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Paradise Grills
2693 Preston Rd, Frisco, TX 75034, United States
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Paradise Grills
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Ro
Review №1

Great place to buy a grill. I was recommended by my neighbor who had a great experience, and bought a grill beforehand. Spent a few hours with Keith going over several designs. He was extremely patient and helped us settle on a great unit.

Fr
Review №2

On July 22nd I received delivery of my outdoor kitchen that I purchased from Paradise Grills. The delivery went smooth and the crew was very friendly. I can’t wait to invite my neighbors over to see my new kitchen. Thank you so much for your help Ryan!

Fe
Review №3

Walked in to this showroom floor. The products are great. Very clean inside. Reps are very friendly, nice and willing to go the extra mile for you. Would highly recommend this to family and friends in the market for a new bar island, grill island, or patio furniture. If I could give 6 stars I would . Great service

Li
Review №4

Had a great experience at Paradise Grills!!I’ve been in the market shopping around trying to upgrade my outdoor kitchen. Walking into this establishment definitely made my day.Vladimir, takes great pride in what he is selling, prices are competitive, and he treats all of his customers like family. He goes above and beyond to make his customers happy. Heck, he went above and beyond to help me get the exact outdoor kitchen that I was asking for.He didn’t have to do that but it was sure helpful.If you’re in the market for some new outdoor living furniture I would not hesitate to stop in and see Vladimir at Paradise Grills Frisco! Shop local!!

J
Review №5

Impressive! Lots of cool ideas for your patio for entertainment. Everything is great quality and you basically customize your own Outdoor Kitchen without having to hire a contractor.Highly recommend checking out the showroom in Frisco TX.

Ce
Review №6

I enjoyed my shopping experience at Paradise Grills. My sales associate Keith, was very knowledgeable, courteous and informative.

Ki
Review №7

Wow! I am so excited to be partnering with my brother, Keith to offer my Ethan Allen clients full design to complete their outdoor spaces with the high-end finishings and appliances they desire.

ri
Review №8

We have been searching for awhile for an outside kitchen. We just happened to drive by the store in Frisco and I’m so glad we did. We got the perfect setup for our backyard. It will be delivered on our timeline. Michelle was wonderful. She answered our questions and was very knowledgeable. I will definitely recommend this store to anyone looking for outside grills, kitchens and furniture. I will add photos when we get it set up. I’m more than satisfied so far.

Ti
Review №9

Very beautiful showroom, it gives the vibe of being somewhere tropical! Big selection of Outdoor Kitchens to choose from. Everything is portable and will be ready the same day you get it. Come check them out!

Ty
Review №10

I had a great time talking to Keith about the product line, everything he said seemed like it was worth every dollar. I cant wait to use my appliance that I just bought from Paradise Grills.

Li
Review №11

We loved our experience with Paradise Grills! Our sales person was Jesse Ramirez and he is the best! He went above and beyond in dealing with us! When there was an issue he took care of it immediately! He answered all of our questions quickly! The products are amazing!Thanks Jesse!

Ch
Review №12

Out of curiosity, I stopped by this location in Frisco, TX, and you talk about impressive. They have so many choices for backyard entertainment its ridiculous. Beautiful bars and grill islands galore, complete with refrigerators, hibachis, cocktail stations, and so much more. You want to be the envy of your neighborhood? Stop by and check them out.

Di
Review №13

So I have to rave about the awesome customer service I received on September 21, 2021. Back in February of this year I purchased outdoor kitchen equipment from Paradise Grill that was not installed by our contractor until late August due to a pool installation that had our outdoor space in disarray for over 6 months. When our project was finally done which was late August, we were ready to use our amazing grill, the model GS-32B. The grill has the ability to operate with either natural gas or propane. For weeks we had issues with the grills gas pressure and we were unable to use it. I first called our utilities company thinking the issue was the gas pressure from the main meter and was told that it was not the issue and that it was the equipment. To make matters worse, CoServ red tagged the equipment as a hazard. I reached out to Paradise Grill warranty customer service and they were unable to find my purchase and could not help me. My last option was to call the actual store where I made the purchase to see if they could help me. I spoke to this wonderful young man by the name of Shaun who was able to identify the problem based on what I told him over the phone. Shaun did even better and he offer to come to my house to fix the issue immediately. Once he got to my house he identified the issue but had to drive back his store to get the proper tools to fix the issue and come back which the round trip travel was 30 mins each way. His customer was outstanding and not only did he fix the issue, he also sent me a how to video explaining everything and tips on how to properly operate my grill.Thank you so much Shaun for being apart of our outdoor experience. Because of his outstanding service we are now loyal customers of Paradise Grill.

