Thanks to cole for getting me back on the road!! He replaced my battery, wiper blades and light bulbs! Very nice and honest.
Tyler offered excellent service. I did not have tools to change the brake light and he did it without hesitation. Excellent customer service.
I thought my battery was on the fritz so I called and the guys were super knowledgeable and quick to help. Was able to get my car to start and high-tail it down there and for sure that was the issue. Props to Elliot for replacing it for me quickly and easily. Other places required an appointment and I didnt have time for that.Thanks!
The people here are very helpful. They have a decent selection of items. I needed a windshield repair kit and found one. They did not have touch up paint for my gold Honda. Still a good store though.
Awesome people work here! They advised on our car, and did not try to sell us parts that would not fix the problem. Friendly, and upfront. Highly recommend them.
Very slow unorganized. They couldn’t figure out how to utilize A commercial account then after 3040 minutes in the store they told me I had to use cash so another trip to the bank to get cash it was a complete nightmare
Needed a battery so I went to the store and was helped by a young man named Elliot. He was most helpful installing my battery for meHe is very knowledgeable!!! I dont do reviews but for this guy I had to!!! Excellent service!!
I bought a Duralast (import) alternator from AutoZone 4037 for my daughters 2000 Lexus ES300 on May 5, 2020 and paid $155 for it. Today, May 10, 2021, I had my auto mechanic replaced it with a Denso alternator costing a little more plus $200 labor charge. (The AutoZone bought alternator was making smoke clouds, blown out the cars 100Amp fuse then quit working completely.) The mechanic said that I should never buy any alternator from AutoZone for they are all made in China and are all very poor quality. Hes seen many bad alternators from AutoZone. Everyone be warned!
Hands down the worst customer experience I’ve ever encountered. Loud, rude employees being inappropriate, standing in a group with their backs turned while I was standing waiting at the counter, multiple times, after having to ask multiple times for help to find something. Making fun of me for not knowing where to find the product I was looking for. I 100% recommend NOT to go here. An absolute disgrace
The battery died last night on our Subaru and since Auto Zone offers free tests I took the car into the shop at Brookhurst and Ellis. The test confirmed the battery was bad. Elliot was extremely helpful and nice to talk to as he replaced the battery in my wife’s car.
JD was very helpful. I wish I had cash on me to tip him. Give him a raise.✌👍
This store is very clean well kept the employees are very help full they acknowledge you as you walk in they ask if theres anything you need help with. Ive been in the automotive industry for a 20+ years and anything that I need is at an Auto Zone parts store if not they help you get it or find it.
Came to autozone just for a battery in fountain valley and Elliot really went above and beyond for me. He cleaned my battery cables because the erosion was horrible and he even pointed out that there were some safety issues with the way my battery was originally hooked up. He fixed the issue free of charge just to make sure I was safe thank you Elliot. I will definitely be coming back here for any auto needs.
Went there to look for car seat covers, they didn’t really have a wide variety to chose from. I ended up picking one which wasn’t my favorite but I really needed one to prevent stains on my ivory color car seats, however the sales associate rep advised to return if I changed my mind. Besides that the store is well organized.
Elliott was super friendly and helpful. Changed my engine air filter which I clearly do not have the tools or patience for! Thank you!
The manager was very helpful in resolving an issue I had.
I ordered struts for my vw bug hatchback. They came in that evening and I was promptly called. When I went to pick them up the next morning I asked the guy if they were difficult to install? He simply said I will put them on for you. It took him a few minutes to get them on, and I am sure vw would have charged me quite a bit to do this. I would like to highlight Phil L for his kind and professional manner. It restored my faith in good customer service. Thank you for having such a dedicated employee.
David helped me replace my battery in the dark and was super knowledgeable and the manager Elliot was super customer service and honest. He was working with another customer before me and took the time to answer their questions and offer advice/guidance before extending me the same courtesy. David was honestly the best experience Ive had with someone helping me on my car and I really appreciate him and his time.
Great team, great crew.Helped me find correct part for my truck.
Jacson was very helpful he assisted me in putting windshield liquid in my car, he also helped he remove a pain stain on my front bumper he was very polite and professional thank you so much jacson.
Elliott was incredible. So helpful. Changed my battery and discovered it was the alternator. Then switched the battery for me so I could get to A mechanic. Friendly fast service
Shout out to this location!!! I can’t remember the last time I had such great service!I went in to get a thermostat coolant. The associate George went above and beyond assisting me with this part. He convinced me to buy the life time warranty part vs the dealer part. He also went above and beyond and offered to assist with the installation. When I came back to get help, he came out with such a great attitude. I appreciate the level of service this location gave me. I appreciate the store Manager Elliot, for having such a great staff who are willing to go the extra mile. This is a representation of who he is and how he manages his store. Even the cashier Nick was so friendly. Bravo to all employees. You should be proud!
