The staff were a you would expect courteous, professional and efficient. I was helped within 10 minutes of my appointment time. I had several test done due to my medical condition and each one of the techs doing the testing were knowledgeable about the process. I felt like I was in good hands. They explained each step along the way. I will be going back.
C.R. Lait Optical & L.W. Vision provides consistent quality service. The doctors there are thorough in their examination of me and my four children eyes and provides clear comprehensive results to my family. The receptionists and other office staff are warm, welcoming, attentive, and handle me and my familys confidential paperwork and file with sensitivity to our privacy. My family and I are truly grateful for their awesome service. Thank you from the Cummings Family
My visit went well.I’m sorry I don’t know everyone’s name, I use a Walker and the receptionist met me at the door to help me in, she also brought my paper work to the sitting area for me to sign.She was very pleasant.The assistant was also very nice. This was the first time I met with Dr.Lund, she was very pleasant and explained everything to me.
C.R Lait Optical has the most helpful staff. The office is clean and organized, the staff is friendly. I love the doctors there, they will take time to answer questions and address concerns. I would highly recommend them to anyone.
Always an excellent visit! You are informed of any new services. Records are reviewed all questions are answered and you are never rushed. I dont know the other doctors but I am sure they are great also. Dr. Shannon is my favorite for all time!
Ive been a patient of C.R. Lait Optical for many years now. I am always treated exceptionally well by every member of the staff. From talking to the staff on the phone, scheduling appointments, asking questions, the entire appointment process including assistance selecting eyeglass frames, as well as specific assistance/accommodation for my disabilities and my hearing impairment as well. During my last visit I was treated exceptionally well just as I always have been. I recommend Dr. S. Clark and C.R. Lait Optical to all of my friends and family. I appreciate the respect, exceptional service, and the special care they provide for people with special needs.
As always, the staff was friendly and efficient. My visit was an emergency and they were able to see me immediately. I’ve been going there for years and would never go anywhere else.
Great response to my situation! Moved from another state and had issue from surgery in other state. Was scheduled within 2 days. Staff was very helpful and Dr Waddell was great and referred me to a specialist. Would recommend!!!
The kind service I received made me feel completely at ease with the Doctor and informed on what my issues are and the steps needed for my care .
It has always been an enjoyment for me to go get my eyes checked. The staff is very courteous and helpful. When I am finished with my eye exam I go to the vision center and pick out a new pair of glasses. They are also very helpful and courteous. I will always go to C.R. Lait and L. W. Vision Center.
Excellent service........The entire staff has Game!!! They treated our consumers very well. True advocates for persons with disabilities!!Whogotgame.org
Always the best! Doctors, staff and opticians. Everyone is so professional and knowledgeable. I’ve been a patient of this practice for nearly 20 years and I wouldn’t think of going anywhere else for my eye care!
I had the most amazing experience in a medical environment. Everyone was so friendly and helpful. No long waiting periods.
Shannon is an excellent optometrist. She is thorough, thoughtful, professional. We have been going there for our eye care for over 20 years. They have the best eye equipment and thank heavens they do. Through this equipment, Shannon was able to tell my husband about his eye condition. I would recommend going to C.R. Lait over any other optical establishment .
I had an excellent experience from the eye exam to the choosing of my frames. The staff members are kind and respectful and took the time to answer my inquiries. I would definitely recommend their services.
I visited today to discuss an eye problem I had been experiencing . I met Dr. Leitenbauer for the first time. She was thorough and precise with her diagnosis of my problem, She put me at ease as to the condition. I had previously had Dr. Waddell who has semi retired. I was very impressed with the staff and Dr. Leitenbauer asst, Carolyn.. polite and excelled at her job.I would continue to recommend CR lait,
Everyone, as usual, was polite, friendly, helpful. Dr. Lund and all techs were very cognizant of and attentive to my eye injury. The best!
Their front office team is very friendly and accommodating. They always seem to be able to get appointments made in a reasonable time frame. Ive been a patient for a number of years and always receive a very thorough exam. Ive always been very pleased with the total services they provide (glasses & contacts) I definitely would recommend them.
I had a great experienced! From booking my appointment all the way through, everyone was compassionate and professional. My exam was thorough and everything was explained nicely. I highly recommend this office.
