I knew I wanted to send cookies to my friend in Ft. Lauderdale, but was worried about the quality since I’m not from the area. I found Cookies By Design and gave it a shot. The cookies arrived right on time and my friend loved them! They also personally called me right after they delivered. Would use again!

I Love Cookies By Design. The different style cup cakes and cookies were all so amazing. Went here for my sons 11th birthday and he was so happy not only about the edibles but because the staff was so nice.

Was looking to send a special thinking of you for my husband and found cookies by design. We are always sending little emojis through out our the day to each other, so thought this was perfect. The order was processed same day and delivered before noon same day. The delivery driver called to let me know it was delivered as well. You guys are amazing. Definitely using again. Thank you for helping me show the man i love how much he is appreciated.

AMAZING! Ive ordered from them a few times and theyre great! The cookies are delicious and they allowed me to call and pick specifically which cookie flavors i wanted on the tray. They are helpful and accommodating and timely with the delivery. Would definitely order from them again!

Amazing people! They delivered cookies to my dad for fathers day and were fantastic about communicating with me. They even took special care to make sure the cookies didnt melt in the heat and were kept in a safe place since my dad was away from the house when they arrived. Seriously such sweet people.

This is my favorite place by far!! Yvonne is the best! Shes helped me with friend birthday cookies and my charter theme cookies. Always happy with their work!

Listen.... this place made the BEST cookies for my grandsons class. They were beautiful, delicious, the customer service was impeccable! They had no problem with the schools requirements that they be nut free and individually packaged. They were a bit pricey, but well worth it, in my opinion. I will 100% use them again!

Wow fantastic experience! Ordered yesterday, hand delivered today- amazing cookies, and David the deliverer is honestly a rock star. He called me after the delivery to thank me - wonderful guy and what service!!! I will order from this shop again every time. Restores my faith in online ordering!!!! Thank you David and the other cookie people!!! Just wanted to add that the shop put the birthday gent’s name on one of the cookies without me even asking - truly a wonderful shop!

They helped me out in a time crunch. The cookies were decorated so perfect based on a picture I sent them for a baby shower and delicious. I will be using again in future highly recommend!!

Found this option to send a surprise to a friend! She was thrilled and said the cookies are AMAZING 🤩. Seemless and exceptional. Thank you 🙏

I just received a call from David, the driver that delivered my order all the way to Kendall on Valentines Day. This man is one of the nicest people I have ever met. Someone please give him recognition. He literally called me to thank me and told me to whom it had been delivered.Ive never been thanked by a courier and that really did make me feel amazing as a customer. Its things like this that will keep me as a customer for life.Thank you, David, for being an outstanding courier -- Its people like you that any company would be grateful to have. Cookies By Design, make this man in charge of ALL your deliveries!

I had the BEST EXPERIENCE with them!! Yvonne emailed me immediately to make sure my order was delivered on mother’s day! She took the time and reached out to ensure my order was delivered ASAP! Then Gordon called me right after my cookie bouquet was HAND delivered!!! This type of PHENOMENAL CUSTOMER SERVICE is so hard to find! I would recommend them 100000000000 percent! Thank you Yvonne and Gordon!!!

The customer service rep was very professional took her time to assist with my order I will definitely keep doing business with you guys!!!!

I ordered custom logo cookies for my companys 1 year anniversary and the Cookies by Design team did a fantastic job bringing my vision to life. They sent samples and made tweaks without hesitation. The logo cookies added a perfect touch to our celebration!

THE BEST customer service!!Offered to hand deliver to ensure no broken cookies. Also called to inform me the delivery was complete. Absolutely recommend this company and will be ordering again.

We have placed multiple orders but always for gifts; however, for Valentine’s Day we finally got to order a basket and try these cookies.The cookies were delicious! My son was so surprised and excited when he heard the doorbell and saw the puppy cookie basket.

I was worried that I couldn’t have something special for my daughter who just had a baby !I ordered on the site and was not disappointed!The cookies arrived before they came home! They were beautiful and are delicious!!! Thank you for making a challenging time special!

Georgie and team are wonderful to deal with! Efficient and organized not to mention their cookies and cupcakes are delicious!! Holiday giving can sometimes be torture if you dont deal with the right companies. These guys make it a breeze. Thank you!

