COLBY ABLER Was very kind sweet into the point he helped us with our measurements getting our product and ringing it up
It was Sunday and I needed 2 10-ft lengths of 4x4 I did not know they were closing it 7:00 so they come up to me and my fiance and said is there anything we can help you find and I said 4x4s two of them 10 ft oh youd have to go out to the yard yourself and get them but be best just to come back tomorrow I said I dont want to come back here tomorrow todays my day off. Maybe somebody else came up and asked me what I needed when I told him 4x4s he said oh I think the yards closed I just turned around and walked away
Great place to shop their employees are always ready to help you find what you need
Very nice employees! Also very helpful
Today 8/7/2021while I was in Menard’s-Fremont Ne, two 1/2 weeks post op from a total shoulder replacement/sling & struggling as I attempted & failed to slide a big bag of potting soil onto the bottom of my cart. Unfortunately other shoppers walked by watching me struggling with one good arm…an employee on a forklift stopped, offered & gave assistance.I was near tears in frustration at this point, as I could not accomplish even this simple thing. The employee was absolutely amazing & told me not to worry, & he did not mind helping!I just want to say, “Thank you sir! You have an amazing heart and I can’t tell you how very much your help meant & continues to mean to me!!!!” It’s been a tough & rough couple of weeks post op & I just needed to put my good hand into some potting soil & mums.Thx also to my checker for anticipating my need for a carry out! Just Great Customer Service all around!Deb Lockwood Fremont NE
This is the best home improvement store on Earth. Grab some of the free flags on your way out.
Like the rebate program. Its a great incentive to encourage return business. MR
Very friendly staff always willing to help. Quality products at a reasonable price
Menard is a great place to get a huge variety of items for your home at decent prices. Lighting fixtures, kitchen sinks, lumber, garden supplies, paint, cement are just a few of the items they have available. They have knowledgable staff that are always happy to help with a smile.
I bought 4 guage wire was told to drive around to the warehouse to get it. I had to wait for half-hour before someone came out. Thats after I went inside to tell them. I was told to wait in my car for them. This was absurd.
Good experience and good prices. Ill keep going as long as they dont make you wear a mask.
Good products and service. I would like to see more top of the line products.
People is very helpful and polite
Just stopped in for a refund. As long as you have your receipt quick process. If no receipt you can look it up at the kiosk or get the sale price as store credit.
Menards and their 11% rebates!Gotta love it!
Found just what I needed; a dvi to hdmi display cable
Well stocked, clean and very helpful staff. They were very friendly and were happy to assist when asked. Also very helpful over the phone, as we had called to verify that items were in-stock before driving to the store.
Very understaffed. Hard to find anyone for help, inside and out. They dont carry the name brand tools worth buying. Mail in rebate looks like junk mail on purpose. So be careful!
No problem for what I was looking for. An associate was able to find what I needed fast. Friendly service... Great people.
Easy in and out.Friendly and helpful store associates
Found what we need, spent less. Had a wonderful cashier
Organized, clean with quick and friendly service
It was great but everything is in different places we could not find anything
Havnt been in Menards since they demanded masks. I went in the garden section the last two days without a mask,no one said anything so I thought maybe they relaxed on forcing you to wear one. But today I had a rude employee follow me while I was outside the garden and tell me I needed a mask,while Im outside not near anyone with it being 80° out. I wont be returning to Menards ever
Employees are rude as all get out. Worth going to Lowe’s or Home Depot. Terrible customer service
I love our Fremont Menards and highly recommend to all business and homeowners, craftsmen, hobbiest, and lawn and garden folks this place to find great products and outstanding customer service. The layout of the store is well thought out and there are so many kind and helpful folks here, staff and customers alike. Ive been a Menards patron since my boyhood, and my children will know the same value of such a great resource as our local friendly hometown Menards. Thanks guys!😁👍
We get all the way thru checking out,cashier says we were lucky that she didnt noticed you didnt have a mask on if not she wouldnt have checked us out.i told her well were just using up our rebate money...she said if we did not like it dont come back they dont need our business...huh...I spent over 30k last year there ...said thats ok we dont need the business ...Debra Fremont nebraska store...said that so need go else were after I get my rebates spent
Purchased a few necessary items today, easy to find and always a normally quick exit @ the checkout.
