I needed a radio for my daughters car. They had one in stock. Unfortunately it didn’t work. (It happens, these are used parts!) why I give it a 5 star review is the customer service. I was able to exchange the radio with no issues. Toni is awesome to work with. I highly recommend this business and her in particular.

Update: Money was added back to my account! Thank you to to all! Like I said, the people answering the phones and helping behind the counter are amazing and want to help. Maybe update your return policy or find a new person who process the returns.Original: After looking for a while I finally found what I believed was the correct size rims for my car. I get to the tire place to find out that these are not 16 in rims but 14 or 15 in instead. I called and spoke with an amazing person who gave me a return authorization number. I take them in and they tell me they cant process my return because I paid for them on line and they will be returned that way? OKAY? Other places dont do this and it feels weird to me. But its their policy and I will follow along. WELL 5 days latter and no money has been refunded. This is a $360 transaction! I have called my credit union and they told me they do not hold my money but put it back on the card right away.

I ordered a part online and I went in to pickup . The ladies that confirmed my part and the invoice friendly are detailed. Both of them wanted to be sure I ordered the right part, I guessed they must have had series of returned parts. Thumbs up ladies.

Nope not coming back. There part runner took me and showed me two different doors that was for my minivan. Talked me into buying the wrong one because the correct one was on a upper shelf that he didnt want to get. This of course was my fault I ended up purchasing the wrong door I thought I can make it work but no it wont work and of course theres no refunds. Of course I didnt catch this kids name but he was a skinny little blonde kid probably barely out of high school with a obnoxious personality. On a different note there was a older gentleman maybe slightly younger than me who was very helpful. He actually helped me load up the (wrong) door when that other kid couldnt be found. I would give this gentleman a five star by himself.Update: I did get a hold of the owner and he did take care of me I did get the correct door. I do believe the the staff still needs a little work on customer service so with that said I would give a overall rating of 4 stars.

The biggest joke Ive ever been to called 2 times to verify they had my parts and both times. Drove 2.5 hours to get there to not only get treated like I had no clue because they apparently dont sell front bumpers and they brought me out a front fender that they laid down on the pain and looked worse than the one I was replacing. Would I recommend this place absolutely not the worst staff and the worst customer service Ive ever experienced.

I was referred here from a family member. He stopped in last week to check on tires for me. Was given a price from a woman working there. When I came in to purchase the tires it was totally different price. Got there at 11am, purchased the tires even though I was told a much lower price. Then after I purchased them was told the person who mounts tires was going on lunch break so they wouldn’t be able to start them until 1230. Finally when they pulled my car in the garage the guy tells me I have to wait outside. I sat on the curb for an hour and half until he was done. After all that I thought wow If I had known this I would of brought my lawn chair and tanned. For this type of service I should not have been charged a balance and mount fee!!! I left very unhappy to say the least!!!!

Responding to this comment: Bought an ECU for a 2012 F350. The computer can not be used in any other truck. Called 13 Ford dealers and they all said the same thing. Its a one time burn. Salvage yard should not be selling them for these trucks. ABCO will not take it back. They said its on me for not looking into it! Thats like me selling someone a toilet and telling them they cant flush it.... Terrible way to run a business. Selling unusable parts and putting the blame on me for not knowing or looking into it before I bought it.I just wanted to provide a better analogy: An accurate analogy would be ; Its like if I owned a house, and I decided to install my own porch, and after doing absolutely no research, you built a porch, and it fell over the next day. You asked a carpenter why it fell over, and the carpeneter said a porch requires a foundation, all 13 carpenters you called, said the same thing. So you then put a 1 star review on the Menards you bought the lumber from. That, is an accurate analogy. It is in fact, YOUR FAULT. You are very obviously not knowledgeable enough to work on your own vehicles, or source your own parts. It isnt Menards fault for selling lumber, its your fault for thinking you are a carpenter, when you arent. Get it?

