I bought an AB jet boat here as a dingy for a larger boat. During some rough seas, one of the hold down chains broke and eventually lead to the fiberglass hull being damaged. When I called Tender Care about if they could fix it, and never once blamed them or asked them to pay for it, he said no it was totaled. This is a 6 month old $45,000 dingy with 10 hours on it. I found a body shop to do the repair for about $5,000, but I ended up needing a couple of oem AB parts from tender care to wrap up the repair. To my surprise when I called tendercare back, they would not even attempt to find the parts I needed or reach out to their vendor AB to try to procure them. It just felt like bad faith. And i did eventually buy the parts directly from seadoo, which Im pretty sure they are well aware of who makes the parts AB uses after they modify them. It just rubbed me the wrong way. It took me 2 weeks and ordering wrong parts and returning things when they could of just been upfront. I wouldn’t buy a boat from a place that doesn’t repair them again. But they get 2 stars because the original purchase did go very smoothly. The photos show the hull damage and the piece I needed, which ended up being the engine heat exchanger. It was $275 from seadoo and I had to modify it to make it fit.Response back to owner: Todd you have my email and phone number on file. To my knowledge, you have not reached out to me about this. I NEVER once said this was your fault and I took full responsibility. I also told you I intended to keep the boat after the repair was complete, as we really like it. How you spend your money and handle situations regarding insurance should not influence the way you treat your customers. If I filed a 45k claim the first year I owned my boat, what do you think the insurance company would do? Probably cancel me. So again, every ones situation is different. I asked you to get parts for me and you, in my opinion, told me to go pound sand.

Todd and the team helped with my RIB search and purchasing decision. After much research and phone calls we couldnt be happier with the outcome.Even after the sale he continued to help with some extras I decided on after. Thanks for the patience, honesty and time you took with me and our family. Rare these days you get this type of service and honesty when buying something. We LOVE our Walkerbay. We already want a bigger one.

I took delivery of my Gala Viking 420 last week and Im delighted with my purchase, best tender Ive ever owned, tons of storage space, goes on plane immediately. Todd and his team outfitted the boat perfectly, I highly recommend Tender Care Boats!

I bought a Genesis superlight 310 from Tender Care last year and cant say enough good things about the boat. Did some research and checked out lots of inflatables at the Miami Boat Show last year and this one was the lightest one in its size. The construction was superb -- great non skid flat floor (no slanted floor which is a pain) -- the performance is almost scary with two people aboard and my Yamaha 9.9 four stroke. Very fast. Lots of improvements over my last Walker Bay Genesis that I had for 10 years -- nice to see quality improvements being made. Skip and his staff were very cordial, friendly and professional. I had an occasion to call them recently after losing my set of oars and they were again just as helpful. Great prices, great service and would definitely buy again from them

Just bought an excellent used RIB from Skip. Outstanding selection of new and used inflatables of all sizes and models. Great customer service from Skip and his wife Carolyn, and Shelby really went all out on our sea-trial and prepping the boat for movement out of State. I give them my highest recommendation!

They serviced my 7 Meter rib, fixed damaged fiberglass, even sourced me a trailer! Thanks again!

We had a great experience with this company. Skip and Carolyn were great to work with. We had a couple of hiccups with commissioning our yacht and they went out of their way to accommodate us and our timeline with the dingy. We have had our Gala tender for about 6 months now and love it. Would highly recommend the Gala brand and Tender Care Boats

My husband and I were recommended to Tender Care Boats by friends of ours who were long Time customers. We went in and spoke with Skip who was very knowledgeable about all of his products and services. We chose a tender that day! We had the pleasure of working with his wife Carol as well. She was a sweetheart. We have had our tender for over 6 months and we will definitely be returning customers. Skip and Carol are the best!

AMAZING CUSTOMER SERVICE. Every question answered or gotten back to me with the correct information. No matter how many times I try to through a hard ball at them, with fiberglass or tube work, they always respond amazingly! I cant imagine bringing my Yachts Tender to anyone else. My Captain and Crew love the Skipper. AND THE COLOR!! #Skipper #Babyblue #Love

This is to confirm that we love our Gala 300 tender. For a small boat, it takes the waves well despite it being much lighter than our last tender. The 20 HP Tohatsu motor is extremely economical and quiet.Skip, Carol, and the rest of the team at Tender Care Boats were a joy to do business with. Their knowledge and advice were invaluable. Their response to any of our concerns was immediate.We would recommend Tender Care Boats to anyone considering a new or replacement tender.Rich and EileenFlorida Keys

We had some pretty specific needs for our tender inclusive of water skiing and fishing while being limited to 14 feet. Skip and the team did a fantastic job outfitting our tender which exceeded expectations. Importantly they remain at your service post sale. Great team!

Skip and Carolynn, and their organizationMade the purchase and delivery of our AB Rib Dinghy seamless from start to finish. They are knowledgeable andRigged the boat to meet our needs perfectly. They took care of documentation and delivered the Dinghy to our boat located in the Florida Keys with a complete orientation in the operation of the boat.A great experience working with them!

Skip and Carol were so wonderful to work with. They were very patient with answering all my questions. I will definitely work with them again.

Just bought our second tender from Tender Care Boats. Great Service - Friendly people. Love my Walker Bay tender!

Some of the nicest people I have ever had the pleasure of working with. They worked hard to give me the best deal and I will never go anywhere else. Service department is awesome, hilarious, hard working team. You have to come in and check it out. Seriously the best in show.

Skip and the team was excellent to work with. They went the extra mile to help me. They help me select the perfect boat...thanks thanks

Great customer service! Exceeded my expectations as a customer from first point of contact. Friendly and patient staff willing to answer all my questions and make I was happy. Thank you Tender Care!

The owners of this place are so gracious and accommodating! I couldnt have asked for a better first time experience. I will definitely be recommending Tender Care to others! Thanks!!

It can be unsettling purchasing a boat site unseen. Found a Boat online that was just what i was looking for at a great price. Only problem I was in NY and Boat in FLA. Skip, Carolyn and team were terrific communicators and helped me understand exactly what I was purrchasing and delivered outstanding service.Boat delivered and runs like a dream.THanks

Amazing Service and amazing location. First time servicing my tender there last week, and I had an amazing experience. Coming back for sure.

Just bought our third tender from Tender Care Boats. Awesome service from start to finish!! Great company to work with!

Just bought and took delivery of a new Walker Bay tender from Tender Care. Owners Skip and Carol couldnt have been more accommodating and fair to deal with. I recommend these guys to anyone looking for a new tender.

Incredible business, family owned, hard working and they will go the extra mile to get you the best deal with the best customer service possible. no where better to buy or service a tender!!

I have known Skip and Carol at Tendercareboats for 12 years and have never seen a small business that has as much care and passion for their customers as they do. If only all businesses could learn from them how to treat and value their customers. Thank you Tendercareboats, you are a class act in my book.

Don spek very great english but these people help me so much. tok mi tender for detail an the guy from back found holes an save me so much money. I cant believe. Si fuera mi decision cerraria todas las demas companias de tenders. Todo el mundo tiene que venir a TENDER CARE BOATS!! The best. A++ jajaja

Rudy really knows boats from the front to the back, inside and out. If you have a tender he can help you take take it to the next level with whatever you need.

Sad when a handicapped mental man needs help and you turn him away. Sad day.

These employees were so unprofessional