The moment I walked I was greeted by the staff. I browsed for a moment and was then asked if I needed any assistance. I did, as I wasn’t even sure what I was looking for. Both Emma and Saca helped me find the perfect outfit within my budget and were super helpful. I was a little apprehensive in describing what I was looking for as I’m “new.” They made me feel 100% comfortable. I’m extremely satisfied with my experience and will most certainly be back!
This place is awesome! Ive been to many regular sex shops but this place was so much more. All the costumes, fetish wear/gear, toys n tools, almost anything you could hope to find for play time! And the staff are top notch. Very helpful, friendly and knowledgeable, willing to help find whatever youre looking for. Go here! ❤😈
One of the greatest fetish boutiques in the country! Greatest selection of the kinkest gear in all of SoFlo! Ask if there is a party,you wont regret it!!
Great selection for Halloween costumes for both of us. Aspen was a great help in sizes and coordinating the outfits. Prices, I thought, were very reasonable.
Pixie greeted me at the door when I came in to the store, made me feel so welcome. Amazing store with so many options for those in the lifestyle. We will be back!
I would like to thank Hanna for helping me pick some new toy yesterdayShe is awesome polite and very helpfulYou are lucky to have an employee like herI will definitely come back to shop more at your store because of herThank youHenry
Fun place for toy, leathers, cos play dress, etc. classy. Very helpful staff. They know where all the parties are being held.
WAY back in the day, I shopped at Dream Dresser in the Georgetown neighborhood of Washington, DC. Fetish Factory, thanks to Aspen and Emma, was EVERY bit as satisfying MINUS the DC markup! I love my PVC hat, top, and shorts! Further, the latex gloves Hannah helped me locate are the piece de resistance! I was SO appreciative for everyone’s attentive, candid, and consultative retail assistance. Four thumbs up between my friend [November] and me. I’ll be back! Charles
Very sad today, as after supporting Fetish Factory the store and it’s parties for circa 15 years, I can no longer. I have always in the past had an amazing experience with those that work with the Fetish Factory until yesterday. Fast forward to 6 days ago on last Sunday where I had gotten a group of 7 girlfriends to commit to trying out a Fetish party with me the following weekend. We rented a house up in Boca so we could all stay together. I was one of the people that decided to go that day to purchase a ticket in the store with one of the girls attending along with some latex outfits and accessories. Their policy is you must pay CASH for all tickets which means technically it leans in their favor as there is no way to connect you with your ticket. There is a reason this fact will be important. So we purchased our tickets and items and left. I then realized I also wanted to purchase shoes to match my outfit and had it set up to pick up on Saturday at Will Call the day of the party. Why this is important is sadly somehow I lost my ticket 😞 Now though they have cameras and can easily confirm or simply write down the names that correspond with the tickets I later was informed by Emma this is not their policy. So I tore up my house; purses and car praying I could find it but I could not. So I called Fetish Factory truly praying as I have never in all these years lost my ticket. Well I was informed by Emma that the only thing I could do was purchase another ticket and if I found my original they would reimburse me but there was nothing else they would do. She then went onto analogize if I lost my plane ticket or concert ticket that’s exactly what they would tell me. That is absolutely incorrect as in most cases like any professional establishment there would be a paper trail with your information and proof of payment to reissue your plane ticket or whatever. I don’t do bootleg concerts or airlines so I could not concur with her thought. Then when I asked if I could speak to a Manager just to see if there was anything they could do to make an exception or help me she smugly stated “Well you’re in luck because I am the Manager”. Truth be told I have never cried over an experience with a a manager. But I guess feeling like I have always been a loyal customer coupled with the fact I knew I would have to go inform my party it made my heart hurt. Gratefully I have awesome friends who understand why out of principal I will not purchase another ticket to support such behavior or policies and so they are standing with me. We will eat the the cost of tickets; room; outfits etc and attend another event in Miami. It’s been a long awesome decade plus run with their store and parties. I was a loyal customer and in the end treated like I didn’t matter. I apologize I lost my ticket but that shouldn’t mean I would ever be treated that way.
