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Auto Chiefs
198 Tyler Von Way, Fredericksburg, VA 22405, United States
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Auto Chiefs
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Va
Review №1

I have brought two vehicles from this brother own business they are willing to work with you on pricing they also have a mechanic on site to service your vehicle. Very friendly and professional service here. Also has an awesome detailing guy on-site to keep your car looking fabulous.

Ty
Review №2

I was traveling on a Saturday from Michigan to North Carolina when my caliper froze up on my F-250. I called and they got my truck in and fixed the same day, within 3 hours I was back on the road. Great service and pricing! I highly recommend them.

Ra
Review №3

Rich the manager is a Fantastic salesman along with his Brother.. the mechanics crew is honest and forthcoming about issues that may come about when servicing your vehicle.. great rates and truthfulness is one of my sticking points wherever I take my vehicles for repairs.. these guys knocked it out of the park.. hot coffee a super comfortable love seat and large couch that will engulf you.. great TV/ cable to watch to pass the time.. once they work on you car, truck SUV .. youll be back for more..give this shop a try and youll be happy you did..

Ma
Review №4

Owner and Crew that work there are good people. Awesome service good reliable vehicles for sale .The website have a few cars listed I recommend Auto Chiefs for vehicles check them out

Jo
Review №5

So let me start with this-I have been in the business of auto and motorcycle(Harley) sales combined over 25 years. I did not and never have played games or lied to any of my customers to get a sale. That said, it was time for a change and without going into a lengthy story, I was ready to give up my 2004 Ford Explorer for something bigger and did not want any payments. I settled on a 2004 Ford Expedition they had listed on Facebook Marketplace. It had somewhat high mileage but I wasnt looking for new. I knew what I was getting into and also knew this will not be a perfect truck. It did have some issues. After we, meaning Rich and Raj and I agreed on price with the help from Bucky, the sales team member I had first contact with, we made the sale. There were some things that needed repair/replace and it was put in writing(NOTE- everything has been done with the exception of the rear wiper-waiting on part). I drove home on a Thursday. Drove the truck all weekend, then on Tuesday I was about to go to work and it wouldnt start. I called Raj and he was sympathetic and asked if I could get it in so they could look at it. I was able to bring in and without hesitation they replaced the battery. No typical You bought it as is, you own it They took care of me. The manager of the repair aspect of the operation, Joe, has always been respectful and has helped me get the needed items taken care of. Well this brings me to current time. I went by on Saturday, during the heavy rains and the part had not come in yet for the rear wiper so I headed home. I hit many a flooded puddle from standing water on the road and thought nothing of it. I stopped at a fast food place and when I came out to go home, the truck would not start!!! There was plenty of juice but no clicking, clacking ...just silence and dash lights lit up. I immediately sent Joe a text if he could have any idea after I described the situation and as he was on his way home to see his kid at Karate he said he would detour and come to me to see if anything could be done. He tried a few things to no avail and then so I would not be stranded he contacted a tow company(North Star Towing) and will have it towed back to Auto Chiefs and Raj will stay late and have a loaner truck for me to get home with. Mike with North Star was prompt . The problem was a rusted wire. Joe took care of the towing and I the labor for repair. So I feel this was excellent customer service and retention as it was not a single sale, but will now be a relationship. I dont usually recommend many people or products but I will recommend Auto Chiefs and Raj, Rich, Joe & Bucky and the staff there that has been able to keep me on the road. Thank You !!

mi
Review №6

Very helpful and accommodating, got a great running vehicle.There were issues with the car, but they were honest upfront and sent parts that were already ordered for repairs after the saleNo complaints, would certainly visit again when shopping for a vehicle.5 stars due to being there after hours and still receiving great service.

Su
Review №7

Very Courteous & very Fair & professional Sales Staff & Mgr.

Su
Review №8

I found the staff to be kind and considerate. They were able to provide me with the car I wanted, at a reasonable price, and even able to make some minor maintenance repairs prior to leaving the dealership. An overall great experience.

as
Review №9

Love these guys. I take my motorcycle to them every year to prep for the summer, do my upgrades and general maintenance. They have never failed me. They have a very friendly staff, very knowledgeable mechanics great prices. I would highly recommend them to everyone.

