I frequent this particular location to re-up on my childrens snacks, and purchase some of my personal care products that they carry for way less than other retailers. The store is usually well stocked and the employees are friendly. My only issue is how long the lines usually are....but for the discounted prices I dont mind waiting. Just bring your patience.
Messy, boxes everywhere, barely stocked. RUDE cashiers! Told the cashier I didnt want a bag for some bigger bowls, she told me put them back on thr counter, Ill put them in a bag I said again I dont want a bag for them her put them back on thr counter now ... end of transaction her, is that it. Me yes card is in machine to pay.... her I asked you if that is it me yes Im trying to pay, it says wait for cashier her you dont need an attitude, some people I should just not help
Horrible experience a lady that was petite with purple and black braids was very rude ! Had a unpleasant attitude since the moment I walked in . Her customer service was one of the worst I ever experienced. She had an attitude about every little thing! Slamming stuff and handing things too me very rude and rough . I will never shop here again. She brings very bad looks and business on this company and store!
This Dollar Tree is a little bit bigger than the standard size stores.
I shop at dollar stores, this one is good, just always seem to be under staffed.
I enjoyed my visit, I found almost everything I came for!
I went in the afternoon and they only had one cashier. So I had to wait a little. Otherwise my visit was good
Poor customer service by Sheila. Store was not busy so there was no one in line at the time. I approached the register & said excuse me, may I ask you a question. She said yes with her head turned & took her time turning around. I asked her for what I was looking for, holding up a similar item & explaining. She barely looked, didnt seem to listen &her answer was what we got up there is all we got . She was the only employee I saw to ask, unfortunately.
This store go cant look at some items without the sale person picking it for you.
Great place for simple stuff and daily supplies
Very friendly staff, well stocked and organized.
It wasnt organized, the shelves were empty and needed to be restocked. There were items ALL over the floor. This was an early morning run... Not a late evening run to the Dollar Tree where certain things are expected if its busy.
Inventory a little low,but they were in the midst of restocking
U cant make as much money with 1 register open and a line to the back of the store...IJS 😦
Not organized, not clean, only 1 cashier working, empty shelves, not stocked, boxes in aisles which is a hazardous. Very dirty store. No customer service etiquette
Today all bagels dated 5/29 today is 6/12.. to start ! I guess things havent changed ...nobody must read comments.. No one must care !
The place is a mess. It looks like a junk yard. Shelves are untidy, boxes on the floor in most isles. Out of stock for many items and a large liquid spill on the floor in front of the refrigerator section. No safety barriers, just there for people to slip and fall. Ironically I was there a couple of days ago and the place literally looked exactly the same (except for the spill). No change in 2 days.
This dollar tree was well stocked. The cashiers were very nice and personable. I went in for party supplies, and was able to get in and out in a timely manner. The store could use some staff to restock displaced items and organize shelves.
Nice store however the management seems to always be cutting cost. There is never enough staff in there to cash, stack the shelves, keep the place tidy and manage the crowds. Sometimes there are only two persons on site running the store and they are overworked but trying their best.Seems to be the norm now at all of the dollar stores. So be prepared to stand in a long line to have your items cashed.Management if you even pay attention to reviews please make some positive changes.....so you can get a better rating....that is if you care
I really like this dollar tree. There are always a lot of great products for super cheap however theyre always under staffed so you can count on their being a line when its time to check out. Employees are awesome though, extremely professional!
Friendly staff even in the midst of the long lines. The store was well stocked.
Always receive good service and I enjoy their merchandise.
The Dollar Tree is a family friendly place you can make quick stops for last minute things you may need and not have to spend a lot of money. Its perfect right in a good location. Cant get it any better.
Friendly staff, disinfectant non existent, got everything else,sometimes under staffed.
Very poor customer service. Employees are not on the same page - conflicting instructions. Stressed employee yelled at me for asking for something that she said she couldn’t do because she couldn’t leave the register because lines were long after I was told by another employee to ask her for help.What’s the point in asking for help if help won’t be provided? ...and why make a staffing issue a customer’s problem? Moreover, yelling should never be a response to a customer. Especially, when I wasn’t yelling at her. I hope this issue is taken seriously, addressed, and corrected by management.
I visited today and there was one person operating the register while the line continued to build. I inquired of a worker about the process for purchasing balloons and she would not look at me to respond nor did she care to assist me. I felt put off and very displeased with the customer service she provided. The older lady operating the cash register was very pleasant and helpful, although it was challenging to blow up my balloons while tending to customers at the register. I hope I dont have to visit again.
The store was great but the customer service was less than desirable.