Thank you for your help, I really appreciate it and am excited for the next party!
Hannah was super helpful. Great stuff and really nice staff.
Ordered online. Arrived on time in perfect condition. Great place for all your bdsm desires.
Awesome place, definitely recommend visiting. Great service, great people! Awesome product! 5 stars!!!
My favorite place!!! Great community, they follow all safety requirements regarding covid19 I feel very safe shopping in their store. I recently purchased some gorgeous latex outfits. Emma was so helpful in picking out an additional outfit just based upon how great she thought it would look on me and she was right. It was an under bust corset. It’s not something I would have thought would have looked good on me but WOW she has a great eye. She was super friendly and knowledgeable. I absolutely love this shop.Highly recommended that you check them out. Great store, great staff, great vibes!
If you want it, they got it. Simply amazing and great service.
Staff was so friendly and they had an excellent selection of latex which is why we stopped in. The other products are amazing as well and always fun to look at. Would definitely recommend for everyone, even new people just starting to explore.
Great selection of outfits, costumes, and more. They even had some XXL sizes! Staff was very helpful and friendly. She even explained the differences and helped select some pieces.
Awesome service customer service is excellent. Parking is tight suggest parking across the street
A Fort Lauderdale institution, Fetish Factory has thrived for over 20 years because of their unique and extensive collection of clothing, shoes and accessories and because the of the owners role in the South Florida fetish and alternative lifestyle communities.Their regular Fetish Factory parties are something to be experienced, there are no events equal to the sights and sounds youll be amazed by.The store is the anchor, despite encroaching competition from large adult store chains Fetish Factory staff and owners are extremely accommodating, helpful and super friendly.Highly recommend for adults, do not consider bringing children!
Friendly staff and amazing products to tickle your fancy!
So i walk in at the store to find a outfit for the party and Rose when all above to make my outfit beautiful I received so many compliments!!! Your are the best I look for you at the party but I missed you! Next time !
When you 1st walk in they greet you kindly. Theyre also very super helpful. They take their time to explain certain items to you if you have any questions. Many interesting items to choose from by the way 😏😉. Love this spot. Ive been come here since it opened.
Super friendly staff and very knowledgeable on the products they sell. Today was my first visit, first of many. I can’t wait to go back down there! Also, they have EVERYTHING you could possibly imagine!!!! Thank you for such a warm and welcoming experience!This place is a dream world!! 😈😈😈
Fetish Factory is the only place to shop locally for quality, unique and alternative clothing/ accessories. The staff is usually pretty helpful and will even help with suggestions on the best outfit for you. The Alter Ego parties are a blast too!
Great selection and wonderful sales team. Ask Emma to get styled. Best advise ever!
This was quite and experience. They are very friendly and are there to answer any questions or concerns. The products are actually very nice and look like great quality. The prices do range from products and some that seem simple and cheap and end up being a bit expensive.
The fetish factory is an amazing place to spend time the staff is very knowledgeable and helpful especially Emma she knows her stuff come check out their amazing stuff and they’re awesome discounts.
Excellent store, good selection of items. The people in charge are pretty kind, assertive, and nice. 1000% highlight recommend 🤗🤗.
Another friend shopping trip. Ran in for some pastries, left with a fab hat.
Shout out to Emma who made me look outside the box for something hot to wear, especially those sick shoes. Fantastic place who caters to all sizes of sexy
The store people are so nice and helpful. The parties are crazy but everyone is so nice. There are no obnoxious drunk guys.. Such a wild, safe and crazy place.
Masked Pandemic Stress Release .... 💯 Socially Distancing .... 💯 Self Pleasuring .... 💯 Much Love .... ♥️♥️♥️♥️♥️
If only I lived closer or in Florida for thya matter. The staff is so friendly and knowledgeable about the all the products. I was impressed.Just wish they had more plus sizes. Ill still shop their online store.
