We had an amazing experience at Freehold Subaru! Brian was so very helpful and answered every possible question my family and I had. I left the dealership completely ecstatic with my lease. Could not recommend the team here more!
My wife and I shopped at this dealership and had a great experience. From the first day we went there to test drive to the day we picked up the vehicle Mike was extremely helpful.Over the years we have bought several cars form different dealerships but this was one of the best experience.
Excellent buying experience from a dealership that I trust. this the third vehicle purchased from the dealership who has also serviced them over the years. The entire team at dealership are customer focused, friendly, curious, and professional. Sales assist customers answering questions and providing information without pressuring. Management staff support sales and service while taking time to greet and answer customers questions. Service team provide consist customer focused inspections, and maintenance suggestive approach that make customers fully in charge of what is to be accomplished.The purchasing experience occurring during challenging delivery time was seamless. Sale representative went out of her way to answer questions, research incoming inventory for my desires, have vehicle completely ready at pickup, and explain operating difference compared to my previous vehicle.On a 1 to 10 scale survey with 10 as highest I would rate the dealership 10+ as well as the entire staff. When an organization, such as car dealership, has great customer fused employees I do business with them. Freehold Subaru is one of the excellent customer focused organizations with staff that have been serving us for decades. Happy and professional employees are noticed and appreciated.I will continue to do business with Freehold Subaru and have recommended to others.Thank you for the opportunity to provide feedback.Tom D.
My wife and I had a fantastic experience purchasing a certified pre-owned Subaru here. Our salesperson, Carlos, was knowledgeable, friendly, and enthusiastic, and placed absolutely zero pressure on us. We had looked at the inventory online, and came in knowing which vehicles we were interested in. Carlos was able to speak about the features of each without attempting to steer our decision making in the slightest. One of the vehicles we were interested in was on the sales floor, and I assumed we would have to make an appointment to come back and test drive another day, but they arranged to bring it outside with no hassle. We are extremely satisfied with the vehicle we chose, as well as with the sales and financing. Highly recommended
Best dealership I have ever dealt with. Five months prior to the end of my Outback lease they proactively reached out to discuss my options ending with realizing that I had significant equity in my lease. I applied to a new 2022 lease which I entered into seamlessly and hassle free. Totally overjoyed. Would recommend to anyone. Sales representative Yuliya is fantastic. Five star rating.
Yulilya and Brandon provided me with exemplary customer service every step of the way. I was updated frequently and all my questions were answered in a timely and professional manner. It was a pleasure doing business with them. Best car buying experience ever!!!
I had a great experience at Freehold Subaru. My sales rep. Carlos was very informative, and he kept me up to date about my car, and my car came in sooner than expected, which was great. Thanks, again Freehold Subaru.
Brian was very helpful and friendly! Made buying a car easy and not miserable! Informed us of features and services.Valerie was also super great and happy to answers my questions while we there and on the phone.And last but not least, Debbie was great - she handled all my questions while I was looking online, got everything set up and in place for when I arrived at the dealership.Highly recommend this place!
I had a very good experience at Freehold Subaru. My salesman Sean was very knowledgeable, courteous, and, most important, not aggessive or pushy. I test drove a few different models without having a salesman accompany me, letting me feel the cars handling and response without worrying how long I had been away from the dealership. This is my first purchase of a Subaru, so time will tell how well the car performs.
Absolutely great !! Class Acts! Sales - Service - personal touches. This dealership it top notch !!They put other dealerships to shame !
Amazing experience. Very easy, friendly environment. All of the dealership personnel were incredibly helpful, efficient, and knowledgeable. Would absolutely go back.
Every experience has been as easy as possible. They will work with you towards your needs. The sales reps and my service rep have made me a happy customer and a return customer. Thank you Shane, Brian and Dave for the car and thank you Mike for the friendly and consistent service.