Amazing place. Ive been to many junk yards and usually the staff are unfriendly. This place is the exact opposite. Everyone who helped me was kind and cheery. They had the exact part I needed (a door for a toyota prius) at a great price and I was in and out in record time. I cant say enough good things about this place. I wish every junk yard was run as professionally as this one is!

Very friendly people, affordable prices, quick easy service. And assistance with loading into your vehicle. This place went beyond what i expected and it very appreciated.

Love their organization. We came out the other end efficiently, at a good price and with a great part. Could not ask for more.

Ordered a front bumper for my rav4 I hit a deer with. They were friendly and shipped it to me in Kansas. Great packaging took awhile to deliver due to them being backed up but beyond my expectations for used body panels plus side it came with the crash bar and fog lamps other places charge for these items. Will use again highly recommended!

ZERO STAR REVIEW!!! I was on chat with Travis and Karina trying to order a speedometer for almost 5 hours! Just to find out from someone else there that it wasnt in stock anymore. Maybe if they stopped watching TikTok for 5 minutes they would actually answer people when they are asking about parts they might actually sell some. Will NEVER do business with this company!

A Perez is the manager and she went above and beyond to help me. I bought a car from a buddy who got the wrong motor. She made things right. She was very respectful and caring.shes the reason I will be coming back there. Thank you A Perez for everything you did to help me. I really appreciate what you did for me. She deserve a raise in my eyes

I had a good experience here purchasing a window regulator for my old chevy. At first I bought the wrong part and they exchanged it with no questions asked and at no extra cost. Staff was friendly.During my time there I saw not one but two customers acting rude and disrespectful. They were very entitled, sure the service can be a bit slow, but it is worth it.

Bought an ECU for a 2012 F350. The computer can not be used in any other truck. Called 13 Ford dealers and they all said the same thing. Its a one time burn. Salvage yard should not be selling them for these trucks. ABCO will not take it back. They said its on me for not looking into it! Thats like me selling someone a toilet and telling them they cant flush it.... Terrible way to run a business. Selling unusable parts and putting the blame on me for not knowing or looking into it before I bought it. Pathetic

Good experience. Crew was nice about stuff and me coming in at 5:55.

Sounds like nobody is on the same page here. Called 3 times now to see about getting the same engine shipped to Louisiana. The price of this engine has increased since the firat time. First shipping quote was 400, i ended up being unable to purchase at that moment, so this morning i called again for another quote and was told 200, which seemed low, but awesome. When i never received the email, i called again and was told 450 to ship it. Not sure whats wrong with this business, but it sounds very unorganized and unprofessional, since the last guy said i was told 200 because it was a new guy with no concept of money

If you value your time, bring cash. It’s 2021 but they only have one card reader so there will be 6+ people standing behind the counter idle but you’ll be waiting forever for the one guy who can take your money.

A APCO really friendly recycling needs to work on their customer service and help the people and know what parts they have on stock and dont play games with their customers if youre going to run a used auto parts store know what your inventory is do not pretend

Customer service here is horrible, I run a business and have purchased multiple parts from them. 95% of the time they say they have the part we go to pick up and sit there for an hour until they come back and say they dont have it. One time is one thing but 8 times the same thing theres a problem with their inventory management. Do better

Very useful automobile junkyard. If you need an auto part try these guys.! A+

They have helped me save alot of money on parts, from a good hood, to other parts such as a fender. A+

Chris is a fair and hard working boss who keep the company going

Had what I needed and good service...

4 employees standing behind the plexiglass and chatting up / laughing. Not one on phone so no excuse. Five customers standing and waiting to be helped, nope not their job for 10 min. Went elsewhere even though it was a will call part. New store has it set up nicer.Note to employees at old store: CUSTOMERS PAY YOUR WAGEThis has been ongoing at this store for a while now. Looks like management moved to the new store.

Always a great place for parts. Karina was very nice and patient with me.

