I went by the store to get previous paint shaken, and to get a sample of paint previously purchased. The first associate, Christian, was quick to tell me they were out of samples, and suggested I go to Home Depot to see if they could make it up. Brandon Y. walked up, helped me. I am so appreciative of his helpful attitude. The can I had didnt want to close, he gave me a new can, well he poured the paint onto an empty can. I felt less stressed when I left. I purchased additional supplies to show my appreciation. I recommend going here, their paint is great and Brandon will provide excellent customer service!
Sherwin-Williams is AWESOME! I highly recommend visiting Sherwin-Williams for their customer service as well as their premium quality products! The employees are there to make sure you have the right product and supply for the right job. They are more than helpful and will offer tips, answer any questions you give them with a smile, and will even grab another employee who usually has even more to offer! It was very clean and well kept when I was in there and I was even able to get a cup of coffee while my paint was mixed. Sherwin almost always has a sale going for their paints, stains, and supply. Its hard to find stores that offer sales, product knowledge, and great customer service these days and thats why I am leaving this review. I put my name in their system and they were able to tell me everything from my previous purchase including the product, finish, color, and even the brush I used! Some say its a little pricey but you get what you pay for!
The staff is amazing, knowledgeable, friendly, and really great to work with!!I have choices of which stores to go to and this location is worth the extra time to go to!! Many thanks to them and their attention to small businesses!!!
Top of the line product and service. Emerald is not cheap but layed down and covered my cabinet great. Would recommend
Hey hands down Brandan saved me! Very straight forward very knowledgeable saved my bedroom just by describing my problem. Dude definitely deserves a raise or like a free vacation. He was the only one to greet us and none of the other like 4-5 dudes were just standing behind the counter doing pretty much nothing
Knowledgeable courteous staff, great selection and most importantly - a great product
Satisfied with paint. Not satisfied with customer service representative. He was not helpful at all and did not mix my paint or provide me with paint sticks. He did not thank me for my business. He was quite aloof.
The associates were friendly and somewhat distracted when I arrived. (3 associates in store only one with customer), but I was satisfied once attended to. While I was disappointed that gallon quantities were the only available, while only needing a quart, for touch up work, from previous purchases, their product is superior to most of the other options.
Great experience picking out paint - I thought I would never say that! Great selection and extremely helpful and knowledgeable sales staff!Never going to buy paint at box store again
Price quoted by phone was not the price when I arrived in the store, sales person very unknowledgeable of product and price.
Brandon helped me with the paint I need and also gave me alot of great advice and tips he was super nice and helpful. I highly recommend this location!
I always find the service counter helpful with the many questions I have about type of product I should use and application. If they dont have an answer they are willing to get the answer for me.
See Reid on La Grange Rd in Frankfort! He is one of the most professional, friendly and helpful reps I’ve run into! Also their ability to do color matching is awesome. Comfortable store with coffee/hot choc and TV (the teenager I had with me was happy!).
Employee are always willing to listen to my color needs and make knowledgeable and helpful suggestions!I have never felt rushed or pressured to make a decision. Thank You!
Hello I needed a qt of single phase stealth gray for my pick m up. I talked with Brian who was full of knowledge got body work done ready for paint and it matches perfectly great paint and a great impression thank you!
Love every time I go there I drive far to get there because they treat me well and respect
3 stars are a default, simply because I know the quality of the paint. Otherwise, 1 or 2 stars would suffice. I went in to the store knowing what I wanted. I walked to the product to make sure it was in stock, then went and stood in line. There were two counter people, and two customers. I was in the store for 25 minutes. In that time, the same two counter people helped the same two customers, (bravo to their dedication to customer service), but at no point in time was I even acknowledged. Not a, Hello. Not a, Well be with you shortly. Nothing.I went across the street to Home Depot. Behr paint it is.
Lauren and the rest of the staff was great! Our paint wasn’t what we expected and her and her team fixed it for no extra charge.
Excellent service, fast, never let me down once. Highly recommend
Helpful people fast service. Walked the 2 cans to my car for me as I walk with a cane. Was surprised with the cost of the paint even with a month special of 30% off the paint was 49.00 a gallon hope it spreads well and wears even better.
Great place to get exact match for your automotive paint and paint supplies and your vehicle touchup paint. Just give them the color code of the vehicle and they will make you quality color. Reasonable prices. They close at 5pm.
Excellent color-match
Best paint out there
Salespersons are so professional and knowledgeable really makes one feel great doing business with them. We purchased paint and it had to be mixed. Color is perfect!
Sales person was very helpful was able to look up an order from a year ago and match the stain I needed to purchase, great customer service!!
Great customer service experience
The staff was very helpful and assisted me with what I needed to complete my project.
Fantastic store with very helpful and knowledgeable associates.
The staff is awesome, they know so much. I’m just a homeowner and don’t know anything at all what-so-ever about paint or my house even, but the paint people know it all, thank you Sherwin-Williams. Everyone in the store should really be getting paid like a ton of money.
The staff is knowledgeable about their products and its the best paint you can buy.
Best customer service always helpful if you need a match on anything else
Great service. The Happy Painter is a loyal customer of Sherwin Williams. Thanks
Will make the paint you want
Cale, Rich, Steve And Lauren are awesome. Very Knowledgeable and always friendly
Friendly helpful service and quality product and they honor a perks reward program which helps with cost !
Excellent customer service!
Awesome paint and very helpful workers ❤
They have always been extremely helpful. Love this store.
Very great customer service, knowledgeable employees.
Great products and professional service
Brandon at the Frankfort location was so helpful and very polite!
Its encouraging to go into the store and be greeted and assisted immediately.
The staff is extremely knowledgeable and the products are great. Kaitlin was a big help to me!
The Sales Associate (Redhead) was very friendly and helpful!!!
Great paint. Awesome staff
I always find what Im looking for
They have quality paint and great customer service
Staff was helpful and professional very impressed.
The staff is friendly and very knowledgeable every visit.
Fast freindly service
Its clean and the employees are very helpful!
Paint professionals that offer high quality products.
The paint I bought was too expensive. Close to $30 bucks. For a pint.
They are so nice and helpful.
The employees are very helpful!
Customer service is great!
I felt like the staff knew a lot about painting
Helpful staff and great products
Fantastic group working in the store
Nice guys, knowledgeable
Great customer service.
They are knowledgeable and nice.
Great paint and customer service
Vary Bad service
They are very knowledgeable and helpful
Great service, very knowledgeable
Great service and quick
Great customer service
Grossly overpriced.
Nice people
Staff is helpful
Yes of course