I absolutely adore Brayton. He is always extremely helpful and with my dads cars and my stepdad. He is clear about pricing and kind to everyone that comes in especially older people. He makes them feel like he hears them and listens patiently and I truly appreciate that. Plus the car is always great after he addresses issues and tells me what I can do to keep the cars ok.

While driving from Florida to Indiana, my car displayed multiple warnings requiring immediate attention about 900 miles into the 1,000 mile trip. I called Bradley Chevrolet, and spoke with Holly, who invited me to stop in, despite her busy schedule. Squeezing me in, Holly personally handled getting my car looked at today. Holly was super knowledgeable, and carefully explained everything, and even gave me a free car wash coupon after making sure everything was in tip top shape, and most of all, safe. What an amazing reminder that customer service is truly an art, one that was not forgotten at Bradley Chevrolet in Franklin, Indiana. THANK YOU HOLLY!

Took my car here for my semi annual oil change and tire rotation. The staff was very friendly and the service was very affordable. The waiting area is pretty tiny they do have a soda fountain and coffee machine for free beverages while you wait.

I had an oil change at Bradley Chevrolet in Franklin, IN. While I waited They had free soft drinks in the lounge and a TV to watch. It was about 2 hours before my car was done but the time kind of flew by. I have 2 more oil changes to get before the end of the month and I will be going back there.

Great service department! Holly, the service writer was very friendly and professional. The technician that worked on my Cruze was able to program my BCM in a timely manner and correctly the first time. Something a different Chevrolet dealer was unable to do correctly.Thank You!

Awful Service department! I had an appointment at 11 am to get oil changed and the tires rotated and Im still sitting here two hours later. The excuse they gave me is that theyre slow but efficient. The lady at the desk was very helpful and sympathetic for the time spent. Id give her 4 stars.

Erika Sapp was knowledgeable, friendly and so helpful. She understood what I wanted and helped me to find my “perfect” vehicle. Mr. Young has always been so helpful and caring with each of my purchases at Bradley Chevrolet.

The whole experience was excellent. We were kept informed on the issues and progress of the repair. The car was well taken care of also. Brayton was a pleasure to work with.

I took my truck in for a air bag recall. They did whatever was necessary for the recall. I had mentioned that the airbag light was coming on periodically. I was called to picked up my truck. When I got the keys the clerk said it should be out front or somewhere outback. When I found the truck, I read the paperwork. It noted that the Air Bag light was on due to a code error. I would have thought the service rep would have discussed with me about options to take care of the issue.

John Hubler Jr. and the rest of the team at Bradley Hubler Chevrolet did a great job to find me something that I wanted and offered me a no BS deal on my trade-in. I appreciate all the work they did to make this happen. They responded better than several other dealerships I was trying to work with. Great job and keep up the great work!!!

Ive had several trips to Bradley Chevrolet service department adding accessories to my Silverado. The service department has always been helpful and friendly.

I had friendly interactions. But, there was a mistake made by the salesperson on my sale. She told me I was getting a level 2 portable charger. It was an extra $535. I agreed to that. However, When I realized it was just another level 1 portable charger I brought it back. they wouldn’t trade it for a level two, they wouldn’t charge me the extra $60 and let me trade it, all they would do is charge me another $595 for a third portable charger. When I was upset by this, because having a level two portable charger was actually a big reason for buying the car, they said “maybe” they’d give me a discount or sell me the charger “at cost.” Needless to say, they haven’t responded to my follow ups in a week and a half. The reason it took me so long to complete this survey for chevy is I was waiting on them to make their lie during the sales process right. They refuse to do so. I’ll make sure to never come back, which is a shame because they do have a great service department as I’ve been a service client for years. My father in-law is a local athletic director and town board member. I’ll make sure he tells folks NOT to buy from this dealership. That their honest folks are only in the service dept.

I had an excellent service from David Puglia (Sales). He was very supportive and kept me informed about order status throughout the entire ordering process.

The reality is there is a chip crisis, John did everything he could to keep me updated as to when the vehicle would arrive or even what the process of it was. This is a much different experience than I have ever had purchasing a vehicle. I WILL use Bradly Hubler again.

