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Neil Huffman Chevrolet Buick GMC of Frankfort
1220 Versailles Rd, Frankfort, KY 40601, United States
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Neil Huffman Chevrolet Buick GMC of Frankfort
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Ti
Review №1

I just bought a used car today!!! I had the best experience with Angie!!!! She helped me so much find the perfect car for me and I could never thank her enough!!!! She’s legit the best!!!! And Scott aka Scottie!!!! He’s the best when it comes to warranty and everything else he will definitely keep you laughing!!! Definitely the best experience I’ve ever had at a car dealership

Me
Review №2

I bought a used vehicle from here with the help of Angie and had a wonderful experience the entire time - very sweet and helpful. It was a very painless process! Scott was also very helpful with warranty info and the title registration. Would recommend this dealership for any used car purchases youre looking to make. 👍

Ss
Review №3

Took very good care of my 90 years old moms car.. my 1st time there.. as a retired mechanic I am VERY PICKY.. great job

Pa
Review №4

Purchased my vehicle from Todd Porter who is the best salesperson. There was no pressure he answered my questions he has amazing personality and made the buying process quick and simple. I just took my car in for an oil change service is 10 stars. I highly recommend them. And I love my car so thankful I purchased it. This is the best dealership.

Da
Review №5

Never had a better experience shopping for a vehicle! The staff there is amazing, and extremely helpful. I would highly recommend Neil Huffman Chevrolet if you are in the market for a new or used vehicle. My husband and I both purchased vehicles last week and we both agree that we will be going back there for any future purchases. Thank you to the ALL the staff there for making our experience so easy! You guys and gals are amazing!

Pa
Review №6

Oil change in my Z06 corvette was easy and very affordable. Really pleased with Neil Huffman and will be first place I look when I need another vehicle

Ch
Review №7

Everyone was super nice and really helpful and I will be buying my Vehicles here from now on

mi
Review №8

I did not buy a vehicle but I did have the service department work on my Duramax and although they did fix my truck eventually... it took two months to do it. There was no communication from the service department at all!!! The only way I knew anything was when I called up there and asked questions. If I had anything to suggest it would be to communicate with your customers.....

Le
Review №9

After having a not so positive experience and given the run around at another dealership we decided to shop at our local Chevy dealership. We fell in love with a car on a Louisville Neil Huffman lot but it was no issue at all getting it to Frankfort at all as it arrived the next morning. Angie helped us every step of the way and was an amazing help and very knowledgeable and answered all of my questions. I also want to thank Scott Easterling for his help going over warranty and what would fit our needs best, he is a great friendly person, as was everyone else at this dealership! It was overall a great experience here.

SH
Review №10

Great service.. Friendly staff. Clean facility

Ja
Review №11

This is the second time I’ve had a bad experience with this dealership. The service advisor Justin and Bobby is friendly, but not very responsive with calling back or and giving updates on my vehicle.Set an appointment to have my car serviced for several different things, recalls and maintenance issue. I was told it would be 2 weeks to get a recall part in, it’s now 6 weeks and still no call update on the part. I also had to schedule an appointment for service because my car was cutting off before any recall part was received. I was told it would be 2 weeks before my car could be looked at when I should already had something set up. This was a very bad experience and this the second time I’ve spent money to not have my issue resolution with this dealership. I’m still waiting on a recall part if it ever come in.

Ru
Review №12

Toma was awesome! She listened to what I wanted and called as soon as one was being taken off the truck. She did most everything over the phone and when I arrived I was in and out under two hours with the vehicle I truly wanted.

ky
Review №13

Every visit I am treated respectfully with great hospitality. Im in and out quickly with no fuss. Very reasonably priced.

Bl
Review №14

Been here for about 2 hours for a simple oil change. Very ridiculous to be made to wait this long. Waiting area and hospitality area is very poor. Needs to have cookies or chips or something out for customers if you are going to have them wait 2 hours for a simple oil change. Will not be back here.

Sh
Review №15

July 2, 2021 we bought our new (to us) Chevy Silverado 3500HD from Neil Huffman Chevrolet in Frankfort Kentucky! Why the exclamation point you ask? Because we traveled all the way from Colorado to buy this awesome truck! From the word go on deciding to make the purchase on the truck, Angie Durr made the long distance purchase a no brainer! Angie was immediately responsive to my inquiry about the truck, to openly inviting us into the dealership upon our arrival from Colorado two days later. I was initially hesitant on the long distance purchase via the internet, but Im glad I found the truck online which led us to Neil Huffman Chevrolet, and ultimately meeting Angie in person! Thank you Neil Huffman Chevrolet, Scott Easterling in finance (for making the purchase/warranty paperwork entertaining!), and thank you a million times over Angie for your kindness, and helpfulness with our new truck!

