Great experience. Picked an item online and had them deliver to my parents at their beach resort for their anniversary. Worked out great. Parents loved it!
My first experience with an edible arrangement…Presentation was amazing, the fruit was fresh and beautiful and finally it all tasted great. i would definitely buy again! great job
They don’t know how to answer their phones we were trying to order. So I had to drive down there and order it and it was close to closing time because I tried calling for an hour and no answer. When I got there no one was in the front part but then a lady came and greeted me. She was sweet and I told her what I want and she forgot to ring me up for cookies but she said she’s just ready to be done so she will just give them to me. I was totally going to pay for them but she said that. When she brought me out my cheesecake, brownie and cupcakes she didn’t bring me the cookies and she shorted me a cup cake. I called after I left and noticed they shorted me and left a voicemail and no ones called me. I was totally fine not getting the cookies because I didn’t pay for them but I really wanted them. For the price of everything and the experience I had I don’t see myself going back to this shop.
Havent had good luck with them. Last time they brought an edible arrangement that hadnt been refrigerated. Somebody in a regular car dropped it off and it was all soaking wet and hot. They replaced it a day later, but it was for an occasion. This time I ordered an arrangement and some chocolate covered strawberries. The strawberries came and again, they were not cold at all. But they big thing here is that they didnt bring the arrangement. The delivery person said sorry, I dont have it in my truck, Ill call my boss and well bring it out today. Well, it never showed up. Theyre already overpriced, but they cant even deliver what you ordered on time and in good condition.
Terrible experience. Ordered an arrangement online. They couldn’t deliver. Here we are almost 2 weeks later. I’ve called multiple times almost every day to try to contact them. Today was the first day I could actually leave a message, but still no answer. I just want to cancel my order at this point, but can’t get in touch with anyone to do so. Won’t be ordering from here ever again.
What a wonderful birthday surprise! I received flowers and this Edible Arrangement from 2 different people and I really enjoyed this so much more!! The fruit was delicious and very fresh. The dipped strawberries made it feel like a little bite of birthday cake. Now that I have had an Edible Arrangement, I will order them for others. I always wondered if they are good and the are excellent!!
Sent my sister a birthday bouquet. She loved it! Fruit so tasty and fresh!
Trinity (store associate) was SO helpful in helping me pull off a last minute delivery for a special person. She was so kind and made great reccomendations and she called me to update me on the order status bc she knew how important it is to me. Thanks Trinity!And the delivery driver for doing this so last minute for me!Ask for Trinity she is awesome!
The online ordering process was quick and efficient. The delivery was timely and the recipients loved it. Thank you
A wonderful experience! Easy ordering, I was able to track online, & the gift was delivered right on time. It looks wonderful from the photo my mother sent me & she said everything is delicious! She also complimented the super friendly delivery driver. I will certainly use this location again Thank you for helping me send some cheer to my mother from out of state!
Order was placed online - super easy. The recipient was thrilled and had enough to share with co-workers.From past experience we know that the fruits are fresh, and amazingly arranged!
Terrible experience. I ordered a Mothers Day basket and it was delivered the day after Mothers Day. For a $90 basket, they only offered to refund the $14 delivery fee. The item was a few cut up strawberries and pineapple in a cup. Obviously the mark up (a $65 basket) is due to the experience of the delivery and this did not happen. Potential customers should know there is no guarantee that the order will arrive on the day it is promised. It will be delivered when its convenient for them and customer service will not refund you.
Relative said arrangement was wonderful!! Always great service. Thanks
My daughter loved the arrangement that was sent and said everything was fresh!
This store goes above and beyond every time I order and because they are so amazing I order often and I order big in hopes that I’m doing my part to contribute to their success!!!!!
Horrible experience. Don’t get it delivered or you will NEVER get it. Can’t get my gift for 3 days. Can’t leave a message for office b/c mailbox is full. Driver left me a message but doesn’t answer phone. I told office on Saturday to deliver to main office.. It’s really not that complicated.
Ordered the chocolate covered strawberries for my daughters birthday and they were fabulous! Delivered promptly. Beautifully designed box and the strawberries were out of this world!
