Just had the best experience at this shop. I was given an absolutely fair trade in price on an amp I was trying to sell online but the desire for it just wasn’t there. The guy who helped me (reminds you of Jack Black… even got my “Gibson SG Mint Condish” joke without skipping a beat). Insanely knowledgeable, could tell me everything about everything I asked about. I will literally come here before going online for anything now solely because I want to support this business. Thank you guys!
I used to come here all the time I’ve bought strings I have had them fix my guitar and even bough a couple from them but I went in today to put a guitar up on layaway, and keep in mind I’m 18 and I have been playing guitar for 8 years and as of know going to school for music. And I saw this awesome killer less pual, and I asked to play it and they said “no” in a very rude voice, and I was just standing there cause they let someone right beside me play guitar. Then they sent me a voicemail saying it’s policy to not touch the guitar over 2000$ and I get that policy but I wish they would have told me in the store cause I was gonna buy it. But I’m not a kid who wants drama so I let it go. Idk if they thought i didn’t know what I was doing but it’s okay
Very helpful staff and hella knowledgeable. Came here to sell some used equipment and even though it wasnt something they took in at that store they still were willing to help me get some much needed information on my product. Theyll have my business as long as they are around
Outstanding experience. Logan and his buddy (sorry brother, forgot your name!) were attentive, friendly and knowledgeable. A rare customer service experience in 2021.
Great People make the difference, and Leitz has got em ✌🙂
Best music store around. Always helpful staff. Great supplies. Have always been able to solve any technicals issues I’ve had with my guitars.
Best customer service I can remember. They took great care of me and I got the bass I was looking for. Keep on rockin!
Great staff there. Easy to work with.Good price for the Taylor I purchased.
This is what a music store is and the people who work within. 💚😁
What a great find during our recent trip to the area. Warmly greeted when We walked in and asked if we could be helped. The guitar I was looking for was in one of the other stores but they could bring it in a few days. They took my number and called me when it was in the shop. Got a great deal on a 2020 Les Paul Original 60s. Really happy to be able to support a local business, even one not local to me.
Gibson dealer with good selection on instruments and gear.
Short experience there, but made a purchase and enjoyed the experience.
Laid back but ready to help out and put their expertise to work. Couldn’t have asked for a better experience. I relied solely on their recommendations and I think I got there exactly what I needed. Probably the first customer to not even play the guitar before I left. Can’t wait to try it out. They have the right crew at Leitz that will take care of you without hesitation.Strongly recommend.
Alex was outstanding
Great selection of guitars. Fantastic staff. They were very friendly and left me to try out anything I wanted by myself. Better than guitar center. The only thing they lacked was larger amps like Mesa boogies and 6505s, they did have the mini version of the 6505 and some nice black star combos though.
Good shop to visit. They have a good selection of guitars from the beginner instrument to nice high end stuff from the major brands.
These guys were knowledgable friendly, helpful and quick. We stopped in for a last minute fix of a broken guitar string and they had it done in no time and helped us with a few other items while we were there. Well definitely go back for any music needs that come up in the future.
Great staff and best equipment prices anywhere. Highly recommended.
Always great to deal with and are very helpful.
The associate here was very helpful. Good selection of mostly guitars
These guys were so awesome in helping me with a big order for my job. Greg in particular was always so patient and went above and beyond what he needed to do to get everything taken care of! Ill always choose this store for personal and work music needs. Yall rock.
I had a wonderful experience at Leitz music recently! I felt welcome in the store and it’s manager, Greg, was outstanding! A store with a great stock of amps and guitars, combined with a helpful staff means I’ll be coming back for seconds! 😂😄🤘🎸
Picked up a guitar at a good price. Very helpful and great selection.
Theyre always helpful and knowledgeable. Love this place for all my music needs! Thanks Logan
Great customer service! I am a local business and bought new speakers and amps. The sales people were very knowledgable and kind. I highly recommend!
I was at a hotel up the road and had no ride so I called and asked them to deliver, and they did! Awesome
Great staff, great sales and always find what I need. I play locally and support local!
I love this place. It has am awesome selection of instruments!
Leitz is awesome. $6 for my favorite pair of strings versus $17 at Playground Music. They even sell each string separately! They’re an honest music store and the staff is knowledgeable and friendly.
Great products and fair pricing. Always willing to give working musicians a discount.