Mi
Review №16

Excellent and friendly service provided by Bobby Toll and the rest of the Staff at Neil Huffman Buick. Grateful for your honest and family style way you serve each customer. You been real blessing!

Mi
Review №17

I had an appointment to look at new vehicles. I didnt think I didnt they would be able to help. I was approved and got into a newer vehicle that surpassed my expectations. I was even able to get it with no money down!!! Issac was my salesperson and worked extremely hard to get things done. I highly recommend Neil Huffmans. I will definitely be doing more business here!!!

De
Review №18

They where not professional I took my new truck there they took over 2 hours for a oil change. While I was waiting for my truck I got up and walked around the building they had my truck in a building look like you will keep rabbits in. The guy was backing my truck up and hit a box. He did not know that I was the owner of the truck and I was watching him as he pull forward he went back and almost hit a motor that they had sitting on the floor. I told to do to stop he said I have this man I told him immediately I am the owner of that truck. Than his eyes got bigger than a deer that saw headlights! I am very not satisfied I hope whoever use them have better experience than we did!

Je
Review №19

Thank you so much to Angie for helping me upgrade into a newer Buick Enclave!!! I am so happy and I absolutely love working with you!!

Ga
Review №20

Great friendly service. Bobby is very good at his job

Pa
Review №21

My sales associate Angie was a rockstar. Went above and beyond to make sure I got the exact car I was hoping for and made the process very easy. Very happy customer.

Di
Review №22

My salesperson Dylan provided excellent service. He did an excellent job explaining the vehicle to me and showing all the features.

JM
Review №23

The guys at Neil Huffman, Aaron, Mike and Steve, went out of their way to accommodate us. We called about a vehicle we had seen on line that was at another dealership. The guys made it happen and we were lucky to be able to view the vehicle and purchase it!!!! Thanks guys

No
Review №24

This makes 8 vehicles I have purchased from this lot over the past 20 years and whoever the sales person or sales manager it has always been a great experience

Al
Review №25

Highly recommend Toma as a sales rep! She made everything quick, hassle free, and even helped entertain our little one through the buying process. We were in and out within 3 hours from start to finish. Excellent establishment to purchase a vehicle from.

Tr
Review №26

I enjoyed working with Isaac, Makayla, and Alec. They were all very professional and helpful!

El
Review №27

We had a good experience at the Chevy dealership in Frankfort. Angie, our salesperson, was friendly, very professional and comfortable. She went beyond our expectations even after the sale to make sure we were pleased and satisfied with our purchase. We also need to mention Brandon a service tech who was very knowledgeable about the trucks capabilities and spoke highly of this year model that we considered and bought. Without those two individuals, we would not have had such a good and satisfying purchase.

Co
Review №28

Overall wonderful experience at the dealership. Angie Durr was an amazing sales expert and was very knowledgeable of the z71 trail boss I purchased.

St
Review №29

My husband thought we were just going to look at cars yesterday until we walked into Neil Huffman GMC. We were so fortunate to have Todd Porter meet us at the door. This was by far the best experience we have had with a salesman and dealership. We told Todd what we were looking for and he found it. How we wanted to handle the deal if we bought it and he listened. We were not pressured nor hassled and to my husband’s surprise we bought his dream truck. From Todd to Stephanie in finance I would rate this dealership 100%.

Da
Review №30

They were running behind a little but got me in at a reasonable time. Did everything I asked them to do checking filters and belts and did an oil change and rotated my tires. Will go back because they took good care of me and my vehicle.

Ka
Review №31

It was so fast. The price went up a little but it was my fault. I love the Encore.I’ll be back

Br
Review №32

Tony and the guys were excellent. It was the most enjoyable vehicle purchase experience I have ever had.