My partner and I drove away with our brand new Subaru Crosstrek on Tuesday night. The whole process, thanks to Mike Morsey, and the finance team was seamless and even enjoyable. Highly recommend, not only Freehold Subaru, but Mike himself. We feel like weve become part of a family
Purchased my 2nd Subaru from Freehold Dodge and Subaru. Easy, fast and painless. The staff is incredible, knowledgeable and friendly. No pressure and I was able to drive away with a new car in about an hour. I will never go anywhere else.
Lester Soto is the best salesman I have ever dealt with when buying a car. This is the 3rd family car I have purchased from him. I love Subaru. The staff I have met with have all been exceptional and helpful. If anyone is looking to buy a new or older model Subaru, definitely look for Lester Soto at Freehold Subaru! You wont regret it!
I had the pleasure of working with Steve, who helped me get my newer car. He listened to my needs and did not try to oversell or have me purchase something I didnt need or want. I was very glad to have gotten Steve as my sales person. I highly recommend Steve if you need a car.
Excellent experience at Freehold Subaru. Got exactly the car I wanted at a fair price. Special thanks the GM Steve and Yuliya
I came here on a Saturday with my dog to pick up a part, and I was extremely welcomed from the moment I exited my car! Upon entering I was guided to the parts department by the manager (bald hispanic guy- so kind!!) then as I was fumbling with the box, The same manager carried my box to my car, and the other advisors there were complimenting my dog and giving me well wishes!! Coming here just really made my day!
What a wonderful buying experience at freehold Subaru. Our salesman, Lester Soto was extremely patient. Excellent trade-in price that I didn’t even need to sleep on it. I highly recommend freehold Subaru together with Lester Soto as you guide. Thank you so much.
Great experience. Amy, Sean, and Nick were responsive, honest, and easy to work with.
I went to Freehold Subaru after getting the runaround from numerous dealers. I spoke with Amy about incentives that Subaru was offering and she gave me the details. I went in was greeted by Brian Hynes. He made the whole process simple...honored the price Amy and I talked about and just like that the car was mine. Thanks guys!!!Frank D
This was my first experience buying a new vehicle and it was really a great experience....My salesman Brian was very low key, honest, no pressure, so helpful and a pleasure to work with....Ive only had my Crosstrek for a week but already love it. I highly recommend Freehold Subaru.
Fantastic experience from start to finish! When I started my search for a new vehicle, Subaru wasn’t even on my radar. After hearing independently from a few different people, I was convinced I needed to look into a Subaru. I hesitantly reached out to Freehold Subaru to schedule a test drive which is where I met Brandon Jones and Sean Brand. They were both friendly, honest, and straightforward gentlemen. After narrowing down my search, I scheduled another visit with Sean and we were able to work through a deal in a no pressure, no hassle environment. The whole experience was unexpectedly positive. Thus, I highly recommend working with them.
Im very impressed with the honesty, integrity and professionalism of my salesman, Lester Soto, and the management at Freehold Subaru. I went in to look at the 2021 Outback and Lester walked me through the different trims and options. The sale price was fair and I got a good value on my trade-in! Lester was a pleasure to deal with. I highly recommend Freehold Subaru!
Lester and the rest of the staff at Freehold Subaru were amazing. Patient, prompt, and efficient.
Great experience overall, everyone I spoke too was very nice and helpful. Sean made the process super easy and fast. He answered all my question and made sure I knew all the features before leaving the dealership. Would definitely recommend asking for him as well as choosing Freehold Subaru.
Although we knew what we wanted, working with Yuilyla was a pleasure. We really appreciated the fact that Yuilyla took care of everything from talking to our insurance company to additional warranty, finance and delivery. We really liked not being passed around to multiple folks to complete our purchase. This was the easiest car purchase I have ever made. Yuilyla was awesome!
I had a great experience with my first lease from Freehold Subaru. Mike Moursy is straightforward and helpful— he wants you to get a car you want to drive, not just something to get from point A to point B. I highly recommend working with him!I also recommend the Love Encore follow up. John DePalma is great at explaining how to use the your car’s features and answering any questions you have.