Am
Review №10

They knowingly sold us a vehicle with a bad engine that had to replaced and cost us nearly 6,000 only 3 months later.I feel genuinely played by this place. The next day after we made a purchase the check engine light came on and we took it back and they charged us 400To fix the catalytic converter (literally the next day) and then the check engine light still stayed on.Idk what the game is but is messed up to sell something you know isnt in the best condition.Update ** 3 months later the engine now has to be replaced and the only offered a 30 day limited warranty.The worst vehicle buying experience ever seriouslyUpdate^ weve called the number below asked for help and have never been gotten back to - multiple times they say theyre busy and will call back and never do. Its a 06 Dodge Ram 3500 dually.

Ja
Review №11

Just bought an 09 Suburban 2500. Good price and GREAT customer service! Without question they repaired anything the truck needed! Even fixed things not under warranty! Everyone was real friendly, informative, and willing to go out of their way to satisfy. Definitely consider Auto Chiefs for your next used vehicle purchase.

Ha
Review №12

I was a sales & finance consultant at Auto Chiefs. Unfortunately, I had to leave because I relocated. This review was expected on the first day I started working for Auto Chiefs. First impressions are everything. Honesty, integrity & commitment are written in stone on the property from the inside out. I was proud & honored to work for such an establishment. If you are in the market for a sedan sports car SUV truck antique or collectors vehicle this is the place. All their vehicles are fully serviced in their service center so you can rest assure the vehicle you are going home in to your family and friends will be safe, reliable, everything you expect & a lot more.Thank you Rich & Raj & Joey for the opportunity. I hope I have met your expectations.

S
Review №13

Great experience no pressure or hustle. Pricing on the suv I bought after a few months of researching was great and beat pretty much all the dealers within 100 mile radius for the year, model, and mileage.Rich and Raj both were honest through out the sale, and were willing to go out of their way to accommodate me due to living an hr away from the lot in getting a minor fix done.strongly recommended if your looking for a used car and want honest answers and good pricing.

DS
Review №14

Where to begin, I was searching for a replacement of Chevy SS truck, and the search was not turning up many results that met my requirements in my area . I decided to search the web and found Auto Chiefs, and in doing soI found exactly what I was looking for ; and make a phone call.I bought the truck sight unseen except for pictures on the site and the pictures were exactly what the interior and exterior look liked, when I got the truck .A special, thank you to the staff of Auto chiefs, who was always ready to answer any questions, or concerns I had regarding the truck.Thank you Rich, for all of help and excellent service.I highly recommend, Auto Chiefs to anyone looking for their next car or truck, the staff is very professional, yet very friendly you will not be disappointed !!!!!!My son is was a Chevy mechanic for 10 years plus, and he was very impressed with Trucks appearance and condition, and yes he went over it with fine tooth comb !Last but not least :A very special thank you to Terry and Bucky !!!!!!

As
Review №15

I took my motorcycle there to get some customization done and they were great. The owner of the place is very nice and respectful. The staff was very nice and friendly. And they did an amazing job on my bike. I had trouble getting off work in time to pick my bike up and they stayed open late just for me. Im very satisfied with them :-)

Ga
Review №16

Recently I found myself in need of a used truck and while doing an Internet search and found one that interested me at Auto Chiefs. Never having purchased a used vehicle before, I was concerned as to what type of customer service I would receive as car dealers do not necessarily have the best reputation. My fears were put to rest by Rick and Marcus; in fact, I do not believe I have ever had a better car buying experience.I never felt pressured during the process, I was dealt with honestly, was shown the Carfax report, and negotiated with fairly. The process was smooth and quick. In fact, Rick even delivered the truck to me as a courtesy.Even though their mechanic, Rodney, had checked the truck over thoroughly Ford indicated a few regular maintenance items that they recommended be dealt with. Even though the truck was bough As Is, Rick helped me out with the repairs at a much reduced rate from what Ford quoted. He could have said you bought the car As Is, so what you got is what you got, but during the purchase process he had told me that Auto Chiefs stands by their products and he was a man of his words.To anyone looking for a used vehicle, I can highly recommend Auto Chiefs. Everyone at the dealership that I interacted with gave 5-Star Customer Service. And if I ever find myself in need of another used vehicle, you can be sure they will be my first stop.

Ch
Review №17

Havi and Rich are the best, and most honest guys I have ever worked with! They were amazing and were kind enough to help me make the most prudent, honest, and reasonable choice for seeking a car! High quality and amazing businessmen! Def shop for your next car here!