Fa
Review №33

I took my 2010 Camaro SS in for service to Neil Huffman Chevrolet in Frankfort, KY. Before I showed up, I called and spoke to Bobby in service department. I explained that I didnt have a ride home and asked if they might be able to help. He said not to worry and just to show up and held true to his word even though I showed up nearly at closing. Afterwards and throughout the time they had the car Bobby was extremely communicative and helpful, making sure that everything got fixed perfectly and calling to discuss next steps regularly. The shop even had to buy a new machine to perform oil pressure testing in order to figure out the root cause for my issue. I will definitely be returning here any time I need service even though it is significantly out of my way. They go above and beyond expectations.

He
Review №34

Had a great experience at Neil Huffman Chevrolet-Buick-GMC of Frankfort. Go see Toma Havens, very pleasant and professional and got me in my new ride for a great price in my budget. They even checked on us to make sure we got home safe since we drove from Louisville and the roads were still rough due to snow and Ice.

Ti
Review №35

Have been searching for the perfect vehicle for awhile and was Greeted in a very professional manner by Todd Porter. This man is very knowledgeable on the product. Not pushy at all was able to show me cars in my range and said I had many options. Was very flexible and Even went as far to reach out to me on his personal number on his personal time. Very pleased by the experience this young man provided. Every question answered without hesitation.Very dedicated and passionate about his craft. Thank you so much Todd.

Eu
Review №36

World class experience. Drove all the way from Cincinnati Ohio to make a deal with Angie Durr who was excellent. The Sales Manager Tony, and Finance Manager Scott worked in my best interest. I would recommend this establishment. Thanks

J
Review №37

I Purchased a Truck towards the end of last year and have only been able to drive it about a month. I was assured that it passed numerous multi point checks. I test drove it and everything was perfectly fine. A week later after purchasing the transmission went out and had to be replaced, Also find that the lower ball joints are bad, and all of a sudden a major oil pressure issue thats been fixed three times now and still an issue. I most assuredly will not be doing business with this dealership again and would advise that anyone else also avoid this place. I wish i would have listened to the reviews i saw

To
Review №38

Easy to deal with. RJ made a long distance purchase easy.

Cl
Review №39

Polite, good communications and provided service requested in a timely manner. We will need to bring car back due to something hanging down from engine compartment and engine light being on.

Ma
Review №40

Bottom Line: Paid money, car not fixed, cant reach dealers maintenance manager. Leave messages, calls not returned. Not good. Dont recommend them.

Mi
Review №41

The service at Neil Huffman was amazing. Stephanie was my finance manager and she worked diligently and efficiently to get me the best deal possible as well as the best rate. She had me completely taken care of in less than 2 hours. Thats amazing!!! Everyone that I dealt with was simply amazing, everyone worked together to make sure my experience was phenomenal. I never felt pressured or rushed during my decision making, and was kept informed during the entire process. Exceeded my expectations by far. I would definitely recommend these folks for your next purchase. Friendly atmosphere!!!!!

10
Review №42

Everyone was very friendly and helpful, and answered all my questions.

Ge
Review №43

Where to start! Being an out of state purchaser can be a very big decision, with tons of unknowns. In expanding my search for a new 2021 GMC 3500 AT4, I was forced to expand my search well out of my comfort zone and to the tune of a 350 mile radius. I found my truck at Neil Huffman, late nite, put my request in and got things rolling. From the very first phone call I knew I was onto something different. Maybe the southern accents drew me in or maybe it was because I’ve had terrible experiences in my own state that I felt the need to do something out of my comfort zone. Either way, I was very optimistic from the very first call.....I explained my wants, my needs and I wasn’t disappointed. Once all the money detail was sorted, it was time to figure out how to not only get my trade vehicle down to their dealership, but 2 others as well......4-1/2 hours away, not your average run up to the corner. They sent 3 drivers up to my home, we went over a quick game plan and we were on the road. Upon my arrival, mind you, the dealership closed at 8pm, I was 30 minutes past close, I was greeted with smiles, politeness, friendliness and to top it off, a big red bow, balloons and my brand new truck all shined up and ready to go, nothing short of amazing granted my birthday was the following day. These people stayed late, canceled plans, took time away from their friends and family to make my experience like no other and I was truly humbled and extremely grateful. I just want to extend the most sincere thank you to the following people who truly made my experience nothing short of exceptional, Angie, Mikayla, Scott, Billy, and Pat.....thank you for everything, you guys are all, nothing short of AMAZING.Rick, Larry and Walls, I can’t thank you guys for taking the time out to spend the entire day on the road making sure we got all these vehicles down there, you guys were a huge part in making this happen, thank you so much.If you’re looking for a shopping experience that is unlike anything you’ve had before, reach out to this group of professionals at Neil Huffman, these guys and gals know how to make you feel like a true customer should. Thank you!!