I cant say enough positive things about every department at Freehold Subaru. The service team is top knotch. Tackled a faulty transmission issue and replaced it timely. Was anticipating a brawl (kidding) and in the end, after quite a few staff got involved, it was resolved. Very pleased. Providing a loaner car was a life saver as my husband needed several surgical procedures in Manhattan. Its the last thing I needed to worry about.Our salesperson in July 2019, Yuliya Shvartsman was amazing & knowledgeable. Such a breath of fresh air. Never pressured us. Sold us on the Ascents safety features.Just now, over 2 years after purchase John DePalma talked me through a self-created mishap. Never rushed me. Calm, overly patient. Since the technology & safety protocols advanced so much since wed bought a new car, the learning curve on driving our SUV has been overwhelming, but in a good way.I hit the wrong button & John knew exactly how to talk me through fixing it myself. Id have been hard pressed getting into Subaru since I work & am caring for my husband. Nice they have someone so knowledgeable for things like this. Saves the service people time.
From the moment I walked in the door, I was greeted with a very friendly welcome from Brian Hynes. He made me feel right at home and so comfortable. I was dreading the thought of going thru the process of leasing a car but Brian literally made it pain free. His expertise and knowledge of the Subaru was A+. He took his time explaining every detail and gadgets that my new subby had that would make my drive more enjoyable. The level of professionalism and care that Brian H showed me was commendable. It was a 5 star experience fir me.
Leasing our new 2020 Forester was a very pleasant experience. Lester Soto is the best! He’s honest, friendly, knowledgeable, and NO pressure. There’s no haggling back & forth.... he gives you the best price from the start. We love all the safety equipment Subaru includes & we love working with Lester. We are repeat customers & are considering a second vehicle before the end of the year. Thank you, Lester & Freehold Subaru. Love the new car!
Most amazing car leasing experience ever! They had the car we wanted in stock and gave us their best price upfront. We did it all over phone and email. When we got to the dealership, we did the paperwork in the parking lot. Dropped off old lease and picked up new car. Only took 20 minutes. Steven, Amy and Dave were great and very responsive to our needs. Great quick service! We will be back for our next vehicle! Thanks so much!
Sean is Da Man to see about the Subarus. Very help and worked on getting my car I wanted. Took my sons advise who now has 2 cars from Sean.Right on, Buddy!!!
*Buy at your own risk from here*Purchased a used vehicle in March and was told they would take care of the registration and tags. I would have to get the vehicle inspected in my state, not out of the norm. Then only received temporary registration for 2 weeks close to the temporary tags expiring. I was then told again they would get everything done. After I made numerous calls to see of any updates, the day the registration expires I called back. I was finally told that I would have to go to the department of motor vehicles myself to get my permanent registration. Not to mention I was sold a vehicle with inoperable AC/heat and was advised to purchase the warranty and it would take care of the issue. Of course it wasnt covered and had to get the ac/heat fixed out of pocket.
What a surprise blessing! My lease was up and I returned to my original dealership. Unfortunately, it did not work out and I took a drive to freehold Subaru. Immediately, I was greeted at the door by the manager who called for assistance from Brian. Brian was very understanding of my situation and accommodating to what I can afford. I was able to get a brand new Forester 2021 for a great deal! As a woman shopping for a car, I did not feel like he was taking advantage of my gender, he was very honest and professional.It was truly a blessing to meet Brian at freehold Subaru especially during these unconventional times. I appreciate his help and assistance in getting a new lease and look forward to working with him in the future.I highly recommend anyone to visit freehold Subaru and ask for Brian!
This was by far the best lease purchase experience I have had. Steve Ullrich explained the process and alway kept us up to date with when the vehicle would arrive. All paperwork was done before we got to the dealership and all we had to do was sign on the dotted line. No upsell, No changes to price. I would recommend them to family and friends!