Jo
Review №14

Bought a grill with island through this store recently; expected 6-8 weeks for fabrication and delivery - received in half the time! Few issues upon delivery, but new store manager Jesse stepped in and handled like a pro! Really appreciate his help. Great product so far - much appreciated Paradise!

Sh
Review №15

Updated Review: They came to fix our grill. They acknowledged there was an issue. They took apart the grill and said they would come back the next day. It is now a week and our grill has no parts and not working. BUYER be warned that the product might look good in the showroom but they dont seem to care what happens once you receive it.I would love to say that I loved Paradise Grills but it’s been one issue after another. First, when they came to deliver it, it wasn’t a nice finish as in the showroom. They said they would be fixing it on the spot. Tiles were broken, holes weren’t drilled for the led lights, the fridge was scratched up, the holes for the sound system was non existent, the access doors were missing. The delivery people that were fixing the tiles dropped black grout on our stamped concrete. Customer service was nice and said they would send someone to fix everything. They were nice and offered us free items for our inconvenience. Someone did come and fix the issues. I then had the original delivery person call me and threaten me and ask why I complained about them. Customer service was nice about it. Then a month later when we tried to use the grill, the starter wasn’t working. They fixed that. Now we have issues where it takes forever to heat up and the knobs get super hot when the grill is on. We’ve called customer service and we’ve heard nothing. It’s been only 8 months since we’ve had the grill and I wish I never purchased it. I had my old grill for 5 years and never had an issue. This has been one thing after another. Maybe I got a lemon but I wish it would be taken care of.

Ji
Review №16

Just purchased this beautiful outdoor kitchen setup! I love entertaining in good weather, and this will be perfect! Can’t wait for it to arrive. Exceptional service from Ryan K

Na
Review №17

Associates were very nice and knowledgeable of the products. The store was very clean, organized and well stocked

Co
Review №18

I am a Real Estate Agent in the Plano/Frisco area and I had some clients ask about me outdoor kitchens. So, I called the manager and brought my clients to the showroom! Great product and the manager was super helpful. Will be recommending Paradise Grills to all of my clients. Thank you so much for the help! :)

Ro
Review №19

Very Helpful in my patio design.I am so excited.

Ti
Review №20

Great product professional grade product

Se
Review №21

Ive been to a few locations and this is one of the biggest showrooms Ive been in so far. I actually own one of their outdoor Kitchens and love it. Friendly and knowledgable staff. Before you go with a contractor make sure to check these guys out.

Ti
Review №22

Outstanding products and service. Jesse Ramirez went above and beyond in helping me resolve an issue with the equipment. Hes extremely customer service oriented. A consumate professional, hes a tremendous asset to the company.

AD
Review №23

Moving to 1 star (from 5). Have delivered multiple counter tops as each and every one that have been delivered have been cracked in some fashion. I had 5 stars originally, and put up with this as in past this co would respond. However this has changed. Pics and emails into corporate. It has now been over 2 weeks and we have not heard anything back. This stuff is by far NOT cheap in price, service outside of show room (which SHOW ROOM is exceptional) is terrible at the corporate level. To the point where upper mgmt said they would personally inspect our counter at manufacturing level before delivery. Then it was delivered, cracked (!!!) and we have not heard from upper mgmt since we sent pics. in fact, still waiting too hear back. Happy to update my rating if this company can deliver. I paid in full, I expect what I paid for. Not a crazy ask, apparently it is however. Just want what I paid for, Id be happy w/ this.

Ch
Review №24

Awesome Product! Just moved to town the other month and got recommended to check Paradise Grills out. Ryan, the manager was very friendly and helpful. Highly Recommend!

ju
Review №25

I loved my time here at paradise grills the outdoor kitchen designs where phenomenal and the sales men are so nice and helpful I had a wonderful experience here.

Ky
Review №26

Amazing showroom and selection!! Could not walk out without something!

Li
Review №27

This place is a Paradise! If you’re looking to transform your backyard into a paradise - stop what you are doing and check this place out!

Re
Review №28

My wife and I had an excellent experience with Ryan and Steve. Ryan was very polite, informative, kind, and patient showing us the different options at the store so, we end it up buying a beautiful Grill Island. Now waiting for the delivery and see the Island in our back yard. Thank you, Ryan!