Sa
Review №18

Without a doubt sold us a lemon. I have never had so much car trouble. Weve owned the vehicle for 2 years and its been so much trouble. Some of the issues you can tell have happened before since wires are spliced together and electrical taped back together. We never received what was promised to us and is on paper (rugs and headrests). After multiple phone calls we were then ignored and no calls were returned. I need to depend on my vehicle since my husband is constantly gone with the military and my kids are in therapy 5 days a week. This has been one of the biggest headaches. I wish we had never believed the lies and didnt buy from this company.Edit:Not sure how to respond to you except by editing my post.We HAVE called for months at the beginning when we first bought the car and no one would call us back or wed get hung up on. Im sorry, no, at first they kept saying that they would do it once the items arrived. Then it turned into excuses that a manager would call us, only to never get calls.The vehicle is under my husbands name and the warranty does not cover a lot of the issues weve had. Also, if you couldnt find me then how did you locate my warranty information?? Trust me, Ive been trying to get the warranty to cover but they dont.I do apologize for leaving a bad review but its my honest experience thus far.

Ga
Review №19

Weve been EVERYWHERE, and this is the BEST place to do car buying business, by far! :)Helping our son, who is in the Marine Corps, with his first car. They were knowledgeable with Navy Federal, USAA, and the specifics of working with military situations. We could not have asked for a better experience with ALL who work there. :)

St
Review №20

They had the vehicle I wanted. They went over the top to do what needed to be done for me to buy it. They went over everything in an easy to understand way. Even after the vehicle was purchased and we were leaving they made sure we knew to call them if we needed anything at all.

Ka
Review №21

Matt and Joey were great. They were so patient and helpful and in the end I was able to get the car my son wanted. I would recommend Auto Chiefs to anyone.

la
Review №22

Good Place to Buy Hazi was awesome salesman. Unfortunately, doe to some other family things vehicle no longer in my budget. Thanks Guy!

Sh
Review №23

I recently went to Auto Chiefs in Fredericksburg, VA and I was extremely pleased with their customer service. I dont have the greatest credit but they were still able to work with me and making sure that i was able to walk off of the lot with the car that I wanted. Every other dealership wanted a HUGE down payment or i would have to settle for a car that i really didnt want. Needless to say, I was able to purchase the BMW that I have always wanted, thanks to their patience and willingness to work with me. They were very efficient in making sure that all of my questions were answered and were very professional. I would definitely recommend their business to all of my friends and all of my friends friends.

Lu
Review №24

I will like to thank Chance who took the time out to show me a few vehicles that they had on there lot but there was only one that caught my eye and I drove off in it a week later and I am enjoying it now it was the best decision I made. So to everyone that helped me as well myself and my family love the 2013 RAM

Ja
Review №25

Contacted the dealership about a vehicle I found on CarGurus. I received near instant communication back and forth over the next two days with answers to every question I had from Bucky. When my wife and I test drove the vehicle, we realized that it was a little larger than we were comfortable with so we test drove a different one and loved it. Our salesman Raj was extremely helpful and friendly, and not pushy at all. We only noted a couple of small discrepancies with the vehicle and the finance manager Joseph offered a free fix for both on the spot, and an extremely fair price for our trade-in. All in all, the experience could not have gone better. Everyone was friendly, no one was pushy, and the manager was transparent about every item. I would do business here again any day, and would recommend anyone else do the same.

Ro
Review №26

I recently purchased a car from them and loved it!!! They were funny and made the transaction easy!!! I worked with Buck, Rich. & Joey and they made sure everything was perfect before I left!!!!Thanks Auto Chiefs!!!!

To
Review №27

I work with Terry as my sales contacts and he was perfect. He took the time to make sure I was getting exactly what I was wanting. I also worked with Joseph who gave me TOP $ on my trade and exceptional prices on other vehicals. The experience was so good i went in for 1 vehical and left with 2!

Ma
Review №28

Absolutely love this place. Good selection GREAT PRICES AND FRIENDLY PLEASE PEOPLE!!!!!

Ch
Review №29

These guys have gone above and beyond for me. I purchased my vehicle back in December and they have answered all my questions as well as taken the time to thoroughly inspect it when a problem arises. They have earned a customer for life.