Place is almost as trashy as the manager ... Might have some better customer service if you werent servicing the employees🤣

Overall it was a positive experience. I really appreciated Lee from the shipping department reaching out to me he is a very good employee and the only reason this is positive for catching the mistake.- Easy and secure payment (if you don’t live in the area)- Nice staff- They send you a picture before hand (I wish they sent you front and back and sides of the item)In my case the taillight had a chip I didn’t see in approval but shipping called me and told me about it (loved that) would have been disappointed if not and probably written a bad review.The only way they could be better is the shipping takes forever lol in 2021 with Amazon people want stuff 2-3 day shipping snd to be shipped out same or next day got to get with the times.

I drove 54 miles to get a part for my vehicle and then drove back home to find out that it was the wrong part. You would think that a place that deals with auto parts would know what works what would inner change from one vehicle to another. Im not happy with this place and I will not be going back.

The employees were very nice. The wait time especially at the Fridley store are ridiculous. There were people waiting for over an hour and the ticket system doesn’t work anymore so people just cross the line. This poor older gentleman was waiting for over 1 hour. I really felt bad for him. Please reinstate the ticket system and hire more help for the counter

I got a call a few days after messaging for my part. When I went to go see it they checked me in and was told to go wait in my car due to virus spacing. An hour later I finally went in to see what was up and I fell between their cracks and quickly had a yard hand fetch the part with me. Price was fair and part was what I needed. I sent a message after asking if an hour was acceptable and never heard back from them. I drove about an hour to get there and doubt if I’ll return unless NOBODY else has my parts.

I used to have proper experiences at ABCO. Recently not so good. Bought an engine 2 months ago for a Chevy that when it was delivered was absolute junk. Last Tuesday called for an engine for a Jeep. I was told it was available and was given my shop cost. Said I would be there at noon to pick up. When I arrived, I checked in and waited outside while the engine was prepped. After 30 minutes I went back in the store to find out the status. I was told everyone went to lunch so it would be ready soon. Back outside I go. 20 minutes later an employee came out to tell me there was an accident at the warehouse and the engine had been destroyed. Okay, no worries. I left disappointed but understood that things happen. So today, Sunday following my visit, I am on car-part.com to locate another engine and low and behold! Listed at ABCO is the engine that was destroyed. The one I could not buy. And it is listed $200 higher than it was before! The footnotes said the purge is broken. So now I can pay more for a broken engine! I am extremely angry and disappointed in a company that I have been doing business with for 22 years for treating me (or anyone for that matter) like this. ABCO, I will never send anyone your way, set foot in your locations or purchase online from you. Ill take my chances elsewhere. I am a shop owner/operator/mechanic.

Terrible service. Drove over an hour to find they had 2 broken transmissions an no other options for me. Save your time an spend the extra money to go somewhere else.

The manager was rude, but the retail department at a different address they are great.

They use to be a great place to get parts, now they just waste your time. When you look online they say they have the part, but when I go there and wait for damn near half hour for them just to tell me they dont have it. No wonder their yelp reviews are terrible.

Good service. Covid still kinda messy to work with. Needed specific axle beam we looked wrong part first ended up my specific part wasnt available... but service was good

Sometimes they have good parts at reasonable prices ... however the old central location staff dont listen . I know its a junk yard but a little customer service is always goodI rebuild cars & constantly buy parts . Abco is my last resort for parts due to that issue

When fixing your car its always good to save a buck. From good priced auto parts to knowledgeable employees in a couple different locations fix this place my favorite auto store keep up the good work ABCO.

Call in advance and they will have the part pulled and waiting for you. The pricing was great and I was in and out in a jiffy.

Prices used to be better, services is slow, but employees are very nice....Dont come here in a hurry its always best to call ahead for your parts.....

They take care inventory of all there part and always know what parts fit

I would have gave it more if they wouldnt have screwed me and just stood behind their parts as it was clearly their mistake. NEVER AGAIN!!!

