The security gate was broken for the first two weeks of the rental period. Once the gate was repaired, the gate code provided to me upon registration did not work. I called and emailed numerous times about the gate and the code before I finally received a response. I could not make contact with anyone at this location. Was not provided any form of credit for the two weeks I could not use the storage unit. Very poor customer service overall. I’m only a little over 3 weeks into my rental and I sure hope it gets better.
This place is the cleanest most secure storage I’ve ever had I have storage in 5 states and this is by far the best And the lady’s in the front office are the best so willing to help and they make it so easy
Tara was courteous, prompt and informative. We got our unit in no time.
I use this storage area. Gr8 location.
They are outrageous with their price no problem in them going up on price every year either with no notice
I had a good experience with this company.
Lady at store was very helpful
Very pleased with service!!
Tara was really helpful and willing to make a change I requested!
DO NOT RENT HERE!!! Terrible policies, rude workers, definitely capitalize on the poor no doubt!
Tara the office manager was just amazing! She was extremely knowledgeable and pleasant. She is 5 star customer service. The storage until I rented was very clean and dry. The security system certainly makes you feel extra safe.
Ive been renting since my deployment. I needed to store my motorcycles and house hold goods. The Staff are amazing! Tara has been my subject matter expert.Very Knowledgeable. Thanks much
Staff is very helpful and friendly. The Storage Units are very clean and accessible.
Stephanie was super nice. The rates are the most affordable Ive found around. Thanks again Stephanie!Derek Kirkland
Great location but the rental cost is ever increasing.
Not happy, First of all This is the first place and there have been a few through the years, that we have encountered payment issues . If you get behind and it happens now and then, they will not accept any payment except in full only Ex if you owe say 100.00 and your into a late fee they will not take your 100.00 in cash . No no No it must be 120.00 or its considered a partial payment. Of all the Storage Ive have had over the years one company MANAGER said it best....We WOULD RATHER WORK WITH PEOPLE AND KEEP THEIR BUSINESS, THEN TO BE UNWILLING TO WORK WITH PEOPLE AND LOSE THEIR BUSINESS. THESE PEOPLE ARE ABSOLUTELY OVER BARING ON THEIR POLICIES AND SEEM TO ENJOY LOCKING PEOPLE OUT OF THEIR BULIDING OH YEAH IF THEY LOCK YOU OUT OF YOUR UNIT YOU ALSO GET LOCKED OUT OF THE FACILITY THESE PEOPLE ARE UN BELIEVABLE. THERE IS NO RESOLVE NO LEINEINCY, NO WAY NO HOW SCREW YOU PAY IT ALL OR ITS OURS!! MENTALLITY WOW THE MOST UN HAPPY PEOPLE I HAVE WVER MET
The girls that work here are so nice
I will be moving asap because of the rate you keep raise the rent
Great affordable prices
Amazing staff!
Very clean very taken care of
Bad. Avoid this place like a plague.