This place deserves no stars! We paid all this money for an arrangement to be sent on Mother’s Day, we ordered Wednesday prior to that day it’s now Thursday and never made it out! Called higher ups and it was ready on Sunday but never was sent
DO NOT USE!!!! Nobody to answer the phones and voicemail is full. Ordered an arrangement for my mother for Mother’s Day to be delivered Friday before and she never received. ZERO customer service. It is now Tuesday and she still hasn’t been contacted by them and we each call daily. I’m currently disputing the transaction with my credit card company for services non-delivered. Read reviews about the same thing.
I love sending the fresh fruit instead of flowers or fruit baskets. The Edible Arrangements are a beautiful surprise when the friend or family opens the door! The arrangements are so colorful, cheerful and taste as good as they look!! The fruit is always fresh, not mushy. And the Chocolate dipped fruit is WONDERFUL!! It keeps well in the fridge for a few days and always Produces a big Smile!
Worst experience with this store ! I ordered for my sister in law for Mother’s Day. It was supposed to be delivered yesterday, yet the tracking still says “arranging”. I tried calling the store multiple times and no one answers. In fact I get sent to a voicemail but cannot leave a message because the mailbox is full ! This is insane. I tried calling corporate but that’s also a huge waste of time. The phone kept ringing and ringing then eventually just hangs up. I plan on disputing the charge with my bank. Do not ever use this store. So unprofessional.
My order came out perfect and the receiptiant was extremely grateful, Thank you so much!
I have expressed my experience a few times and each time i said absolutelythe place to express your feelings no better way than edible arrangements all the fruit is fresh delicious and well try it you wont regret it
We had an edible arrangement sent to our friends in Florida - we live way out of state. They were very pleased with the gift and said it was beautiful. It was delivered on time and was reasonably priced. I would used this company again!
Had surgery. My boss ordered for me...never was delivered. She was told they tried several times. Not true. My husband was out front working all day. No delivery. Not reliable company.
Top notch service!!! Malia was very knowledgeable & patient. She personally made sure I was 110% satisfied with my purchase for my wife. Thank you for making my ordering experience pleasant & as quickly as possible! Looking forward to doing business with FWB Edible Arrangements in the near future...
Service was fast and friendly and product was fresh and beautifully arranged.
DO NOT USE THS STORE!!! I ordered on line -my order delivery said attempted but not successful- yet NO ONE TRIEDTO CALL THE THREE PHONE NUMBERS ON THE ORDER its been 2 days and still no phone call to advise me of this- TRIED CALLING STORE FOR 10 HOURS TODAY TO ONLY HEAR ALL DAY THAT THE VOICEMAIL IS FULL --I guess she had many orders not delivered- the last call ironically said we are now closed- way to work extra time to solve your delivery and order issues- NOT!Lets just hope i get my money refunded..... I ordered this 10 days in advance of mothers day- zero stars but it wont let me post unless I select at least one.
The delivery was given due to a loss within the family. The arrangement was beautiful and tasted wonderful. It gave the family members a reason to smile for a short time.Thank-you edible arrangements!
10/10 in service and products. I made a special request, and they went above and beyond to help me.
Very unique surprise from my wonderful wife! Very pricey but, fresh and ripe - the chocolate made it perfect!!
I’ve found that during Covid many hospitals will not allow flowers. So I have sent edible arrangements, and they have been received with much more joy and appreciation than any flowers I have sent. Ordering was very easy, deliveries were always on time. And the selection is fantastic.
I ordered the valentines day cheesecake variety box thing and I got no chocolate strawberries on any of the cheesecakes, and maybe two stripes of icing on the others. The picture on the website vs what I what I received was like expectation vs ordering from wish. After calling and speaking with somebody about my order, they remade it and gave me cookies to compensate. I wouldve given a 5 star if the coworkers looked like they actually cared about messing up my order and apologized for their mistake, but in the end I got what I paid for and cookies so I feel like a 1 star would be too low.
Great experience with the Fort Walton Beach Edible Arrangements. Wanted to send flowers and chocolate covered strawberries for my daughters golden birthday. After finding them on-line, I called to make sure they would get there on time, and they were friendly and helpful in fulfilling my order. Would definitely recommend!
Love this place! The fruit baskets and fresh fruit boxes are really fresh and delicious. Anyone that I have sent this too has been pleasantly surprised. This is a once a month treat that we enjoy. The delivery man is the highlight of the delivery experience. Such a awesome gentleman! Thank you for all you do in spreading joy.
