Blake did an amazing job getting me set up with my new beds set!!! Super helpful and friendly and very informative. Great place to go if you are looking for great deals!!!! So happy, will be shopping here again!!!
I took a chance and went here in search of a decent king size mattress. Any time I see “EVERYTHING MUST GO,” I want to know what’s going with me. Not only was the customer service unparalleled, I found an amazing mattress sporting unforgettable comfort. The ONLY downside to this, is that the comfort level of this thing is set to “CURSED” because once I’m down, I’m DOWN like a first class jet with a failed engine. Like, why would they do this? It’s like a “too good to be true” type of comfortable… If that makes any sense… Is that weird?.. I don’t know. Anyway, Yes, I love it and no I don’t want to get out of bed for anything, now. They get a 5/5 from me. Thanks you all! 💤
This was our first mattress purchase, and it went fantastically. The salesman was super knowledgeable, I think. I dont know, what do I know about mattresses? At any rate, we got the exact mattress we wanted with a 100-day financing option. The salesman (at some point Ill get his name, and edit this) was super friendly and catered to my inane conversation topics. Great experience.
Blake was so amazing and so helpful with the whole process I would 1000% recommend him to everyone I know to come and buy.
Blake helped us purchase a mattress for our spare bedroom. Answered all of our questions and gave us a good deal! Will be back for sure!
Great service. Great mattresses. Great Great Great 👍👌👏
My man Blake he killed it. He was excellent in explaining how the financing works, how youll love the mattress and everything. Please stop by and check him out you wont regret it.
The perfect mattress store! Blake was absolutely amazing! He was very pleasant, informative, and super attendant to your needs! Would definitely recommend!
Great place to shop. I would come back and get a mattress again. Blake has a good sense of humor and works with your price range well. Gave me a great deal. Thanks blake.
Blake was knowledge and helpful from start to finish. Large selection of great mattresses and we walked out with three sets at a great price. Delivery available. Thanks for a great nights sleep!
I have never had such a great experience in a store as I did today in Mattress Depot. Blake made me feel welcome the moment I walked in, found out right away what I could get financed for through their 3rd party companies, and talked me through every mattress available to me without making me feel like he was rushing or trying to push me on the most expensive bed. He made sure I found the beds I wanted and would be the most comfortable on while being professional and extremely friendly.If anyone is looking for a good mattress for a great deal and someone who is enjoyable to buy it from, this is the place and Blake is your guy! Thank you for being awesome!
The customer service here was Great! The guy working was very informative and friendly, I walked away with a quality mattress at a surprising cheap price!
Blake was knowledge and lead to us to the perfect mattress! Great expierence!
Great products, wonderful service! Blake is awesome.
I had a great experience here with Blake. I was in and out so quickly with the perfect mattress for an amazing deal! I highly recommend this place if you’re looking for a quality mattress for an unbeatable price, and make sure to ask for Blake!
Blake was very friendly, professional, and helpful for picking out and buying a full size mattress and box spring for my daughter. He asked all the right questions so that he knew what the best mattress would be for us. He was able to give me a great deal within my price range for a great mattress. I got the Full Phoenix Pillow Top and it is very comfortable and perfect for my daughter (and sometimes for me too, haha). He had the mattress and box spring in stock so I was also able to take it home right from the store. I had a great experience and I will definitely be back the next time I need a mattress.
Blake was incredibly helpful with every step of the process. He personally helped me find the right bed for me, helped me compare/contrast different models, and then cut me a great deal when all was said and done. On top of that, he personally helped me set up my adjustable bed frame! I literally could not have asked anything more of him.
Let me just say- BLAKE IS AMAZING!! He was friendly, helpful, and gave my fiance and I an awesome deal!! I will definitely be referring more people his way. If you need a mattress- GO SEE BLAKE!
Awesome experience buying my first non hand me down mattress. 100 day interest free financing helped me to buy the exact mattress I wanted and I couldn’t be happier with my purchase. Blake was amazing and knowledgeable in helping me find my perfect bed. He gave me the option of delivery or pickup. They had to order the mattress I wanted and it was ready to be brought home within 2 days! Looking forward to all the deep sleeps this will bring.Was encouraged to look around and browse other stores and not once did I feel pressured into buying.Thank you Blake and Mattresses Etc.
I cannot stress how amazing my experience here was. Blake took his time to show us exactly what we asked for while also entertaining our insane 6 year old and letting him enjoy the experience as well. He worked to get us what we wanted in the price range we wanted. I will always recommend this place and Blake to anyone who asks.
Blake was sooooo helpful and super knowledgeable, specially being my first time buying a mattress, I was a little nervous but he made the whole experience wonderful and super easy to understand!! This store has the best prices & best customer service!!!
