Worst customer experience ever wont return

Super sweet people, excellent service. I was very happy with my experience today

This place is awesome. Very awesome staff. I buy from them all the time. It doesn’t matter if it’s pawns or layaways. If your in a bind they will be more than glad to help you out. These people go out of there way to help you. They also treat you like family when you go in. It’s hard to find a pawn shop that you enjoy going too. I enjoy going here to even just look around. A+++ people

Have always loved this store! I dony go anywhere else!

Great place I buy most my guns them an also get loans there been going there for years an will keep going Im in there shop almost every chance I get to see what they have

I absolutely love this place and all of the people up here. I have been using this shop for years not just for pawns, but also purchases. I cannot say enough how many times they have saved the day. The are beyond fair and they really care, very knowledgeable and have great stock. I would never go anywhere else.

I got a really nice cello, bow, stand and case, drill with 2 batteries, drill bit set and 2 dvds for a great price! Jessie was awesome! Very professional, helpful and honest! I drove out from Mesquite and it was definitely worth the drive! I will for sure go back. Plus, there is an awesome dog park not far from there.

Very nice workers they have always help me out when I need be help thank u guys so much

Used to be $15 ffl transfer. $35 is a rediculous price hike. Ill be going elsewhere.Trinity Ordinance has $20 transfers. Great service over there btw.

I love this business. I use them for all of my FFL transfers and have always had an excellent experience with them. If you need this type ofservice why pay $35 at other places when you can do business with Purple Heart for $15 and get professional, courteous service.You do the math.Keep up the great work and know that your company is sincerely appreciated.

Hugely impressed with this place. Great fair price on items and got some great deals from them to. V friendly and helpful.

If you want to get ripped off I would go to the o e off of campbowi. Brought in an xbox one and they said that will only give $30 for it while they had the same one on shelf for $149.Update: cash america gave me $80 for it. Cash Americ is where it is at.

Went in to try and sell my amp reason being I never hardly used it and needed some extra cash the guy asked me what kind of brand it was and I Said I honestly didnt remember he begins questioning my ownership of the amp and treats me like I had stolen it just because I couldnt recall the amp brand his exact words were you dont know the brand of your own amp ? Im like I dont recall it because I barely use it and he said that they wouldnt except it because of that I feel appalled Ive given business here before with no trouble and was always greeted with a friendly hello and smile Ive bought a few things In the past as well a tv an iPod etc and it always helped because I lived right across the street and I could count on good service Ive never seen this guy before however and I hate that I was treated like a criminal rather than a hardworking woman that I am . Very disappointed !

I love their location on McCart ave but this place is pretty good too. I love working with Jesse. Hes been great when ive needed some jewelry repair done.

This place is very organised. And their prices are fair. Also the customer service is great!

The perfect place to go the owner was amazing and so nice I get the money for the one I was asking and I just get my macbook back thank you so much and if I need money again Ill come back 😁

Ive made some great buys here at super prices, and their FFL transfer services are extremely reasonable.

6 months ago I got my transfer firearms from online sale . I have good experience as well as 15 dollar transaction fee very reasonable. Hope the deal whit this place again THX for that

Great people. Best pawn shop Ive ever done business with.

Nice clean place friendly staff stopped by just to see what firearms they might have prices seemed to be on the high side but over all not a bad place

Great company...I enjoyed their Grand Prairie location and told the manager I was going to give him a shout out.

Great people, very friendly and they have loaned me more on items that Ive taken to other local pawn shops.

The store looks great now that Purple Heart Pawn bought it! REally opened it and cleaned it up! Love the gun inventory!

Great place. Luv both of these locations!

Super friendly, great service, will be coming they have my business for sure, great quality products, and in good condition.

Couple years ago I bought a whole bunch of drill bits and the staff was very helpful very friendly

Good ppl good prices been using this place for some time now.

Very nice and friendly employees. Really good deals.

Excellent FFL service at a very reasonable price.

Dont know how this place is in business. They dont seem to want to have customers pawn anything! Came back after not coming for a long time and still the same olé same olé

Good guys very fair and really help me out during some rough times after moving down here

Really nice jewelry selection

Great people, great service, willing to work with you.

Tried to call to see if they can loan money on my pawn and they didnt answer the phone so went all the way over to pawn shop and they said they dont Lian money on a item that is a Windows 7 .. now if yall would answer ur phones I wouldnt be writing this review

Horrible horrible customer service and damaged my laptop I pawned, they paid for it but owner was still unprofessional about it, do not pawn your items here.

Awesome FFL service

Exellent place

Fair loan pricing...

Friendly staff