Pa
Paul Cole Motors Inc
1621 N County Line St, Fostoria, OH 44830, United States
Comments
st
Review №1

I had the best experience with Ken Kip on Monday. I went in to try and sell my car back to them that I no longer needed. He took great care of me and with in 10 minutes I had a check in my hand and out the door!! Matt Gruss is always great to work with as well!!! I highly recommend going in to see any of them there if yo need a reliable great car with no issues and easy financing options!! Thanks again for a great experience!! We will be back when we are ready for a new car!!

Al
Review №2

Awesome experience with Jerry, got us an approval for a vehicle that suited us well, with very little hassle. Im most pleased.

Ce
Review №3

The salespeople are great...the service department is great

Jo
Review №4

Friendly, very accommodating....salesman was great. If you need a vehicle, call Charlie Flechtner.

Ja
Review №5

Test drove a vehicle on a Saturday morning. Some warning lights came on and the 4x4 didn’t work. Told them I would buy the truck if those issues got fixed. Charlie told me they would have the techs look at it on Monday first thing and he would call me Monday to let me know what they find out. Never heard a word from Charlie. No phone call no nothing. I finally called almost a week later and Charlie tells me the truck sold as is.That’s cool - glad someone bought the truck (hope they knew about the issues). But it sure would have been nice to know because I thought they were going to fix the issues and then sell me the truck. If you tell someone you’re gonna call them, you should call them.Big waste of my time. Would not recommend.

Gu
Review №6

I wasnt there 3 weeks ago

Se
Review №7

All around a great place to buy and lease vehicles from. The service and parts departments are very helpful.

Ti
Review №8

Mike Palmer was great! He was very helpful and found the car I wanted! Sunny was great too! The staff was all very friendly and helpful! If you want a great car and great salesman go to Paul Cole in Fostoria, Ohio and ask for Mike! I couldnt be happier! Thank you all so much!

Ju
Review №9

They were the best great bunch of professional people. My Jeep Cherokee needed warranty work they went above and beyond. Thank you so very much!!!!

Pa
Review №10

I took a used Honda that I was looking at purchasing from Paul Cole Motors for a pre purchase inspection at a Honda dealer in Findlay. The Honda dealer found an oil leak that they told me should be fixed. They said if they were selling it on their lot they would fix this leak before selling the car. I was willing to have this repair made myself but when I asked Paul Cole Motors to reduce the price by 300, the price of the repair, they said they were only willing to reduce the price 137 dollars. So, Im assuming theyre planning to sell it without the repair that the Dealer recommended, because I wouldnt buy it.

DU
Review №11

Bought my 2nd car from Paul Cole Motors today and Its hard to want to go anywhere else. The staff is all about you. Unlike other car lots they are more about you being able to get exactly what you want rather than trying to sell you the most expensive thing. Not to mention the play area for the kids is a life saver. Thanks to all of you for a great car buying experience. Thank you Mike Palmer (my salesman) for going above and beyond to help me out and making it a great buying experience ! A special shout out to the financial girl Sunny 🌞 Thank you for talking me through everything and getting me a good rate with average credit without having to apply for a loan and like 5 different banks!

Mi
Review №12

I absolutely love the staff at Paul Cole Motors. They are so helpful and caring. They listen and are genuine, not at all pushy. I am actually sad to have my Jeep purchase completed because I dont get to see them daily. I totally recommend them!

Pa
Review №13

..awsome group of people!

Ja
Review №14

Awesome experience! Best car buying experience I have ever had! Sunny and the team were absolutely amazing with helping get everything I wanted. Will definitely go back and recommend everyone to go there for all the car needs!

Ta
Review №15

Staff was great, smooth transition and took amazing care of me. Treated me with respect and gave me a great deal that was right for my family. Sunny Wildman is the person to go to! She will make it work for you!

