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Tempur-Pedic Flagship Store - Fort Worth, TX - Chapel Hill
4601 West Fwy #150, Fort Worth, TX 76107, United States
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Tempur-Pedic Flagship Store - Fort Worth, TX - Chapel Hill
Comments
Da
Review №1

Reggie was amazing! My wife and I came in to the store because she needed an extra pillow after her shoulder surgery. Reggie not only understood exactly what we were looking for, but he made sure to test it out with us to ensure she was comfortable. Such a great guy! And fun to talk to too!

Sc
Review №2

Reggie was very knowledgeable and helpful in picking out our perfect bed. The store was setup great to test out all the different styles. Thanks

Lo
Review №3

After many years of thinking about getting a new bed, we took a vacation and slept on a Tempur-Pedicure. Going back home we stopped the Fort Worth, talked with Reggie! His knowledge and experience was so helpful and to the point. I am very value oriented and after being on the matters and adjustable base we where sold!

E
Review №4

Had a great experience at this store. Kendra and Tina were both very knowledgeable. Amazing customer service. Very friendly and easy to work with. Highly recommend!

Sc
Review №5

Tina and the rest of the team were a great help at the store. We were able to try the models we wanted to, and discussed options like comfort, support, and more. Definitely will head back when its time to buy our new mattress!

Ol
Review №6

Tina was fantastic!!! She spent so much time explaining and making sure I was well informed and comfortable with my purchase. Thank you, Tina!!

Mi
Review №7

Ms Tina, was very pleasant and easy to talk to you. Thank you for your patience! Definitely a great experience at this location.

Al
Review №8

Kendra was so helpful! She answered any and all of our questions to help us find the perfect mattress for us as well as pillows! I will for sure be buying a Tempur-Pedic product in the near future!

Ji
Review №9

We recently visited in reference to a new mattress. The team at the Chapel Hill Store are amazing! They took extra time to make sure our comfort was of the most importance.

La
Review №10

Reggie at the Tempur-Pedic store on Hulen just went above and beyond to give me amazing service. As a person with neck issues, finding the right pillow is a game-changer. Reggie helped me find exactly what I was looking for! Thank you!!

Ro
Review №11

Tina was a great help getting us to decide what we wanted from large selection of options! Highly recommended.

Al
Review №12

Reggie was so helpful and patient! 100% recommend working with him to find your best mattress fit!

Ti
Review №13

I have such a horrible spine. Especially my cervical spine. I went in to this amazing store to replace a pillow I have had for years. Of course, my pillow is discontinued. Reggie and Tina spent time with me to help me find a perfect replacement. I cannot tell you how much I encourage you to go to these fabulous experts asked they worked with me with such patience. I will be back soon to replace our mattress. Thank you so, so much!

Al
Review №14

Great Store! Found the perfect mattress after shopping for days! No pressure which made everything laid back and nice.

Bu
Review №15

Reggie helped us walk around and experience the mattresses they offer. Very helpful and professional. Highly recommended.

To
Review №16

Kendra was great she helped us pick the perfect mattress for us! Thanks Kendra!

ma
Review №17

Reggie was there from the moment I walked in to the moment I walked out. He was really helpful in finding me the RIGHT mattress and frame. He allowed me to try the ones I wanted and was very patient. He answered all of my questions in kind manner and made sure i was content with my purchase. I am excited to receive my new King size tempurPedic bed with the massager! I reccomend anyone who needs great sleep to come here and ask for Reggie!

Ja
Review №18

Reggie and team are fantastic to work with! Super knowledgeable so as to ensure we were fully educated. Not sales-y at all. Just facts and willingness to work within our boundaries. No pressure. We feel very comfortable with the purchase and have the peace of mind that we bought exactly what we wanted and needed.BTW, I’m a previous Tempur Pedic customer. Their stuff is worth every cent!

Ma
Review №19

Reggie, Tina, and Kendra were so wonderful in helping my husband and I choose our new mattress! We are so excited for our new bed and the process was so seamless! We would highly recommend them for any of your mattress needs!!

Ca
Review №20

Came in earlier in the week. Tina was knowledgeable and absolutely wonderful. The power was out that day, so we couldn’t purchase. Came back today. Tina and Reggie were both so helpful and friendly. I will recommend to everyone I know! What a great experience!!!

