Have placed several orders with Monument as is most of the time they have the best prices for the items I am looking for. Packaging is always top notch and items are always in best possible condition upon receipt. Will be a loyal customer for a long time to come.

Value and service are excellent. Best metals company in area. Highly recommend.

Ordered some silver Brits on line.Better price than Apmex, free shipping over $199.Based on 1st and only order but It came less than a week.I will be ordering from this place again!

I placed a silver and gold coin order with Monument Metals, LLC on Aug 27, 2018. There were 3 items on the order. 2 items were silver and 1 item was gold. The silver items are correct. The gold item is incorrect. The item I ordered was a 50 Pessos gold coin weighing 1.2oz. What I received is a gold coin of 1 oz which looks similar to the 50 Pessos coin. So there is a 0.2 oz difference. At the time I paid 1534.06 for 1.2 oz. I was cheated out of $255.68 (now worth $300) for the missing 0.2 oz. I spoke to the business on 8/23/2021 and they said there is nothing they can do. They did not have records going back 3 years and were not interested in trying to resolve the issue in any way. The order number is 100009599.Terrible Business Practices, causing the error in the shipment, then an unwillingness to negotiate with a customer that spent and will spend thousands of dollars on metals. If the IRS requires tax payers to hold tax records for 5 years why would this business hold shipping records for only 6 months. Will never due business with this guy again. Proceed at your own risk.

My experience in buying gold coins was great. John the owner was very friendly and helpful, I definitely recommend buying from him.

I wanted to sell a fairly large amount of silver and recently I discovered Monument Metals, being that they are within a driving distance from where I live. I did not want to ship such a heavy load of metals and deal with the hassle and risk of damage/theft.I called and was given a quote (very competitive prices) for some of the coins and bars I wanted to sell. Being very happy with the numbers I was quoted, I decided to make the drive and deal in person.I sat down with Jon (founder/owner) and we started going over my collection of coins and bars. I could tell he was very eager to do business and very open to negotiating the best prices for my silver. And that he did.. he actually gave me better prices than even his original quote and was extremely fair with valuing items that we hadnt originally talked about. Happy as I was, I decided to make the sale.Jon is a person that runs his business very well. He was very informative and professional throughout the entire process. I left happy and with a very satisfied feeling overall. I would recommend Monument Metals to anyone looking to buy, or sell, precious metals as they are one of the best in the industry!

Great place to do business and good customer service follow up when you call with questions

I enjoy buying from Monument Metals I know my order will come in (BU) Condition & shipping is alway fast. If I ever have a question the owner Johnathan is always available to help also a very nice guy and that goes along way. Only Bullion company I trust to buy my precious metals from!

Way more pros than cons. Excellent customer service, competitive prices, offer some unique silver rounds, as well as the common . I have tried a lot of sites from the big boys like JM to the mom and pops. Monument stands out as one of the better businesses to deal with

This is a great company and I have dealt with most of them. These guys are knowledgeable and they always go the extra mile. I have placed multiple orders by e check (Which takes 5 days to clear) and credit card and have always got my orders well packed and secure. Keep up the great work monument your service and quality is much appreciated.

Im very disappointedIm very disappointed. I tried ordering something online and they said i needed shipping address confirmation for my payment method. I said that is ridiculous because apmex didnt need that too ship my orders. Then the owner of the company refused to take my order. After i asked so i cant get the order i want it. He said no your email was colorful. this is not the way things should be handled you where just saying i can fix it and now you wont work with me. your very rude and i think you should have someone help you with customer service because your not doing it right!

Great website. Knowledgeable team. Perfect delivery. Thanks!

I ordered from this company because their online prices were the best I could find. Not only was that the case, but my silver arrived at my door in record time, packaged well and beautiful. I have now found my new place to buy gold and silver online!!

Monument Metals not only provides an excellent array of products at extremely competitive prices (especially 90% bullion), but they provide excellent attention to their customers. They FAR exceed expectations and beat their competitors hands down in customer service. The web site is easy to use and easy to navigate; their Account features for registered users is outstanding; their chat provides a great hands on feature for answering questions; their payment options enable purchasers flexibility in paying; they ship quickly in secure packages upon confirmed payment; and they actually answer e-mails in a very timely manner and with a personal touch! A breath of fresh air in the industry!!

I called to ask if they were buying gold and silver coins locally and they do! I made an appointment, visted the office and left with a check in almost no time. Prices were better than the big online dealers too!

Great customer service along with superb product. My first stop when Im buying precious metals online.

I recently made a purchase from Monument Metals. I did one of their buy silver at spot deals. The whole process was wonderful. I ended up paying with PayPal, instead of a check, due to the spot price savings. The other was shipped out within an hour or two of placing. The package was delivered within a few days well padded and discrete. I also added some Merc dimes to my order and was pleasantly surprised at the variety I received. Monument Metals is also active on the Reddit silver forum and the precious metals community. Id highly recommend MM if youre just starting out or are a veteran stacker looking for a long term relationship with a trusted online retailer.

Great quality, fast service, definitely recommend Monument Metals!

I would recommend this company. They are good.

Great selection and pricing.. got to love Echeck option

Some of the best customer service I have ever experienced, not to mention amazing prices. I will be ordering from them as often as I can.

Had a poor experience with an employee - owner apologized and solved the issue.