I live in Poinciana Florida. I decided that I wanted to cheer up my oldest brother so I ordered an edible arrangement from this establishments. The young lady that took my order over the phone was very nice. My brother received his basket in a timely manner. I can say I will be ordering from here again. Thank you for an outstanding job.
I’ve ordered several times and I have just stopped by to pick up a treat, NEVER disappointed. Fruit is fresh and delicious!
The arrangements here are outstanding. The service is great as well. They are very good at accommodating your needs. I have used this location for several years and have never been disappointed.
Great products, and great service! Delivery service was excellent and the recipient loved the arrangement!
What a great experience! I’m in Las Vegas Nevada and I ordered an Edible Arrangement for my grandmothers 83rd birthday out in Fort Walton. I chose the Happy Birthday Package and it was simply adorable! The fruit was fresh, as always, and I really love the extra care the driver took to ensure my grandmother received her package by hand. Denise is really great over there and I’d absolutely use them again! Thank guys!
I ordered for a friend’s birthday, who lives out of town. They delivered on time and arrangement was even better than I expected!!! Not sure if all edible arrangements are as fantastic as this one, but I’ll def use them again and also try other locations. Great store!!
My experience with edible arrangements in for walton beach fl was a very rewarding experience --the arrangement top notch one almost notice i said almost hesitated from enjoying the great assortment of fruit--it was fresh and the chocolate covered strawberries wasso ding dang good --highly recommended
Placed the order online from WV to have an arrangement delivered to a special friend in the Fort Walton Beach area. This shop did the arrangement & made the delivery. It was very fresh, very tasty, and delivered in a timely fashion. Great shop!
Heyyyy Y’all helped my Hero save the day for our anniversary ha.. I ABSOLUTELY LOVED THE arrangement thank y’all for being patient with him, It was so good. My favorite is the chocolate Dip banana’s thanks y’all .. keep making ppl happy!!
Ordered chocolate covered strawberries for a friend’s birthday. The strawberries had mold on them when uncovered (same day) and I had the hardest time getting a resolution. After going back and forth between the store and customer service team over the course of a week, I was able to get a refund issued. Never placing another order through the company altogether. That’s how dissatisfied I am with the customer recovery process of this company and store. Managers need to do better at salvaging customer relationships.
I was so impressed with this location and the love they shown my staff!! I placed an order for my staff while I was on a business trip to tell them how much I appreciated them when I return to work I realize it had never shown up ( not sure what happened -maybe I never completed it properly).Once I realize this I called the Fort Walton store to try to track my order down - I explained what happened and without even a fight she apologized and got the order to me the next day no extra charge and was extremely helpful and nice on the phone. The order showed up even better than what I even asked for!! Thank you for all your hard work !
Terrible. Sent an order to my friend as a Mother’s Day gift and I was notified that it was delivered but my friend never received it. She contacted them and the lady was not helpful nor very friendly. She told my friend they couldn’t make a new one or give a refund. Its frustrating they couldn’t accommodate her in any way because these arrangements are not cheap :(
Fruit/chocolate was fresh and delicious! Arrangement was beautiful! We arranged for the recipient to pick it up on her way home from work. That worked out fine as well! No issues. Would order again!
My order was not delivered at all! I went online to check status and it was said it was picked up which is a lie! I have called numerous times and left messages and no one has called back.
Ordered a fruit basket for daughter for her birthday. She was thrilled with it. The store went out of their way to ensure the basket was delivered fresh and when she was there. Will use them again.
My sister and her family loved the basket I had made for them. Would definitely order again
First time ordering from edible arrangements- needed something comforting and quick for a very special family! They delivered within hours and the arrangement was delicious and just what everyone needed!! Can’t wait to order from them again!
The delivery was prompt and the recipient loved them! Said the fruits were delicious.
Ft. Walton Bch .AWSOME! VERY HELPFUL, GRACIOUS STAFF..And The Arrangement amd Platter Selections are ENDLESS FOR EVERY OCCASSION. Ive Even seen an arrangement Congratulating a Parolee! No Joke..Not to mention you are indulging on Sinful Goodness..
