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Honey Dew Donuts
213 E Central St, Franklin, MA 02038, United States
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Honey Dew Donuts

Comments
Le
Review №1

Love this place! For some reason Michelle’s sandwiches are very tasty, I go to any other honey dew and they don’t taste the same! Very friendly staff!! Love it there

Ch
Review №2

Square bread is INEDIBLE! HARD AS A BRICK!

Sa
Review №3

I thought the bakers did the Donuts but its actually honey that does them-

Ma
Review №4

Train your staff to, I dont know, BE POLITE.

Ja
Review №5

Bigger donuts, faster service. Whats not to love?

El
Review №6

Friendly and helpful staff. Unfortunately I didnt get the buy one get one free after 5p. I bought a dozen figured I would only have to pay for 6 of them. Selections was poor and they tasted like the doughnuts was there all day. I was not too thrilled to see a guy sitting in the lounge with no mask on in these trying times. Will not be going back to this location because of these issues.

Sh
Review №7

Great change of pace local coffee chain with unique flavors.

Ja
Review №8

Great taste and fast service.

Ve
Review №9

I used to be a regular here up until my experience with this newer woman they had hired, who appeared to be full time because she was always the one serving us. im guessing food service, particularly fast paced, is not her thing since shes always stressed and doesnt bother hiding it. always forgetting our order, every time she made our sandwiches or burritos, they were cold and weirdly enough, watery... we had gone through drive thru, and ordered 2 coffees and 2 sandwiches. not a whole lot to ask for. when we got up to the window, she asked us to circle back around so she could serve the guy behind us first since he only had 1 coffee. weird, but whatever, we did. we then noticed there were 4 more cars after the one that was behind us, got irritated, and left. why should we have to wait when we ordered first? we had priority. we came back twice after that before we never came back again. the first time, she shoved aside the girl who was serving us to angrily confront us about why we left her with all this food and coffee, without her mask on. we told her straight up we didnt think it was fair to make us wait since there were multiple cars in line. she gave us attitude saying we should have came inside to pick it up....we went through drive thru to avoid going inside. like what? the last time, another girl was serving us again, and she came to the window, without her mask, just to give us the nastiest look she could muster.never have i had such a nasty experience with a customer service worker.i recommend saving yourself the aggravation and going to the dunkin up the st. they are way more pleasant, and the one time they made us wait, they had us pull up to the front, and less than 5 minutes later they brought us our order, and even a bag of free donuts to make up for the wait, which we didnt ask for or need but really appreciated.

Ri
Review №10

I live the cinnamon sticks! Sea salt caramel ice coffee!

Ro
Review №11

Place is hit or miss...sometimes you get your order quick and with a pleasant person waiting on you. Other times you get someone waiting on you who is having an off day and is shows.

Ch
Review №12

The Mgr. Alecia customer service to me was outstanding. So much that I mailed a thank you note snail mail.

ja
Review №13

Great place

Fi
Review №14

This is usually my go to place. I have not been here since they re-opened and I will not be back! I ordered a mocha madness which tasted awful and nothing like a mocha madness, a blueberry donut and received a glazed one! I also ordered a sausage egg and cheese on a croissant which was still frozen and unediable!

Ho
Review №15

By 3PM very little selection was left. Coffee okay.

Lo
Review №16

Quick and very professional service. Tasty products, those cinnamon sticks and coffees. We love you, Honey Dew Donuts!

Jo
Review №17

Clean facility, fresh food, good coffee, snacks. Restroom is very clean. The app could be a bit better and allow mobile ordering like other places.

Ri
Review №18

Love their big donuts.

Jo
Review №19

Good coffee, excellent baked goods. The sandwiches are better than a national chain.

te
Review №20

Love their Mocha Madness coffee, and this place just open up again under new management and owner I believe and the service is very good,and the hours are pretty good,there are open to 8, the old hours were not very convenient, this is definitely an upgrade. I am glad it stayed a Honey Dew and I am glad they are running it well.

mi
Review №21

Maybe im biased but i live off of their iced coffees, best flavors and all sugar free! I basically live here, one of the staff (no longer works there) used to know my order by heart and made it for me the second I walked in! SOS Im too young to be a regular.