I’m always happy with my experience with my eye doctor and staff al that come in contact with is very pleasant thanks
Dr. Waddell is fantastic! I’ve been seeing her, basically my entire life. I recently moved to Georgia, and I still drive all the way back to Florida just to see her. To be honest, all the employees there are great! I highly recommend them!
Everyone that I dealt with was more personable than Ive encountered in a long time. Service was good also. Kudos to this company. Keep up the good work
Excellent visit. Love the new technology that allows me to see just what’s going on with my eyes. Highly recommend the MacuHealth vitamins. My eyes showed some improvement and we are staving off macular degeneration. Thank you Doctor L and all the staff.
Always excellent service, skilled and caring practitioners, and opticians that are there to help and not just upsell.
Very good appointment. All went great! Helpful to the nth. Thanks
Got an appointment within two weeks of my call.My appointment was at 3:30 I was out by 4:30 very thorough visit, nice staff, pleasant atmosphere. Thank you so much for getting me in so soon
Staff was very friendly. My visit was very enjoyable. Would definitely recommend.
I have been going to Dr Kelly Waddell at C. R. Lait Optical since 2009. The Best Dr. and the Best Service. They care.
Loved how my 3 and 5 year olds were treated. First time at the eye doc and nothing was scary or intimidating. Most importantly the staff was friendly and professional. I recommend for all toddlers. Five star and two thumbs up service! Thank you for doing what yall do and how yall do it!!!
First I would like to say thank youll for the friendly service from beginning to the end.
Ive been going to C.R. Last for over fifteen years. The doctors and all the staff have always been kind and knowledgeable. I recommend them to everyone.
I was able to get an appointment right away and didn’t wait too long. This is the first time I felt I got the right prescription. The woman who helped me pick out my frame was very nice and made sure that the frames will fit when they come in to make it a speedy process.
My husband and I have been going to CR Lait for years. We love this place. A couple years ago we did try another eye doctor and what a big mistake that was. We will never do that again. Dr. Waddell is always so sweet and answers all your questions so you can understand. The whole staff is always so kind and professional. We highly recommend CR Lait. You wont be disappointed.
Doctor Kelly Waddell, takes the time to explains the exam and listens to any questions you may have.Christine went over and above to help me pick out my glasses and was very patient with me. I highly recommend this office.
The entire staff is always pleasant and helpful. I appreciate the time they take to explain what they are doing and answer whatever questions I may have. I also like the fact that I always see familiar faces working during my 5+ years of visiting their office.
Dr and staff were very nice, professional, and helpful. Experience was great. We will be returning as needed. Nice facility. Much thanks to all.
I had a vision issue come up unexpectedly and called first thing in the morning. They were able to get me in immediately. After very thorough testing I was reassured that my vision issue was the most common of the four possible outcomes and the least serious. I would not hesitate to recommend C.R.Lait to friends and family. Great service and very professional!
Dr Shannon Clark O.D., P.A. and her staff are extremely efficient and very easy to work with. I’ve been coming to her office for many years and have never had a bad experience. I see everything clearly!
I have been using this provider since we moved to FL 12 years ago. They are caring, and they make sure that things are right. The would certainly recommend them.
Very impressed when I walked in updated office tech that took care of me was very informative and answered all my questions doctor that did my exam likewise and Ms Christine helped me stay within my budget for my new glasses covid guidelines was great I see yall next year
I had the best expierence there, the doctor and staff was amazing, definitely going back!
Dr. Waddell and her staff are very professional and care about you as a patient. They also have a large selection of eyewear. I would highly recommend Dr. Waddell.
Very professional office. The Dr. was very thorough, and took her time with the exam. It was my first visit, and I’ll definitely be back next year!
Amazing customer service, friendly, professional. I cant wait for my new eye wear!
Dr. Waddell, Jason Wright and Kris have taken great care of our eyes for 10+ years. Always willing to go the extra mile. We are going to miss them when we move to TN.
Just went here today for a fitting with contacts. I forgot her name but one of the employees were very helpful and patient with me. It took me an hour (possibly more than that if Im being honest) to insert and take out my contacts for the first time. Her encouragement, patience, and suggestions through every step made the process easier for me to handle. We even made some jokes along the way which made it less stressful as well! They also provided me plenty of tools to help me get the hang of it at home for practice. I recommend anyone thats interested in trying contacts to give this place a try 😊
Everyone was very professional and courteous. Very clean and calm atmosphere. Very thorough with eye exam. Great service all the way around!