Very clean and friendly. Great cookies 🍪🍪🍪

Ordering on the website was very easy. The birthday girl (12) loved her cookies and said they were fresh and delicious (the two sisters and parents enjoyed them too)! The boutray we got was very well made and we loved that the gourmet cookies on the tray were individually packaged. I received a phone call to confirm delivery of the cookie bouquet. Very courteous and professional. Highly recommend this store. Will definitely be placing more orders here in the future.

The website was very easy to understand and order. Received email confirmations right away. The delivery person called me as he was leaving to let me know he had just dropped off the order to my nephew. And that he was really excited to receive delivery. Being all the way across the country, I really appreciated that call!!! My nephew said the cookies were yummy!Highly recommend them.

KUDOS TO Cookies By Design. Customer service DOES still exist., and its prior top ratings by others were well justified.I had never dealt with them before calling them in Ft. Lauderdale from my home in Arizona early this morning to buy cookies for my beloved,long-time, elderly client on the sudden death of her equally beloved elderly husband. The personnel were courteous and professional in every way possible., both on the phone and after. I requested that because of her age and condition, they be delivered ASAP rather than late afternoon. The store called me back within 90 minutes that the cookies had been delivered!

Great, super quick online ordering and very fast delivery, our grandkids loved the cookies & the selection was perfect!

Amazing!! Not only are the cookies great, but the customer service at this location is amazing!

I live in Arizona and ordered cookies for ft Lauderdale yesterday and they arrived first thing this morning. I got a call to make sure they were leaving them in the right place and the guy I talked to was so nice and considerate! The cookies looked beautiful and my sister in law loved them, said they tasted amazing. It was a great experience!

AMAZING COOKIES AND SERVICE!!! I have used Cookies by Design now for over five years and they never disappoint!Thank you!!!

I have been a client for over three years purchasing baskets for work to send to clients. I have not once been let down ! Georgie the owner is extremely accessible and willing to customize baskets for us. The delivery is on point and cookies taste is so yummy. You will not be disappointed!!!!

I ordered a cookie basket for my one year anniversary. I did not want to order flowers, so i searched and found cookies by design. My wife loved the basket and the delivery person was actually excited for our delivery. I was not disappointed. Thank you so much!!

Great Customer Service. Placed an order in Texas to be delivered in FL. When I called for guidance they were very helpful and kind.

I called in the day of the delivery early in the morning to request for the cookies to be delivered at a specific time, The owner was very kind to provide me with some information I needed to know and assured me they would try their best. I then received a call from David the Carrier & he promised me to have the cookies delivered at the time I requested.Without a doubt he called me to let me know they were delivered on time!I want to say Thank you for making this delivery happen David, you are the best!! The cookie basket is truly beautiful AND delicious!Great customer service! I defiantly recommended them!!

Wonderful to work with! Bring all my ideas to life with great attention to detail. Third time ordering custom cookies and they have never let me down! Yvonne, along with the rest of the staff and the owner are a delight!

I had a special order for an event and could only pick it up later the same day and Cookies by Design went the extra mile and had it ready for my. They are AMAZING! I recommend them 110%...

David the courier was so excellent. Usually I dislike paying delivery/shipping charges, but this time it was worth every penny and then some! The recipient was not home and the office to the apartment refused to take the cookies! What a disaster. Well no worries - David was not going to give up on the special surprise just like that. David was persistent and worked his magic! Good job smooth talker! I can tell David really cares about the people who send the gifts as well as the people who receive them. Thank you, David - you are the best!! Great experience. Oh and the recipient said the cookies were delicious. :)

I called on a Thursday for Friday delivery. Amazingly nice to talk to Georgie, who not only customized everything I asked for, no problem, but sent me a pic of the basket before it was sent! (Thanks, I drooled all over my phone). My daughter called me the next day, she was SO EXCITED to receive the beautiful cookies (she didnt even sound disappointed that I hadnt bought her like a Gucci purse haha). No seriously, CBD did an awesome job from start to finish. Ive ordered from there before and will continue to do so. HIGHLY RECOMMENDED.

I ordered cookies online from another state. I received a call right after the basket was delivered. Great customer service! The comment from my MIL was “Better than any food gift product I have tasted. Even better than Harry & David.”

Easy to order, quick delivery, and I received a really sweet phone call from the person who delivered the cookies to let me know they were delivered.

We have nothing but great things to say about this particular Cookies By Design. Georgie is amazing and always accommodates our business needs. The whole staff is helpful and delivers exceptional service. Thank you!

