Love this place. Movies are buy two get one free. Tons of old comics at around a buck. Great classics and new games
Love this store... great selection, great customer service and fair pricing
We came here roughly a month ago and bought Minecraft for my little brothers, price was roughly $25, only to find out my brothers had bought it the day before. When we bought the game, the cashier told us we had 24 hours to return it to get our money back, so we go back and return it only to be told by another cashier that we could only get store credit back. Ok, whatever, no big deal. Fast forward to today, we go in to spend the $20 store credit we had. The cashier said hed need to see id to get the credit, but the original cashier from the last visit had failed to tell us he needed id. He also failed to tell us to save the receipt or even just the store credit code, so game xchange effectively just took $25 from us. We wont be returning, and we hope that future employees will be trained properly and let customers know their exact return/store credit policy. We wouldnt he upset if we had been told anything, but we got no information at all about the credit.
Just about always some one new working there ! We dont go alot but still get great service !
Love this store has a great selection of Skylanders and other media. friendly funny and smart staff. Great prices I recommend you go here some time
Always friendly like family and a lot of times knowledgeable on future releases even though games sale are used
Have a large variety of merchandise. Ranging from video games to collectables. The staff is great and very helpful. Would have gave 5 stars but some items are way overpriced.
Associates were very helpful, and nice, and were able to show me exactly what I needed!
Nice rework. Good staff
Good selection of games. Knowledgeable staff.
Not many choices on PS4 games anymore but they have decent prices. Only place Ill go
Very helpful and informative. Also if u save the receipt and box u can exchange or return items.
Found what I was looking for in just a few minutes and the workers were very happy to help if you need them to.
Horrible customer service the past three times weve been there its always been some red-haired person different people but almost identical hair today it was some dude named Tanner they always just act annoyed the only two good employees were these two ladies that you fired about eight months ago go to GameStop nowthose two people were the only people keeping your business afloat and now its going to sink and Im going to laugh when it does
Game xchange is awesome. They have a little bit for everyones game needs or something for your collection. They even have board games candy vynl records and comic books! Always good prices too new and used.
This place is good but I wasnt able to spend enough time there on my trip to decide how much I like it
Bald dude and short chick with curly dark hair are extremely dismissive and rude, speaking terribly of other coworkers in front of customers. They weird me out.Also, Halo: The Masterchief Collection is $6 higher, used, than it is at Walmart brand new. Check prices before going.
As always a good place to shop
Game trade credit is very poor its really sad to call this a (Game X Change) their customer service is so poor its unreal. The people working their dont even know what their doing lol. They do not know anything about games and apparently the prices as well lmao all they care about is profit. Parents please dont take your kids here they dont care about your service only your money.
Awesome staff. I like that they added DnD and Warhammer miniatures.
Can not resurface worth anything!! Prices are outrageous!! Way too High!! Dont waste your time here!! Would rather go too gamestop for games!! And thats sad!!
I luv this place. Even found a Holy Grail gamecube item.
All in all a pretty awesome store. Great variety and manageable prices, and the young ladies behind the counter were more than helpful and had great attitudes. Nice work 👍
I recently discovered this place and I am so glad I did. They buy games and movies at a reasonable price and have a a lot of hidden gems among the shelves. The staff is friendly and knowledgeable and the atmosphere is very welcoming. I definitely recommend checking out the Ft. Smith Game X Change if you like games and movies.
Very helpful.
Always have a great experience when I visit, and the staff is very friendly as well! Since its on my way home, I always make an effort to stop by and look around.
Very rude both the one in charge and the girl.Act like you a subservient not a custumer. Id never go there again. Prices you should buy new. Dont waste your time!!!!!!
Iv bought about 5 game used games and they were perfect except i got a wii disc and i thought it wasnt going to work but it did so 5 stars
Good Atmosphere. Interesting stock to look at, very nice pricing as well. Staff are friendly, and give good information about things.
The staff is amazing, and every game Ive gotten from there works like new.
Ive always loved this place, puts gamestop to shame. On every level.
Good service very helpful
Great and knowledgable staff. Had what I needed
This is my favorite place to shop for games. Ive never had a bad quality used game from them. They always work great and they take the time to clean your purchase for you before every disc sale. Plus they have the older games too. The staff is very knowledgeable and friendly. I 100% recommend to anyone whos looking for low price for amazing quality.
Cool place to fulfill your retro needs.
