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AFA NAPA Auto Care
19003 San Carlos Blvd, Fort Myers Beach, FL 33931, United States
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AFA NAPA Auto Care
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Al
Review №1

I purchased my vehicle from AFA and was pleased with the transaction. When the vehicle broke down, I thought to take it there since they seem to be the logical choice. I told them that it was the fuel pump (they charged me $131.98 for that under customer states). A fuel pump job is about $400-600. I was charged $1242. A total rip off! They charged me $404 for the fuel pump alone.SEE bill below for complete charges.After complaining to the owner (Frank) he issued a $140.00 discount (insulting). I am extremely disappointed with the outcome of this visit. I thought I had found a great shop.You have been warned!

Hu
Review №2

Go see Frank! What a great job he did replacing our tire on ourFord Fusion. He was professional, explained everything, kept us informed. The staff was very friendly and informative. Thanks, Frank.

Th
Review №3

Had a long drive down from New York to Florida. Our front passenger Wheel Housing had come loose and was resting just above the wheel. Frank put our car up on the lift and identified the problem immediately he also spotted that the shroud under our front bumper was extremely lose which he showed us while it was still on lift. We had a seat it the waiting room and the fix was completed in about and hour. We were very satisfied with the service.

De
Review №4

Dead battery,,charged battery and followed me to their shop to make sure I got there and didnt break down on my way..In my vehicle the battery is in deep and not that addressable. Work was completed in a quality manner. I would reccomend this NAPA to anyone who wants quality service.

Sh
Review №5

Hey Sharron Elizabeth “Liz” here. Great towing experience with Randy. Friendly, reassuring.🙏 I bought a ‘98 Toyota Tacoma new. Over the years have gone to Frank and his crew, also NAPA next door, have always had a good experience. Good advice, up front and honest. The truck has a little over 90,000 miles on her. Being an older vehicle was nervous maybe she was a goner. Delicate to repair, I’m appreciative of the care they took. We are up and running! Got honks, waves, thumbs up 👍 from friends that passed me in traffic. Frank was kind to ask about Momma, she was with me awhile back for a repair. Seems like a family affair! Nice crew. I’ll certainly go back. 👍😎😊🙏

La
Review №6

The process to service our car was very easy and timely.Frank made the experience enjoyable. The conversation we had was enlightening.

To
Review №7

Replaced my alternator. Friendly and quick turn around. Professional service.

Ra
Review №8

AFA NAPA did a great job for us. We were able to make an appointment, they started on time and got it done in a timely manner. Besides doing an oil and filter change they fixed a tire that had a slow leak and we were able to drive 1,200 miles home without any issues. It is good to find a trustworthy mechanic we can count on.

Su
Review №9

I realized something was wrong with my conversion van but didn’t know what. Frank (the owner) helped me diagnose that I was missing a belt and scheduled me immediately for the next day to get it repaired. Another Frank did the research and properly installed the new belt. Both went out of their way to make it work and I am so grateful. This is a great business and the integrity shows! Thank you to both Franks for fair prices and helping me get the best of care.

Om
Review №10

Katie is always available to help with parts. Thank you Katie.

Su
Review №11

Frank was great! Very polite and professional he knew exactly how to fix my convertible top ! Works great so far so good👍🏻👍🏻I would highly recommend them!!I’ve never had a call after a service place serviced my car and they did! He wanted to make sure I was satisfied with the work I was very impressed!! Like a great car Dr lol!! Thanks!!

Ma
Review №12

I was on vacation over a weekend and my car began having trouble. I went to this auto repair which was recommended to me. They diagnosed the problem quickly and fit me in to get it fixed same day. They even followed up with me after I returned home to see if everything was working ok. Impressed with their timeliness and professionalism.

Ro
Review №13

Frank was very attentive, prompt, great communication. I felt very comfortable and he made sure he heard all my concerns without question. I would highly recommend.

Pe
Review №14

I came here when my check engine light came on while on vacation. Frank was understanding of my timeframe and did an amazing job fitting me into their schedule so it didn’t impact my trip in any way. They were quick, professional, and courteous. I would recommend them highly to anyone who is in the Ft Myers/Ft Myers Beach area.

Ji
Review №15

Perfect service on time.Great owner.