Je
Review №30

I purchased a 2002 Ford F150 with a trade in. They gave an outstanding trade in value for my motorcycle and the customer service was above and beyond the normal used car dealerships. My truck had a major transmission problem 3 month after purchase. They towed it back to their mechanics shop gave me a ride back home fixed my truck at no cost to me and delivered my truck back to my home with a great attitude! These guys are good honest people!Way to go Nick, Rich and Raj! Thanks again for a great buying experience!J. Lopez

Ch
Review №31

I could not thank this dealership enough, also the mechanic, Wes, for all the help they have given us. On our way down to Florida, our van broke down in the middle of the night in Virginia, and Wes found us stranded at a convenience store. He brought us to the dealership where they opened back up just to help us out. They even called the owner to come back to the store for us. They quoted me a fair price to fix the van, and still gave me options to buy a new car. We ended up test driving a Subura STI after hours of operation in order for us to make it to our destination. They even extended their help until 12 midnight to help us out. This dealership is a 10/10 for sure. They treated us like family, and I trust them.

st
Review №32

I initially inquired about a Jeep liberty. They had sold it. But asked me what attracted me to it. Price 4wd and mpg. He asked me about another truck that they had. It was a Nissan Xterra. I have never had a foreign car, but I agreed to come look at it. I did and looked it over well there were some minor things that needed to be done, which they agreed needed to be done and committed to doing them I am now the owner of the nissa Xterra and am quite pleased with the experience. I will soon be looking for another vehicle and I will be shopping here first.

Da
Review №33

This place is a goldmine for automotive repairs. The only place I have been to where the staff gives you honesty. A rare treat in that industry. There have been so many times where they have reviewed my vehicles issues and gave me realistic notices about the repair work.One example: The transmission in my old car was slipping. They diagnosed the issue and advised me against the repair on the car to avoid me putting money into a vehicle, that based off its age, would be back in the shop a year later for another major repair. No other shop I ve been to would have turn down work for the sake of their customers wallet.I highly recommend this place.

Cl
Review №34

Besides the great selection of vehicles, they also have a great staff thatll do its best to get you a new ride.Highly recommended

Ma
Review №35

Mike and ALex are the most professional people to deal with Mike was awesome great personality and the rest of the crew also that works at Auto Chiefs . My drive was worth meeting the the crew I would recommend Auto Chief to anyone local & abroad . Service is the best you will ever find at Auto Chiefs and I love my Nissan thank you Auto Chiefs .

Bi
Review №36

First off, Im 64 and have bought a lot of trucks, Rvs and Harleys over the years. Both new and used! For a smaller but big acting dealership to go the extra, extra mile is rare. Joey and Raj are both GOOD people.They do what they say they are going to do. Thats what business is suppose to be.Thank youBill & Fran Rebling

Ki
Review №37

My unpleasant experience with Auto Chiefs began in late July, when I started a conversation with one of their employees, Raj, via TrueCar. I managed to talk Raj down from $3800 to $3150. I had offered $2500, which was the number Kelley Blue Book spat out as being the fair market price, within the broader fair market range ($1907 - $3094). Raj stated that they use NADA, which the banks go by. Ok. Close enough I thought for a vehicle that is in great shape for its age (see screenshots). During my test drive and inspection of the vehicle, I noted that the driver side lock was not functioning correctly. I also noted that the electronic mirror adjustment was not working. Auto Chiefs and I signed an agreement (which they did honor) to fix the issues within 14 days. Took longer than 14 days but fixed in the end.  Great. The vehicle ended up failing Maryland inspection due to a defective engine mount, loose battery, and bad wiper blades (youd think a dealership would at least put some cheap, decent blades on; I should have noticed). Auto Chiefs ended up quoting me the cheapest price for the repair, so they performed the work. Ironically, this car in great shape had a brake relay switch fail while parked in the parking lot for the repair! Car did pass inspection after the work. Next issue that reared its ugly head was that the low oil pressure light popped up during operation. The engine is burning oil like crazy, and after a few attempts on my end, I am now surrendering the vehicle over to a professional mechanic. Because Auto Chiefs provides a limited 3 month or 5000 mile warranty for their vehicles, I called and E-mailed multiple times in an attempt to secure a copy of what exactly the warranty covers. Well, readers, I am sad to say I never did obtain a copy of the full warranty. I always had to call back despite being told I would be contacted, and there was always an excuse. Raj at one point told me another employee, Jeremy, was on vacation. Ok? So you send it over! If you are not willing to have your warranty posted on your site, then you need to have it available on some sort of local or cloud storage that all employees can access! This is 2017. Doing this is not difficult!To finalize this review, if you want a vehicle in great condition for its age that will occupy much of your otherwise free time and give you headaches and ulcers, look no further than Auto Chiefs!