Awesome service and great deals. Blake did an outstanding job as a sales rep. Very persistent! I received my mattress before the time i was expecting it. Thanks to Shaun the delivery man for going the extra mile and lending a helping hand it is all well appreciated! 😊👼
The owner was very nice and provided excellent customer service. I told him I was a single mother and he was willing to help me get the best deal possible. I would definitely recommend the Mattress Depot because I plan to make more future purchases with them.
Love the customer service here. Attentive, respectful cut to the chase. I asked for a specific bed and time and so it was delivered. The delivery of the box bed was wrong but was corrected asap without additional cost or disputes. Delivery cost is really good too. Highly recommend.
Blake was amazing!!!! He went above and beyond for us! Great customer service and got us exactly what we were looking for in our price range! I will definitely recommend him and mattress depot to anyone that is in the market for a new mattress!
Blake was awesome! Answered questions we didnt know we had. Was very knowledgeable. Gave us a great deal and even threw in free sheets!!
My mom was looking for a cooling mattress and found a great sale here. Blake was awesome and he is the best. Thanks Blake. Give him a try.
Stopped in yesterday to look for a new matress and Blake was very helpful in getting us our new matress! He was very knowledgeable on brands and wasnt pushy when it came to customer service
Blake is the man. Easy work with. Quick. Glad to do business again.
I Had A Great Experience Here!.Blake Was Absolutely Amazing!.He Was Extremely Knowledgeable Professional && Courteous && Gave Me All The Best Options For My Financial Situation!.I HIGHLY Recommend Him!.The Store Also Has Great Options To Choose From Is Very Clean && Organized && The Customer Service Is Excellent!.
Blake Denney was very nice and very helpful
Blake was great and very helpful with our purchase... We will definitely be coming back..
Bought single mattress for my son..good store fair prices
Want a great deal on a matress or any accessories then you need to go see Blake at Matress Depot. Very knowledgeable about what type matress suits your sleep habits. Not a pushy salesman.Thanks for a good nights sleep.Go
I spent 1,300 on a 2 sets of bed waiting for them for a week .They got terrible delivery guys. The delivery guys are not careful with your stuff they just drag everything on the ground and tear the fabric on the mattress and the box spring. The store exchange the damaged mattress and box spring but when I got the box the staples came off from the bottom of the box. The store wont even do a refund just a store credit. I dont recommend this store to anyone! Go spend your money somewhere else its not worth it!!!
This customer was given the same comfort warranty as the 1000s of other customers we have helped achieve a great nights sleep, however her request to upgrade from a $949.00 mattress to a $1299.00 mattress for ONE penny is unreasonable. We will still honor the comfort warranty even though it is past the 30 day warranty period for something of equal value in an attempt to satisfy our customer. All that was expected was for the customer was to pay the difference of the credit she received and the price of the better mattress that she wanted.
Watch out for this place! Make sure you understand your payment agreement before you sign! I got ripped off sue to the lack of communication smh...
Blake was very helpful and made my in store experience very easy.
5 star rating for Blake! He did amazing selling us a mattress. We had a terrible experience with the delivery. Was told the mattress would be delivered between 11-2 they didn’t show until 3:45. Then when they delivered they didn’t even check to see if anything was damaged. Just left. The plastic was melted to the liner of my box spring. Called corporate and explained what happened and the lady said we have a driver out now we will bring you another box spring. My husband left work and rushed home. They never showed up or called. Again called corporate they didn’t care. Terrible experience but love my mattress. I love the mattress so much i didn’t/don’t want to cancel my order. I was given free products for the inconvenience but didn’t receive everything I was suppose to get. Needless to say I have a messed up box spring still and the company has done NOTHING to make it right. It’s a shame. Go elsewhere. The stress isn’t worth it.
Great service! Ariel was very nice & helped me find a good mattress at an amazing price! Would def recommend anyone who is looking for mattresses or bedroom sets!
Hunter Torres is amazing. A great sales man. Got me into a great bed! No payment today. And delivery all the way out here in Godley.
JR helped me get a great price on a mattress and quick and easy no games or gimmicks just fast easy and delivery set up
Awesome customer service! Thank you so much for all your help Ariel! Best experience and great prices!
Matthew and his beautiful wife made the purchase of new bedding for my home an experience that can be summed in one word - FLAWLESS!!!I will never visit Rooms to Go, The Dump, Mattress Factory or a Serta store again so long as Matthew is right around the corner - accolades to his rapidity, attention to detail & industry knowledge.
Our daughter purchased a mattress about 3 months ago from Mattress etc, and we had such a great experience with Ariel and the bed itself, that when it was time for my wife and I to get a new mattress - there was no question where we were going. The experience was just as great the second time around!
Best experience in a mattress store ever. Great service and knowledge of products. Recommended to family and friends. Excellent job. Thanks Ariel
Save your money go else where. I wasted so much money at this awful company. This is the most unprofessional company I have EVER dealt with. Its lie after lie after lie with them. They are fighting against us to make what they did wrong RIGHT. Going to the extent to report them to BBB.