This store is in need of staff, cashiers and stocking. They are losing money, because of staffing. They have boxes stacked in the back due to lack of stocking clerks. It maybe a transportation issue because of location. They need help. Maybe a increase in pay would help.
I love this place. Employees are so helpful and professional. Everything is clean and in its place. The quality of the items is worth more than a dollar.
This store was AWESOME! The young lady that assisted me was great. The store was clean and organized. Loved it!
Very nice place to shop and save money.
No alcohol, peroxide or disenfectant spray, but thankfully they had everything else that I was looking for.
Lots of interesting items and snacks. Cleaning supplies.. Toiletries and lots and lots more for a buck.. ✔
Always a good place to get things cheap. But what a mess. Things all over the floor. Better stocked today.
Need more cashiers
For the most part this is the best of the two in this area. Always organized. Hours extended during the summer.
Although most dollar stores do not offer first rate items, but theres often a whole lot of items on display. This dollar tree didnt have much to shop from. Besides, on the day I visited, only one cashier, out of 4 cash points, attended to customers. I wasnt impressed.
This is usually a clean and well stocked Dollar Tree. It also sells frozen and refrigerated food some name brands like Welchs popsicles and snickers ice cream bars. They always sell out of holiday items like Valentines Day items quickly. Nice selection of party items too.
Messy store. Must be what shopping at a landfill must be like. Customers throw items all around, open packages, spill food and drinks. Employees either just dont or are tired of picking up after them.
Its a very busy store. Well some days and they dont have enough of staff working there. Its always big lines but other then that they have great things.
It has what you need at a dollar store. Decent on the inside and nice cashiers.
Nothing bad to say. Your typical dollar store wares. Employees nice.
A good place to run in for quick items but you need to know what days to go.
It was ok cause of the holidays other day all good
The store itself is nice and big but they dont have enough shopping carts for the customers and only one employee was on the register while the other was on the floor unpacking the items.And the one on the floor wasnt very friendly. They do have good items.
I love the Dollar Tree. Alot of great products for a $1.
Great customer service!
Nice place to shop and not spend alot doing it.
They are some of the nicest people on earth.. Erica is so helpful ....5 stars all the way !😀😀😀😀😀😀😀😀
Customer service is great.
The Dollar tree store off of 210 and Swan creek road has all your kitchen needs. .. The one at Rivertown in Oxon hill, Md. has tools and food goods
This dollar tree have a freezer section! The store is clean and has friendly employees. It seemed very busy when I went (on a Tuesday 4pm).
The store clerk was Ms. Michelle and she was very pleasant sales clerk and she made sure that I had all of my items that was needed. Thanks for inquiring.
A Great Experience.....a wide variety of items.
Was great when it first opened. Always out of stock. Long lines due to lack of staff. Horrible management.
Needed more workers. Holiday, busy. Crowded unnecessarily. Should have had one person on balloons and another helping customers find items with 2 people on the registers.
Great place shop but need to be more organizing
The worst experience ever. The store is filthy . The health department needs to condemmit I cant believe this sell food there.
Close by my home,great things to pick from and great prices
Quick stop to grab a few fun nibbles.
Was okay. Small and low stocked when I went. Probably will just go to Waldorf from now on.
Excellent service!! Very helpful! especially the New manager Kanise she was very professional!!
Respect the grandmas they always know what you need.
Poor management. Manager doesn’t take the initiative to open up the register when only one cashier. This will keep the line from wrapping around the store.
They have always had what we are looking for.
A very clean store with courteous cashiers.
As with most retailers you might have to get in line (not enough cashiers) and pay attention to BB date..
Very clean and well organized store.
Not bad experience overall but wasnt very organized out of basic things like batteries and the closing time needs to be changed because they clearly close at 9pm
Lines... Its like a requirement to hire only old people for the cash register
Never have what Im looking for. But they say they carry the item. Cashiers are not professional
The store needs to be stack with more goods
Well stocked no lines
They have EVERYTHING! And it really, really only cost a dollar or less!
I Just like this place.
Friendly and helpful staff.
The store is always a mess and poorly stocked.
Third week in a row there are no white envelopes long or short.
Excellent Customer Service
Had everything I needed😁
Slow and inconsiderate staff.
Customer Service is HORRIBLE, prices are perfect though...
Always stocking mid-day with one cashier
Need more help
Today it was nice
Easy in easy out
Very nice and organizes
Long line one cashier Fort Washington store
Getting better n better
Cashier was not very friendly
They have EVERYTHING for 1.00 dollar.
Great visit
Great deals, terrible customer service
They have a little of everything
Love this place
Great place
Very nice stocked
They have everything!
Its a dollar
Friendly staff