I received a bouquet for my birthday last week. ALWAYS ALWAYS perfect! Had to order some dots today as my family was craving their cookies again! Great, friendly service! Love our local CBD!

I will be ordering here from now on!! We literally placed the order not even 5 hours ago and the basket arrived to my aunts and made her day since shes fresh out of surgery!! This company is amazing! The quality, pricing, convenience, and the customer service is out of this world! Thank you Cookies by Design for not only making the recipients day, but mine and my families as well!!!

Ive ordered several times from Cookies by Design, and as one recipient said, There is nothing left but crumbs and wrappers! They love the cookies, and the orders have arrived on time. Its nice to have something a bit unusual to send.

Thank you for taking the time to help me today. I know it is a very busy time for you but you gave me your full attention, answered all my questions and more. I truly appreciated it. Happy Mothers Day to you!

Great customer service! Cookies were delicious, too! Very much recommend them. If I could give 6 stars I would. Its hard to find service like this anymore.Call if you have any issues, they are super responsive.Loved the call upon delivery.Thank you

Every Admins Day, I place an order for 45-50 diff arrangements and they are all created exactly how I ask and decorated perfectly. Delivery is always timely, smooth and without causing any harm to the cookies. Theres a reason why I keep ordering every year, for almost 5 years.

Overall great customer service & the cookies are delicious! I needed to place a large order for corporate gifts & Georgie made the process so easy!

They took a real problem and made it work. Appreciate your understanding and assistance. Thanks so much!

I rate them a 5. I called this morning to place an order for today. They were extremely helpful. The basket looks amazing. Very happy I called them.

UPDATE: second time i ordered and Yvonne was amazing (Georgie too!) they are PATIENT and kind, and of course talented! they made my cookies exactly the way i wanted them on two separate occasions! the drive for me is far but they are worth it!Older review: If this is the location that Phyllis and Tammy work at this location is AMAZING! the best customer service i have gotten in a long time! from start to finish i was pleased with how everything went. I was having a spa theme birthday weekend for a friend and they made me custom spa themed cookies. Phyllis offered and Tammy made me multiple samples and texted me pictures and even revised them a little to my liking for final order to be placed. The cookies were beautiful, wrapped in stunning presentation and tasted fresh and delicious! I will definitely be using them again and sending anyone in need of cookies their way. Thank you guys for a job well done!

This is my favorite Cookie spot! Their always friendly and willing to accommodate you if they dont have the # of a specific cookie you may want they have no problem baking more for you. My all time favorite cookie is the chocolate chip pecan cookie. They also have the millionaire cookie which consist of everything in it chocolate chip, pecans, and oatmeal and 🤔 I think walnuts.

The gentlemen who dropped off the cookies was such an amazing person! I live over in Fort Myers and couldn’t be there for my 85 year old grandmas surgery on her hip from falling the night before. Not only was he a joy in the room of my grandma, mother, and aunt he then gave me a courtesy call with a FULL update on how she was doing. Makes you remember there are some truly amazing people in this world! Thank you for the amazing cookies and to the man (i want to say David or Matt) for making this hardship on my family a little bit easier! You guys rock!!!!!

These people are truly dedicated to their work and ensure your order is customized how you want it and are very efficient in delivery. Fairly priced, good quality, great customer service. I have been given and have sent their cookies and all have been more than exceptional. Highly recommend them!!

I could not be happier with my experience. I got top-notch, pleasant service. I would recommend the Fort Lauderdale store to anyone!

Very impressed with this store. They went above and beyond to help me with my specialty order. The owner even took the time to call my friend to make sure they arrived (at my request they even shipped then for me) in perfect condition. My friend shared some at a card party last night and they were a big hit. Loved the bite sized cookies in the Survival Kit. Thanks so much, your kindness made my day.

Exceptional customer service and beautifully designed and created products

Delivery was prompt and timely. I was happy to receive a phone call from the driver indicating that my delivery had been received, including specific details. My friend was absolutely thrilled with her cookie bouquet! Thank you! I will definitely order from this store again.