What I love about this store. That theres always someone there to help you.
Fantastic costomer service! Many in stock items, they changed my breaklights at no extra charge. Friendly service.
Close to my house. They usually carry parts in stock for my 99 f150. Management changes all the time always new faces behind the counter. Awesome rewards program real cash payout. Good warranty on parts.
Service was awesome and the people were very helpfulness
Great Service...They Love To Provide Great Service And Will Evan Set Auto Repair Shops Straight When They Shield Warranties Of Parts That Were Purchased From A.Z. From Consumers! I Now Exclusively Do Business With A.Z. Why Would You Not.
Local shop for DYI auto repair.Grate staff and management. Huge supply Hub if they do not have it in stock they can get it quickly.
Great service ! The helped find the right size wiper AND installed them.
Great place, JD was very helpful
Manager should not have a job
Great auto parts store I have personally built 6 locations
Great customer service! George was very helpful and polite finding what I needed and helping me out. Everyone was super friendly and welcoming
Always helpful! David is a rockstar! Highly recommend this AutoZone.
Elliot was able to help me this morning in a quickly professional manor. This store is very clean and nicely kept. I recommend this store to anyone in need of quality service.
I like this store and this is the place where I get things for our cars (wife and myself). They usually have anything I need and once they just got it for me within two days. Very courteous personnel and good prices. Highly recommended.
Paul is always super helpful in recommendations and car help. They have a good stock of parts and can order anything they dont have. They will offer suggestions for price points and I never feel upsold on anything. Highly recommend for all car needs. I get fluids, wiper blades, cleaning supplies, and other random things here on a regular basis.
They most definitely had the product I was looking for
The gentleman I dealt with was more interested to get off the phone than help me find if a part was in stock.
Very helpful counter person.
It was dark, I needed a dome light bulb as mine had burned out the evening before. I gave the cashier the year and model of my car . The cashier found my light bulb within a few seconds. Upon leaving the store I tried to replace said bulb to no avail. The store had just closed and two employees were leaving. I asked if one could help me. I really dont think he wanted to as they were leaving and probably clocked out, but one employee did help me anyway! Now I have light in my car. Very cool! I am actually going to go to Auto Zone FIRST for my car needs .
I visited to buy a headlight bulb. Knowledgeable representative, helped me buy the right bulb. As expected, the representative helped me replace the bulb on my car. Unfortunately the representative did not complete the job: unable to fully secure the bulb
Awesome service! I called and Phil told me he can install my new battery right away and was very polite and helpful! Very thankful!
Quick fast return/exchange of part.
They were very helpful & even helped put my new battery in😊
Service was great
Professional like always, better than Pepboys down the street.
I’ve always been a solid AutoZone customer but I’m really appreciative they stay open till 9 PM on Sundays because things can happen and I was very fortunate to be able to stop in and make an unexpected repair to my vehicle and thanks to them I was able to get it done. Kendrick at this site is doing a great job 💯
Good help! Easy and a good experience for a woman. No misogynistic attitude.
Clean well organized. Good service
Amazing customer service
Went to replace my battery, Paul and other guy whose I dont remember his name were helpful and quick. Less than 10 mins I was out.
Great service from Phil. He was very helpful and knowledgeable. We saved a lot of money.
Manager had an attitude already. Employee lied that he would accept chains back unused, with a wrapped sticker. I bought both pairs. Manager Paul was rude about it. I had receipt, but employee had to have signed or written something on it. Was not told this. Will not shop here again. I had swore off pepboys but now. I will use Amazon. Or online distributor.
I really impress Brandyns service. I cant start my car. He help me replace new battery for free, checking starter and alternate. He has service mind and his smile was so good for this situation. Again! Thank you.
Horrible customer service. I asked the girl there to help me find the right oil for my car and she just points. When i asked her to look in the computer to find the oil specifically for my car she was hesitant to to it. Ive been to other AutoZone location before and everyone has been helpful except this location. Of course Ill never be back here again
Best autozone I have ever been too. Nick helped out big time. That guy is awesome
Nice place for any thing for your car or truck and its got friendly Service and very helpful staff 🤗
I think what I like most about AutoZone is the fact that they have a free mobile app that allows me to look up all of the diagram information on any vehicle Ive ever owned. Obviously very useful feature! However Im not a fan of their prices. Nevertheless Im giving the store three stars considering the app and their friendly customer service.