I observed only one teck in the service area at the work station consistently. Holly was always helping someone as there were plenty to help and no workers to be seen. Are you short of help?, lack management? Or dont care about the customers! Im not sure I would recommend others to your service area@

Holly Hicks has been amazing with us.. we just put about $5,000.00 into my husbands truck with you guys, and then my car will be there in thext few days for more work

Erika was awesome. She made sure that i knew everything about the car, and about the process and much more. With Erika going that extra mile for me my new vehicle purchase was very easy. Everyone that i came in contact with at the dealership where very nice and helpful. If i ever buy a new vehicle again, i will be going back to Bradley Chevrolet and I will definitely be looking for Erika.

Holly was so sweet! She found a recall for my wiper problem and charged me only 1/2 labor because it was not a bulb for my light but a wire! She is the BEST!

Great experience, made a phone call and they had what we wanted ready to go, we drove it the whole process was about 1.5 hour and thats with signing the paperwork.

Ericka was very polite and seemed like she really cared about finding the best vehicle for our needs. I would say that this was by far the easiest & most pleasant car buying experience I’ve ever had! 5 stars for her!

Administratively and technically the experience was very good. It always has been, each time Ive had service work performed over the past several years on different vehicles. Rob, the service writer, does a fine job and is most cordial and accommodating. As far as Im able to determine, the service technician did an exemplary job, as well. I do have an issue, though, with the prices charged for parts, and dont understand why theyre so high. I understand that its necessary to make a profit in order to remain in business, but other Chevrolet dealers advertise exactly the same parts on-line for half the price or less than you charge. I realize that they charge for shipping and handling, in addition to the price for the part, because Ive purchased many parts that way, but even with that their prices are still far below yours.

Everyone was beyond polite and hospitable. I love coming in. And I always feel welcomed!

I have had the best experience with your dealership than I have ever had when buying a car. Everyone has been very helpful and appeared to really care about the customer.

We have always had great experiences with the dealership we would highly recommend them to everyone thanks again for helping us

Stopped by on the 4th to look at trucks. I had stopped at 4 other dealerships that day, and never once had anyone come talk to me since I stayed in the lot and it was a cold day. 5 minutes after arriving, Rob Sheets came out and introduced himself and gave me a nice handshake asking me what I was looking for. I told him I wanted a truck and he asked what I specifically wanted. I told him I wanted a 4 door, with 4 wheel drive, and a V8. He said that we could go inside and sit down and take a look at their inventory.After going inside and sitting down, found out he was a Marine veteran as well and had a pleasant time swapping stories. We found the truck I had already been eyeing online and it was at this location. He grabbed the keys and pulled it around and went for a test drive. I drove out to my dads house and brought him along for part of the test drive.When we got back to the house, Rob stepped out of the vehicle and gave me a chance to confer with my dad. After my dad got out and Rob got back in he asked So did we get dads approval?After this everything was very pleasant. I applied for my loan through my bank, and even though it wasnt approved by the time I left they let me take the truck home.If I need another vehicle in the future, and if I still live near Franklin, I will definitely be returning to this dealership.

We have purchased 2 vehicles from them. Have never had an issue. We wouldnt buy a cat anywhere but Hubler! Love Johnny B and Patrick!

Aaron was very professional and did a great job explaining everything about buying my 2021 Equinox.

Erika and Mike made the process easy and stress-free. They helped me customize my truck and place the order. Erika did a great job of keeping me in the loop during the build and delivery process.

The staff is really helpful and very friendly. Couldnt had ask for a better customer experience!! I will be going back when that time comes!

No problems at all. Everyone was very friendly and received fast service.

I had the best experience. Cody Duncan helped me find the best used car for my family. I felt comfortable with him. He wasnt pushy, answered all my questions. I highly recommend him and this business.

Everyone was so nice the moment I got here, they changed my oil fast and efficient. It was just a good experience all the way around.

They figured out my leak issue after a few hours. Pep boys couldnt after 2 tries.

Very awesome. Aaron was amazing!!

Courteous, stellar customer driven service. We went in pre-approved and they did everything possible to get an even better deal. Lance, Warren and financing were great. Comfortable experience from start to finish!

Very quick and efficient. Comfortable area to wait with free drinks. All staff were very courteous and helpful. They stated it would take approximately an hour and the oil change was done right on time.

Everyone we came in contact with at the dealership was courteous, professional and helpful. Overall a very good experience.