Em
Review №38

My husband and I went to 4 different dealerships within one week during our car search. We live in Southern Maryland and decided to widen our search radius to try to find a better deal. When I came across the 2007 VW Rabbit at Auto Chiefs, I had to go see it. We got there as soon as they opened and were greeted by James. He told us that his boss was stuck in traffic, so he didnt have the ability to get keys to test drive the car. He walked us over to the car and talked shop about cars with my husband while we gave the outside of the car a once over. He apologized again for not having keys for us to test drive the car and asked if we had other cars we were looking at. When we told him we did, he gave us directions to the other dealership and even suggested that we may want to go over there to look at the other car while we waited for his boss to arrive. We ended up staying and waiting and once we test drove the car, I was in love. They were very understanding when we said we still wanted to look at the other car. Of course, we came back to purchase the Rabbit, and I am so glad we did. The entire process was wonderful. Even the paperwork went smoothly. The whole time, James and his manager, Nick, were very attentive without being pushy. They understood when we got into a time crunch near the end since I had to be at work later that day and tried to speed up the car detailing as much as possible. Auto Chiefs sold us a very clean, wonderful car. Nick told us that he doesnt believe in being greedy, and I believe him. I am telling everyone I know (that is NOT an understatement) about our experience and pointing everyone who needs a car in their direction. You cannot go wrong with Auto Chiefs.

As
Review №39

Great dealership walked in recieved above average customer service never was pressured once to purchase a car from them. Thanks guys love the motorcycle!

ko
Review №40

Auto Chiefs gave me Five-Star service across the board. At no time was I worried, pressured, or confused. We worked out a sweet deal for a stock WRX, with a great history. I mentioned a couple concerns, and they replaced and tested every single one with speed and efficiency, at no cost extra. I feel that this car could not have gone through a better dealership. Everyone there has an expertise and they all work as a team to make sure your car is up to your standards, and a little extra. This is a professional car dealership and more, with a very relatable, down to earth feel. They stand by their cars and work well together. All of my work on this car will be done right back here at Auto Chiefs because I know they understand my needs and my vehicle. Incredibly smart and well informed staff. Nick, Jermaine, Raj, Justin, Seth, and anyone else who helped me or the car, thank you so much for the perfect car buying experience. Im promise shes still sitting as clean as you sold her to me. Cant wait to come back!-Kollin

Ma
Review №41

Review for Auto Chiefs of Fredericksburg, VAI could not have had a better used car buying experience than what I had with Auto Chiefs in Fredericksburg, VA.I found the car that I wanted which was a 2004 Honda Odyssey in excellent condition, with low mileage at a very reasonable price.When I arrived at the dealership, everyone was extremely friendly and indulged me as I spent some time doing research on the model they had for sale (I had previously wanted a 2005 but the condition and price made the 2004 appealing, so I wanted to make sure that consumer reports and customer reviews were still positive for that year).After deciding that I was interested, they gave me the keys and the afternoon to get the car checked out at the mechanic of my choice. 2-3 hours later, I returned with only a handful of minor finds from the full diagnostic at the Honda Dealership. Auto Chiefs immediately agreed to take care of everything on the list, a much appreciated gesture as I knew the car was meant to be sold ‘as is’.We did a little negotiating, not much, and everyone was happy (especially my kids who now had their own captain’s chairs J) Then, so that I could take my new car home, they offered to follow me to my house (45 minutes away) in my old car.We scheduled to have the minor repairs done a couple weeks later. I noted a few more small concerns (all which turned out to be nothing) over the weeks leading up to the repairs and without hesitation, Auto Chiefs agreed to fix whatever they could. (Of course, I would have understood if they needed to draw the line and charge me for some of the service not included in our original agreement).They picked up and brought the car back to me right on time, all issues resolved, and my permanent DMV tags in their hands.Raj, Rich and Nick are sincere, knowledgeable, hardworking guys who run a good, honest business. We will DEFINITELY go back to Auto Chiefs when it is time for our next car!