Ja
Review №44

The service department made me feel welcome and appreciated.

Gr
Review №45

Very nice people to deal with.

cr
Review №46

I normally hate dealing with dealerships but this place completely changed that! The parts staff on the phone was super friendly and professional but it didnt stop there. On location EVERYONE was so helpful and friendly, but not OVER friendly to where it seems fake or forced. These are genuinely nice and professional people and I will undoubtedly be back!

Sa
Review №47

The technicians here are great. Everyone is very friendly and knowledgeable about vehicles and servicing them. Great customer service! Highly recommended!

By
Review №48

Very easy to work with. They answered all my questions

ta
Review №49

Very nice people to work with. Had an ongoing issue with my 18 camaro and it was taken care of in one visit. Will definitely be back for my other service needs.

Ca
Review №50

Todd was exceptional! He was busy but made sure I was comfortable and was attentive while multitasking. I truly appreciate good customer service. The gentleman in financing was very nice and chatted away with me and my daughter. Though I’m always nervous about things like this I felt as if I’d know the staff for years! Thank You!

Ma
Review №51

My husband and I are in the process of looking for a new car. We were interested in the Encore. I thought it would be best to call ahead and let you all know what cars we were interested in looking at. Makayla answered the phone and was extremely helpful. I explained what we were wanting to do and she was very helpful. Once we got to the dealership, she introduced us to Todd. What an amazing young man! He was so nice and made us feel very comfortable. He answered all of our questions. He was even able to get a car brought into the dealership that wasnt on the lot that we were interested in. We really do appreciate all the kindness and help that they both provided. Thanks again!

Di
Review №52

Great experience!! Everyone I dealt with was great..and knowledgeable..

St
Review №53

Great communication, very helpful.

Ni
Review №54

Angie was amazing helping us out! She pulled great options in our price range. She was knowledgeable of the product and the overall car buying process. She was a pleasure to work with very professional. She went above and beyond to make us feel comfortable. Go see her if you are in the market for a vehicle.

Jo
Review №55

Buying a car was an amazingly fabulous experience with the team that worked with me at Neil Huffman. Angie took care of me from the very moment I had arrived and she made whole process comfortable. Angie was very sensitive to be sure all the details were covered.This team at Neil Huffman were very honest and worked hard for my business. Brandon, the Manager came out to greet me and made sure I was satisfied. He was very thoughtful and kind. Financing with Stephanie went so well! She was very knowledgeable and organized and she helped me to understand and gave very solid advice. Thank you Angie, Brandon and Stephanie so much for your support and kindness!I am so very happy with my purchase and I encourage anyone who is in the market to purchase a vehicle to check out Neil Huffman in Frankfort KY. They will take great care of you!

Bi
Review №56

I would like to thank the service team at Neil Huffman Chevrolet for taking care of my service needs in a prompt and professional manner. The process was easy and smooth from making the appointment to being greeted by my service advisor, Mr Bobby Toll. I didnt get to interact with the service technicians, but I thank them for taking good care of my truck while it was in their posession.Thanx all around to the service team at Neil Huffman Chevrolet.

Je
Review №57

Wow. The salesforce here is elite. Todd and Connor were eager and willing to do anything to make a sale. We went to another dealership and got the run around with every single car we wanted to look at and we heard every excuse why we couldnt look at them. We will be back.

Jo
Review №58

I recently tradded there for an Audi A7. So love the car! Beautiful car it had a couple places that needed fixed on the paint all taken care of by my sales agent Angie. She was great! None presuring at all i did all the paper work and questions though text because i was working which made it so easy. Just picked it up dropped off my trade and done! So easy. Thank you Angie! Great work!my wife loves the car and it will be so nice to travel in and vacate!

Ca
Review №59

I give 5 stars to Stephanie Nantz! She was our financial manager and she thoroughly explained everything to us. She made us feel very comfortable with our purchase and even gave us extra advice on other financial aspects of our life. She was so knowledgeable, friendly, and kind-- everything you could ask for from someone helping you make such a big decision as buying a car. On top of that, Branden, the General Sales Manager, was there to help us when things were a little tough. He seemed like such a top notch guy, extremely personable and professional! Last but not least, our guy Isaac showed a lot of patience and understanding as he helped us pick out my new car. I would recommend him to anyone I know!

