Friendly knowledgeable staff and honest! They want to make sure youre happy when you leave. Theyre not just trying to sell you something that you may not be happy on. Good maintenance department too and they are always willing to help me out.
Great parts dept..never let you know they know more than you..very helpful..theyll ease your frustration..
I recently bought a new Honda CB 650F from FHK in Freeport. I have contacted Justin Bardell earlier on phone and email and hes an awesome guy. I had wonderful experience buying the bike from FHK and Justin in particular. There was no price haggling and Justin was absolute to-the-point and gave the best sale price he could offer.
Justin is awesome!! Best shop around for miles.. knowledgeable and cool honest people here. They are very reasonable with prices. Tim has helped me over the phone before. Justin deserves allot of recognition in this company. I anticipated and told him my raptor might be needing a valve adjustment or a new part that failed but it was very minimal other shop wouldnt even be that honest! Thanks FHK Ill be back again
Awesome place and great people that are super helpful 🤙
Great service and friendly staff. Not a lot of stock but they do what they can do get what you need to order.
No hassle, no fuss, no bs transaction. Rode 2 and a half hours to get new bike from FHK and had a great experience from the very beginning. Called ahead of time because I was coming out of town and was given a reasonable offer for my trade in and a problem free buying experience. Definitely recommend.
June 2020, just did business with Freeport Honda. Great people, Justin in sales was honest and knowledgeable. All staff were friendly and helpful. You wont find a better dealer.
Great service all around.
FHK is a great place they treat you like you are a regular even when your not worth the drive to go see them
Prompt, trusting, thorough and prepared to assist! Great experience. Thanks Justin!
Had a tire go bad and these guys helped us immediately great staff great service thank you guys
Justin is the man!!! Hassle free service. He was very friendly, quick, and to the point. He sold me a used motorcycle and he was very upfront and honest about everything. 😃
Ive been looking at scooters. FHK has treated me great and answered all my questions. By far the best shop Ive dealt with in Northern IL. Justin in particular has been a great help.
Very friendly and knowledgeable staff! Needed new bike keys made for our 89 Honda Goldwing and they were very helpful in doing so and did not cost us a arm and a leg!
Good service dept.
Who cares about spending a dollar or two more? The friendly, courteous, experienced and down to earth staff walked my friend through a sale. Yes, thats the blue bike!
Great dealership! Friendly people with great prices on their products. They have a nice selection of motorcycles and ATVs too!
Staff very friendly, accommodating, low pressure. I went to see if I was tall enough to be able to straddle a certain motorcycle model used by the IDOT safety course. I would go back to buy from them in a heartbeat.
I was looking for a specific Honda bike and this dealership had one. Justin was very helpful. Even though I live 6 hours away, he was patient with all my emails, prompt responses, etc. I was finally able to find what I wanted closer to my home but I was prepared to make the 6 hour ride down to Illinois to work with this dealership due to the wonderful service I had already received from Justin.
Great people throughout; sales, service & parts. Excellent service after the sale. The entire staff remember your name & even the specific air pressures you like to run. Highly recommended.
Very knowledgable staff and super nice! Helped us pick out what would be right for my bike. A little more than I wanted to spend but hoping it will function well/ look nice when all said and done.
I have dealt with every part of the dealership (parts, sales, and service) and have not had a bad experience with any of them. I like the fact that I can walk in and they know who iam and even what I ride. They are all very helpful and knowledgeable. Highly recommended!
Was referred there by a friend to look at a used motorcycle. Sales guy was really friendly,not pushy, and gave me time to ask questions and make a decision. I decided to have an oil change done so I picked it up later; they did the work and washed the bike--looked great. I wish all Honda dealers were like them!
Friendly staff willing to assist with all your work. Great selection of new and used bikes, atvs, and scooters. Plenty of accessories to choose from.
Top notch service. The sales guy wants to really work with you. He will go out of his way to answer any questions and help you understand your machine.
Grate staff, great deals. Everything you need for your bike.
Great service stayed a little late for us and we appreciate it. Great service
Great service department. Drove from Rockford instead of using closer Kawasaki service dealer. Busy but hurried to get mule out from service to get me on the way.
Courteous and knowledgeable staff..fantastic service department had my 1999 Valkyrie running like it should again quickly and professionally.
These guys are awesome...no bs..no games! Justin rocks, thanks man!
Super nice and friendly staff
I needed a new tire and stopped on a Saturday morning was out of there in 40 minutes with a new tire mounted on the bike for a great price they do whatever they can to keep you on the road
Very knowledgeable, very helpful. Good prices.
Very good experience 👌.
Great service, quality parts, good gear
Great place to visit people very helpful
Cool enough.
I love this place, but to be fair, I love motorcycle shops in general.
Great dealer.Competitive, and fair.
Very nice owner highly recomend
FHK ripped me off! FHK didnt help me @ all, charged me about $40 for no work performed and sent me on my way.I paid to have my vehicle diagnosed. Mechanic didnt run a diagnostic but made a guess saying carbs need cleaning & quoted $600 to fix, also said it might have other problems; and could be up to $1200 by the time he fixed everything. I took it to a more reasonable mechanic who cleaned the carbs, but its still not running! If they would have run a diagnostic like I asked & paid them to do, I would know whats wrong. Its most likely an electrical problem, but they might have known if they actually attempted to trouble shoot; instead of making a quick buck or sell me on their inventory.
Stopped with a flat tire and place was dead. Said could not help!!! A lady to boot!!!
Great service and helpful friendly staff
Dont care for their business
Justin was very helpful, thanks
Excellent service in every aspect of the business!!! Thank you!!!
Such nice owners
The monger is disrespectful and Rude guy
Awsome
They are a lot of help.