This review is for the staff. The woman who helped me last night had light purple braids and shaved hair on the sides. I don’t remember her name.It’s hard to come here when you know you were hot 20 years ago and now your body is, well, not hot. Walking in here was not on my list of things I’m excited to do, but my husband wanted to so here I was, anxiety and all.I was pleasantly surprised to see options for me and I took my haul to the dressing room. The woman who helped me in the dressing room was very positive and made the experience more bearable for my lack of confidence. She laced up a corset on me, Gone with the Wind style, and made me laugh. I didn’t get anything since these items accentuate everything, good and bad. But I want her to know she made it a great visit for me and it meant a lot. If I come back, it’s because of her.
Great service! Great recommendations! Great products!
Wonderful products and great staff! Check out their phenomenal events as well!
Great selection. Will enjoy the up comming parties. The three LADIES that work there were so helpful, and so sweet.
The staff at FF is just the best! Jackie, Alana, And Kayla were amazing! Not only were they helpful but they made the whole experience enjoyable ^.^
Great selection of clothing, and toys! Definitely worth a visit.
What a fabulous edgy place to shop. The customer service was second to none. Dorothy took her time to explain all the product and brands they offered. She also explained the difference of leather vs latex which is important to me as I am a entertainer. I will be back soon .
Fetish Factory is more than a store, it is the epicenter of a community. It’s a place that encourages people to express themselves openly, and without fear. It’s true you may pay more for some things here. But when you buy something at Fetish Factory, you are preserving a brick and mortar refuge where you can find things that really speak to you and actually try them on, rather than just point and click. Fetish Factory is a place to see and be seen, and to be reminded that any opportunity to dress is an opportunity to overdress! (P.S.: I don’t work there, and I’m not related to the owner- just someone who appreciates a special place that encourages bad behavior! ;) )
Great store with much potential going for it. I I shop in the store every time I come to Fort Lauderdale for work and this particular time there was a few items that I had ordered months ago that I still havent arrived and I was told that big shipment just came in that chair doing inventory on am I asked if they could look on the inventory if my items were listed there and they declined
Bought a pair of latex gloves from these people. A pinhole leak appeared in less than 2 weeks. Fetish Factory would not replace them and gave me a link to the manufacturer to complain. Thats like buying something from Walmart and then having them give you a link to China. I dont care what their policy is, Fetish Factory needs to stand behind their products.
This place is awesome. Not only does it have amazing collections of themed products and accessories but the staff is truly amazing, especially Jackie! This place is definitely a must visit.
Amazing. Staff! Amazing service and badass stuff! One worker got a bit irritated because me and my friend were dancing and being happy and got a bit impatient. Made my friend a bit upset.
They have plenty of merchandise. However, I am not likely to shop there often because as soon as you walk in the door, the workers start following you all around the store. You are made to feel that you are a shoplifter instead of a customer. Put more cameras in the store instead of making your customers feel they are being watched the entire time they are in there. I was not able to really communicate with my wife very well because she felt very self conscious from being watched.
If I lived in the area, I would shop this store every day! I love their diverse and ever changing selection. Their prices are appropriate. Their staff is friendly and nice. Since I must deal with online ordering, I appreciate their super fast shipping.
Awesome store! So much clubwear PLUS social friendly staff. Miss Sondra so adorable and attentive with picking just the right look for my body type. If you desire a unique look for your night out you will find it here
Absolutely amazing. I bought some latex shorts and a shirt and customer service was awesome.
Great place! You can always find what your looking for, or you can find it on their website. You get a discount if you buy a ticket to one of their upcoming local events. Helpful and knowledgeable staff.
Super helpful and friendly staff. Fantastic selection! Something for everyone in the fetish world
Great gear, excellent customer service and good people overall. Top quality restraints and toys from the best of the best at great prices! Check it out, yall - I highly recommend it!