Ro
Review №60

I arrived 10 minutes before my appointment, my car was brought inside 25 minutes later and then it sat for another 10 minutes before going back to be serviced. I did not leave until about 1 pm and then I had to step back in because my oil life gauge was not reset, this is the second time I have had an oil change were they did not reset my oil life gauge. The service advisor on duty was very nice and he came out and reset it before I left the dealership. All in all it was a good visit.

Bo
Review №61

Angie was super helpful during my recent purchase of a 2020 Trail Boss. I highly recommend that you ask for her!

De
Review №62

Smooth transaction, fair amount for my trade and Angie was awesome! -Amanda Maddox

Ne
Review №63

Angie, Mikayla and Billy bent over backwards to get me into a new vehicle. I am very pleased and thankful for all their hard work. I recommend this company.

Be
Review №64

Overall my experience was excellent from start to finish. The service advisor Justin Harris was very knowledgeable of what I was there for and answered many of my questions about preventative maintenance for my vehicle..

Ph
Review №65

Always good service. Bobby is the best.

Ch
Review №66

I had a great experience at Neil Huffman. Ryan was an incredible help. I have bought many cars in my life and this was by far the most pleasant. Stephanie and Branden were equally fantastic. There were no games, just straight up honesty. Everything exceeded my expectations. I highly recommend this dealership.

Ni
Review №67

All around great experience

Li
Review №68

We really appreciate Todd and Angie and everything they did to get us in our brand new 2020 Buick Envision. We walked in with a plan and a very strict budget. They listened to our needs, laid all of our options on the table and showed us patience and understanding as we took our time ensuring we were making the best decision for us. In the end, our budget was probably too low for what we had in mind, but they fought tooth and nail to get us the price and the interest rate we needed. It is obvious they had our best interest at heart. We could not be happier with our purchase. Thank you, Todd and Angie!!

Ba
Review №69

Im more than 7 hours away from this dealership, and I would use them again. I was looking at a used truck they had advertised on the lot. I worked with a young lady (Mikayla) who went out in the cold to do a video chat so I could have all my questions answered. Todd help me understand all the features that were new to me. Great group of people to work with.

Re
Review №70

Angie took care of us, and I mean from the time we walked in the door, she took care of us. I would highly recommend Neil Huffman but specifically Angie. Great buying experience and I LOVE my Rav4!

Ma
Review №71

If you’re looking for a new or used vehicle, give Todd Porter a call. Had my truck ready to go when I got there. Lowest prices around! Big thanks to Stephanie in finance for helping me get a payment I could afford!

A
Review №72

Thank you Michael Taylor for making this process of purchasing a vehicle so simple and up front in these uncertain times. After visiting several dealerships in Louisville where they did not social distance nor did they where masks. Everyone was wearing a mask the showroom was set up to social distance and sanitizer was every where. Thank you to all that made this a quick transaction and for caring about my welfare. 5 stars I would give 10!

Da
Review №73

Wont negotiate on used vehicles at all! Sales lady kept saying they want to earn my business, but didnt show it. Basically said pay our sticker price or kick rocks! Hows that earning someones business? Horrible experience!

An
Review №74

Gave them a 2 star to be nice. Conner has terrible communication. Can’t accomplish very simple tasks like ordering an extra key. Can’t provide me a quote for shipping. Doesn’t respond when he says he’s going to. Sent title to DMV over an hour away from us. I buy over 10 vehicles annually for my business and Neil Huffman officially is on the bottom. Conner claims they have a new parts manager so he’s struggling to get an extra key. So much story line and laziness and unorganized it’s incredible.

El
Review №75

Angela, from the sales department was wonderful to work with! Car buying can be a hassle & no one wants to spend their entire day at the car lot - She was great to give us as much information as possible over the phone, before we made the two hour trip to test drive a Chrysler Pacifica. She had the vehicle parked right up front ready for us. The entire team work together wonderfully to make sure their customers leave in the vehicle they love!