I love gamexchange. Been going since 2015. This is where 90% of my game collection comes from. I love how theyre selling and buying vinyl. Thats pretty cool. Love this store!
Yesterday the girl was very rude to my husband when she told him to wear the mask and told him not to return to our store 😲. This type of people without tact to the public affects the store more than the customer. One less customer.
Great stuff, and great staff.
I tell just about everyone I know how many hours I could spend in this place. They got the old classics and new moderns, and even take games, movies, and whatever else for cash. For more than GameStop as well. Only thing I was a bit upset about is that they didnt have a PSVita that I was looking for, but I dont blame this on them. Its truly a great store for all gamers alike.Except maybe PC gamers...
Very nice, professional sales lady helped me SELL them my unwanted DVDs.
Has a great selection and some classic retro items. Be advised they are requiring a mask at this time.
What can I say? Great deals great selection for all gaming platforms super friendly staff. Its 90s nostalgia nerd heaven and they have a lot of new stuff for the modern geek as well.
Helpful and friendly staff good selection
Great staffing and selection 🥰 every day off my boyfriend and I have, we always visit !
Best gaming store to go to, service is incredible, there is no flaws at all, I want to give a shout out to Matt, thank you for making sure that the store is always full of great customer treatment and God bless
Im a regular at game x change. I love it there. They got great deals for both games and movies. Workers are awesome and love to have great conversation with you, they help you with whatever you need. Only downside is if you bring movie, games, etc. You wont get a good deal. I brought about 50 movies and only got 25 in store credit. Other than that, I recommend checking this place out!
My teen/almost teen boys love coming in. Always have the game or movie they want. Reasonable prices as well.
Nice and helpful staff alot of times they are very busy but the employees remain nice and can always answer mine or my daughters questions about items and games
I have met some of the staff at this place of business and i must say i really enjoy coming in seeing John, Kevin or Nick.. They are exceptional hard working young men that are dedicated to the means of providing the best quality service to the customer.... I wish I could say that about the other workers that are there as well but I will not bad mouth them... You know who you are... I just want to encourage you to get back to the basis of providing excellent customer service to those who enter in to your place of business... A few sour apples in a batch can ruin all the other apples
This is the best game store in the area. They take great pride in selling working games and consoles. I have bought systems from the 70s here that worked like new. They are also very honest about when their store isnt the best deal on something.
A great selection and reasonable prices! I especially love that they have expanded their products recently.
Great store, enjoy what they offer. One star is given because despite the services offered the service and atmosphere itself was not enjoyed and I feel that plays a vital role in this review. I Asked if they had a specific item and the kid fumbled through the drawer and quickly told me no. I perceived dishonesty and went and checked myself on the shelf and sure enough there was my item of interest. Then received an attitude when I brought it to the desk and questioned them about it. After paying I thanked them and wished them to a great weekend and received nothing back, not even a you too. So 1 star for service.Good luck guys, thanks for reading.
Would give less stars if possible. Bought a ps4 pro, didnt last a week before it arced out and burned up, taking my tv with it. Drove 50 miles it back to them to and as soon as I arrived the woman inside walked to the door and locked it, refusing to let me in to exchange the console. She told me to Take it up with the manager tomorrow. Called the manager the next day and he said he would exchange it that day. Drove 50 miles back up there, didnt have a console to exchange. Was told I had to wait 5 days for another one to come in. After 5 days I called them and they still didnt have the console. Finally got another one in that day. I asked for some extra store credit for the time and fuel i was out for driving 300 miles total for one system and was refused. 9 out of 10 WOULD NOT RECOMMEND!
Clean, lots of options, helpful staff
It had PlayStation 4s during covid-19 which was suppriseing.
The employee acted like we were a inconvenience as soon as we walked in. My son found a game so we bought it. But probably will not be back. To many other places to shop.
Great little store!! Staff was awesome.
Always a great experience coming in spending money on things I really dont need. TOTALLY my go to place for movies.
Very knowledgeable staff and very welcoming store.. Always have what I am looking for..
Couldnt find what I was looking for but the staff were really helpful and nice
The staff are very helpful. The store is really clean. The prices are clearly marked.
Only place Ill go for used games or selling games back. Theyll give you fair prices on cash and even better store credit. Good customer service and knowledgeable employees. Puts GameStop to shame.
Been there many times with different people working. Theyve made me stand at the counter and wait, even when they had nothing else going on. Decent selection, though.
Tons of ps3 games left.