OMG! Everything and anything you could think of! From adult toys to clothing, you can find pretty much anything. Granted a little on the higher side of the price spectrum, but worth every penny. Very high quality stuff that you cant just get online. The staff, as out of place and occward as they are, are some of the coolest and friendliest people. They are always willing to answer any questions or help you find anything you need.
Kind of price but they do have a huge selection
Has a wide selection of items. Sales reps are very helpful. Items are of good quality. From newbie to professional, anyone in the fetishist community will sure find something here.
Wonderful place,good customer service, their employees are very helpful and welcoming
So fetishy
Great selection, especially for the lot of us who like to take things to 11. Some things I have never found anywhere else, but youll pay for it! Quality does not come cheap. I have never had a bad experience with anything from FF, and SUPER FAST delivery time.
South Floridas premier fetish couture and lifestyle resource headquarters! Wonderful staff promotes a welcoming and open atmosphere for you to explore. Do yourself a favor and drop in today. Be sure to ask about the Fetish Factory parties.
Closed on the wrong days
The best place for all your deviant clothing and toy needs. Friendly and helpful staff, just let them know what youre looking for or what youre interested in and they will help you find the item or items just right for you.
Good place. They need a sitting spot to rest. You can spend a lot of time looking at the great clothing they carry, and for sure a lot of $$ ;)
Great service & Great options. The women that work there are very friendly and are very helpful
Best local selection of fetish attire and adult novelty items. Staff is always friendly and helpful. The parties are tons of fun too :)
Great store lots of latex, including plus size. Helpful staff.
Love this place. FRIENDLY and helpful staff
Pricey but worth it!!! The staff is super friendly & helpful....See Amanda!! Overall great selections.
Love this place!!! The staff is very helpful and attentive. They have lots of awesome merchandise. You will not regret stopping by this place.
Awesome 👌 place.
Always great gear and clothes not found elsewhere in Ft Lauderdale
Loved the selection. Came in to purchase a collar for my sub!!
Great place, Even better parties
They have great selection in costumes an toys ..but they follow you around the store no personal space
Incredible store with 20+ years of experience in the industry. Thousands of products to choose from and a must go-to for all couples
The best place in South Florida for all your kinky stuff!
Hi GlennThanks for answer the email I sent (did not)Again very bad customer service
Definitely the place to get all your fetish care love that this kind of store even exist in general lol
The black female manager followed me around like she didnt trust me and said they dont allow pictures of items. I wanted my partner to get me something from here. Most shops also show vibrators out of box for you with gloves on. But she said they dont allow that there either. A bit overpriced but good selection of items at the last minute.
Simply put .... What a class act company! Not really our site but we were looking for a special B-Day present and the staff and management made us feel comfortable. We are fortunate to have this boundary busting company in our home town. We do live in Ft Lauderdale where judgmental attitudes should be checked at FLL or the Port.Thanks Glen and Danny
Amazing selection of ferish wear and toys. The staff are friendly and smazing at helpi g you fjnd whay you need!
Although they host great parties walking into their store is like walking into a police state with employees walking around behind you watching you to be sure you arent going to shoplift. I am sure its a business issue for them, but dont treat every customer that walks in the door like a criminal. Its off-putting.
Awesome as always. Been shopping here since the 90s
Great selection, better staff. A must stop when in southern Florida
Everyones very happy with my toys I get it The Fetish Factory theyre the real thing
Theyre very nice and friendly, make you feel welcome! :)
I LOVE this place. Store is awesome and staff is very helpful
Very nice neighbors to work next door to!🙂🌻💁
I love the help and atmosphere on the store. We came late and got a 5 star service from Erika.
Helped me out even though we came in super late. Awesome service and selection.
Fetish Factory had just what I needed😍!
The Nations #1Fetish clothing and toy store. Hosting fashion and play parties regularly.
Beautiful shop, amazing customer service
Great range and the staff are wonderful
You gotta be open minded to go there they have a full Inventory of anything that you can come up with in your mind they make your fantasies come through true
Always a helpful staff... they love what they do!!!
Customer service is amazing.
Excellent friendly staff! Coolest stuff!