Go
Review №76

Let me start off by saying that I would give 10 stars if I could. I inquired about a car from out of town. I had the pleasure of dealing with Todd Porter and Stephanie Nantz. Todd displayed a heightened sense of urgency in regards to the vehicle I inquired about. He took my info and came back with options very quickly. He was knowledgeable about the vehicle I wanted, stayed in contact with me on a constant basis with whatever I needed. I drove to the dealership, not only did he have the vehicle ready, but he and Stephanie had all my paperwork ready to go. They even went above and beyond to overnight a sentimental piece that I left in my trade-in. Not only that but they were very quick to respond to inquiries I had days AFTER I purchased the vehicle. They were very kind and you could tell they are people people and truly gave me an experience of being assisted with a vehicle that I wanted as opposed to being sold. I truly appreciate it guys and would recommend them to anyone and look forward to another purchase from them in the future!

Na
Review №77

EDITED to add post experience:When we made the deal on our equinox I noticed some water in a tail light. I was reassured it was just condensation but if it were to become a problem they would fix it ASAP. Fast forward a couple weeks later, after a rainstorm, it was def leaking. We called and the service department told us to bring it in, they verfiied it was leaking and said they ordered the part and it would be the next week before they could fix it. The guy said he would call as soon as the part arrived and get us fixed up, no one ever returned a phone call to us at all.Fast forward 3 months later our equinox broke down and was in the dealership for a month. One moring it would not start, road side assistance had to come and jump me a couple of times. We immediatley called Neil Huffman to bring it in to see what the issues were. We called SEVERAL times just to be transferred and hung up on. After not being able to connect with anyone at Neil Huffman we opted to call the main Chevrolet dealer hotline. They connected us with Dan Cummins and they were nothing but wonderful, while it did take them a month to fix the issue with an almost brand new car, they were great with customer sercive and making sure we had a loaner vehicle in the mean time and they fixed our leaking taillight! Since being fixed we have had no issues with our car but we have needed to get it serviced/oil changed. When we bought the car from Neil Huffman, we were promised 3 free oil changes with our deal but of course you cant get anyone to answer a phone at that place! So we opted to go back to Dan Cummins again and they were again wonderful. I will NEVER go to Neil Huffman Chevrolet and have to deal with the headache. Dan Cummins is the place to go!My husband and I recently made a purchase here and the service was phenomenal. Before going in we scanned their website and found an awesome deal on a 2020 Chevy Equinox. My husband wanted to call the day before we planned to go in and asked some questions. We were quickly connected with Angie and she answered all of our questions, even after hours, as well as getting the whole process started. We were able to get all the paperwork together on our end the night before. The morning we arrived, the equinox we wanted was sitting up front with a VIP card with our names on it. It made us feel like our business was truly wanted. From Angie to the staff in the back who helped, the whole process was so simple.We were taken care of from the first phone call to the end. We look forward to doing business with you again in the future.

Ka
Review №78

Great service department! We were traveling cross country in a hurry but needed the first service on our truck. They fit us in first thing in the morning, did the service and noted a minor recall on our truck, which they checked with us with on before performing, knowing we were in a hurry. They also advised us that the first service on our truck was free, which we didn’t know, so we were not charged anything. The service manager we dealt with could not have been more accommodating or helpful. It was a great experience.

Je
Review №79

The greatest experience Ive had in my life, purchasing a vehicle. We arrived late, but that didnt hinder the team. They worked diligently with us until we agreed upon a price. The salesman (Owen) was honest, patient and had a great personality!Evan the manager, account manager and maintenance staff stayed after hours so we could take our new vehicle home. Thank you Owen and John. Well definitely be back!

Ca
Review №80

Bobby Toll helped me right away when I drove in with windshield wiper problems. He also told me the problem was covered under warranty.

Ed
Review №81

Great working with Billy K. Got everything streamelined and process took about 30 minutes to finalize the vehicle purchase.

Ka
Review №82

The work was fine...it was the charge that I was not happy about. A few months ago I had brakes put on my car; at the time I felt the price was too high, but the car needed brakes. I know that I am old and tend to think in terms of pricing from the 70s, but $35.00 to plug a tire is crazy. The brake job was overpriced too. The car needs a radiator flush; I was quoted $190.00. I called elsewhere and the price is $99.00. Where do you think I am taking my car? Bobby Toll has advised me on my cars for years and I trust him; he has always been fair and I hate to lose his advice, but I am on a fixed income and have to watch my pennies!!!!

Ce
Review №83

It was easy and convenient

De
Review №84

Be careful with cars at this location as I am not sure the Kia we reviewed was accurately represented. After driving a couple of hours to see it, this was disappointing.

Jo
Review №85

I bought a truck from here they took good care of me. Gave me a good price on my truck and were priced fairly on their’s. No need to haggle or play the game we were able to just test drive and do the deal. Will come back.