Working with Carlos at Freehold Subaru was an absolute pleasure. The process was easy, and I felt well informed and not pressured through the experience. Thank you for being honest and incredibly helpful!
During my search for a new used car, met Lester. I explained I wasnt sure if I was going to get a new used car. Never drove a Subaru so I wanted to try. Lester suggested an outback and forester. In our conversation he mentioned that I might like a forester as it feels 👍like a jeep👊. He was right I fell in love with a gorgeous blue forester. Thank you Lester. I decided to stay with THE COMMANDER. Highly recommend Lester as salesperson. Not pushy knowledgeable and listens!!!
Sean Brand and the staff at Freehold Subaru were fantastic to deal with! They even saved me probably 1 1/2 hrs of my time by delivering the car to me. Highly recommend Sean and Freehold Subaru! Hey the Forester is great too!
Steve and Sean were super helpful! It was a great experience :)
I knew nothing about Subaru but promised my best friend I would at least test drive one before purchasing anything else. I was skeptical but shortly that all changed, loving my new Impreza Sport. Have not had a car I loved driving this much ever!Thank you Freehold Subaru. If you go, ask for Mike Moursy he made the experience seemless. :)
Everyone at Freehold Subaru was terrific...as soon as I walked in the showroom, Brian was there to greet me and give me a seat. he then thoroughly went over the car I was leasing, a 2021 Outback Touring - some of the features are different than my last Outback. I then proceeded to complete my financing paperwork and everything wen t quickly and smoothly.When I was finished, Brian escorted me out to the car and showed me some additional things I should know immediately.Shane was also wonderful - I really experienced both of these guys as dedicated and felt like they owned the dealership!As I left, Brian gave me a cute pad and pen to leave in the car and jot down any questions that could arise so I would have them handy when return to pick-up my license plates.Felt totally indulged and taken care of and highly recommend this dealership and these two fellas to anyone looking for a Subaru - and who isnt?????
Brian was an excellent salesman. He wasn’t pushy at all. I actually felt like I knew him. He made buying my pre-owned Subaru Forester seamless. It was so easy, and I left with a car I absolutely love! I’d highly recommend using Freehold Subaru.
I had a great experience shopping for a used Subaru at Freehold. Sean was friendly and attentive, answering my many questions. When I decided which one to purchase both he and Brandon (manager) helped explain the pricing rationale, the warranty options, and terms. No hidden fees, no smoke and mirrors -- a pleasant, straightforward process all the way through. I even had the car delivered to my doorstep. Also: I appreciated that Freehold was following COVID guidelines with all associates wearing masks and keeping things clean. It made for a safe environment and reduced my worry. Highly recommend Freehold.
Friendly and professional staff .Brandon the mgr., Steve U and Mike M were very helpful in my decision to lease my first Subaru. They worked with my budget and with my trade in car.And thank you to Valerie in financing.The car is great. Highly recommended.
Mike Moursy made what is normally a long drawn out process, short and sweet. We were in and out within 2 hrs. That included our test drive. We highly recommend Freehold Subaru. The whole staff is wonderful and we are always taken good care of. No BS honest and caring. This is our 4th car from there and we WILL be back again!!!!
Great experience. Carlos is outstanding!
Enjoyed my experience and highly recommend that anyone looking for a Subaru give them the opportunity. Hassle free pricing, both on my trade and for the price of the lease. No hidden fees, no extra charges, everything was up front and inclusive. It was a pleasure working with Sean.
Thank you for such an easy and quick experience. This will be my third leased Subaru Forrester over the years and theres no better place than one where the staff are not only friendly with customers but with each other, too. Thanks for another great experience! Im loving my new Blue-Baru!