I found the battery I needed for my Prius and it came with a 3-year warranty it was the same cost as the cheapest one on Amazon that only carried a one year warranty. Costco and Walmart did not carry this product. I was very pleased with the find and the customer service is always very good
Decent selection. Prices are reasonable. The turnover of employees keeps the faces fresh in here.
I always always always have a good experience with any auto zone I go to anywhere in California. This is a nice store with the worst staff!! Extremely inattentive unless they can be negative on an issue. In the mean time they are talking way too loud about personal issues and bad mouthing co workers who are not there. I will never step foot in this place again. I spend alot of money at this place but Ive never been treated like my business didnt matter.
Great service the staff really helped Me out!
Great. They had a phone mount that worked for my car... couldnt find one at Pep Boys, Target, or Walgreens.
Should try to keep better selection of air freshener in stock but great service
Very helpful, friendly and fast service
Has alot more than pepboys
They dont do f**king returns? Htf am I suppose to know if something works or not if I dont try it first? I got a can of brake cleaner which was more like brake water, didnt do the job, tried to return it, the guy says I cant resell that bro you care more about reselling something than having a returning customer? Or even better, a happy one? Thats Bs and horrible ethics. Better know what youre getting when coming here because they wont return it.
Helpful crew here, clean and well-organized.
Excellent Staff with great knowledge of ATV battery, battery charger, Brake Fluid selection (DOT3), and engine oil. I am very impressed.
The clerK helped me with a tail light issue and discovered the repair shop had not plugged the bulb in. Great help.GOOD DEED FOR FREE! !!!!
They answer all questions quickly. Even put my wipers on my car for me
It was great thank you very much for your help.
Service was beyond expectations.Bought Window washer blades.They came right out and put them on my car.I believe his name was Elliott.
Paul was extremely helpful. He even replaced my new battery for me.
I minus one star for the rudeness of the first guy, that I spoke with. He was heavy set & when I explained that I am disabled & needed assistance, with something very minor, taking a screw out of my taillight the heavy set guy, stated to me that he could not spend a lot of time helping me & he told me the same for his crew, appearantly he was in charge. There was another person there, small, but had asked me if she could help me, when I walked in, but I did not answer her, until after speaking to the heavy set guy. So appearantly, the heavy set guy, did not want to help me. So Natalie spoke up & wanted to help me. Natalie was a great help & very kind. I hope if one goes here, just ask for Natalie, if you want some genuine help from this place
I sent my wife to get a battery for her car, and she informed me all the employees not only helped her get the correct one but they also installed it for her. Every time we come to this location the customer service is a 10/10
They had what I needed. GREAT price and fast service!
Good auto part store when yout car broke down
Great service, knowledgeable staff, fast installation for new battery and wiper blades.
Ive been a long time AutoZone customer this is not the first in my life and wont be the last not saying I wont back go back and buy more stuff from AutoZone all Im saying is this is specific location when I reviewed with one start it simply because the customer service there was awful the was this Girl trying to act like a man and another guy that doesnt know nothing about parts I went and asked for hose that I didnt know the name and there were trying to force me to give them part number which I didnt know and in instead I got some attitude from the girl I know its difficult to name is but what can I do even though Im a call Guy Im not a specifically knowledgeable about every single holes on every single car of How Its called This is specific hose I had to go back and forth three four times and even after I provide him the part number then they said oh were not be able to get it and I said okay so I made it work but really really was the worse experience at autozone
Excellent PR by the employee.
Went there to find some brake lines for my truck. Help me out to come up with solution, help me out and actually gettimg them done there at the site
Very kind
The mechanic was very helpful.
Good prices.
Great price very helpful
Had what I wanted
Very helpful and quick 👍
Really friendly customer service
Quick service with a wide selection.
Very helpful and knowledgeable
Certainly a fine establishment, employees very helpful.Bravo
The motor oil here looks exactly like syrup
Worst AutoZone ever. Manager is combative and rude, delayed getting my part for over an hour past stated time. Will never shop there again.
Very accommodating staff.
Computers down for over a month wont take returns, other stores stock more items too, avoid if possible
Reasonable prices, good hours.
That Paul P. is a real treat. First he closes the store early, than says what? when you knock on the door. Then he gave me 6 excuses for why I couldnt return something, and none of them made any sense.
They finally hired people that know something