We had a new Larson storm door installed in late spring. When we transferred the glass for the screen as the weather got warmer, we noticed the screen was very loose on the frame, and decided to try to exchange it the next day. That evening, my adult son stopped over to our house, and on his way out the door, his foot bumped the bottom of the screen, bending the frame so much that it is unusable now. I called Larsons customer service to see about getting it replaced, or even better, purchasing a better quality screen with a sturdier frame. The agent I spoke with told me she was sorry but there was nothing they could do for me. Larson does not make any better quality products. If you are looking for a new storm door, do NOT buy a Larson! A door should last more than ONE DAY! ***Update: Larson contacted me and is sending me a new screen replacement. Thank you Larson for making this right!!! (I just wish the frame was sturdier.)

Had to replace both front and back Larson storm doors. One under warranty and the other just out of warranty. Now the hinge on the back door is broken. If I could rate these doors with no stars, that would be more accurate. Will never buy or recommend Larson doors.

Larson storm doors full glass signature series are solid. Latch is smooth. Highly recommend them. Door closures work well with the toe tap to hold open.

Initially, I was super excited about my purchase of both the white Steel door by Therma-Tru a with decorative glass window and Larson’s Security door. However, at this point, I am extremely disappointed with my purchase of the Larson (Garden View) Security door in black.First and foremost the door squeaks all of the time when entering and exiting. Second, the door knob (top and bottom lock) is poorly designed; the top knob no longer locks and when we pull to close the door the “top” door knob doesn’t securely fastened close “UNLESS” we pull the top doorknob closed then QUICKLY lock the bottom latch that has to be turned - this is the ONLY way to keep the door securely fastened in efforts of locking it; otherwise, it won’t close and remains open just a pinch - so much for a SECURITY door! It’s terrible. Third, the bottom spring latch that is “supposed” to keep the door propped open does not function properly at all and slowly closes after just seconds; I have to request the assistance of my 9 year old, with standing behind the door to hold it open; such a waste! And now for the FINAL straw that has my blood boiling! I live in the South where the climate changes and our Summer’s are hot, sweltering hot. While sitting on the sofa in my family room reading a book with my child we were frightened by the sound of what seemed to be chains dropping. My child jumped, “Mommy! What is that?!” I attempted to calm her fears by telling her “it’s nothing, let’s continue reading.” Within minutes we were startled by the same sound and by this time we had both jumped onto the sofa because again, I live in the South and at this point, assumed it was a rattlesnake! We were beyond just afraid as the rattling chain like sound just got progressively worse.. As a result, I looked out the kitchen window and saw NOTHING that would have contributed to this ongoing sound. I then decided to exit my front door to walk around back and as I approached my patio it was crystal clear that the lower portion of the glass door had shattered presumably from the heat. As God is my witness, there was no sign of a bird (but why would a bird fly two feet from the ground anyway) or impact to the door/glass. It’s obvious that the pressure between both the Steel doors caused this frightening and costly impact. The screen for the door is poorly made too so replacing it defeats the purpose of resolving this issue! I’m extremely disappointed and being frustrated is an understatement. I won’t ever recommend or purchase a Larson product ever again; a complete waste of my hard earned money and these issues should have never taken place to an item that is less than a year old!

My appointment 10:00 am I com 8:00 am they are nice people 15 minute Unloaded thanks

Poor quality storm doors. Spring for sliding screen was defective and broke within 2 minutes of installation. New parts were provided under warranty and also failed in the first use, this time also tearing the screen in the process. Im returning to Lowes and doing what I should have done the first time around- BUY PELLA products. Poor quality and not what I expected from Larson.

I ordered an exact replacement handle kit the latch assembly is bent and the screws dont match the holes at all.....trying to call for weeks the cust service number always get discounted spend time with one chat waited for my replacement a week later to be told there is nothing on file for me ..so i had to start over again.....not sure when I will get my parts.....cant close my door---

Excellent place to deliver,15 min to unload,they have overnight parking

I purchased the screen door the handle was easily broken I had a bow in the bottom of the door I could see outside. They requested pictures which I sent with no reply from this company. This door is one of the most worst doors I have ever purchased its worst than the one I replaced . If I could give it a zero I would.

Sleep on front. Open 8:00 am downloaded in 15 minutes. Nice people

Good people here. Usually pick up times (for my company) is; 1200. Ive arrived earlier before and, our product was ready to go!

Best storm door out there thank you

I love my new front door but the back door Im not real happy with it, it squeeks an the bottom in 2 places is coming apart!!

Delivered a load here, was in and out within minutes, professional and upbeat employees. Role models for shipping & receiving warehousing industry!

The handle lat h is poorly designed breaks less than two years old both broke then you go to store to buy you have handle for sale for fifty dollars way overpriced for flawed product then you find out the part you need doesnt come with handle you have to order they charge another 35 dollars and you have to wait for 5 days without door working total bs and money grab for overpriced poorly designed product I have 40 plus years in business this is total disrespectful to customers

Fast unloading