Dr. Leitenbaur has been my eye doc for over 20 years. That alone speaks louder than anything! She truly cares about each individual.
I had a great experience the employees were patien,friendly and well informed. I really appreciate Dr Waddell she explained everything.
I was extremely satisfied after my recent Optical appointment @ L W Vision Care. The staff was very pleasant, courteous, helpful and attentive to my needs. Its been several years since my last optical exam so I was very impressed with all the latest equipment in use today. Serious WOW factor! After hearing I needed cataract surgery, I was smoothly led through the process of lining up a surgeon. No hassles. Cant say enough about Dr Waddell and her staff. Very professional and well done. Thank you.
Great experience. Everything went smoothly and doctors and staff were very nice and helpful.
The staff at this office are awesome! I have not seen an eye doctor for over 20 years and they were very helpful and knowledgeable on what to do! My bf also attends this office and loves them as well!
Dr Shannon has been my optician for several years. She and the staff are very professional. In addition to a regular eye exam, glaucoma and cataract check they have even solved a couple of eye issues for me. Right now during the Covid pandemic all staff wear masks and patients are asked to do the same. I feel comfortable and safe there.
Highly recommend. Staff and physicians are friendly, efficient, knowledgeable and caring. They are committed to a safe environment in this unprecedented times. Extremely happy with my experience here.
I was greeted and taken care of nicely and quickly. The staff were nice and they answered all my questions and concerns. I have come to this place since I was a child and I love the promos they have on contact lenses and glasses which makes my eye needs affordable. Thank you for the excellent service!
Super friendly staff. Very calm and taking precautions during this global pandemic we are in. Greatly recommend!
Yes i am a long time customer I have been going there for a long time i like the trement that treat you like a real person service is great i would recommend any one to check out their service off the chain 👍 so if u looking for a good eye doctor please check this place out, u will love 💘 it later
Great caring doctor and staff. Very thorough exam. Optical department is also very knowledgeable and they make sure the patient is happy with the frames and fit before walking out the door. I would highly recommend this office if you need an eye exam. They have also helped both me and my husband for emergency type visits and got us in right away.
Appreciate the attention to professional and yet, personal care that the doctors, support staff and front office provide. I really feel like my eyes are in good hands💖
This office was amazing!!! The staff and doctor ! I saw Dr. Waddell and she was an absolute angel ! She made me feel so comfortable and she was very knowledgeable and answered all my questions, I never felt rushed at anytime . She then referred me to a retna specialist that was just as amazing . Im so glad I found this office !
Amazing experience at C.R Optical! They were very patient with my 3 year old and the Dr. herself is excellent! I would recommend highly to anyone with children for sure!
Dr waddell and her staff were so caring, you were comfortable right away. Answered my questions directly, explained everything. I am very pleased with everything, on this my first visit. They followed the guidelines for Covid-19, and that made me feel safe.
Very professional, I love my scleral lenses. If anyone is hesitant about trying these lenses, I can tell you that the difference is day and night. I can see like I was a kid again.i did not expect such a difference. I would have taken the sample lenses on the spot. 100% better, I was sold. Dr Waddell is very professional and well informed on these lenses, you will not be disappointed, if she recommends these lenses try them, my bet is you will be sold too.Thank you
Very clean and sanitized. This is very important to all of us. The staff is organized and kind. Great eye exam.
Very Friendly, Clean and Professional...I would absolutely recommend anyone to go there! I will not go anywhere else, I absolutely love it!
Everyone in the office were super nice and helpful! They answered all my questions with detailed information and I felt very comfortable with all of them
Having lived in a number of states and having several eye doctors, my husband and I consider Dr. Kelly Waddell as the best we have experienced! She is thorough, has state of the art equipment and provides excellent care. Her office staff and medical assistants are knowledgeable and caring. We would highly recommend Dr. Kelly Waddell.
Staff was friendly, knowledgeable and professional. Optometrist answered in detail every question asked and didnt push me to purchase their merchandise. Would definitely revisit in the future.
Very professional, state of the art, caring, personable staff. Quite knowledgable. I was so impressed with my new Eye Drs. Would recommend them highly! Kerry
Every time I visit C.R. Lait office Dr Waddell and staff are always a pleasure to talk and see doing my appointment time, everyone keep up the good work
I have been seeing Dr. Clark for several years and highly recommend her as well as her entire practice. Her staff is professional and Dr. Clark is well trained, professional and very down to earth. You can’t go wrong!