The place is kind of small, but similar in size to other musical instrument stores Ive been to in the local area (Crestview / Ft Walton Beach). They seem to specialize mostly in guitars and sound equipment. Their selection of new electric guitars seems to be mostly tailored toward a beginner/novice. I noticed a good section of low/mid range Ibanez, ESP LTD, and Fender models. They also had a bunch of acoustic guitars as well as child size guitars. The selection of new and used guitar amplifiers (especially tube amplifiers) was quite deverse with brands such as Fender, Marshall, and Blackstar. They also have guitar and drum accessories typical of this type of music store.
Very professional personnel and always helpful. Doug aka Dr.D is a great guitar technician.
They know their stuff especially the luthier. I have a Priceless 12-string guitar and he got it all fixed up.
Amazing staff and you cant beat the prices and convenience.
Hubby needed new strings on his guitar, and they took care of him quickly and courteously! We were in and out and on our way in a short time.
Leitz Music offers a lot of great products we simply cant stock. Give them a shot, theyve been in business for 40+ years, they have to be doing something right!
Super nice staff and great selection for a smaller store.
Best music store I’ve been too. Exceptional service. Very helpful staff.
The staff is very knowledgeable and friendly. Great and afforable music lessons of most instruments and styles from Jerremy.
Been a repeat customer of theirs for over a decade. Knowledgeable employees and all around great people. Leitz is THE place to go in our area
Great music store! See Doug, Greg or Logan for exception service....very knowledgeable.
Brought an old banjo in. Very informative, friendly, and gave me contact information to get it restored. Great place and great people in general
Awesome like all their other locations! Wish we had a Leitz in AR and I’d be a regular!
I was very pleased with my visit. Friendly Staff. Found what I was looking for!
Friendly staff, nice selection, and lots of music knowledge.
Ive been a Leitz customer for almost twenty years and I have never once had a bad experience in any way
Nice place, good variety, fair prices, knowledgeable and courteous staff. Good vibes.
I had a PRS with some really bad buzzing on my low E which sounded pretty horrible. Talked to a guy named Logan on the phone yesterday who was really helpful and told me I could drop my guitar for the techs to take a look at it on Monday. He told me its only $20 for a full set-up so it shouldnt be more than that to fix this, which was less than I expected.Brought in my guitar today. The employee, Steven (or Stephen?) was halfway through taking down my information when I told him what was wrong with it. He stopped, took it to the back, and fixed it. I played it there, and the buzz was gone.When I asked how much it would be, he said, I dont know, man, 5ish. If you want you can just buy some strings or picks. I said I already had plenty of strings and picks at home and asked if he wanted to just run my card. He said not to worry about it and just come back again if I need something next time.Really positive experience. Ill definitely be going back again.
Great selection of quality guitars you can try before you buy.
Best music shop in FWB. If you want to buy anything serious a trip to Pensacola is probably a better idea.
The establishment was well kept and clean. Nice selection of guitars; however the customer service was NOT too customer friendly. Went into the store with full intentions of purchasing a bass guitar they had instock. I was completely ignored buy the service reps. Not even a greeting, but the couple that came in after me seem to attract all of the attention. Needless to say after 15 mins of standing directly in front of of the guitar i came to purchase, I decided to leave and purchase online at guitar center.The couple departed seconds behind me with nothing in hand. I do not plan on going there again. There are better music stores to go to.Note: Store location- 650 Beal Pkwy NW, Fort Walton Bch, FL 32547
Everyone was very friendly and helpful. They have some great guitars.
I love this store !!!! the guys are always so helpful and cool when i just want to come in and just look and beat on guitars . always greeted with a smile and a hello . prices are right . if youre a gigging player or like me, a living room rock star shop here and foget about the toy store on the other side of town
It’s great
Super helpful staff and the best prices on equipment in the whole city. Wont shop anywhere else for gear.
Dr. D gets the job done. Excellent customer service.
Thanks Lietz. Music. Congrats. On over 25 years of Biz.
Great selection great employees and I will be back many times
Great service. The majority of times they beat internet prices.
Good Folks! Doug does all of the work on my bass guitars!
Good selection. Helpful staff
Awesome gear and staff!!
Great place. Great staff.
Good people, great service and very helpful
Yall suck. Workers werent nice or able to help with my problem at all . Definitely wouldnt recommend
Best repeated experience EVER!
Doug and the guys are super nice, helpful, and extremely knowledgeable!
Great guys there very helpful
Very helpful staff
Love this place.
Went in to buy something, didnt bother.
Best music store in town.
Nice clean store friendly, and helpful, staff
Great equipment, this is a great place
Super helpful, friendly staff.
Some decent instruments for sale
Great helpful staff.
Great everything
Beautiful guitars
Good stuff
Very friendly
Highly recommended in loke accounts you are looking for