Ca
Review №29

I recently went into this store location looking for something for an anniversary gift for my parents. I had no previous knowledge of outdoor kitchens, but the manager, Ryan helped me out a TON. He was super knowledgeable and took the time to ask about what I thought my parents would like and NEED. Ryan wasn’t a pushy sales guy like I’ve gotten at other places. I am thinking about going with the GX-8 outdoor kitchen for my parents, but still have some time to decide on what model. I recommend this place for newbies for sure!!

Na
Review №30

Just to be clear here the review from Sean Kuruc on here is the area manager leaving a review about his own store.... They also give employees a quota of reviews to hit every week so half of these are just employees friends and not in any way customers

ma
Review №31

I was in this past weekend and had a great experience! Ryan J was so helpful, kind and informative.Thanks for a great experience!

Ed
Review №32

Ryan at the Frisco location was an awesome help in guiding us to the perfect grill. He was very helpful without pressuring us. We highly recommend you asking for him at Paradise if you want a high quality grill unit and great service.

Mi
Review №33

Amazing outdoor furniture!! The manager Ryan was very helpful and gave me a really good idea on what I would like to purchase from him in the near future!

EV
Review №34

Excellent and very friendly customer service. Extremely knowledgeable about all the details of the grills and bars and willing to answer all questions. Highly recommend!

Je
Review №35

Amazing showroom! I went looking for a Fathers Day gift and the manager Ryan was so nice and helpful.

La
Review №36

The manager at this store was very informing about all of their products. The showroom was very professional, clean and easy to move about. The way the showroom is set up it makes it very easy to picture one of these outdoor kitchens in my home. I will definitely be using Paradise grills in Frisco when the time comes.

Th
Review №37

They where very helpful with all my needs regarding to all the grills.

ch
Review №38

Thanks to Steve and Ryan for your professionalism and great customer service. Steve made our buying process very easy.

Ch
Review №39

Ryan was fantastic to work with and very accommodating to all of my needs.Extremely knowledgeable about the products and what it would take to satisfy my outdoor grilling needs and earn my business.Excellent experience with Paradise Grills and Ryan’s service and expertise.

Al
Review №40

I am a local realtor and i had came in and this place had amazing product, i will definitely be referring you guys to my former & future clients in the area! Ryan the manager was a nice guy.

Ju
Review №41

We had a great experience working with Ryan, he was super helpful and worked with us to get everything we wanted at a price we were comfortable with. I would highly recommend this company.

ma
Review №42

Great experience with this company and especially this location. The manager, Ryan, was very helpful and knowledgeable. They delivered and installed the Maui Gx10 and I couldn’t be happier. Great music playing in the store too! 10/10 recommended!

Gi
Review №43

Had a fantastic experience with Ryan Jackson. He is very knowledgable, helpful and patient and is wholly focused on what is best for the customer. I would certainly recommend anyone to shop them first and shop them last!!So - am now updating this above review. The sales process was indeed great and I only have good things to say about Ryan. However, Paradise delivery is a whole other story. I have now been waiting for 8 weeks for my appliances and have had to postpone my kitchen build out twice due to the appliances not being available. The sales team dont seem either willing or able to provide any reasonable update on when the appliances will arrive and calls / e-mails to the delivery center remain unanswered.I am still holding out hope that my kitchen will be complete prior to this Spring (it really should have been done already).My only complain on the sales team is that they have not really been overly proactive on chasing down my delivery schedule. I certainly expect some form of compensation for the trouble and inconvenience - and will report back how it goes. Till then, I would recommend a bit of buyer beware - or at least be prepared for a very unpredictable and totally non-communicative delivery schedule.

Sh
Review №44

Edgar is the best! Really helpful and provided options that fit our backyard. Thank you again 😃

Ci
Review №45

Wonderful shopping experience! Great product, good prices and experienced personnel! Would highly recommend to anyone looking for outdoor kitchen equipment.

Sa
Review №46

Amazing pieces for a great price and the staff was so friendly :)

Ry
Review №47

I went in the Frisco showroom looking to see what outdoor sets they have. The place is well organized and the manager is extremely helpful.

Th
Review №48

Great experience. Went with my dad for a late Christmas gift and Ryan was very helpful and the service was outstanding! Would recommend.

Da
Review №49

The showroom and the customer service from the manager, Ryan was amazing!