Da
Review №16

This is one of the best dealerships in the area, good prices on their cars, good customer service and friendly. Their service center doesnt try and force you to get unnecessary repairs, and doesnt charge you an arm and a leg for what you get done. I have gotten my last two cars from them and will most likely get my next car from them. I would recommend stopping in and seeing what they have if you are in the market for a new, or a new to you vehicle.

an
Review №17

I bought my Dodge Ram from Paul Cole Motors about a year ago, I never thought I could have a better experience with buying a car. Ive went to the other dealerships, and no one could get me a deal like Sunny did! The staff was very friendly, I got a great deal, nice waiting area offered me drinks and a snack. I got financing when I thought I would never get financing and the payments didnt kill me. I have since raise my credit score over 200 points by buying a car and now Im able to buy a home! The staff at Paul Cole Motors really go above and beyond to help take care of their customers! I tell all my friends and families to go to them!

Ly
Review №18

Great staff

El
Review №19

Wheres the new cars. All you see is jeep & pickups.

Je
Review №20

Mike was awesome in the process of finding me a new car. Definitely stop out if you need a car!!! Great customer service

Fr
Review №21

Very good. Took care of me right away. Cleaned snow off car too.

Jo
Review №22

The absolute most HONEST and TRUSTWORTHY people to buy a car from. My family and I are in NC and NY and we always make the special trip to Paul Cole Motors to buy our vehicles. And always will!!

kh
Review №23

Best dealership around. Low prices for their cars, friendly staff, and a service department that cannot be beat. I take all 3 of my cars here for service and highly recommend this dealership to anyone who needs work done.

La
Review №24

Sunny Wildman was the best of the best getting me into my van! I had a 2015 Chevy Cruze through Taylor Kia of Lima, and couldn’t fit my three kids no longer so she was able to get me into a 2019 Dodge Grand Caravan with almost the exact car payment before with negative equity included. I loved how determined, and understanding she was through the whole situation! She constantly reassured me through the whole process. I couldn’t of asked for a better deal, vehicle, or person! I am super blessed at making this life decision in 2019, because of sunny! You should honestly promote her or give her a raise! She is an outstanding person! Thank you Paul Cole Motors, but more importantly thank you SUNNY!

Ki
Review №25

They are very nice and very helpful. Good people there. The ladies in the office are wonderful!

Ro
Review №26

I am very happy and pleased to have had dealings with the people at Paul Cole Motors they treat you with upmost respect and will go out of their way to make you as comfortable as possible.

Bi
Review №27

Best car dealership around. If you ever need to get yourself a new vehicle go to Paul Cole Motors and make sure you ask for Sunny she is amazing at her job and I highly recommend here to anyone and everyone!

Sa
Review №28

Excellent customer service. Our salesman (Ian) was wonderful, and the finance manager (Sunny) worked dilligently to get us a payment we could afford. Highly recommend!

Ni
Review №29

Not good. Can’t trust these people as far as you can throw them. Treat their customers bad and their employees even worse! Got a car and had 4 things wrong with it and they only fixed two of the 4 and told me it all was good to go. I can still hear the air coming through my driver door because they did NOT replace the seal as they said. Ball joint never got replaced either.

Ro
Review №30

VERY NICE PLACE GREAT CUSTOMER CARE BOUGHT 2 NEW VEHICLES IN LAST YEAR HIGHLY RECOMMEND THIS PLACE!!

Wi
Review №31

Efficient. Nice waiting room. Great 3 oil change deal.

Je
Review №32

I cant say enough about my great buying experience! I spent a lot of time looking for a specific used van which they had. I drove 2 and a half hours to check it out and make the purchase! I was a little worried about getting something so far away, but they took great care of me. When I had a small issue, they completely took care of it! Actually they not only took care of it, they went way above and beyond the call of duty to help me! I would not hesitate to purchase another vehicle from them.

Te
Review №33

Just least our 4th vehicle from Cole Motors. I actually explored other dealerships this time around, but Cole came in below the others, and with the amazing service we have received from the Cole team in this and past transactions and quick and painless paperwork, its hard to go elsewhere.

Co
Review №34

Friendly and honest dealership! I wont buy from anyone else!

St
Review №35

Sunny, the finance manager was amazing!! She was more knowledgeable than the salesman that we had. She is definitely a keeper!!

Se
Review №36

You dont find service like this anymore. Fast, efficient and with a smile. Here you are a customer not a number.

Ke
Review №37

Great service and great selection of vehicles. Very friendly staff. Would highly recommend .

Ro
Review №38

Nice place to buy a vehicle.

Ro
Review №39

Have bought several vehicles here over the years . Visited with a family member buying a truck same great service and friendly staff

El
Review №40

Thank you so much for getting my daughter into a vehicle all her babies carseats fit in!