Sc
Review №16

Frank diagnosed and replaced my battery within a half hour we were traveling in from out of state and he took care of us thank you for your professionalism and your fast courteous service sincerely Scott Allspach

Jo
Review №17

AFA NAPA Auto care helped turn a hellish day on vacation into a beautiful day at the beach!! With great customer service & amazing efficiency Frank took great care of us!

Ro
Review №18

I am a father of a college student away from home and needed my sons car repaired. Not knowing anyone in the area to fix the car I was very concerned about my son being taken advantage of. I did some research and found AFA Napa Auto Care. I called and spoke with Frank, the owner, and described what was wrong with the car and expressed my concerns. Frank made me feel comfortable and understood my concerns. We took the car there for repair. Frank did everything he said and then some. The car was fixed perfectly and at a reasonable cost. I no longer have to worry about my sons car running properly. I have a go to repair shop and Frank is awesome. Highly recommend if your car is in need of repair.

Do
Review №19

Great service. Extremely friendly and welcoming! Would recommend to anyone that needs repair work done, especially if traveling and looking for quality and timely service.

ci
Review №20

Total professionalism from the tow, till repairs completed. Frank really cares about customer satisfaction. Rare to find nowadays.

Ed
Review №21

Frank is the consummate professional. Highly recommend his business. It’s obvious why they have been in business for such a long time. Great customer service at competitive prices.

Ma
Review №22

Very professional. Explained everything. I was on vacation in an Airbnb and the water pump broke. Car was fixed in less than 24 hours.

De
Review №23

Headed to Ft Myers from Indiana for a short vacation. While in the mountains my van began to shake horribly when I put the brakes on. It was frightening! It was Sunday and there was no place for to have my brakes checked. We called ahead to our hotel and asked where we could go when we arrived in town. They suggest AFA Enterprises. I called and they got us in at 8 am the next morning. Not only did the front brakes and rotors need to be replaced, but the rear rotors and caliper need replaced as well. I was extremely pleased with the service, price and kindness I was shown. It was fixed in a day. Frank even picked me up from the hotel to go back and get my van. I highly recommend AFA and Frank! Thanks again Frank!!!

Le
Review №24

A great job repairing an old vehicle.

MC
Review №25

Frank & his guys are Awesome! Got a Flat & had to be Towed to his garage where they got the spare on while they fixed (plugged) the Tire. Got a call from Frank a day later checking that the plug was working & the tire was holding its proper pressure. Who does that these days? Frank does!

To
Review №26

Highly recommend them for auto repairs

Ma
Review №27

Picked up car at our house. Called and told us what was wrong. Very good service.

Pa
Review №28

Very helpful. They took care of my car quickly and had me back on the road.

Jo
Review №29

Got me in last minute on a holiday so my family AJ’s I could travel safe. No hassle, good communication, highly recommend.

Do
Review №30

The sevice was great and repairs done well. Kept me informed through the process

Ch
Review №31

Car was towed. Didnt have to wait long. Charged battery and found it to be bad. Battery was two years old under warranty.

Ba
Review №32

Our check engine light went on and being new to the area just looked online. We are happy we found Frank at AFA NAPA auto center. He was so easy and polite to deal with. We had to wait for our vehicle but he was willing to drop us off to get some breakfast and then worked on the car. It did not take long and we were on our way. Very efficient. Thanks for a greasy job.

Jo
Review №33

Needed some parts (front bumper) reattached before we headed out of town in two days. Got us in, great work, fair pricing. Frank rocks!

E
Review №34

AFA, a AAA rated auto repair station, help make a car breakdown situation a little better. Frank, mgr, was professional, honest and timely. He kept us abreast of what he was finding and how much this meant in time and cost to fix. Need car fixed and AFA did the job. Pleased with how Frank treated us and will return to AFA for future auto service,,

Tr
Review №35

We moved here mid March and pulled a UHaul trailer 19 hours straight from MS loaded down. That caused my Differential to start leaking on the rear. Turned out to be the pinion seal leaking. I added some fluid but it leaked out every day even with it sitting and not being driven. I called up and spoke with Frank. He told me to bring it on in and I made an appointment. He asked if I needed it back same day! I did not so they started in on it and when they pulled the pinion and it had suffered some grooves in it from being low on fluid. They gave me a price that I was happy with. They ordered the part and it came in the next day and I was able to pick my truck up in the afternoon.I put a price of cardboard under it checked this morning not a drop!Great company and Im happy I found this place!