Αѕ
Review №22

The young lady named Cammie is a total doll. She is a huge asset to your company. Thanks Cammie for making my day turn from a total mess to a smile. - you rock!!

Am
Review №23

I love this pace

Re
Review №24

A Very nice establishment and a step up from other donut shop for the quality and fasts service .

Ke
Review №25

Its a matter of personal choice but to me.. Coffee always tastes burnt.... think they get it from Autocrat.. better as coffee syrup..

Aa
Review №26

Smores cold brew, was yumma. But the pastacio muffin, the go tooo

Mi
Review №27

Good cant complain 😊!!!

Ki
Review №28

Its tasty but needs additional staffing, one person to run the place is a bit much.

Mi
Review №29

The worst coffees I’ve ever had in my life. Ordered a mocha madness and a large iced coffee and both of them tasted like dirty water. After asking the woman to remake one of them, she proceeded to make it wrong 4 more times and then completely ignore me when it was still not right. Stay away from this place and save your money.

An
Review №30

Food and coffee are great, but 90% of the staff is constantly miserable. Ive lived within 5 miles from them for a few years and its always the same, just miserable employees

Ri
Review №31

The staff at this establishment is fantastic they all speak and understand English thoroughly as well as paying attention to details while creating your order

Dy
Review №32

Its like dunkin but cheaper for some items. I just get their sandwiches and bagels. Which are good, but not great

Da
Review №33

I love honey dew but the one on east central street is a bit ridiculous as far as customer service. Many time I have gone and tried to get a smoothie and have been told their machine is broken, (I personally think they just dont feel like making it)I have gone to the drive thru and sat there and nobody says anything, go inside and the person at the counter is just talking to another customer or is outside smoking. Also, today, it is 6:20 PM sign says they close at 8 PM. Go to the drive thru, no answer. Go to the door and it is locked. Someone inside mopping but cant be bothered to acknowledge that there is a customer.WORK ON YOUR CUSTOMER SERVICE SKILLS.You cant just lock the door, or go out for a cigarette whenever you feel like it. The customer makes your paycheck, if you lose customers you lose your paycheck.

za
Review №34

Clean, New, Great coffee, donuts/pastries.

Ni
Review №35

Love their mocha ice coffee

Ra
Review №36

Great experience here! Although there was only one man working he was going crazy, taking orders, cashier, making food and coffees he was running around every second easily deserves $30 an hour

Li
Review №37

Coffee is OK. Donuts are good. Quick in and out.

Ji
Review №38

Coffee was good. The person behind the counter was rude.

Ro
Review №39

Better than Dunks. Less flies.

To
Review №40

Good coffee reasonable products

AB
Review №41

Clean fast n new

Jo
Review №42

Always good, average priced, well worth it.

Sa
Review №43

Please tell me why there was only one person working here? whoever makes the schedule should be fired, she was doing a good job but seriously you need to expand your staff

Jo
Review №44

It was great, it was clean, it was fast service

Be
Review №45

They didnt have anything but the employees were nice

Ma
Review №46

The food delicious.

Ja
Review №47

They literally only filled my coffee cup half full.

Er
Review №48

The quality of the breakfast sandwich was poor and the place was dirty.

Pe
Review №49

Always dependable

Ju
Review №50

I go everyday

Ed
Review №51

Ni ce

Information
5 Photos
51 Comments
4 Rating
  • Address:213 E Central St, Franklin, MA 02038, United States
  • Site:http://honeydewdonuts.com/
  • Phone:+1 508-528-8083
Categories
  • Coffee shop
  • Cafe
  • Donut shop
  • Dessert shop
  • Fast food restaurant
Working hours
  • Monday:4:30AM–8PM
  • Tuesday:4:30AM–8PM
  • Wednesday:4:30AM–8PM
  • Thursday:4:30AM–8PM
  • Friday:5AM–8PM
  • Saturday:5AM–8PM
  • Sunday:4:30AM–8PM
Service options
  • Takeout:Yes
  • Delivery:No
  • Dine-in:No
Highlights
  • Great coffee:Yes
Popular for
  • Solo dining:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Coffee:Yes
Dining options
  • Dessert:Yes
Atmosphere
  • Casual:Yes
Planning
  • Quick visit:Yes
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