Li
Review №86

Had the best car b uying experience ever!! Cody and Stephanie were amazing. I was allowed to check out my new Buick Encore without having someone breathing down my neck and let me take the time I needed to test drive and look it over. I wouldnt hesitate going ack there the next time Im shopping for a new vehicle!!

Br
Review №87

I had bought a 2014 Honda Civic from here and the service was great! Angela Durr was super friendly and helpful, trying to help me find the perfect car for my first. I would totally consider coming back here in the future and highly recommend!

Go
Review №88

I have been in the auto industry a long time and have done it all from sales to management. Neil Huffman is among the best of the best. My salesperson Toma worked extremely hard here, didnt bs anything, and made it all a GREAT experience. Along with Toma our Finance lady Stephanie knocked it out of the park. I have plenty of experience myself in finance and she pulled a miracle. After things went south with my EX my credit had dropped below 600 yet Stephanie still got us out the door with less than 5% on the rate. It was an absolute homerun all the way around and I am very very grateful.

Se
Review №89

I worked with Angie to purchase a 2019 Kia Rio and she was excellent. Very knowledgeable and helpful throughout the whole process. If youre looking for a a honest person to work with who will ensure everything goes smoothly reach out to Angie!

Kr
Review №90

Dealing with car lots are usually a pain for me. But Neil Huffman made everything sooooo easy to deal with and manage. Very open and upfront and were able to handle any hiccups along the way smoothly! I will definitely recommend them to anyone!!! :)

Ke
Review №91

Great sales and service! Ask for Cameron

Bo
Review №92

I have had good experience with Neil Huffman services department! Everyone is friendly and helpful!

Ja
Review №93

Yet again, Steve Al-Jabiri has exceeded all my expectations is providing me with the total package deal. He connects me with sales people that educate me, and take their time with me. I never felt rushed or pressured in any way. This is my 5th car with Steve Al-Jabiri in 3 years, and each experience is somehow better the last. Each one is my best one yet. Ryan my sales guy was by far the most educated sales person I have ever dealt with. This man KNOWs the product he is selling. That means everything. I always ask every car salesman what car they drive. If they dont drive the make they are selling, I dont believe in them. Ryan drives a GM product and knew everything I threw at him. I came back a couple days later with new questions, Ryan was with a customer but Lauren stepped in, took the time to take me to my car and answer my new questions. Steves team NEVER disappoints.

J.
Review №94

Snooty awful people. Treated like we were socially sub par... Took a vehicle to be diagnosed, they flashed it then called and said still broken. I said I needed diagnosed... Charged me two more expensive labor hours to tell me maybe its the computer... Thwn argued with me they they completed a job. Ill take my buick to Lexington next time.

Li
Review №95

They are super friendly and super fast! I got approved today to drive off the lot in a new SUV. Thanks to Connor Smith and Branden Anderson! Such a great experience!! So awesome!

Di
Review №96

Great customer service! Just purchased a used minivan at a great value. Larry was our sales representative and he was very informative and patient when we needed to discuss things alone and when we had a lot of questions. Purchasing a vehicle whether new or used can be nerve wracking but we got through it and the company was very forthcoming and transparent with us.

A.
Review №97

Service was quick, but my tires were super overinflated when I left. They are supposed to be 35 lbs. I had to bleed them back down or have a blowout on the highway.

Br
Review №98

Girlfriend & I had great service. Long time employees proves that long term service really pays off.

ra
Review №99

Dealt with Connor he’s the best. Had everything ready and was completely transparent. Rare find in a car salesman.

Ja
Review №100

I don’t usually write reviews unless I feel it is well warranted. Buying a car is never fun. Point blank. But I had the privilege of a mr Eric potter helping me and my wife, we traded in our vehicle and bought a new one, he made it completely painless and we did not get completely screwed. We got a very reasonable price. Cheapest around and the customer service speaks for itself. So I just wanted to shout mr. potter our officially and tell him thanks again.

Information
100 Photos
100 Comments
4.2 Rating
  • Address:1220 Versailles Rd, Frankfort, KY 40601, United States
  • Site:https://neilhuffmangmfrankfort.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness
  • Phone:+1 502-695-7500
Categories
  • Buick dealer
  • Chevrolet dealer
  • GMC dealer
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–6PM
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Highlights
  • Identifies as women-led:Yes
Offerings
  • Car rental:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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