Customer Service Above and Beyond!!! I want to express my extreme gratitude to the Edible Arrangements store at Mariner PlazaFort Walton Beach, FL for assisting me on a delivery that proved to be interesting to say the least since my family moved justs before the delivery without letting others (myself) know. This store not only understand the dilemma, they were extremely helpful in getting the arrangements re-delivered to the new address. Thank you so much for helping, it means a great deal since I am located at a military installation overseas and dont have means to bring in the holidays face-to-face.You all are AWESOME!!! Thank you Denise, Southern Charm 100%
I have ordered from this location many, many times and my family loves it! Never a complaint, fruit is always fresh and amazing. And always delivered on time. I definitely recommend them!
Great customer service! Delivery on-time and delicious😀
We really enjoyed the edible arrangements sent to us. Very fresh and the grandchildren loved them!
Denise, I want to thank you for your service. I spoke with your employee, Kara, who was friendly, understanding, kind and helpful. The family that received this arrangement were thrilled and enjoyed it.Thank you for what you did and please know that it was appreciated. I highly recommend Ft. Walton for good customer service and satisfaction!
Website is very user friendly! I placed the order online from GA for delivery in FL. Arrangement was delivered on time and it looked exactly like what I ordered. He absolutely loved the apple truffles. Will be ordering again soon. Thank You!
I ordered 2 fruits bouquets with balloons for 2 co-workers that recently graduated. The Fort Walton Beach shop put together beautiful, delicious fruit bouquets and delivered them within 4 hours. The ladies LOVED them and they were so delicious. I highly recommend them!!!!!
This location was super easy to help me place an order for a family member that was on vacation in the area. Very thankful!!
I decided on a last minute order for Fathers Day. Not only were they able to fulfill my request but I was also able to pick up the fruit arrangement on Fathers Day, ensuring its freshness. The arrangement was beautiful and my dad thoroughly enjoyed it.
I have ordered several times for my Mom and I have never been disappointed. They have reported everything is delicious and fresh!
The recipient of the arrangement loved it! I ordered the night before and it was delivered the next afternoon. Highly recommend :)
After many years of sending flowers for birthdays, Mothers’ Days etc. I decided to try something different. I ordered a fruit bouquet for my father’s birthday. The fruit was as beautiful as it was fresh and flavorful. Not only did I receive an email confirmation I was called and asked if I was happy with the delivery. That doesn’t happen very often. I have placed two orders since then both chocolate dipped strawberries. Sometimes fruit can look good but have no flavor at all. I think Edible Arrangements does a great job in insuring their fruit tastes as good as it looks. And that is very important to me! I might still order flowers on occasion but my go to gifts now come from Edible Arrangements!
The delivery man with a wonderful accent was courteous, humorous and delightful! The Fathers day assortment was yummy and a nice presentation! Thank you!
Absolutely love Edible Arrangements just because. Normally the strawberries are succulent and the chocolate is delish but this last time the strawberries were frozen; however, the previous 7 times I ordered FANTASTIC YUMMY!
Thankful for the awesome package of chocolate covered strawberries that arrived at the perfect timing on Valentines day. Kira Flint did a fantastic job and my girlfriend was very happy and surprised. Will continue to order from you guys in the future!
Promise me my wifes delivery would Be there on time. However, they didnt even load it up on the truck. When speaking to a manager they started spilling out how they dont guarantee X. However on two separate phone calls. I was guaranteed they would not be a problem. Then another lady took over my refund. Who then became irate with me? This is the worst customer service in the worst place ever. I send my wife something every single week. Therefore youve lost a very good customer. Thank you for ruining her Valentines.
I live in Texas but my girlfriend was in the area visiting her sister for their birthday so i wanted to send them something nice.I received confirmation on the day it would be arriving I called my girlfriend around 12:30 p.m. and ask her if her gift had arrived yet it had not. I called the Edible Arrangements store they seem confused as to why I wanted to know what time it will arrive, they stated anywhere between 2 p.m. and 5 p.m. thats ridiculous.When they finally arrived to the address I provided them my girlfriend told me she heard the doorbell ring it took her a minute to get to the door because she had to put the dogs up she didnt hear a second ring by the time she open the front door maybe 10 seconds after the first ring need delivery driver was already getting into his car she was able to catch him before he drove away but I thought that was extremely unprofessional.I will not be using the service again.
Highly recommended. Easy to order. Arrangement was waiting for me to pick up. It was a beautiful arrangement for my wifes birthday. The employee who met me was very pleasant. The fruit was eaten quickly when I took it to her workplace. Delicious!