Overly long wait with chicken head employees they do absolutely nothing the parts are good if you ever get it after waiting 17 hours

I come here a lot for Mr Jessie to pick up car parts they always have a lot of car parts and are very helpful

Great.%100. the best

Karina was so helpful, extremely kind and very good at what she does. Give this woman a raise!! 🙌🏼Thank you all for your assistance.

Very bad customer service at the old store in Fridley. The workers need to be very trained in talking and dealing customers with respect. Wait time at the store is very bad, and I would not not recommend anyone there. Customers be very aware at this store.

Waited for 20 minutes and didnt get waited on. Poor customer service. Employees were standing around in the back

I called and placed a hold on a hood for my truck gave her all the information for what I was wanting called today to ask if it was ready they said yes so I went down there had to wait for a half hour just for it not to be the hood I put on hold. They didn’t even care that they got it wrong.

This place blows. Terrible customer service and very rude the last few times I was in. Tried to warranty a transmission that only lasted a couple weeks, they said bring it in and well give you another one. Well removed it and brought it in and was told they didnt have any left and that I couldnt get a refund because I didnt have a shop diagnosis on it. Would have been nice to know before removing it. Had to buy another one from another company and am out $500 plus my time for a transmission that didnt even last 3 weeks.

Very poor customer service!!! Called days ahead of time to hold an engine as i live 3 hours away, while they were kind enough to hold the engine, I called the day of I was going down there to make sure it was still availible, and when I arrived and went to pay they stuck me with a $150 core charge for a used engine! Ive NEVER paid a core charge for a used engine ever at any yard! And the 2 times that I called no one ever told me anything about any core charge. I expressed this when I arrived and was basically told too bad we charge it knowing I would have to drive 6 hours round trip to drop this core off when I could have brought it down with me if some one would have Informed me of that. Horrible attitude by the lady at the front counter also! ! Once I get my core charge back will probably never deal with this savage yard again!!! Ive dealt with many yards across the state even the country and never been charged a core charge on a used engine or anything. Only rebuilt item that were rebuildable for the core to be returned!HORRIBLE CUSTOMER SERVICE! beware!However the yard man that loaded my engine was kind and super helpful!

My FAV place to buy used parts for my truck! They are very helpful as well as convenient! Great customer service!! Very quick . I dont think Ive ever been givin the wrong part. Prices beat almost every other used auto parts store. Return policy is fair. I have NOTHING bad to say - every experience has been smooth . I GIVE ABCO A 5 STAR REVIEW

Used part warehouse, removed, coded, located and sold.Go get yourself something.👍

Quick, friendly fast ⏩

Montrel is a 5 star employee. Very helpful and thorough. Would recommend this place just for him.

Tell me why do I have to wait in line for 45min and 3 customers with me waiting when the staff behind the desk is very busy talking about something personal with her coworker? 3 workers but only one of them is working

Poor service and did not have the parts they said they had

Not sure how they are still open and in business. Called to verify they had the part. Said they did. Went to go get it. Checked in was told to wait in the car. Had to move a few cars. Should be too long. 30 mins later went in to see what was going on. Was told we are next in line. Another 30 mins go buy. Employee comes out and says a little while longer. Ask how long been waiting over an hr. Was told maybe 15 mins. Those 15 mins go by and another employee comes over. This one says. It’s going to be a little longer. Ask how long. He says at least an hr! Have already waiting over an hr. Told him not waiting any longer. Claims it will be pulled and ready to go tomorrow. We will see if that’s the case. And if I even decide to go back. Communication is lacking around there.

No respect for time always laying about waiting time, 15 minutes means 45 minutes

Very on top of it and quick, the girl who helped me. The manager (pink hair) was awesome! She really knows her stuff! Forgive me for not remembering her name. Organized and professional.