As
Review №21

Tina was very knowledgeable and answered all of my questions. The store was very clean. Such an easy shopping experience.

Ke
Review №22

Great informed experience. We are very pleased with our experience.

Me
Review №23

Such a great experience! From the moment we walked our associate, Tina, was so kind and very knowledgeable about the beds. She took a genuine interest in us, especially when it came to finding the right mattress for our needs. The store is clean and you’re provided sheet and pillow covers to test out the various products. Highly recommend if you’re considering a TEMPUR-PEDIC, visit the team in Fort Worth!

Jo
Review №24

Tina helped us today and provided 5 star service which gave us the information to make the right selection. I highly recommend her.

Ja
Review №25

Tina is a rockstar. Extremely helpful

Je
Review №26

Tina was amazing! She let us take our time in trying out every mattress and pillow before assisting us in making a final decision. Reggie made us feel right at home, and Kendra also made our experience a pleasant one! Thank you!

Co
Review №27

Tina and Kendra are very helpful. 3 pillows later, and soon a mattress. Excellent customer service and great conversation!

La
Review №28

Tina was amazing! She knew exactly what bed would work for us! She was personable and kind-hearted! She was passionate about helping us choose a mattress that would help us achieve the best sleep experience possible!

jl
Review №29

Tina was very pleasant & easy to work with while shopping for my new Tempur-Pedic mattress. This was the 2nd Flagship store I shopped & am happy with my experience. Looking forward to getting my new bed!

Ma
Review №30

We came in today looking for a bed & found just the perfect one. Looking forward to getting it home! The staff was extremely knowledgeable! Will be back for bedding!

He
Review №31

I received a lot of good feedback for my first time trying an adjustable bed.. very helpful and I felt extremely knowledgeable.

Je
Review №32

Tina and Reggie were very helpful and explained all features really well! They made it easy for us to make a decision!

St
Review №33

Bought a bed yesterday, great buying experience. Highly recommend.

Ta
Review №34

Reggie was extremely helpful and knowledgeable!

Ca
Review №35

Reggie was absolutely amazing! Had an amazing experience! Wonderful customer service!

La
Review №36

Tina is the best!! Her kindness and shining personality made our shopping experience even more enjoyable. So glad we met Tina and she helped us make a thoroughly informed decision with our new mattress.

Ka
Review №37

Reggie was awesome! Super knowledgeable and knew exactly what to recommend for my husband and I! He hooked us up with some great pillows to ensure we are sleeping and maximizing our health. Everything was super clean and sanitized too, definitely put our worries to rest. Thanks Reggie!

Wb
Review №38

Kendra was wonderful and very very helpful. Great knowledge and customer service!

Kr
Review №39

Tina Thompson showed us several tempur-pedic mattresses and helped us pick out the best one for our needs. Shes very knowledgeable about matching customers needs to the best type of bed. I highly recommend her and this store.

Jo
Review №40

Spoke with Reggie, Tina, and Kendra. All three were extremely helpful. We were very happy with our experience and are looking forward to our new mattress!

sa
Review №41

Tina and Reggie were really helpful and made shopping for a mattress so much easier. They really worked with me to find the correct mattress. Definitely recommend going to this store versus buying online or a different retailer.

Ch
Review №42

Wonderful experience! Such friendly employees- Tina and Kendra were so helpful and fun!! Will definitely be back and would recommend this location to anyone looking to purchase a tempurpedic!

Aa
Review №43

Excellent customer service. Tina and Kendra were great, they were very knowledgeable on sheets and mattress protector questions I had.

El
Review №44

This store was wonderful! Tina took a lot of time out to help me find the mattress that was right for me

jo
Review №45

Tina and Kendra were very helpful. Great customer service.

Ja
Review №46

Tina was excellent with helping me decide on what bed was perfect for me!

St
Review №47

Salesman was very nice and informative. He used disposable bed sheets and pillow for you to lay on everything very sanitized. Highly recommend him

El
Review №48

Reggy and Kendra were awesome! They helped me out on pillow recommendations and found me the best one!

Ka
Review №49

Excellent experience. Reggie was so helpful and guided us to exactly what we were looking for. The store felt very clean and they were taking appropriate PPE measures which made the whole process feel very comfortable.