Denise was the absolute best...I unfortunately can be extremely indecisive... she took her time, never lost her patience with me and showed me the best options. I ordered for 2 different arrangements for some important businesses and both recipients were so thankful, and they could not stop bragging on how wonderful everything was!! I will continue to use this business in the future. Thanks again for all the help and such great products!!!
I have used Edible Arrangements for several years to deliver birthday bouquets to my husband at work and the package is always delivered on time and delicious. It must be, because theres never any left for him to bring home to me! Its also a good place to go for a last minute hostess gift or surprise a sick friend.
Birthday gift for my parents was a big hit. The delivery guy was pleasant, fruit was fresh and attractive and the store added a couple of balloons and made my dad’s day.
Ordered and had delivered a Edible Arrangement Christmas platter. You can always count on freshness & quality to be first and foremost for your order. Always delicious and it was a great alternative to Christmas cookies.
Sent a strawberry arrangements to my sister. She said it was delicious.
I had a wonderful experience with Edible Arrangements in Fort Walton Beach, FL. They went out of their way to deliver an arrangement I ordered online for my sisters Birthday. I always receive excellent service, and the recipients cant say enough about how beautiful and tasty their gift is.
They were wonderful and caring. When my dad was going to be discharged from the hospital they made sure his arrangement was delivered before he was supposed to leave.
Got a Father’s Day box and it was absolutely perfect (: Exactly what I ordered and Ryan was so helpful throughout the whole process!
I called to place an order on my way home for my who was not feeling well. I ordered the basket and asked if I can pick it up in 30 minutes, they told me they will try there best. It was a medium size arrangements with some chocolate. When i got there, it was ready. When i took it to my wife and opened it, the arrangement looked very nice and the fruit was fresh. the melons were very good. the whole arrangement was very good. I wanted to give a great review because its hard to find great service these say. the quality and service it a full 5 stars
Great service, ordered in PA for delivery in Fla. Arrived promptly and all looked and tasted excellent !!!
This was an order for a relative and they enjoyed it immensely. It was delivered right on time and very cute.
Always the perfect arrangements of sweet, fresh fruit that are beautiful to the eye and tasty too! Always our go-to for funerals or celebrations of life rather than flowers. An Edible Arrangement is always SO appreciated by the family.
Love this place and establishment thought my last visit the older woman told me they had no pineapple or strawberries to dip that all they had was what was in the display. When the day before the young lady did it just fine.
The arrangements were very pretty and tasted delicious.
Beautiful arrangement! My granddaughter absolutely LOVED it! On time delivery!
Just left the store, they are jammed, but so nice! There was a problem when checking out with computer which was really no big deal but they told me no charge and thanks for my patience. It was a very small order but just awesome!
Surprise from work. It was really beautiful but even better the fruit was perfectly ripe and delicious— couldn’t ask for more!
They were great to work with and delivered for me for a friend in need.
Ordered arrangement for my girlfriend to be delivered at her job, she sent me pictures and the arrangements looked great, she told me it was done just like in the pictures. Fruit was amazing also, she didnt bring any home because she had no choice to share it at work. She said everyone was talking it about. First time i ordered, wont be the last.
Fresh, delicious and very fast delivery
Very happy with the arrangement I sent. My friend said it was amazing! Thank you for doing such a great job!
I had an arrangement delivered to my parents while they were on vacation for their anniversary. They loved the arrangement. Also the delivery driver went above and beyond since they were not at the condo at the time of the delivery. They called to let me know there was an issue, they were able to resolve it with the condo, and then followed up with me to let me know it was resolved. Everything was top notch!!!
Thank you for your service. My Brother and his wife were very pleased with your product. He said the it was wonderful.
Wonderful experience with them. I ordered from Illinois to have flowers sent to my mother. Delivery was on-time, they followed instructions, and the arrangement was in fact edible, fresh, and delicious (according to my mother)! Highly recommend!
The fruit was succulent, the presentation beautiful, & the delivery driver exceptionally nice! He arranged with the neighbors to hold my gift until I got home!
This place has the best and most beautiful arrangements. Better than floral arrangements that die in front of your eyes
Same day delivery and well received for the quality of the arrangement. Have used this location for delivery of gifts from my company for past couple of years and will be coming back.