The only optometrist Ill go to. I love this place. Everyone there is always very helpful and friendly. Youre never rushed during your appointment so youll always get the best prescription possible. If you have any questions, they will always answer you right away and in detail. Theyll even take the time to help you pick out frames if youd like! Ive gone for years and cant recommend them enough.
The staff is great so is the services they are friendly and professional. And I love it that they listen to you.I would like to say “welcome aboard Carolyn” you really belong, you are naturally friendly thank you for taking care of me” Dr. Shannon “ you rock”.
I always have a great experience at this office. The staff is very friendly and knowledgeable. Never had to wait for more than 5 min past the appointment time. The doctor always explains in details the results of the tests and never offers unnecessary treatment.
It’s been some time since we visited this Dr office, but they were just as professional and friendly as before! I did notice the extra extra cleaning..... it made us feel safer especially due to the COVID-19.
I had a wonderful visit today. The staff was friendly and attentive. My exam was thorough and both the assistant and Dr. Waddell took the time to clearly explain what tests were being performed and why as well as making sure I understood everything. I would highly recommend this office.
Everyone in the office from the check-in to helping pick out glasses were Extremely kind and patient with me. And when I had an issue with my glasses they took care of everything fast and with no problems.
I have been a patient here for 5years roughly, the care is great, the facility is super clean, they keep up with the latest technology and the staff is friendly.
Dr Clark is very knowledgeable, experienced and takes her time explaining what my eyes have been up to every year. Her office staff is friendly and I never have to wait. Very glad she was Recomended to me years ago!
The facilities are professional and very nice.I noticed how clean eveything was, and that was comforting during this difficult time . The staff are friendly and knowledgeable.
Exceptional care and service as always, in the 15+ years I’ve been coming here. I highly recommend CR Lait/LW Vision Care.
Very courteous and professional, maintain high safety standards and patient and staff distancing as primary to best care practices.Great communication before, during and after appointment.
Very professional high tech place.
My wife and I have been coming to them for years. They are very thorough and professional. They carry top quality products and service.
Staff was super nice, helpful. The doc was very informative and actually explained what was wrong with my eyes and what was the solution. Ended up with 🔥 glasses, they were so patient with me. Never wore glasses full time, so it was very thoughtful of them. Im coming back here no matter what for anything I may need. I feel guilty not remembering names! But Im bringing my little sister here hands down.
Very nice staff; friendly and courteous. Very professional and adhering to cleanliness and sanitary guidelines.
Over the years, C.R. Lait Optical et al, has provided me with excellent care and service.
Everyone is always so kind and helpful. The place is kept so clean.
Thankful for everyone!! Office staff so friendly, opticians are kind and helpful. Dr. Clark/Leitenbauer is thorough, caring and explains things in an understanding way. She is up to date with technology and methods for treating different eye conditions. I am beyond grateful to her!!
This was my first time visiting this office and I was very happy overall with the experience. The Doctor wad very professional and friendly as well as the staff.The office itself is very clean and nicely designed with a large waiting area and an open concept. Would definitely recommend this practice.
You’ll not find a better place for vision care. Such a great team, seldom a wait, and Dr. Leitenbauer takes such great care in explaining any and all eye issues to the patient.Thanks all!
I’m so happy with the thought of being able to see again. I have known Shannon for 25 years and would not even think of going anywhere else.
Wonderful staff and GREAT medical care!!!
Friendly and efficient staff. Kelly is the best 👌
Dr. Clark is very knowledgeable, caring and explains everything very well during the exam. Very friendly and welcoming Office Staff👍.
What a great office and staff! Definitely would recommend for all your eye needs!
Dr. Shannon Clark-Leitenbauer Is excellent. Shes been taking care of our eyes for almost 2 decades and I highly recommend her. She is skilled and has a delightful professionalism and. care for her patients. Her staff is. great also.
I am new to the area and this was my 1st visit – clean organized office, friendly & knowledgeable staff & I was provided an excellent and through exam by Dr. Waddell. Highly recommend
I always love the service my daughter and I receive when we come. Your staff, especially Ashley, is AWESOME! She treats us with so much kindness. My daughters love her.
Had an emergency situation, they took me right in and handled my problem. No waiting in line hell come back the next day just good old-fashioned good service. Dont find that type of treatment much these days.