Br
Review №42

The guys at Auto Cheifs were so awesome and helpful. Raj was the main one that worked with me. I told him what I was looking for and he got the exact jeep that I have been looking for for a while now. I never felt any pressure while I was there and they treated me like a great friend. They made buying a vehicle super easy and had everything ready for me when I arrived. I would highly recommend Auto Chiefs in Fredericksburg to my family and friends!!!!-Thanks again guys, Im in LOVE with my jeep ollllllloBrittany

Ry
Review №43

When driving down route 1 in fredericksburg, va you will encounter numerous car dealerships eager to gain your business but there is only one dealership that stands out above the rest and that is auto chiefs!  I visited several dealerships in the area looking for the perfect honda odyssey and it wasnt until I stepped foot in auto chiefs that I felt openly welcomed and greeted with sincere hospitality, professionalism and and clear understanding of what I sought in a vehicle.    I found the vehicle I wanted and after presenting a few minor things I noticed that needed to be fixed with the vehicle, they went above and beyond to fix them and ensure that I walked out with a vehicle that I was extremely happy with.  It was a fantastic experience and I would recommend them to anyone looking to buy a vehicle.  A big thank you to Nick, Chevy, Raj, Rich and Justin for making this car buying experience a great one!

Ch
Review №44

Im not big on buying used vehicles but I had a very specific need and Auto Chiefs came through in a big way. I found Auto Chiefs through CarGurus. I had never heard of them before but found out I drove past their location countless times, as recently as the week before, but never paid attention. There are many used dealers on Rt. 1 between Quantico and Fredericksburg and after a while you just dont notice them. This dealer is one to take notice of. I was looking for a Jeep Liberty to tow behind my motorhome. I looked at one in Woodbridge that the dealer didnt even clean up first. Needed tires, pads and rotors at least. They said they would do whatever needed to be done to pass inspection. The Wife didnt get a warm and fuzzy feeling so I passed. Looked at another one at a dealer in Baltimore. They said it passed MD inspection but I dont know how. Needed more work than the first one to pass VA inspection. They are a no haggle price dealer and just blew us off when we brought up that it should have failed inspection and we wanted new tires, pads and rotors or come down on the price. In fact at 6am the next day, we left at 8:30 the night before, the same vehicle, pictures and all, was listed on Autotrader as being at the Dulles location for $1800+ more than it was listed at 10 hours before. I dont like shady games. I found the third Jeep on CarGurus on Wednesday and sent an email. Alex responded in short order and I went to take a look that day. Alex couldnt have been more polite and professional. Everyone was friendly and professional. They didnt give off that used car salesman vibe like I experienced elsewhere which was quite a departure from the stereotype. The test drive went well and I asked if they had any issue with me taking it to my mechanic to check out. I thought they would balk at that but they encouraged it. They even let me take it from Fredericksburg to Alexandria where my son, who is also my mechanic, works. We spent a couple of hours going over it. He had some reservations about the steering, battery and the front and rear differentials but overall it was in decent shape. I took those concerns back to Auto Chiefs and spoke with Rich. He showed me the work history of what they had already done and called in Jeremy, the service manager. They put it on the lift and went over the concerns. Jeremy didnt see what my son was concerned about so I got him on the phone and they talked for about 20 minutes. Jeremy said they were going to do a complete service on the power steering and the differentials right then, and they did, whether or not I purchased the vehicle. He admitted the power steering service should have been done earlier. They also replaced the battery which was new but showing issues. Jeremy also told my son the vehicle comes with a 90 day / 5k mile warranty should anything arise and theyll even work with you after that. They have three service bays and can do just about anything. My son was really impressed talking with Jeremy and said that he didnt have any further reservations and this was a good deal. I worked with Rich on the numbers and we came to an agreement. This was Friday. On Saturday I returned and paid the bill. I didnt have a way to get the vehicle home and was going to wait until I had assistance on Sunday but they offered to deliver the vehicle to my house after hours. That saved me a lot of trouble and Rich and Raj dropped it off on their way home. How many dealers will do that on top of everything else? Auto Chiefs hasnt been around long but if they continue with their current business model I think theyll do great things. They are already A+ rated with the Better Business Bureau. I will definitely use them again if the need arises.

di
Review №45

I was looking for a gto in decent condition but my search either found too many miles or too much money. I expanded my search and came across Auto Chiefs in Fredericksburg Virginia. They had a 2005 black gto in almost perfect condition, at a reasonable price with fairly low milage! Not exactly around the corner since i live in New Jersey. So i did some research saw the wonderful reviews, i called, talked to Rich who worked with me on the financing, also went out of his way to make sure the cluster was fixed and working properly. Justin, my salesman, who i spoke to first was very nice and very professional, he picked me up at the train station an hour early and gave me a test drive . I was very impressed on how meticulous they are in making sure every detail of the car is in as perfect as possible! I felt like i drove away in a brand new car! Everyone i met at Auto Chiefs were very nice and professional they literally make you feel like family! I would recommend anyone who is looking for a good used vehicle to check them out, they stand by their vehicles and guarantee their work! They are definitely worth the trip!