Great place! Have gotten our last 3 cars from them and theyve always treated us with respect and never tried to force us into something we couldnt afford. Highly recommend.

Purchased our 2017 Camaro SS from Bradleys Pre-owned lot in fall of 2019. Great service during the sale and great service from the service department. Keep up the good work and youll have a loyal customer for life!One photo shows what car looked like after we drove it home from Bradley... the other photos show the car after new tires, wheels and Katzkin Leather interior installed. Had hood wrapped in satin black just today, and plan to paint the brake calipers yellow in the days ahead.

Friendly individuals and fast services always.Free car wash slips for the local wash, and always remember us. Adore this location.

First time buying a vehicle and with having visited multiple different lots I found one I’m going to keep coming back to. Trevor Peterson went absolutely above and beyond keeping eyes on multiple Hubler lots looking for the truck I wanted. He went above and beyond what I could of ever asked of someone and stayed in contact the entire time. Even on the days they were short handed and the car lot was busy. He finally found a good fit for me and the finance team absolutely exceeded my expectations getting me in the truck. Go see Trevor at Bradley Hubler!

Very quick and friendly serv

I have been complaining about a problem either with the accelerator or the transmission not sure where the problem is but the tech during test drives says he can not duplicate it,,, I have complained about this from day 1... and have been in several times to talk about it...

I had the best experience I could think of. David Puglia was super helpful in getting me the car I needed and the car I wanted.

Bought a used truck from there driver and middle console tore up told by salesman if I bought trucktruck they would repair been three months and no response I have sent 3 people there to buy cars I only filled out for 1 referral been three weeks and nothing was told when they get their money I will get mine but they sure took 1000.00 dollars down. I wont send noone there again

Quick service and friendly atmosphere and fair price

Braidon was so great to work with. He was upfront, honest, informative, friendly, understanding, and kind. Nice to have my suburban back in great working order!

Ive purchased many vehicles over the years and this was the best experience weve had buying a new vehicle. Weve been in dealerships for up to 6-7 hours to purchase a new vehicle. We drove off the lot in our new truck in less than 3 hours. John Hubler Jr. was our salesperson and he was great to work with. He treated us very well. Johnny B did the financing for us and was incredible to work with as well. We will buy from you again!

Always a good experience. Service department is great.

My wife and I have purchased several vehicles here over the years and received great service. We also use there service department and receive the same great service each time.We recently had a vehicle involved in an accident and our insurance company gave use several collision centers in the area. We decided to take our vehicle here expecting the same great service.This is not what happened. We took the vehicle in and they took photos and told us they would get a quote together and get back with us later that day. Eight days later we finally received a call back stating they were sending the quote to our insurance. Two days after that we received a call that they were ordering the parts and would call when they arrived to schedule repairs.Long story short we finally dropped the vehicle off Sunday night. I called on Monday to make sure they got the car and they stated they just got it checked in. I asked when the vehicle might be ready. This is when the details were finally covered with me on the work that was going to be completed and it would take about five days.I called Friday morning and was told that they just received the keys and had to do a quality check and it would be ready. I asked if they had a timeline so that I could schedule transportation to pick up the vehicle and was told about thirty minutes and we would receive a call. We went in about an hour after that and the vehicle was not ready. Our fault for not waiting for the call and just taking their word.I expressed my concerns with the lack of communication and misinformation with us from the beginning of the process to the end and they were more argumentative than understanding to my feedback.Update: While picking up the vehicle after waiting for them to complete their quality check we had to point out that the mirror is the wrong color and doesnt match the other side. Waiting for a new part now.

Cody was great! Couldn’t have asked for a better salesman!

Needed warranty service on my car. Rob is who I got stuck with. He is extremely rude and insulting. I have dealt with him one other time and had the same experience. Also, when they checked the air filter, they just placed the cover back on it, not tightening the screws at all. I am in the market for a new vehicle, but based on this service experience, I doubt I will come there to purchase. Something has happened to Bradley. You used to have very friendly sales staff and managers, and a helpful and friendly service department staff that did a great job. Not sure what has happened there, but it is driving my business elsewhere.

We took our car in for a basic oil change and the service tech evidently didnt replace the air filter back properly after checking it. Our vehicle lurched and stalled and wouldnt get up to speed, causing us to believe something was terribly wrong with it. Not great service if you ask us!