They wont allow zero stars typical for this company. We were lied to and decieved Read thoroughly and sign nothing. There is no 24-hour cancellation money back there is no 30-day trial money back there is no downgrading to a cheaper model money back there is only in-store credit no matter what they say. This is the type of company that preys on people that trust what they are told by a friendly face, with a used car salesman attitude.
Very professional, great price. We even got a free pillow. Ariel is definitely a professional, very courteous and accommodating. I would recommend this place to anyone wanting a mattress.
My husband and I just purchased our new bed just yesterday, Hunter was very knowledgeable and friendly. Made the buying experience fast and easy.
Bed frame WAS NOT properly assembled upon delivery. The entire metal beam was left, untouched in the box. One driver made a comment about a sexual item (a condom) while pulling off the plastic on my bed. Wasnt told that the bed headboard was actually not included in my purchase after the bed was delivered. Called the store to find out that it was only included if financed, while I payed in full. I was told deferently in the store, before purchase. My mattress felt ENTIRELY different and very hard as opposed to the floor model, to top it off.
The manager worked hard and diligently. I almost walked out but he was able to get me what I needed and for a good price. Thank you for your customer service!!! :-)
I LOVE IT... ARIEL is the best, she greeted me as soon as I hit the door!! She walked and talked me through every step. I WILL most def be doing much business here!!
My experience at the store was rather pleasing .I was greeted the moment i stepped threw the door by Cameron the employee at the time, he made my time their rather very helpful it as easy and fast, he was very accommodating with my price range and helped me make my choice he really does know how to sell a bed . i would not mind going back to the store again, i would also recommend my friends and family
My fiance and I were just passing and decided to stop just look. We walked in and was immediately greeted and assisted by a man whose name we didnt get. We werent exactly ready to purchase anything but Ariel made us a deal that we could not refuse. Our mattresses were delivered right away. You get customer service like this anymore now days. We will be doing business in the future. Overall our experience was awesome.
Ariel is very down to earth-very knowledgeable about her merchandise & a great selling point-DOESNT PRESSURE you!! Would definitely buy from again-highly recommend!!
I had a great experience at mattress etc April was a great help i was having a hard time deciding on what mattress to get.she was very patient with me she went over a hand full of different mattress with me....More then once tell i finlly pick witch one i wanted i plan on coming back to see her to get my mom a new mattress I would refer her to anyone shes great.
Blake really helped me and my wife out a lot today
Poor warranty. Unless your mattress is pristene condition dont expect them to cover a one year old mattress. Such a tremendous waste of money.
We came in looking for a bed for my mother...Ariel was great helping us pick out the right comfort and size for my mother I would recommend this place to anyone that is in need of a nice bed at a great price...thank you again Ariel... :)
Got all our questions answered & was able to buy 2 mattress with confidence! Thanks Ariel DeJesus for your great customer service!
The place is very clean and friendly, the man here is not awkward and actually talks with us and not only business
Best place to buy a mattress, loved the prices!!!
IF YOU PROMISE A PRODUCT NEXT DAY, YOU SHOULD FIGURE OUT A WAY TO FOLLOW THROUGH WITH IT. NOW WE ARE WITHOUT A BED TO SLEEP ON FOR A NIGHT, ALL THANKS TO THIS COMPANY. SAD.
Very clean shop. Employees are very friendly and great attitude. Overall would shop here more often.
Hunter helped us find just the right mattress. We weren’t planning on buying today but he made it so easy.
We had a great time picking out a mattress, the woman was very nice we will definitely come back for more
My experience with Mattress Etc. was superb. Ariel DeJesus took great care of me and my family. Showed us ever6thing we wanted with no pressure, a big smile, and top tier professionalism. Ariel worked with my bugdet to get me an awesome mattress with at an even better price. Well definetely come back!
Great price and Service
Ariel DeJesus was an amazing help! I would definitely recommend Mattress Etc to my friends and family!
Hunter was very knowledgeable and got me in and out quick without the feel of a pushy salesman.
Great service and extremely friendly and helpful thanks to Mrs. ARIEL DEJESUS!!
COMPLETE NIGHTMARE!!! TERRIBLE CUSTOMER SERVICE FROM A WOMAN NAMED ARIEL AND ELIZABETH ON TRYING TO DO 30 DAY RETURN.... I TRIED BUYING FROM SMALL BUSINESS AND THIS WAS THE BIGGEST MISTAKE AND 1300.00 I HAVE SPENT GOOOOOOO SOMEWHERE ELSE
The service was great Ariel Dejesus was very positive she helped us out did a good job finding us a mattress. Over all very good experience.
Liquidation sale, everything must go advertisement is a lie. Must watch out!!!
This place took 3 weeks to deliver my bed which was have done . they did an half hearted job.
Kind of average.
The person who attended us, a very kind person attentive to the clientele.
I was very happy to buy in this store pipes an excellent seller