DO NOT come to this place to buy anything .1. The lady working there is very mean. Her service has been really appalling. And I feel like she is not friendly at all. last Month I order the same Herb from her. Both of the herb different price. As it turned out, I think she is not honest enough.2. The man who works for them started yelling at me. His language was often crude. They don’t have a set price for some of the herbals they sell.

The place is NOT recommended.Price . Frankly, The price is on the high side.Nicotine nasal spray isn’t recommended if have a nasal or sinus condition. The don’t know anything .I complained to the woman that the man service attitude. I don’t understand what he is saying.

This place is a ripoff, everything here is at least triple the prices of other herb stores. They told me that there already ingredients increased by many fold, but it funny that other herb stores dont have this problem. The man doesnt like it when you question the prices and will insult you for bringing it up. Overall poor experience, both financially and customer service wise.

Was a formal frequent customer who referred many Traditional Chinese Medicine users there until their prices skyrocketed multiple fold. Their price before was more expensive, but I didn’t ask too much since they argue their quality deserves more expensive payment, then recently I realized after comparing with herbs and prices from other herb stores that I was being charged more than triple for the medicine with no better quality. After asking them about this price gouging, the guy got defensive, insulted me, and shouted to me that their labor is hundred times more expensive than others’, and if we would dare to compare we shouldn’t come back to beg them! Well that is the last bit of advice I will take from them.

KYWH is located at Warm Spring BlVD in Fremont. The owner of store is very nice lady. If I need something, I always go there. If I have any question or concern, she answers me very patience and knowledgeable. One day I went there. The door was closed. I called her. She answered me right away. She just like one of my family. She is very easy to deal with. Treat customers like friends or family. She is one of my trust people.

The owner is very kind and they have all the herbs i need

My favorite Chinese herb store. Really professional owner, you can get good advices from her when you are not sure which one to buy.

Not open during hours listed. This is the 3rd time Ive tried to come to this shop and it was closed. Very disappointed, Im not going to try anymore.

Very helpful!