Bradley Chevrolet is the best place to do service and buy cars. I would recommend them to anyone.

I had a voucher to use up and the gal helped me pick out some accessories for my car. So helpful and nice!

I was very pleased with the service I received. Staff were friendly, professional and knowledgeable. However, even though there was a sign that stated everyone must wear a mask indoors and masks were available for anyone who needed one, I felt very uncomfortable because there was a female customer who never wore a mask the entire time I was there. Also I saw more than one staff member who wore their mask under their nose. Improper positioning of a mask defeats its purpose. I will not return to this business, due to lax enforcement of the mask mandate. I have an immuno-compromised loved one and do not want to expose them to the virus. The infection rate is increasing and this is a serious concern. Anyone in the higher risk categories or who come in contact with those at high risk should avoid entering this business at this time.

Salesperson very knowledgeable, explained every step off the journey, management and finance very helpful and also very knowledgeable

Casey G is Literally The Best Mechanic In The Building and possibly in all of Southern Indiana.

Austin was amazing! A Very knowledgeable and no pressure salesman. I would highly recommended him to anyone. He was very patient with me throughout the entire process and made sure he answered all my questions. Definitely a 10 star!!! Go see Austin at Bradley Chevrolet for your next vehicle purchase!!

The lady in service knew who I was when I pulled in immediately. That was a nice way to be greeted. Oil change was completed with only a short wait. Car was clean and seat positioned just as I left it. Perfect

As a first time buyer, i was nervous and anxious to start the process but John & Mike made it very easy and quick! They were so nice and helpful!

Had to drop my husbands car off to get new tires. Service was quick, efficient and helpful. They even gave me a ride home so I could work! Also, car was done several hours before the requested time. Good job!

I have never purchased a vehicle from a dealer before and I must say the experience was amazing. Lance Bray did an amazing job to make sure we got the car we absolutely wanted!

Got called in for them to pay off our car and get us into a new car.... they didnt give us the value of the loan..fine.... we were going to leave and sell our car on our own however. When we told them this, Richie the used car manager marched over and, told us that we wouldnt even come close to getting to the value we had told them. Then Bradley lists the car for 3,000 dollars more than were going to sell it for. This place is shistey! This after being loyal customers and coming back to buy our third car through them! Find another car dealership! would leave 0 stars if I could. Congrats you made a multimillionaire more money and screwed over a little guy for thousands of dollars.....great business.......

No pressure to do or buy anything. Very reasonable fees for services rendered. Gave me help when I asked for it. Called me when accessories became available that I inquired about. Made me feel like they were genuinely interested that I was happy with the my purchase and the decisions that went in to it.

Treated like a friend of the family!Although I have not yet purchased a vehicle and I live out of state, I have been treated with the utmost courtesy and respect. I have been working with Trevor Peterson to hopefully purchase a truck I have been searching for, and he has been extremely helpful, kind, and resourceful, never once pushy or overbearing. I look forward to doing business with this company.

Stopped by for eval and pictures. Discussed work to include tailgate small dent repair, rear quarter repair and paint touch up on hood. Dropped vehicle off after insurance company approved for repairs. Received vehicle 3 days later and paint on hood not done and rear tailgate not repaired. Didnt complete job prior to picking vehicle up. Now must be inconvenienced again for the job to be completed per agreement.

Austin was a pleasure to work with. No pressure sales, patient, made sure all questions were answered and had the vehicle up front, and ready for a test drive when we pulled in. We drove all the way from IL to purchase a vehicle here, and will do it again when it’s time for another. It was the right car for the right price and the right team to help make the purchase painless. Thanks again, our family loves this vehicle!

I had a great experience when visiting Bradley Hubler Chevrolet. My salesman, Austin Norman, was such great help, and made the process of buying a new truck smooth and satisfying. I would highly recommend this dealership to anyone, and I would especially recommend Austin as he is a great salesman who is very prompt and knowledgeable. Thank you!

Good communication. Personable. Professional.

First visit to this dealership for service. Very impressed with the communication and professionalism exhibited by Rob, the service mgr. and his entire staff. Ill be a regular customer from here on out.

Holly hicks was heaven sent. Took a bad situation and made it great. Very pleasant and professional. So helpful.