I was searching for a hybrid online and found the car I ended up purchasing at Freehold Suburu. I live in FL but flew all the way to NJ to pick up my car. Why did I buy my new car from them? Because they responded to my questions quickly, gave me a great price without a lot of hassle, were friendly in all our exchanges, and even had a sense of humor about it all (which I appreciated a lot.) Yulya, my salesperson, was excellent, and the manager, Shane, was professional and actually made the process fun. I drove my new car 1000+ miles home & love it! I highly recommend this dealership.
We were completely satisfied with the entire process at Freehold Subaru Yuliya, our sales rep, was so helpful and did not pressure us in any way. She was so easy to work with and made us want to purchase the Forester from her. If you visit Freehold Subaru ask for Yuliya, except on Thursday which is her day off!!
Id like to give a huge shoutout to Shane and Yuliya! Shane really helped us finding the right vehicle for the right price. We went through 10+ Subaru dealers to find the car we want and these guys were one of two who had the car on the lot. Not to mention, they gave us the best deal compared to all of the dealerships in NYC and Long Island. We even looked at CT and MA dealerships that were within a 2 hour drive. Some places wont even give you a price without you coming in. Cmon..get with the times.Yuliya was phenomenal in that she was there for us to help us through everything we needed. Even after we left the lot with the car, she was extremely helpful and is just a kind person!Overall, some things that stand out about this team is their honesty and transparency. Their willingness to work with us was also appreciated. We are really glad we got our car from Freehold Subaru! Thank you Shane and Yuliya!
I have had three subaru touring foresters from this dealership. My sister and my three friends purchased three forester tourings and a sport from this dealership as well.We all had a positive experience. Steve Ullrich is an honest salesman and you cannot go wrong with him.The manager Erick is no longer there and thats too bad, he was an honest and down to earth sale manager. However, Brandon Jones is also just as good.I will always come back here for my future subaru purchasing.
This is my second time with Freehold Subaru and it was just as outstanding as the first. Mike Moursy was great to deal with again! I do not live in the Freehold area and other Subaru dealerships are closer but this is the one I will choose again and again to work with. Thank you!
Great experience at Freehold Subaru. Third time my family purchased vehicles there. Never a hassle, no pressure, professional. highly recommend.
I had a great experience with this dealership. It was nice to walk in and walk out 3 hours later with a new Outback and no BS. So easy and such a great place. I would go back and recommend any day. Yuliya Shvartsman was my sales rep and she was awesome. I am very pleased with my lease and enjoying the ride. :)
Such an easy going experience from the first contact in email with Amy Teeter to working with Steve Ullrich and being in finance with David Poyner. My wife and I were in and out in about three hours. Would have been even quicker if we didnt test drive two cars. They honored the price that was emailed to me, let us do the test drives on our own and there was zero pressure the entire time. We will be in need of a second car in the summer and if we decide on another Subaru we will go back to Freehold.
Sales was very helpful. No pressure. Decent prices on used cars.
I am so sorry we got our cars at this dealership.It took 2 days to get a service appt to be told oh we dont have longer cars until mid August..Woman on phone couldnt have cared less.Next cars are coming from ALL American on Route 9 Old Bridge.
Everyone was extremely helpful. It was a pleasure dealing with them 🙂
I had a great experience at Freehold Subaru purchasing my first new car! Everyone was extremely nice and willing to help. I felt very comfortable making the purchase knowing that my best interests and concerns were kept in mind by the great staff. The process was quick and thorough and I felt all my questions and concerns were fully attended to. I knew a Subaru was the right choice, and now I know going to Freehold Subaru was definitely the right choice! Thank you Freehold Subaru!
I went back to have battery charged in key fob. Excellent service 👏 and I then ran into the salesperson (Carlos) who sold me my car 2 years ago. He remembered my name, asked how the car was told him I love my subaru.
Carlos and everyone at Freehold Subaru were wonderful to deal with. Carlos was very helpful, polite and professional. After dealing with the horrible sales staff at All American, it was a joy dealing with Freehold. We are a Subaru loving family and now have a dealership that we can rely on.