I love ordering from cookies by design. You might think theyre pricey for just being cookies but theyre hand decorated and hand delivered. They personally call once theyve been delivered. The cookies are big, yummy and beautiful. Now I just wish someone would send me a cookie bouquet, Im the one always sending them. Lol

The cookies are unique and delicious. I was introduced to Cookies by Design in 2002, after a serious surgery. When I returned from the hospital, I received 12 bouquets of flowers, and one basket of cookies. I remember the cookies in great detail, and who sent them, but I dont remember anything about the flowers, and I cannot even tell you from whom they were sent. Since then, I have been sending Cookies by Design baskets for many occasions. They are always well received, and the quality of the cookies is consistent, no matter from which shop I send them.

Cookies by design exceeded my expectations. Thank you. I will definitely use your business again.

The deliver same day option is awesome! Not only do the cookies taste good but the customer service is awesome too. I find these to be a great option for someone who you want to give more than just flowers too. Also I appreciated the personal call to let me know they had been delivered. The man on the phone was very personable and kind, and almost seemed excited for my delivery too which made me feel good.

Had a great experience from start to finish. Exceptional customer service. They really take the time to make sure you are getting exactly what you want. Our gift basket was a custom order, and it couldnt have come out any better. Their follow-up is awesome as well! Very impressed!

Great tasting cookies! The service was excellent. The driver called to tell me he had just dropped off the Cookies. I appreciated that level of personal service.

WOW, I have to say that not only are the cookies beautiful, I got the Doggie ones for my friend that rescues... buy the delivery gentleman named DAVID, went far beyond the call of duty. By mistake, I gave him the prior business address of my friend and when he called me to get the correct one, he was so pleasant and kind. I highly recommend this company and a huge THANK YOU to David! I will definitely be ordering again!

Great experience! I ordered with less than 24 hr. notice, the cookies arrived as promised and I even got a call from the company to notify me that the cookies had been delivered! I cant say enough for this kind of service. What a rare but wonderful surprise to have a company that still caters to the individual! Thanks Cookies by Design!

This cookie basket delivery was an Easter gift for my brother’s family and my daughter who live in South Miami. The basket arrived on time as promised on Saturday and they said the cookies were delicious! Thank you for your perfect service and for making their Easter celebrations more festive. I live in California and it meant so much to send them a beautiful surprise. I’ve purchase your cookies before and will certainly do so again!

Great gift for the Birthday Girl and Her Family!! She loved it!!

Very pleased with the taste and decoration but more pleased with how great they were to work with! Used them for a business event for 500 cookies in bags with ribbon tied to a postcard that I created. Excellent communications and made everything easy for me! Dont hesitate to use them.

Superior professionalism and customer service! I live in Korea and was unaware that my sons office had moved, yet the driver was able to discretely get the proper address and deliver the birthday cookies to my son. The driver then called me to let me know all was well. Very pleased.

Quick, tasty, fresh with excellent customer service! Thank you.

The driver called right after the delivery was complete to let me know it had been successfully delivered which was excellent customer service. The person who received it loved it and was very happy with the cookies. Thank you for the quick turn around with the order and great service!

The chocolate chip cookies are truly delicious. They are a great size and cooked to perfection. If you like chocolate chip cookies, order some ASAP!!!

My friend was delighted to receive the cookies. The design; all dog faces placed a big smile on her face as she loves dogs. She also said they were delicious! The deliverer gave me a courtesy call to let me know my friend received the cookies. Thank you Cookies by Design in Fort Lauderdale, FL

Great service! Yvonne was so helpful and efficient! I ordered a dozen cookies and baloons for my step son and he LOVED all of it. Not only their cookies were delicious but the presentation was beautiful! I will continue to use them for sure!

I called in a late request for a birthday bouquet of cookies - when I called in the morning to say I needed to pick up even earlier than the designated pick up time I was so happy when I was told it shouldnt be a problem. I was called even earlier to say they were ready. Great customer service and yummy cookies to boot!

We have both, received and given, this product. On the receiving end, the cookies were packaged so cutely and they tasted so good! On the giving end, the delivery person called me after dropping off the product at the recipients house to tell me the delivery had been made. Absolutely, wonderful customer service!

Truly appreciated the phone call telling me that the bouquet was delivered. Recipient was very happy with the quality and artistic presentation. Shes ordering from you directly herself because she was so happy with the gift. Thank you!

The staff will do their best to accommodate your special orders & requests in a very timely manner. A bit on the expensive side for special orders, but its been worth it both times I have used them. The cookies were fresh & tasted great!