L.
Review №46

Ok, where do I start. To begin with, I have been buying cars for over 30 years, some new and some used, but my experience with Auto Chiefs has got to be THE BEST car buying experience I have had with any dealership ever. What I like about these guys is that they are no nonsense, no bullcrap, beat you around the bush type of guys. Starting at the top with Nick, the GM, my experience was very satisfying. We discussed my particular situation and my options and his recommendations BEFORE I even committed to buying a car from them for my daughter, who is a full time student. He genuinely had my best interest at heart and wanted me to succeed in my car buy experience no matter WHERE I bought a vehicle from. Not everyone takes their time to clue you in on good info without seeing if theres something in it for them first. For that I say thank you Nick for guiding me in the right direction from the beginning. He then had his salesman, Jermaine call me to touch base with me and possibly move forward in viewing their vehicles on the lot. Jermaine was very professional, and upbeat in his approach and did not put any of that annoying sales pitch pressure that you get from other dealers in trying to get me in to Auto Chiefs to buy a car. He simply said we have some terrific deals, and excellent prices so just give me a call when youre ready and we will be here for you. I for one, appreciate that type of approach. It was a few days later when I called Jermaine back and was willing to go and view their inventory and see exactly what they were talking about doing for me. I already had in mind the vehicle I wanted to get for my daughter. It looked amazing on the website but was even more impressive in person. Jermaine, let my daughter test drive it before I arrived and when we settled on that vehicle, Nick went to work to make this deal happen. I will tell you, I dont have excellent credit, and my daughter doesnt have long credit history, but we wanted this vehicle for the best price we could get and the best terms that we could work out. I really want to say THANK YOU to Nick, Raj, Rich, and Jermaine for making this dream of my daughters a reality. They didnt have to put the work in that they did to make this work out for us. They could have simply said theres no way this is gonna work unless you meet this demand or that demand or could have simply sold it to someone else. However, these guys didnt do that. Not only did they make it work, but there was a minor issue with vibration in the front end and they immediately had Rodney, the mechanic fix it the day I pointed it out to them from the test drive and we hadnt even sat down at the table to make a deal yet! Awesome work, and that just showed me how much they care about their customer satisfaction. thanks Rodney for getting the vehicle straight and I am in fact taking my other vehicles here now to have them do service work as well. We are totally pleased with our decision to buy from Auto Chiefs and I wrote this lengthy testimony because I feel like everyone should have an opportunity to be treated like a professional from a professional group of guys. My experience with them has now made me a customer for life with these guys. When I get ready to trade my 2006 Benz in next year to upgrade, I am going to call Nick and Raj and have them find me the vehicle I want and buy from them because anybody that goes ABOVE AND BEYOND for me like these guys did, deserve some loyalty from me in return. Thanks to Nick, Raj. Rich, Jermaine, and Rodney for making this my most stress free, quickly processed, buying experience ever. I f you think all this is made up or to good to be true, then just go see and experience for yourself. I am a real customer spending real money and when you get there ask them to pull my file and give you my number and I will confirm everything Ive said.Thanks again guys, Larry N

Mi
Review №47

Raj is an awesome guy to work with

An
Review №48

Need a car its the place to go.

De
Review №49

Not good connection. We had ordered tires for a trailer and they received tires for a car

Information
100 Photos
49 Comments
4.6 Rating
  • Address:198 Tyler Von Way, Fredericksburg, VA 22405, United States
  • Site:http://autochiefs.com/
  • Phone:+1 540-628-0100
Categories
  • Used car dealer
  • BMW dealer
  • Audi dealer
  • Ford dealer
  • Nissan dealer
  • Infiniti dealer
  • Auto repair shop
  • Chevrolet dealer
  • Mercedes-Benz dealer
  • Diesel engine repair service
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:Closed
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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