Ma
Review №41

Service with a smile! Very knowlegeable, nice, and professional!

Ca
Review №42

Sunny was great with helping us find a decent car for our son.ThanksHeather Oesch

ho
Review №43

Sonny is great sales person all should strive to her level

Te
Review №44

Due to new management practices and internal questionable business practices I wouldnt buy an oil change let a car from here.

Ma
Review №45

The service people at Paul Cole Motors are excellent. .

Ca
Review №46

Ask for Charlie, been buying cars from him for many years.

Ca
Review №47

My boyfriend and I just took a 52 minute drive to go and look at a chevy traverse that we had seen on craigslist for a great price and low miles. We get there and talk to a guy name Joe or Joey. He seemed friendly. I told him that I had called and talked to him a couple days prior to discuss a good time to look at the traverse. He went into the back to get the keys and comes and informs us that it was out on a test drive and that there was a little problem with a gear shaft or something. But he assured us that they were going to fix it etc. He continues to ask about what kind of vehicle we were in the market for and we told him that we wanted a 3 row seat. He told us about a Durango and a journey. He proceeds to look for the keys. He goes out to look for the vehicle. As Im thinking oh wow thats courteous to bring the car to the door seeing as it was raining. Instead he comes in and continues to look for keys and then informs us that the Durango is in the shop and tells us that he wants to show us another vehicle. So he takes us outside (while its raining still) all the way to the back to look at a car we cant even test drive yet. Apologizes for what I have no idea because I could barely hear him. Then he insisted on taking a picture of our Saab vin number to see how much we would have for a trade in. He goes inside and never came back out. There was no customer service whatsoever and just gave us a run around knowing we drove damn near an hour to come and look at this specific vehicle. I will NEVER return to this dealership. The least he could have done was give us a 5$ gas card for the trip knowing that we didnt get to test drive any car that we were in the market for. Im not asking a for a hand out but customer service is SUPER important. There was absolutely none. If I could I would give them no stars because the inside smelled really bad also.

Du
Review №48

Paul Cole Motors is the truth. I was a first time buyer with 0 credit and they got me off the lot in a 2015 Chevy Equinox. Shout out to John the salesman who answered every question I had.

St
Review №49

Good customer service, nice waiting area with beverages provided.

Ta
Review №50

Service manager went above and beyond to help me in time of need. Would highly recommend.

Ja
Review №51

Great experience. Would recommend highly!

Ho
Review №52

Great experience!!! Very impressed with the service we received!!

Mi
Review №53

I just go there for oil changes and the staff are very friendly and the oil change deal they have is amazing!! Im glad this deal is available so close to home.

Li
Review №54

Thank you to sunny who helped me find what I was looking for after losing my car to an accident. She went above and beyond and got me the help I couldnt get else where. Thank you sunny!!

La
Review №55

Great service sunny is awesome ask for her

Da
Review №56

Fast and efficient.

Ga
Review №57

Pretty quick service

Ki
Review №58

Friendly staff, great deals, and very informative.

El
Review №59

Felt very disrespected, they acted like they didnt want to sell us a truck. Wouldnt buy a vehicle from here if it was the last place on earth.

Br
Review №60

Sunny and chuck were amazing!!

Er
Review №61

Thank you to Gage and sunny for finding us our dream van 😁😁😁 hope to get another vehicle with you guys again soon!

Ge
Review №62

Great deals thank you

Am
Review №63

Never again.. Genral manager lies.

Ma
Review №64

Horrible customer service, love draggin there feet........

To
Review №65

Great place

li
Review №66

Awesome people..

Ki
Review №67

Sunny Bullock Wildman--- Rocks ⭐⭐⭐⭐⭐

Na
Review №68

Very good

Lo
Review №69

Great service

Information
69 Comments
4.4 Rating
  • Address:1621 N County Line St, Fostoria, OH 44830, United States
  • Site:http://paulcolemotors.net/
  • Phone:+1 419-435-9211
Categories
  • Auto repair shop
  • Car dealer
  • Used car dealer
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–8PM
  • Friday:8AM–5:30PM
  • Saturday:9AM–3PM
  • Sunday:Closed
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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