Called to confirm condition and availability of Hood and told the man I spoke with that I wanted them to confirm the condition before I drove an hour and a half down there. They placed me on hold and came back and told me it was in very good condition with no dents and no major scratches. Upon my arrival, I had to wait outside in my car for half an hour while they pulled the part from the shelfWhen they finally produced it, there were multiple major scratches and a large gouge down the center of the hood that was so deep it dented the metal. Dont waste your time with this place. I had heard stories of this place but decided to give them the benefit of the doubt. I very much regret doing that.Edit 7/2 - If its in such good condition why do you post some pictures of it? Also that protective wrap was torn in about 10 different places. and you could see the damage underneath it, the gouge down the center thats so deep its dented in the deal breaker, there was no point in unwrapping it further. I didnt drive up there an hour and a half to buy some beat up piece of junk. Also on the phone call he very much did make it sound like he went and looked at it, as he absolutely should have. I could see the photos posted online myself, the whole purposes of my call was to avoid this very situation. If you listened to the call you heard me warn that I was going to be ticked off if the condition was different upon my arrival. I explicitly stated as long as there are no dents or major scratches that cannot be buffed out Ill be happy. But there are multiple dents, scratches, and the dented in gouge in the center. Also what appeared to be tree sap, dust, and dirt trapped under the film. A protective coating only work if applied to a clean surface otherwise you are just smearing the contaminants into the paint creating more scratches.

Used to be better placethe cheapest used part seller in MN but their customer service is the worst in the country ( old store not the new one)they had good people 2 years ago( sarah and micky) and the old store was very fast service and you can get your part within minutes but after sarah left and micky moved outnow you call and pay for the part then you drive all the way ( because they are 2 weeks behind in paid shipping) to Fridley then you wait at least half hour to get the part if you are lucky because sometimes they have wrong inventory in the system or they have the wrong part inventoriedunlike the new store which is the same company but you will be in and out within 10 minutesi tried to talk to manager several times and they put note in my account but the people work there dont listen and keep ignoring the customer service part

Horrible service.drove long way and the item they said they had was not there.

This was gonna be 3 stars, wait was long, waited 5 days for a part, no call. Called someone said my order wasnt correct, I understand things happen. Waited for a call when it was ready no call.(no huge issue, but very annoying). When I picked up the part the worker dropped it. I get it, but are you serious. The part I needed was hard to find. Then you damage it. I got a discount, but that doesnt relieve how annoyed I am. Whoever owns this place put some accountability on your workers.(will not change the review, you need to understand your faults as a company)

Im part of a business and we spend a lot of time waiting for them to pull parts they say are already pulled. We order and theyre not ordered or pulled. The staff is very unprofessional as in they will make fun of other customers when they leave. They got the deals but its paid for some where else

Kind of slow service, however parts availability and pricing are not bad at all... Just the wait times can be a little long sometimes.

Great place to find all your automotive parts needs that beats most places who claim to have competitive prices ..A-Bco has reset the bar as to what competitive prices truly are .

Absolutely horrible. Make you wait an hour an then tell you they don’t even have what you came for after you called an specifically asked them ahead of time an this has happened before.

My 5 star rating is all for karina she is wonderfull on the phone gets it done. They have competitive pricing as well. Just a few with attitudes.

Ok place for Some things I was looking for.

Way to buzzy do not go there.

Sat for over a hour in truck then they came out and had wrong parts then had to wait for another 20 minutes to get the right part great prices but somethings they need to work on is making sure they get right parts the first time if a person has to wait for a hour

Cheap parts, service getting the parts is so-so. Slightly disorganized at the front end.

The people were very nice and I got my item for a very decent price.

Dont stop in unless you have at least 30 minutes. The vibe is terrible. Not sure if the employees are just treated like crud or what? They have the parts so I always come back.. I always pay with online invoice to *try* avoiding waiting. But it doesnt matter. They dont pull the parts from the shelf until you get there even if you pay in advance.. Just kindof what Ive learned to expect from here over the years.

They were so helpful! Even recommended a great shop! Thanks Lee!