Br
Review №50

Tina was awesome!! Store was clean and the experience was great. We will return.....

Ke
Review №51

Reggie was amazing and walked us through the steps to get comfortable, the way we sleep in the positions we sleep in and how to sleep best. 100% would recommend Reggie, this store, and our bed!

Am
Review №52

The store was very clean and they taking great care to follow and exceed COVID19 precautions. The staff was very friendly, knowledgeable, and helped me get a great deal. Will definitely shop here again.

Re
Review №53

Tina is amazing! She was able to help so quickly!

Ra
Review №54

Tina was really nice and knowledgeable, and helped me find a pillow. She was especially patient with me because I am nightmare making big purchases. 10/10 would go to again for any more needs of a bedding nature.

Fr
Review №55

Tina was extremely helpful answering all of our questions and guiding us to make the best selection for our specific needs.

Tr
Review №56

Reggie was so helpful in helping us choose a pillow. They are using very safe practices in the store such as disposable pillow and bed covers, limiting number of customers in the store, and etc. Definitely worth it to check out products and receive guidance at the store prior to purchasing

Am
Review №57

Reggie assisted us in finding the right pillow after my husband had back surgery. Customer service was excellent. Would shop here again.

Ma
Review №58

Tina Thompson helped my husband and I with getting a mattress topper. Very helpful and hooked us up with a discount. Thanks so much!

Ch
Review №59

Great experience! Reggie was easy to work with and very helpful as we looked for our new mattress.

al
Review №60

Reggie and Tina are amazing. Great customer service experience

An
Review №61

Knowledgeable and professional staff. Would recommend!

An
Review №62

Tina and Kendra were wonderful. They are very knowledgeable about the products and so very helpful!!!

Tr
Review №63

Reggie, the store manager, was very understanding and accurate on finding the right bed for me. They practice sanitizing and safe handling of the beds, providing throwaway sheets for beds and pillows during this Covid Pandemic.LUXE Breeze 8° is just perfect.

Br
Review №64

Reggie and Tina were so helpful and friendly. Went the extra mile to make sure we got the right mattress!

Ch
Review №65

Reggie and his staff did excellent work during the sales and delivery processes. They were very well informed, responsive and patient during the entire time, which was greatly extended by Covid 19 effects on businesses. Above and beyond level of service after the sale has already occurred. I would highly recommend this store for products of the types they sell.

Wh
Review №66

If you are looking for the perfect mattress or pillows, go see Tina or Jerrad. They go above & beyond helping their customers with their needs. I haven’t slept this good in years!

Ta
Review №67

Tina was very knowledgeable and helpful. She was patient and really took time to help us find the best mattress to fit our needs.She was phenomenal !

Ja
Review №68

Reggie was a wizard. Definitely recommend checking out the store.

Ha
Review №69

Tina was amazing!! We had a great time picking out our new bed! Can’t wait to get it!!

ri
Review №70

Extremely helpful and find a mattress right for me. Didn’t force me into a quick sale

ro
Review №71

Tina was great to work with! Thanks.

Ja
Review №72

We went in for new sheets for our Tempurpedic and left with a new adjustable base! I’m so glad we stopped in when Adan was helping out at this store. He was super helpful and went the extra mile for us. The new base is amazing and our mattress feels completely different, like it should have from the beginning. We originally purchased the mattress and base from a major furniture retailer who sold us a base that wasn’t really right for our bed. I wish we would’ve just gone straight to the Tempurpedic store! Thank you again Adan!!!!

Pa
Review №73

Tina was great at showing us the different mattresses. Very friendly and knowledgeable.

Ka
Review №74

Loved dealing with Reggie today. Store is cleaned 3 times a day, PPE offered, mattress covers for each guest and pillow protectors.Great experience! I appreciate the time Reggie took with us to test each bed and find the perfect fit. Will definitely be repeat customers!PS - Tempurpedic offers the fastest shipping/delivery we’ve encountered. Contact them to ask for proposed shipping/delivery dates.

da
Review №75

Tina and Reggie were amazing in helping us find a matress !

El
Review №76

Tina is the best! Highly recommend her expertise when purchasing a mattress.

Ch
Review №77

Tina is the sweetest ever! Huge help! Reggie is awesome too! Super helpful

Sc
Review №78

Reggie was very helpful. The whole experience was pleasant and with plenty of COVID precautions.