Shane Boyce was very honest about the car buying process. He even went out of his way to give some personal/financial advice based on my economic situation, which was much appreciated!Brian Hynes was very attentive and welcoming throughout the remainder of the process at the dealership. He was very thorough in his answers to my questions, and I appreciated his genuine manner of making sure that I felt comfortable with the process of my purchase.I had been on the market for a vehicle for 4+ months, and I can confidently say that Shane & Brian have been one of the friendliest Subaru team members that Ive interacted with. Thank you!
Great service great people.
If Im reviewing its because 1 of 2 things - either I loved the experience or hated it. Todays review is because I loved it!From the initial outreach, to the meeting in the showroom, to answering all my questions (in person and in text), I had an experience that exceed my expectations. I worked with Sean and would reco him to anyone! This is my first Subaru and he walked me through every single thing I needed to know. The best part was that he didnt piss me off as many others had the week prior at other dealerships. Kudos you you, Sean!AND I LOVE MY NEW FORRESTER SPORT!!!!!!!
Find another place, especially if your getting a fix under a warranty claim. I was told “they will fix the cheapest part first and if it’s still a problem call us back” well a week later I did call back and again and again. No one ever called us back or answered the phone for MONTHS! Not to mention when I originally called to get it fixed they swore up and down I would owe money...... on a warranty that Subaru pays for........( I had to get a man on the phone to finally hear them say it was covered under warranty and no payment would be required) But I did get my car finally fixed by a ANOTHER Subaru who was honest and kind.
Yuliya is the absolute best salswoman!!! She was extremely kind & considerate with helping me make my purchase. The whole process was efficient and detailed. NO rush or high pressure at this dealership! I strongly recommend FREEHOLD SUBARU for your next motor vehicle purchase. The industry needs more people like Yuliya !
I just purchased a Subaru Outback last week from Freehold Subaru. My salesman was Sean Brand. I felt no pressure, and there werent any hidden fees which I have experienced in the past at other dealerships with this type of purchase. I would say overall, this was a great experience. Ask for Sean Brand if you visit there and want to buy a car. He is very knowledgeable and professional.
Working with Carlos and Amy was very easy and convenient. Internet pricing was completely transparent. Carlos came in on his day off to make sure my new Forester was prepped and that there were no hassles. Even the finance manager Dave was very nice, explained ever thing in detail and got the paperwork done in a very short amount of time.
What can’t I say, these guys are like family now! They were a huge help in every way possible! I know I was picking their brain by asking a lot of questions and making sure this was the right fit for me, but Shane and Steve were incredible! The whole process went smooth and quick! I got nothing but love for the crew at Freehold Subaru!
We bought a used Subaru from this dealer. Sean Brand was our salesperson. There were no high pressure sales tactics. Sales process went smoothly. They let us take the care to our mechanic to be checked out. When we discovered that one AC vent was not working, they fixed it before we bought the car. Overall, it was a great experience dealing with this dealer.
Great experience getting my second Crosstrek, no nonsense. Dealt with Brian Hynes, great guy. He made it so easy. I absolutely love my Subaru Crosstrek.
Big thank you to Brian Hynes and the team at Freehold Subaru for helping me get into my first ever Subaru. The experience was seamless and Brian was very knowledgeable and an all around good guy. I have and will absolutely continue to recommend Brian and Freehold Subaru to family and friends who are in the new market for a new vehicle.