Very satisfying experience

The worst customer service I have ever seen. I waited for over 1 1/2 for parts. They treat you a garbage.

The first time I came they were unable to find the part, I emailed Chris and let him know. They were able to find it so I was able to come back and get it, and he gave me 10 percent off! Its a bit slow but it is very busy so I understand why. They have a lot of parts. I definitely recommend A-Abco Fridley Recycled Auto Parts!

First time coming here and went to fridley, there was a girl at the counter with glasses who was very rude, giving attitude and and was just unpleasant. She called our number and when we starting asking about a part she continued with her attitude and said it was it the other location. I get that people have bad days or maybe someone made her upset but you work in a customer service industry, you can’t act like that toward customers especially it being our first time there. She should of stepped away and collected herself if she needed to rather then be a completely irritable and rude to every person in there. The way she spoke to us and others was not acceptable. I feel this should be addressed. As for the other workers most were wearing masks under their noses but yet had signs saying customers needed to wear coverings. Just not a good first impression

Horrible customer service. Had a friend pickup my purchase due to Covid concerns. When I got item they were not “grade b”. I asked to return item and they won’t, even with paperwork.

They have great prices, knowledgeable, polite employees, and the parts are a perfect fit

I would have given it a 5 but I said my car so but they did give me 10% off 4 waiting so long but Ive never experienced waiting so long to get anything from Atco there always been punctual I guess its covid-19 so they were good thanks

I bought a complete bumper cadillac xts from them and they ask for 100$ extra for faster shipping !! i did receive it after 15 days damaged from both sides and missing fog lights, i paid 1000$ for it then i had to pay 250$ for fog lights and another 250$ for repair !!!!!! worst transaction ever in my life !!!! dont buy from them !!!

This is the worst ran buiseness I have ever delt with, constant screw ups on parts, even when you have the part paid for and pick it up on will call, they cant get the part pulled before you show up. they deserve much less than one star. The only way they can possible be rated at 3.5 stars is with boguss reviews, I think all of us that have done business with them know that.

Nice place for used parts and at affordable prices. Friendly staff too.

The young lady was really nice, she didnt mind getting her hands dirty, and she was dressed really pretty, and the young man that worked there was really great as well and respectful.

Very organized, polite, and helpful. Prices may seem high, investing my money in community though.

Ton of auto parts, just call ahead

Always have ok prices on parts

When they sold me a part that is not for my car, I tried to return it THE SAME DAY and I was told I could only get store credit. I argued they sold me the wrong part and now are telling me they do not have the right part, but wont return my $$. Shady, very shady business dealings. Now I have a almost $100 dollar part I cant use. (we bought the correct part from U Pull It for far less money). Scammers! Makes me wonder if they did that intentionally. I wish there was an option for a minus star rating.

If i need a used part asap there usually where i go...

“Abco Auto parts “is a pathetic excuse for a used parts Recycler . Their staff is untrained and very rude. They have extreme weight times i guarantee the Wait time will be three times longer than what you have been quoted. Then at last once you get your part it’s usually the wrong one or clearly broken.🤦‍♂️ You have been in business way too long to have all the complications. 👎

Dont buy from here, find somewhere else. Overpriced for junk parts.

Called about a rear end, was told it was pulled already. Went to get it and was told it was stuck where they had it stocked at, after sitting 2hrs. Was told to come back next day. Went back and different excuse no rear end. Finally come Monday, after not getting one all weekend, they had it ready. Only to be told a totally different price then what i was promised because of the mess ups.

Went in the late afternoon for taillight assembly. Got timely, friendly customer service. Got in and out fairly quick and got exactly what I needed!

Sold me a cracked transmission I put money into the labor and everything THESE PEOPLE JUST DONT CARE

Drove 2 hours for a hood. Got there and waited another hour. The hood was junk. Service was pathetic. Dont waste your time her

A little slow helping customers

Good assistance..great place