Ho
Review №79

We have been wanting a new mattress for quite some time! Stopped by the TemperPedic store off Hulen St and hands down Jerrad Angle was the best at explaining everything needed to decide what was best for us. Definitely an investment so we wanted to be sure what we were going with was perfect for our needs. He did an amazing job at educating us! Can’t wait to get our mattress!

Am
Review №80

Tina was awesome ! Second Tempur-pedic !

Ju
Review №81

James and Jason answered all our questions and gave us great customer service! We made the best choice buying a Tempur-Pedic bed.

Se
Review №82

Had a great experience. No pressure at all and we felt very welcome.

Mi
Review №83

Jerrad was incredible! Walked us through all the options and we are very excited about our purchase! Highly recommend.

Dr
Review №84

First of all, Jerrod is amazing! He is exetremely knowledgeable in the product that he sells. Was a bit intimidating coming in and seeing prices, I will tell you what, from the moment we walked in to the delivery, it was all top notch. Well wortg coming in and seeing for yourself. Most definitely will be buying from here again.

Do
Review №85

Fabulous service and using precautions like masks, sanitizer and mattress protectors before you lay down. Going mattress shopping wasn’t on the plan for me during a pandemic but when we needed to, they were there for us. Reggie took good care if ya at the Hulen store.

Na
Review №86

Went to the Chapel Hill location today to get a new bed. Store was very clean and they are taking all necessary covid precautions. Reggie was very helpful & showed us around and explained all the options. Would recommend this store and will shop here again.

Ro
Review №87

Great service! Great in store experience!

Ju
Review №88

Great staff, explained the products. Very helpful.

Ja
Review №89

My wife and I had a wonderful experience purchasing our Tempur-Pedic. Reggie helped us find the best option for both of our sleep styles and we weren’t disappointed!

Je
Review №90

My husband and I had a fabulous time picking out our new bed. Aaron made us feel right at home and is very knowledgeable. My family surprised my mom with a very much needed new bed a few days later. Im beyond thankful to how Aaron doted on her and made her feel like a queen. Due to health necessity, she had her bed 2 days later and is loving it. Thank you for all of your help!!

J
Review №91

Great service from Nestor and Tina. Very helpful with all of our questions.

Ma
Review №92

Tina was awesome!! Great customer service!

Ma
Review №93

Tina was a world of help. Very patient and helpful.

Ci
Review №94

What a great experience! All safety precautions are in place!

Ho
Review №95

Scott did a fantastic job of explaining the pros and cons of the different models and helped us choose the mattress that best met our needs. He was very patient, knowledgeable and helpful throughout the process.

Re
Review №96

We had a terrific experience at this store. The showroom has plenty of mattresses to try out so you can find the best model and firmness level for you and your budget. Very kid friendly (my kids ran around the store trying all the mattresses while laughing). The store manager, Aaron, was amazingly kind, low-pressure, and helpful. I was very impressed by how nicely (and professionally) we were treated. He helped us get the information WE were looking for rather than trying to steer our decision. And when we came back to make our selection and purchase, the process was quite painless and only took a few minutes (including financing set up). Overall great experience and very satisfied.

Ja
Review №97

I had a great experience! I to be honest I dread mattress shopping and have been putting it off for a long time. The sales person was not pushy at all. He gave me a lot of information and helped me pick out the perfect mattress. I Would recommend this store to anyone looking for a Tempur Pedic mattress.

Sa
Review №98

Love it! Sleeping on 2 pillows for acid reflux was killing my neck. Raising the mattress 30 degrees works perfect. Cooling feature wonderful bonus!

Ji
Review №99

Tina helped us and was very kind and gave us all the information we needed to purchase a temperpedic.

Ga
Review №100

Great experience at the store everyone was very helpful. This mattress is awesome. We are very pleased with our purchase.

Information
28 Photos
100 Comments
4.7 Rating
  • Address:4601 West Fwy #150, Fort Worth, TX 76107, United States
  • Site:https://tempurpedic.com/tempur-pedic-stores/tempur-pedic-chapel-hill/
  • Phone:+1 682-350-4142
Categories
  • Bedding store
  • Bed shop
  • Mattress store
  • Bedroom furniture store
  • Furniture store
  • Sleep clinic
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:12–6PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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