Li
Review №36

Excellent AFA NAPA Auto Center on Ft Myers Beach! The management, staff and technicians are second to none as is there superior service and knowledge of all types of automobiles. You are always greeted with a friendly smile upon your visit, the problem with your vehicle is trouble shot and an exact explanation of what has to be done, how long it is going to take and how much it is going to cost. You will find that Frank and his team go well above the norm in customer satisfaction in repairing or servicing your vehicle! Thank you team AFA NAPA!

Bo
Review №37

Had a mechanical problem while on vacation, which is always of concern, as you don’t know who you can trust. I was towed, by AAA, to AFA and was told I would be in good hands - he was right. Honest, quick, and highly communicative - everything you hope for in a good auto service.

Te
Review №38

We have been having our vehicles serviced at the AFA Napa Auto Center for the last 10 years. We have been extremely pleased with the service we have received and the honesty that is always the policy of owner, Frank. In the past week, we were heading out on a 3 day trip on Friday afternoon at 4:00 p.m. Frank took care of us immediately and replaced the battery quickly so that we could be on our way. They are the best auto service center we have found in the Ft. Meyers area. Other owners at our condo community have told us the same.Dee Baltes

Ca
Review №39

Visited fort Myers to hang with friends on vacation. Drove 18 hours, and my car started acting up. Came here and was greeted with great hospitality. Frank was terrific and extremely nice. Fixed my car within the day. Excellent service, by real professionals. I consider Frank a good friend now and trust him with my cars life. A+!!

Mi
Review №40

Great service. They worked hard to get it done on time so that I could back on the road.

Ro
Review №41

We have been taking our trucks to Frank since Nov of 17. He has always been honest about what was wrong & fixed our trucks in a timely manner. We would recommend him to anyone.

Kr
Review №42

Everyone was very helpful and knowledgeable. We were helped by Mr. Frank. They fixed our vehicle quickly, and they did quality work. I would recommend this business to everyone.

sa
Review №43

Frank and his team are amazing. They were kind friendly and professional. I would recommend them to everyone.

Wi
Review №44

My vehicle experienced a water pump and serpentine belt failure. They were able to tow it in and complete the repairs including a cooling system flush out in one day. Although the price may have been a bit more than I anticipated, the work did come with a great warranty so Im very pleased.

Sa
Review №45

We are very thankful for their quick service and communication. We had come down and our truck wouldn’t start. We called to see about a tow and servicing our vehicle. Within a matter of minutes they had come to get the truck. The next day had it fixed and ready for us. We couldn’t be more pleased with the service and professionalism.- Jake and Sarah Varecka

FA
Review №46

If you want to be completely robbed blind, when you are in an emergency repair situation, this is the place for you! Absolutely felt violated by the work that was done to repair a radiator $1,200! Absurd! Ridiculous! We were completely robbed blind and disregarded any discounts our hotel stated would be available as they refer business there. It’s a shame that in such a great community you still have businesses willing to swindle those in a time of difficulty! Go anywhere else.

Ti
Review №47

I worked directly with Frank, the owner. Frank serviced my BMW and did everything he said they would do. They have a friendly, professional business and performed their services timely. There are never any surprises on my invoice. I have been a repeat customer for over 5 years and I highly recommend them.

Ga
Review №48

I purchased 4 new tires from Frank ar AFA. The tires were mounted, old tires disposed of, and car aligned. All a great value and right in my neighborhood!!!

Bi
Review №49

Frank was very helpful and went way overboard to contact me after every repair. ( A/C and engine issues) with a follow up e mail and offered to have me bring the car back in before we headed back to Michigan after 5 weeks in Ft Meyers. Very fair with pricing. Would recommend him and his staff.

M
Review №50

AFA always does a great job on our Volvo. He keeps us informed on what needs to be done and even sends us an email when service is due. Great auto center.

Ji
Review №51

Excellent customer service from Katie, they actually knew how to tow a smart car properly, and knew what was wrong with my car without charging me a whole bunch of extra fees for stuff I didn’t need..Repaired it in a short amount of time and have the ability to do future repairs and whatever breaks next..