Super helpful people!
Fairly clean. Not cluttered. Though the thought process behind product placement is confusing to me.
Had exactly what we were looking for. Price was a bit high but my husband likes there sunglasses. Last pair lasted 8 years so they have that going for them. Casheer was very thuro in her cleaning and service provided. She wore a mask and thanked me for comming in.
My favorite place to go for my home project needs. Great prices, they always price match. Customer service is great besides a few bad hair days.Not paid to say this, this is my honest opinion!
Shopped here on Sunday wearing my own mask. Thank you very much for requiring everyone to wear masks and not allowing people to shop without one. Masks are for the safety of not only your employees but also shoppers with health issues. Plenty of advance warning on needing to wear a mask before entering store. Had a great shopping experience.
Service has improved to a higher level of excellence. Highly recommend.
Over priced as all lumber yards are but had everything I needed and easy to find
Everyone was very helpful and polite.
Low inventory. Not find what I needed.
Incredible selection of stuff. Wish they would expand to Colorado.
Best hardware store in Fremont with everything you could possibly need, quality and service are amazing however more employees need to be more observant of guests who need help. Definetly a go to for any project need you have!
Big store, lots to choose from, high end product, high end prices.
Menards is too expensive when it comes to pet food other items are very expensive cubic pet food and toys are the most expensive Im not paying $dollar for small can of cat food thats ridiculous theres a lot of things in Menards is cheap but what why do they charge so much for cat food
It was very friendly. The workers were helpful.
When I asked the employee for help in the plumbing department, she was grumpy and short with me and and then just walked away.
Always a great time.
Can always get what we need, quick and easy.
Great people great service and great products
Great as always! Clean, neat, friendly! Always has what is in their advertising !
Great service
Found what was needed and checked out fast. Just wish when they say they will load it for you was just that not u help load it
Did not have the crown staples i needed. However the only store l want to go in now with covid 19. Great store..
Way too much effort to select straight pieces of lumber, otherwise pretty good day
Great going there
Ralph in plumbing is great! Helped me find the correct tube when other employees recommended me ones that did not work.
So thankful that Menards is protecting EVERYONE by requiring masks! Great job! I will not buy anywhere else!
Menards was clean and tidy, it was well stocked, prices where competitive, employees where very polite and curtious. I over all had a pleasant experience at menards.
Workers are always willing to help you if you need help
Menards didnt help during the big flood, now they charge people for masks when other stores give masks out to there shoppers.anything for a buck....Home depot or Lowls needs to come to Fremont
Called in with a part # and size for a belt from a tiller that was bought there. Was told would have to bring the belt in to find the size. It’s stretched, how do you size from a stretched belt? I have part #’s. I am not going to tear it apart to bring it in and then you don’t have it.
Always great service and they always go out there way to help me. I have been shopping at this store since it opened and will continue as long as I get treated as I always have been so far.
$1,841 rebate, 14 weeks to issue rebate, but not the full amount, $1,816. purchased post frame building, after a month wait for delivery, found stuff that was missing, go in to get missing stuff, because its special order, the say its not their problem contact their vendor. thats bs, I gave you money to get me it, now I have to go deal with re ordering missing parts? with your vendors? Paid for delivery of all materials, yet I took several trips into menards with a trailer to pickup missing materials, and several trips into valley plant. had to have a truss repair engineered also, manager threw away the print after it was delivered. what a joke
Every thing you need for home improvement....Almost. somethings can b a bit sub-par on the quality.
Staffs very helpful
It was ok. F or the help I needed looking for the items I wanted.
Pretty great for Menards but...... Its Menards.
Very convenient.
Selling masks at the door $1, if you refuse to purchase their mask and do not have your own they are trying to deny you entry to shop..No hand sanitizer at the front entrance, employees wearing masks improperly inside the store while helping customers..Confronted by manager after checkout about no mask, after spending $100+.Dont be afraid to take your business elsewhere!!!!!
Cant beat Menards jus about anything you thought you didnt need
Great customer service!
