Fair pricing, excellent quality work, and my car was finished in a little over 24 hours. Highly recommend.

Ive known John and Chris for years and know they are great guys. Extremely busy because they do great work.

The best place where you can send to repair your car. you know why? because I work there and everything is finished perfect.

Great work!Very professionalWe definitely recommend Mr.Creswell and his staff to take care of your body work on any automobile!

I had an excellent experience several years ago. A deer jumped into the side of my Toyota Highlander while stopped in traffic. After the work was done you could not even tell their had been damage. Perfect match on the paint. So when a friend asked for a body shop in Franklin last week I was happy to refer.

If I could give them six stars, I would 😀 John is great to work with, they did an amazing job with my vehicle, they were great to communicate with, and made getting through this insurance process so much easier. I highly recommend Creswell Body Shop!

The staff was friendly, trustworthy, and helpful throughout the entire process. They did an amazing job on my car, and they worked super fast!!! They had my car done 2 days earlier then expected. I cannot say great enough things!!

Great place to do business very professional

Nothing fancy, not like the bigger named body shops. But they are all about doing the repair right. John took extra time to match my silver paint... It wasnt a standard Toyota silver and it took time for him to match, but the result is excellent. You cannot tell the difference between the repair and the rest of the vehicle. I appreciate his personal attention to getting it right.

Extremely pleasant experience, a must go if your looking for work on your vehicle

Was able to schedule my auto body repair several weeks out. They had my 2003 Nissan Maxims for only 2 days and now it looks great! Great service great prices. Cant say enough good things about this place. Two thumbs up.

John runs a professional truly excellent body shop in every regard. He works with all the insurance companies and is familiar with their policy and practices. I got to know him on a first name basis because I raised three sons in Franklin. I highly recommend him.

Nobody was there during business hours. I called and left a message around 8:35am which was not returned until after 5pm. Apparently the receptionist was on vacation. There was no message on the voicemail or sign on the door to that effect; I called and went in person and was wondering if this place was even still in business. When I was called back, I explained that I wasnt able to reach anyone and I had to take my car somewhere else. He seemed offended, like I was being inconsiderate of the receptionists vacation by not waiting a day or more to bring in my damaged car. Glad we went with someone else, never telling when they just wont be reachable!

Easy to get along with and I couldnt find the previous damage to my vehicle. Prices must be good too. The at fault insurance barely baulked at the price quoted.

I was extreamly pleased with the work done or my vehicle I would highly recommend this place

Best estimates and even better work. People works hear are just great. It takes a week to get their appointment(for the work, estimate done in no time :-) ), still its worth a lot. I visited around 4-5 body shops before meeting them, but these guys are just great. Would recommend them any day.

John and his team have always gone above and beyond my expectations. They have saved me money by fixing my three different daughters cars yet the work was done right. Johns empathy is also disarmingly comforting. Thanks, Kent M. Campbell

If you need an estimate they will assist you with no appointment. It maybe that you will have to wait a week or so before They can get to your automobile but it is worth it having it done correctly. You will not be disappointed.

Honest and very reasonable and he has a ton of experience and a ton of experience with insurance companies so I know he can help you out!! I have taken my new car 3 times to him in the last year!! Not his fault but mine. I got a new car and ironically I hit my husbands truck in driveway backing out and then was hit by two other people after that. And we also took my husbands truck to get it repainted too!!! He did an excellent job every time!!! He goes above and beyond customer service and that is VERY rare these days. When I asked about body shop recommendations on Facebook and At Home, I got a lot of replies and John was recommended multiple times and the most out of everyone. Usually you can just stop by anytime and he can look at your car and give you a quote with a copy on paper right then for no charge!!! Bailey works in the office and is great too!!! Very Pleased!!!!

Great body shop! No frills & they get the job done!

The rear passenger quarter panel on my 2016 Chevy Malibu was dented about 10 inches in diameter. I got repair estimates ranging from $2,000 to $850 at other shops. I tried paintless dent repair, but it still looked bad. Creswells was recommended by Steve Parrish, a paintless dent repair techinician I recommend (he did not do the work on my car that looked bad, he told me to go to a body shop and was right) so I went. While the building looks run-down, all the people I met (from Jim the owner to Morgan the receptionist to Nick the body shop technician) were friendly and helpful. They took extra time to talk to me and address my questions and concerns. Also, their estimate was $200 less than the cheapest estimate I got previously. The work was done on time and for the agreed amount and the car looks like new. I am VERY happy and will definitely be taking all my vehicles to Creswells in the future. Highly recommended!

Professional and courteous service throughout the entire the entire process!! We were highly impressed with the quality of work!!

Great people and they did a great job on the repair and finished very quickly. Helped me deal with the insurance company. Highly recommend.

Awesome guy that owns the place. Great work.

Fixed wifes car up in a timely matter. Good as new! A ++

Great People, Great Service, and Great Work.I had a issue with State Farm and John went head to head for me and got my problem resolved. As long as Johns in business I will not go anywhere else.

John works magic on vehicles. It’s as simple as that.

Our owner personally uses this shop for his auto body needs, and we also refer any of our customers here for body work. They do a good job at a good price.

I have done business with John for years. Excellent work

John Creswell is the man!

These people are awesome