our home in the future (I mean who wouldn’t want something this gorgeous in their backyard!)Continued in part 2
Cristian Parra help us picked up the outdoor kitchen of our dream... we love everything about the process. Great customer service. Amazing product!
Excellent service . The show room is set up nicely to decide what you are looking for . Professional and knowledgeable sales staff. Chris G was very knowledgeable and helpful . He made us feel comfortable and confident in the quality of the product. . Definitely recommend it.
Place is amazing. And great pricing.. very clean very quickly to help out. Great deals.. Juan was amazing huge help.. hooked it up big time..
Beautiful showroom! Lots of great, amazing priced items! Highly recommend stopping by to take a look!
Great experience from the Time you walk in the door extremely professional helpful beautiful show room you will be blown away especially by the customer service provided at this location my salesman was Ken and sajad as well as the Mananger Riley extremely knowledgeable
Paradise grills is the place to take your patio to the next level. They have a great selection and really know their product.
I stopped in at Paradise Grills, the showroom was amazing! My experience with Kenney was great!
Kenney gave me great customer service, loved the experience, great showroom!
Had a terrific experience with your store in Fort Lauderdale. Kenney was very helpful with our questions and got us any help we needed. We bought the hibachi grill and feel very good about our purchase. 😊
Christian Parra was very knowledgable and helpful during our decision making process. The items arrived on schedule and we’re in the middle of unpacking them- looking forward to getting everything installed. Highly recommend Christian and Paradise Grills 🔥
Jeffrey was great to work with. He was knowledgeable and listened to my needs to direct me to the right outdoor kitchen. The showroom is beautiful, and much to choose from. I highly recommend if in the market!!
Our experience was extremely professional, helpful and honest. Our sales representative was Chris G., he was super helpful, full of ideas and professional. I would recommend asking for him when you arrive. Can’t wait to get our new out kitchen and celebrate with friends and family!
We had a great experience with Chris G. We have been looking for our outdoor kitchen for a long time. We found everything here, one stop shop. Great pricing, great service!
I have been looking for a high quality built in grill. Came to the new flagship store in Fort Lauderdale. With the assistance of Juan walking out with an order for a high quality ready built in grill to be delivered in 90 days. Professional, helpful, and friendly. All you can ask.
Great selection, service, and product! Thank you Sajad for hooking me up with a fully loaded, awesome grill!
Great store and customer service. Ryan was very helpful.
Kenney and team were very knowledgeable and got us a great grill at a great price.
We had a great experience. Jeff was amazingly helpful and professional and turned us from just lookers to buyers immediately. He did not try to oversell us, instead he assisted us in choosing the best grille and options for our space and desires. Thank you!!
Fantastic experience. Great. Stuff. Lived what we bought. Terrific sale. Cristian Parra was terrific. Made it so easy
Paradise Grills showroom is absolutely a mini paradise! You walk in and are greeted not only by a friendly and knowledgeable staff, but cool vibes, music, and beautiful tiki huts, outdoor kitchens, and the comfort and style you could only dream of having for your home. Cristian Parra walked us through all of our options and helped us to pick the best arrangement to fit our patio. We are thrilled!
After over a month of measurements and over thinking Justin came through with everything he promised and more. He even worked with me on his days off to accommodate my schedule. He is the best sales person i have dealt with in south Florida. Make sure you ask for him you won’t regret it. Thanks Justin!!Chris and Aimee
My parents are really happy with the product they purchased this evening!!! Great customer service, able to answer all questions we had and very friendly! The outside grill is scheduled for delivery by March 2021!
I really wanted to put the finishing touches on my roof terrace at my townhome. I stop by Paradise grills and met Chris Gonzalez who spent at least an hour and a half with me. Chris took me through all my options and ended up giving me the kind of service that you really don’t get any more. What a wonderful experience.
I went to the Sunrise blvd Ft. Lauderdale showroom and saw many outdoor cooking grills. My salesperson was very professionable and courteous.I recommend ken at the Ft.lauderdale location...Go and get yourself a nice grill at a good price.
I have a great experience with this place!! Juan Solanilla was a huge help to get the kitchen of my dreams. I recommend 100% this store, amazing people and great quality!