Very helpful workers with huge selections of games, accessories, movies, consoles, tv series, card games, novelty candy and more they accept used items I dont go anywhere else for my gaming needs
Always love going here!!
Always get a great price when we go to sell our games and the movies are not expensive at all!
This place has progressively become more and more shady. Today I went in (after a long break from collecting) and spotted a game I wanted to purchase. When I asked to see it the employee picked up the game and noted the price tag looked worn. He took it up to the register, scanned it and printed a new price tag $10 more expensive than the original price. This is just terrible business. I’m officially done with this game exchange. Most of their prices are double that of those online anyway.
Amazing with almost everything a nerd or geek or music lover or movie watcher or even a board game enthusiast would ever need in a store
Employees are nice and very helpful! I had no idea they had layaway available all year round. Its been a while since Ive stopped by and theyve add a lot. They now sell candy, snacks, drinks, tshirts, plushies, and are working on hosting table top games!
I love this store. The staff know their stuff when it comes to the game consoles, and some of them have even recommended anime and feature films to my wife and I.I just recently had a very VERY mix up with a boxed DVD set, but the manager took care of it with the respect that I have always gotten. I go here more than actual pawn shops due to the staff always going above and beyond my expectations. Highly recommended!
I love this place. The employees are extremely nice and helpful. The prices are reasonable and they have a huge selection of classic and newer games.
Lots of cool and old games, lots of board games! Very knowledgeable staff!
Helped me find everything and was very knowledgeable about every product I asked about even though only 30 percent of it actually works right
Good selection
Really decent prices today the young lady working was fantastic saw as she was helping he had said he already owned a ps3 but wanted to get a ps1 so he could play those old games but he didnt have a lot of money rather than take his money for something he didnt need because ps3 is backwards compatible she ways honest....I know that doesnt sound like a big deal but to me it was and I went from spending nothing to picking up a few extra games because of this I honestly dont remember her name but she did fantastic soo whoever you are thanks for being a great employee
Very helpful, good deals, can order things youre looking for!
Great place to get good games for cheap. They have a wide selection, ranging from PS4 and XBOX ONE, to Atari 2600 and NES! Along with consoles, gaming accessories, and movies, this is a place to go for great products!
The staff is friendly and incredibly helpful and knowledgeable on current and retro games and systems. The store is clean, well organized and well stocked. Will definitely visit again.
Cares about their customers and always has something new and interesting games to forage through!
Great for t place to get older games.
Always a cool place to grab movies and games. Now theyre going to be selling records. Awesome.
Very rude. Wife went in to exchange a connector wire for 360 and employees and manager lectured her on not knowing the difference with wires and complained about have to do the exchange/refund for her. Do not recommend them!
Go get a game the games are so good.
This people scammed me I thought there was gonna be a whole new tomadachi life no there was people already on the that was used
Gr8 place & very knowledgeable & AWESOME ppl
A great place to go for gamers and collectors. Enjoy a calm atmosphere with a wide variety of games, both new and old, at affordable prices.
Employees were very kind and knowledgable in helping me with my Pokemon collection and choosing how-to best sell them.
Good place
Awesome service
This is a great place to find used games at a great price and a nice friendly staff. I will definitely go back again.
Very friendly staff and great prices on trade ins! Would recommend to anyone!
Wayyyy better then Gamestop
Bought tom Clancys rainbow six for the Nintendo 64 and it was only like 5 dollars so that was cool
They are shysters. If they think you dont know much about gaming, they will screw you out of money and sell you bad items knowing you cant get your money back for it. Or they will not exchange it, saying you damaged it because they wouldnt sell it like that because it is against their policy. They are rude. Also always either smell like alcohol or weed.
Love love love this place! They have some good changes coming their way!
I was kicked out of the store although I was already inside due to the 10 person rule which I completely understand, but when I went to go tell my fiance that he had to wait outside until somebody else left I was kicked out of the store too even though I told him that I was already inside whoever I spoke to the lady with the short hair was rude and told me that I needed to get out even though I was already inside I will never come back
Love that they have older games. And never had a issue when I buy one and play it. Some prices are a little high for me. And a few times the employees were just out right rude. Not only to me but I witnessed this with other customers.
The gentleman that works there is friendly and very knowledgeable about games. He has helped me many times find age appropriate games for my 6 yr old.
Havent their in a while, last time I was their was around 2013 when my Black Ops 2 disc wasnt playing because of some scratches I had a warranty so that covered it while it was being cleaned the guy at the checkout was cool we just talk about the game, it was a quit in and out experience!