Charged me over 900 dollar for maintenance fees. I could have gone to other auto shops and only paid half. I was so mad that they installed an old battery and charged me the price for a brand new. Will never go back
I just wanted to take a moment to rate my recent experience at Freehold Subaru. As you can see, I gave it 5 Stars. This was an exceptionally smooth process from beginning to end. More specifically I would like to give high praise to my saleswoman, Yuliya Shvartsman. Not only was she genuine to boot, but also a true professional. Her approach is quite relaxed and no pressure from her at all. She is an excellent listener and understood my requirements. After doing my homework and shopping around I knew the deal that I needed to make things work for me. That said, she found a way to make it work in my favor and I could not have asked for much more than that. Thank you Yuliya! Thanks also go out to Sales Manager Brandon Jones for his assistance and for staying true to his word to wrap up the deal. 😊
Shane Boyce and the Freehold Subaru team made the purchase of my 2021 Outback as easy as possible. Communication from start to finish was excellent, no surprises and went much quicker than expected. Highly recommend this team for your Subaru purchase.
It was a great experience purchasing a vehicle from freehold Subaru, thanks to Steve urich my sales person for helping this sale go smooth, i would definitely recommend this dealer to anyone looking to purchase a vehicle.
The whole experience at Freehold Subaru was fantastic, starting with the ease of getting information from Amy through email, to scheduling a test drive, to the purchase of our certified pre-owned Subaru Outback. Lester Soto was patient and helpful and and didnt exert any pressure on us as we made our decision to buy. He even made sure that our two young children were comfortable in the on-site playroom and lounge. I highly recommend Lester if you ever need help at Freehold Subaru.
I previously had a Crosstrek lease at this Subaru in 2018, and after my wonderful experience with Mike Moursy and the vehicle, I returned to purchase a new car. Once again, Mike Moursy provided excellent customer service, a terrific price, and the reassurance that my needs on the vehicle will be met. I am very happy with my experiences at this dealership, especially while working with Mike, and highly recommend that you reach out to him. Thank you again!
Our family has purchased numerous vehicles from this dealership. Our latest transaction was the best to date. Steve and Mike helped us locate exactly the vehicle we were interested in. We have also used the service department. Recommend Freehold Suburau highly.
This is the second pre-0wned certified Subaru Forester I have bought here and each experience has been great. Most of my research was done online but when I was ready to look at the cars Debbie quickly set up an appointment with Lester for me. I was not sure if I wanted to purchase a new 2021 or consider a 2020 they had. Lester was helpful and I was able to look at both. Given the Covid situation, it was comforting to see all of the people in the show room wearing masks. In the end I decided on the 2020 however the offers I received for both were very competitive.
We had a great experience with Steve, Lester and the rest of team at Freehold Subaru. We went to another dealership first and had the typical car sales experience. One call to Steve and we had the car we wanted for the price we wanted...no haggling, no sneaking in extra costs at the end. Highly recommend checking them out first.
I am a repeat customer. Freehold Subaru is an excellent dealer to purchase, lease and service your vehicle. Mike Moursy helped me with my 2021 Subaru Crosstrek. Highly highly recommend! Their professionalism, courtesy, helpfulness and going the extra mile is consistent
After a miserable and difficult 2 week process dealing with multiple dealerships lying about their prices and a true bait and switch situation I finally found Freehold Subaru. Their pricing was cheaper than anyone elses (another dealer actually told me if that price is real, jump on it). I came and picked the car up and did my paperwork in about an hr. The car was gassed up, warmed up, out front ready to go. Steven Ullrich was beyond helpful, friendly and even funny. It was not the experience Ive had before and was certainly the highlight to my 2 week new car buying experience. Obviously the best customer service in the world wont make up for a bad price but luckily after shopping around (I got numbers from 8 dealerships) no-one could beat freeholds numbers. The numbers did not change when I came in, not by a single penny.Great experience, Steven Ullrich is the man.
Cannot thank Brian Hynes and Freehold Subaru enough for helping me lease my first new car, a Subaru Ascent. Everyone at the dealership was friendly and helpful from top to bottom, but Brian particularly went out of his way, being helpful, informative, responsive, and not the least-bit pushy. I would absolutely recommend Brian and Freehold Subaru to anyone looking for a new car.