The products were delicious, fresh and beautiful! You saved the day with a same day hand delivery for a coworkers birthday. Thank you for also calling to confirm that they had been delivered! Thank you so much for a wonderful experience.

I am always happy with the service from this Fort Lauderdale location. Ive been using them for years and every time a delivery is made, the courier calls to let me know when and to whom the cookies were delivered. The bouquets are adorable and they are also delicious - they make a wonderful gift for any occasion.

Wow, from my initial order and a mistake I made in the address for delivery there are fantastic people running this branch. Thanks to David who professionally and kindly got my order to the right address even though I was a fault. You are the best. Also to the young lady who gently explained the different delivery methods and put me on the right track. Thank youKathryn Cabrisas

These cookies are beautiful and delicious. They are the perfect decoration and dessert. I ordered online and the entire process was quick and easy. Took them to a baby shower and everyone loved them

I think a lot of the reviews for this place are fake because when we went there we were not treated well especially by someone named Georgie or something like that. Very rude and to be honest some of the cookies were flat on flavor.

The staff members were very helpful in helping me make my perfect cookie for my wedding day. I will recommend them to anyone needing any of their services. They were great!

I got cookies for my bridal party from cookies by design! They loved them. They were so yummy and the staff was so flexible with pick up. I would definitely buy cookies from them again.

I ordered cookies for my dad in Florida. My sister picked them up and delivered them to him. He loved them. He said the oatmeal raisin was the perfect size and delicious. I would order them again.

People are so impressed with the presentation and talk about the gift for weeks. Plus they remember when I send them and wonder when I will do it again. To know that the gift I sent to my corporate office in Plantation, FL was hand delivered by the actual store was such a plus.

I placed a last minute order this morning for a hand delivery for my sons birthday and it was delivered within a couple of hours. I was surprised at how fast it was delivered. It looked and tasted great. It was a little pricey, but when you procrastinate until the last minute like I did, you expect to pay more.

Real Class Act. Location displays exceptional customer service. I placed an order online & it was to be directed to this location however, the order was not delivered. Once the location was made aware of the mishap Georgie immediately contacted me and credited my account. For the inconvenience a larger even more beautiful bouquet was delivered than I originally ordered. Their generosity reflects their commitment to servicing the consumer and ensuring a loyal repeat customer.

We had an outstanding experience using Cookies By Design for our corporate gift order this holiday season and worked directly with the owner for best pricing and timeline. She took excellent care of us and our recipients, we are truly grateful!

Was able to order online. Order arrived as expected. Recipients enjoyed it and the detail on the cookies was excellent. The shop even notified us when it was delivered. Great service!

Im so pleased with the personal attention and help I recieved by both the owner and the delivery staff. Like so many of us the days flew by too quickly and I had forgotten a special occasion. I called before opening time and found myself speaking with the owner who took care of everything over the phone. She even explained that the delivery location is challenging because the location doesnt allow items to be left with staff. Not only did the cookie cake get to the recipient, the driver called to inform me that it was delivered! The birthday boy was VERY happy and so am I. Thank you for such wonderful customer service.

Always do a great job with cookie decorations and freshness. Loved the call from the driver confirming he had delivered the cookies to the recipient. Great touch!!

Excellent service. Fast, efficient and friendly. The follow-up call after delivery was a really nice touch!

Products were amazing and well done! They were also very tasty! As far as service it was first class and I couldnt be any more satisfied.

Super Yummy! I am not from the US, ordered a day before to a hotel where my husband was staying. they delivered the cookies in time. it was very comfortable to order from the website. thanks!

The cookies are.delicious and the service 5 start! They called me once the delivery was made to let me know it happened!!! That extra touch let me know my nephews got their cookies in time for Christmas!!

They were great to work with and super accommodating even though my order was a little more complicated. I love that they could deliver since I dont live there!

Our basket was a custom order and it looked great and arrived promptly. I also received a call and an email confirming delivery. Great experience and great communication!

Great cookies!! Driver was great and even called to tell when cookies were dropped off. Will definitely order again!

Your cookies are delicious! And what a presentation! I will continue to order for myself and as gifts. Kudos!

Excellent service, beautiful and delicious cookies! I went into the store, place the order and they were delivered that day. I highly recommend!

My daughter is the attorney that you did the custom basket for, (the Lawyer basket). She loved it. Phyllis, you were spot on. Thank you.