Very helpful people here. I knew what items I needed for my project but not their part numbers. I walked in and they were able to choose the right parts at about the price I expected to see. No trying to upsell me on stuff or recommending something I didnt need. A good experience all around.
Had what I needed, friendly staff member, good pricing. Pros who know go to Platt. Check here before spending too much at Grainger for Fluke, Klein, Ideal, Greenlee, Knipex and other good brands.
Long wait to pick up, expensive, and they messed up my order.I called the day prior to place an order, so when I got there the next day, I expected the order to be ready, as well Rexel. Instead, I waited 20 minutes for them to collect my order. I wasnt given the price previously, so I was also surprised when it was more expensive than I had expected. When I went to check everything, I found that they picked uninsulated connectors when the reason I needed to wait a day was so they could order insulated-throat connectors. They didnt do anything to make this right, saying Id need to wait longer (not an option) or just return them (also not an option).They overcharged me for the wrong parts, and wasted my time doing so.
I would have put -1 if it were possible, Freemont platt has the worst customer service, its worth me driving 20 miles out of my way to another platt just because customer service matters to the other Platts in the area .. Freemont shows no concern for customer needs, smh wish they could be more like Gilroy and Salinas and Morgan Hill .. at least they try.. very very disappointed
Dont sell 10 gauge wire in short length...
Excellent service great staff
Friendly, helpful, knowledgeable staff and a fairly broad selection of residential commercial and industrial electrical products. They even carry solar gear.
Easy to work with!! Great service
Really bad customer service. No product fullfillment services. The front desk agent was being short and impatient. This happened several timesvand never again will I do business here.
Tends to be a little pricey and mostly only common items on the shelf, however, they can order in just about any electrical item you could think of.
Excellent service