Everyone is very knowledgable and helpful. Honest car dealership
Brian is a popular name at this place of business. I dealt with Brian H. He was very friendly, helpful and informative during the transactions on the new legacy limited which I purchased. i do not like buying a car. It is almost like getting teeth pulled. This experience was one of my best, however. I would definitely say this experience was good and encourage others to go here for an important purchase or lease. Subaru has such a good reputation and this dealership helps enhance this status.
We just leased a 2020 Subaru Outback at Freehold Subaru and were helped by Lester Soto. He was terrific! Extremely friendly, direct, straight-forward and a pleasure to work with. He even got us a deal better than what we had hoped. Great experience. Thanks Lester!!
Staff were friendly, helpful and NOT PUSHY. My Sales person, Yuliya was awsome. Friendly, very knowledgable of the vehicle and got me a damn good deal on a Imprezza Sport model. I love it. Thanks Yuliya!
I would like to share my lease experience at Freehold Subaru. First and foremost my sales person Yuliya was absolutely fantastic. She was on top of every step in the process. She took her time with me, no pressure, but most of all she knew her vehicles. Yuliya is a professional and a Subaru expert. It was an absolute please to work with Yuliya and the entire Freehold team. The sales experience can be plesant when you are a good consumer and work with a team that understands customer service and experience. Lastly, was the final walkthrough Yuliya did with me explaining the features of the car and helping with the initial setup. Frankly, that was a 5 star performance. Great job and I love my Subaru!
This week we purchased a 2020 Outback from Freehold Subaru. Lester Soto, Art Forst, and Nick (in financing) were incredibly helpful, knowledgeable, patient, and accommodating throughout the entire process. The Outback is an excellent vehicle, comfortable, solid, peppy, roomy, and practical. We are grateful!
My husband and I went in to look at a used vehicle we saw online for my daughter’s first car. Yulia could not have been more friendly, accommodating, or honest. We found some issues (like trunk not opening with key). She had a tech come out to the car right away and he took care of it. We put a down payment on it and decided to purchase it the next day. That night, Yulia called to inform us that as they were detailing the car, they noticed the windows were tinted and asked if we wanted them to remove it since my daughter is a new driver. I don’t know if any other dealership would have taken the time to call and do that. Very satisfied with our experience here.
I gave them one star which they don’t even deserve. Con artists. I tried to lease an outback 2 years ago and was pushed to sign now or l miss the boat. I decided to miss on the bad deal. They kept on calling and offering better deals but I was in my new BMW. Again I decided to give them another run. Same thing, they give you a deal and say sign now or else. I chose else buying time to shop around. Next day I receive an email saying the car I wanted is sold. I sent a secret buyer only to find that the same car is offered to him. After a back and forth emails I was told that I misunderstood and the car here and to come now or lose it but I can pay none refundable deposit to reserve it. I decided to go later to finalize in person. While there and out of nowhere I was told a man just walked in and bought that car and no more cars available. The price and the games were so obvious. They are so not trustworthy and I’ll never deal with them. Not friendly, liars and dishonest.
Bryan was super helpful! We had a great experience & would go back to Freehold Subaru again :)
Great no pressure sale with Carlos Ramos. Straight forward, no bs. Also the best service center I’ve dealt with in the last 27 years.
Extremely friendly staff and no games! I just came in and I got a car with no unneeded negotiation
Freehold Subaru is great! We had been looking for a specific vehicle and found it was coming in on their website. We inquired about the vehicle and Debbie responded with the specs of the car and the price. She was respectful and did not call per my wishes. She let us know when the vehicle was due in and we went to the dealership. We were introduced to Lester who had greeted us at the door. He was a wonderful person to deal with. Very pleasant and understood our needs. He took the time to explain the vehicle to us and we endedup driving out with the vehicle after our test drive. Everyone there was pleasant and friendly. We are glad that we found our vehicle online and went in to Freehold Subaru. It was the most pleasant car buying experience we have ever had. Would definitely recommend to everyone.