If they dont know it they research to find it so that you dont leave empty handed
They have everything
I have used our local Menards a great many times over the past 15 plus years. Like any store, the people can make or break it, and these people have made a good store. And...Yes, I would reccomend this MenardsAnd the fair pricing does help, and that they usually have what I want or need.
Most of the time this place has what I am looking for. Customer service can vary. Checkout speed is ok. Glad they are in town for convenience and I dont have to drive to Omaha. They have room from improvement.
Both my wife Jana and I have had a wonderful experience at Menards in Fremont, NE. We purchased our kitchen cabinets from Stephen. He was awesome and very helpful. We went with the Medallion Cabinets and they turned out awesome. Few little tiny issues but nothing major and were addressed immediately by Stephen. Morgan over in the carpet & tile department was beyond helpful in our decision making. We purchased our carpet, padding as well as tile from her. They are both outstanding in customer service and knowledge and I will highly recommend them to anyone. GREAT JOB Stephen & Morgan!!
Looking for cordless drills and was unimpressed by their selection. Over priced and only carry low grade brands that in my experience prove unreliable
They have a huge selection of stuff here, which is great. And there are some good deals to be found. One thing they could improve on is customer service. I came to pick up a piece of furniture I ordered off their website, and none of their employees offered to help me load it into my car (it was pretty heavy). Luckily, Im strong (and a super nice guy in the parking lot saw me struggling and helped out). But even Best Buy (whose customer service is dubious at times, imo) offers to help load stuff in your car, they even let you drive up to the door and park there to load up.
Great store with great variety.
Everything is smartly organized and easy to find. The staff is helpful and friendly. I give Menards two thumbs up 👍👍
Wear a mask and enjoy your shopping experience!
Good home improvement store. To bad you have to wear masks to shop.
Love this place. 1 stop shop. Get some man tools some chips or pizza and lumber. Great place for the men! Lol.
Always spend too much there. Great place to shop. Love the rebates!
Great place to shop. A special shout out to John in builder,s desk, Ralph in plumber, Dorothy at cashier. Thanks again.
Always has what I need when I need it. Wish the Menards app was more accurate at locations in store however.
I love shopping at Menards
Customer service is very helpful. Went there today and the dept. Employee didnt know what rope caulking was so I went to Ace Hardware they helped right away ! DONE 😀
This Menards has terrible customer service. No one wants to help, the forklift guy gave me attitude, and they caused me to be there much longer than needed because they rang up an item wrong that I had to drive around back for, even though I brought them the exact stone and sku for. The lady that worked the gate to the backyard did not say a word to me so I didn’t know where to go. If you need any kind of help, I recommend driving to the Menards in Omaha instead.
I REFUSE to shop here as long as they refuse to let certain parts of society into their stores. And as long as they force customers to wear a mask
Like all that menards has to offer. Help was not easy to find this day though. And the employee who attempted to help with deadbolt selection really wasnt much help. She said she would have dept manager call me. Which I guess is better than nothing.
I have two problems with this place. First, the sale prices many times are based on a REBATE, which is not always obvious. So they mislead you until you get to checkout and are surprised with price charged. Second, the checkout process is the worst service! They require you to bag your own items...if youre not paying attention the cashier just stands there rudely like youre stupid. No help. Bad service.
I can wander around Menards for hours developing projects in my head. They seem to have everything to repair or construct anything. Prices are great, customer service is A+. Thanks
My husband & I love your grocery department, tools, holiday items, hardware, & misc. We love shopping at Menards!
Looking for plumbing supplies and got the best most knowledgeable help. Great Service!
Everything I needed was there. Staff was pleasant. Lines were short. Couldnt be better unless prices were lower.
Love shopping here!
No problem it nice pickup .
We were looking for patio chairs and called around to several Menards in the area. Ed in Hardware helped us out by confirming they had the chairs we wanted, and had them out and waiting for us when we got there. Very helpful and friendly. Thanks Ed!
Helpful staff assisted me in finding the hardware I was looking for.
Im 8 months pregnant and they didnt bat an eye when I asked for help loading mulch. I hate asking for help, I feel like Im not handicapped or hurt but I know I need to be careful not to push myself to far. I appreciate the help.