I’ve had a few warranty related things happen with my vehicle and they get it fixed without a hassle.

The Service Manager is the best thing since sliced bread!

I was very impressed with the professionalism displayed by the sales team and their desire to work with me to get the deal done.Would definitely recommend friends and family to use Bradley Chevrolet and Jon Hunker Jr. For their vehicle needs.

One of my trucks has been to the collision repair twice and both times it quickly and professional put back to like new condition. Thanks Nick and Crew

Nice dealership and they have a awesome service shop.

You ever want great customer service and a great price on any vehicle. Go to Bradley Huber Chevrolet. Hands down!!!

I live in Columbus and was disappointed in the service department here so I called Bradley and was scheduled an appointment right away. They were professional, friendly and did fast work! The service area was very clean, I was impressed. I will continue to bring my vehicle to them!

I like Aaron the sales person, he listened to me and tried to get me the trucks that I wanted to look at so that I could pick the one that I wanted. Aaron listen and found out that I knew what I was talking about and just showed me the things about the truck that I couldn’t find out on the internet. I have a Chevrolet dealership in my home town but I wouldn’t go to them they just want to make a sale and get the truck off the lot.

It was quick smooth and painless. Service tech was prompt and courteous.

Was greatBetter then the other dealership

I arrived early and was promptly and courteously greeted when entering the door. Bradley service were polite in asking for keys so that my vehicle could be pulled in and start the service maintenance.

Very friendly and very informative and respectful

I bought a red 2012 Camaro V6 that I love the looks of. The vinyl stripes are worn but Austin is a good dealer and was able to provide me with new stripes and is covering the cost of installation as part of the deal. This along with a reasonable price sold me on the Camaro. As long as the installation of the stripes works out as planned, then this is a 5-star review from me. Austin is part of a solid team and they provided for a comfortable car-buying experience that I would recommend!

I was taken care of as soon as I walked in and when I was done needed a new truck in a weekend and they got it done killer job!

My sales representative and financial department were very excellent, kind and helpful to me while I was deciding how to handle the situation of buying a new vehicle. Thank you very much

I have been working since July on a new Tahoe deal. Three deals fell thru, and I finally purchased one. I would not have stuck with it, had it not been for my salesman Dave Puglia. This is the second vehicle I have purchased from Dave. I feel like he cared and went the extra mile. My wife is also happy with Daves going out of the way. We are totally satisfied with Daves attention to all of our needs and wants.

New and used were both professional and diligently worked harder than any other dealer!!!! they earned my business and i did not think they would. still in my car after 2 years. Kudos to the team there!!

I bought my car from this dealership a few years back. Normally have not had issues with trying to be sold extra items that are not necessary. Today I brought my car in for oil change/tire rotation and was told I needed my cabin air filter changed for $49. I changed this myself last week and even wrote the date on the filter. I know its nothing big, but how many other times have they pulled something like this with the other services I have had. Kind of lost my trust on this one.I will continue to bring in for oil change and tire rotation, but I think I will take it elsewhere for other issues. Who knows if what I am being told is correct or if they are trying to just add stuff on.

After having 3 poor experiences over the weekend at three different dealerships (Toyota) I came to Bradly with low hopes. I was greeted with a friendly smile and hospitality. I was upside down on my current car and they found a loan for me. Not where I wanted it to be, but due to the banking rules not due to lack of effort.

I just bought a new malibu. Austin was my salesman and he went out of his way to help me. I was in a car accident and he helped with the whole process. I couldnt be more pleased. Everyone there was great. I will recommend Auston and everyone at Bradley Hubler Franklin

Excellent serviceRob Williams is always friendly and very helpful

I’ve been to a dozen car lots in Indiana and without a doubt Bradley Hubler Chevy is #1 trust me on that...they work with you joy against you...just ask for Buck, tell him Will sent you😎✌🏿

Friendly, polite, great skill knowledgr

Austin Norman has been a awesome person to deal with. Courtesy; pleasant and caring. Know it has been a journey, but a great one. Thanks for being you!!!!!

Always have great service!!! Friendly clean quick

Very good!

Very disappointing!!!They forgot to put stripping had to bring truck back to finish up .

Buck Hinkle was the best car salesperson Ive ever had the pleasure of working with. It was a great experience from start to finish. Highly recommend this dealership