Ji
Review №52

Frank has always been very courteous and helpful during any of my service requirements in our vehicle. Always works me in as needed and does a quality job. Being out of state and only there a few times a year, it is great to have someone you can trust and know they will take care of you and your vehicle.

Ri
Review №53

Excellent, honest service. On Friday after work, we pulled our camper from Tampa to Ft. Myers Beach for the weekend. About 50 miles from the RV Resort, I experienced a mechanical problem with the truck. We limped into the RV Resort not knowing how wed get home on Monday. I made some calls early Saturday morning. The first place said, I cant look at that until Tuesday but referred me to Frank at AFA Napa Auto Repair. He was only open until noon on Saturday so I headed over. He diagnosed the truck and stayed an hour past his closing time to make sure we were taken care of. He called me a couple times during the repair to keep me posted. I felt like he went out of his way to get us back on the road. It seems like there are less and less businesses that truly put the customer first; most places would have put the closed sign on the door and told me to come back Monday. Frank is a straight shooter and I can highly recommend his shop.

De
Review №54

Honost & professional & fair price! Awesome service.

Ch
Review №55

Thanks Frank for all your professional help over the years. You and the crew have kept us safely on the road with 220,000 miles. We will always recommend you guys. You are appreciated.

Mi
Review №56

Well let me tell you my story. We were on vacation in our 2011 Honda CRV brake caliper froze up. I trust it all the reviews previously. Frank was very professional did a great job. However his prices were the same as my local Honda dealer in. IA. which means not cheap.

ja
Review №57

Frank was helpful & knowledgeable. Took the time to talk to me so he understood what I really needed. Delivered on time. Fairly priced & contacted me to check on the work & if my trip went well. I would reccomend to everyone!

Do
Review №58

Had our RV towed in when it wouldnt start. We live 3 hours away, so took a chance on this local business. Very happy with the result. Friendly, professional service. Diagnosed the problem right away, and got repairs done the next day. Frank kept us informed throughout the process and did an excellent job on all the work. Would highly recommend them to anyone needing repairs.

Mi
Review №59

We had a pleasant experience with from a very unpleasant situation with our car. He’s honest and knowledgeable. You don’t alway find those two traits together. I more than highly recommend AFA Napa Auto Center.

Do
Review №60

1 time repair at this location and I was very satisfied with Friendliness and service. My car was repaired in fair time. I would definitely recommend this business for quality repair.

Ra
Review №61

Excellent work by Frank, very diligent and detailedHighly recommend

Ge
Review №62

Frank and crew are amazing.

Je
Review №63

Great work on my corvette when I was in a pinch done in a very timely manner and very professional.

St
Review №64

I wouldn’t take my horse and buggy to this place.

Al
Review №65

Great service, car developed a problem while we were on Sanibel for a week my birthday and vacation. They came towed the car to the shop and fixed the problem the same day. Even took off the towing charge as a birthday present for me!

Ga
Review №66

Fast service, fair pricing, professional work

Da
Review №67

Frank and Company always do an excellent job. Thank you for all you do!

Ro
Review №68

I am more than happy with every thing there thanks ronnie

He
Review №69

Great job !! Fixed the problem quickly ! Great follow up ! Very attentive would definitely recommend ! Service incredible

Lo
Review №70

Frank was professional and a nice person to do business with.

Ty
Review №71

Always open to help in a very quick and timely manner. Would always return.

Te
Review №72

Great service. Really helped us out when our minivan overheated on vacation. Would recommend Frank and his team to anyone in need of car care.

Fo
Review №73

Frank always knows exactly what the problem is and always does the job right the first time!

Br
Review №74

I took my Honda Element to Frank at Afa NAPA for brake job and it was completed on the day scheduled under my budget. Great reliable auto service.

Sa
Review №75

Very professional. Quick service.

Pe
Review №76

Very good to customers and efficientl on repIrs

Information
1 Photos
76 Comments
4.9 Rating
  • Address:19003 San Carlos Blvd, Fort Myers Beach, FL 33931, United States
  • Site:https://afanapaautocare.com/
  • Phone:+1 239-463-5511
Categories
  • Auto repair shop
  • Auto air conditioning service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–12PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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