An
Review №50

Great overall experience. The staff helped me find the right grill/entertainment center for my back yard. Everyone was really friendly and the store atmosphere was very welcoming.

Sh
Review №51

This place is awesome, Steve was very caring and knowledgeable and helped us pick the dream outdoor kitchen.

An
Review №52

Great store with a nice selection of quality grills and outdoor kitchens. Ryan was very helpful and knowledgeable about the products. I would definitely recommend checking it out.

Pa
Review №53

We recently purchased a full-sized grill from Ryan J at Paradise Grills at their new location in Frisco. He was very knowledgeable about all of the Company’s outdoor kitchen units which were being displayed in the store. Ryan helped us select the right-sized unit for our outdoor area at a great price!! He was an awesome, no pressure salesman.We plan on returning in the near future in order to consider buying a fire pit which matches our new grill.

Ma
Review №54

The team at Paradise took the time to understand exactly what we wanted. We got it! It was really a collaborative effort and couldn’t be happier.

co
Review №55

Ryan was outstanding to work with to finalize our outdoor kitchen plans. Highly recommend.

Je
Review №56

I’m currently building a new home and I ordered several products from this location to be delivered when my home was finished. The employee that sold me the products has since left the company and my order had no one following it. I contacted Sean Kuruc and explained the history of the order. Luckily, Sean is an excellent employee for Paradise and he bent over backwards to assist and get things back on track. My order will now be delivered prior to the completion of my home. We also have a second home in Florida and have Paradise appliances there which we enjoy.

Ri
Review №57

Edgar showed me around the showroom and informed me on the products they have. Great experience !

Fa
Review №58

Had a great sales experience. Ryan was very knowledgeable and good person to work with. The store is nicely set up and very appealing compared to competitors. Would recommended the excellent sales experience.

An
Review №59

Honestly such a great place and atmosphere, the young man that helped me, Ryan, was fantastic. He made the experience fun and easy for me as a consumer. Highly recommend Paradise Grills to anyone.

Ta
Review №60

Top of the line customer service, great help!

Ro
Review №61

Wonderful experience and a great looking showroom all the associates. We’re very knowledgeable!! This is a great location for outdoor kitchens. Highly recommended!

Ka
Review №62

Beautiful showroom! So many options and made it easy to picture it at my home. The quality really cant be matched and is well worth the investment. Sales staff is friendly and inviting and helped make my decision based on what I had to work with. Dont buy elsewhere before you check this place out. You wont be disappointed.

Ta
Review №63

Just had a wonderful experience with Adam at Paradise Grills, location in Frisco Texas. They were very helpful in picking out what outdoor kitchen was best for me & my home. Great service & looking forward to receiving my set up & working with them further down the road.

Fr
Review №64

Great showroom, these guys are awesome & very friendly, got the grill that I wanted for a great price!!Highly recommended!!

Sa
Review №65

Ryan K was so informative and helpful when visiting paradise grills & has a beautiful show room with the best deals! Highly recommend him!

Ni
Review №66

Awesome location and staff!! Amazing products and prices!! Ready to receive my order and enjoy the entertainment!!

ja
Review №67

Just got my grill delivered! Great service, super quick, and love the way it cooks!

Ga
Review №68

Ryan was very helpful. He knew exactly what my family needed for our bbq.

An
Review №69

Showroom was great, Edgar was a huge help, very informative

GK
Review №70

Meet with Ryan K he’s the best I’ve ever experienced with purchasing a grill. That’s the man

Pa
Review №71

Amazing Product and Awesome service. Quality product with promising service.

Ch
Review №72

Ryan J had fantastic service and very knowledgeable.Awesome experience.

P.
Review №73

Brand new showroom is absolutely stunning. I can’t wait for our site check to see what Ryan K will draw up for us !!! 5 stars +

Ci
Review №74

Ryan Jackson went above and beyond my expectations. He made the whole experience fun. I can’t wait to get our deck done and receive our Fiji kitchen.

Ci
Review №75

Ryan K has an amazing show room!! Best deals you could possibly find.

Co
Review №76

Ryan was the most knowledgeable person I have meet when it comes to outdoor kitchens! The place was super clean! Wish I could have bought the whole store lol.... happy to have this place in Texas we needed a real outdoor kitchen spot! All these others are cheap and way over priced!

St
Review №77

Fantastic customer service! Ryan was very knowledgeable and got us exactly what we needed!

Le
Review №78

Ryan Kramarz was so friendly and helpful when we spoke. Love the store and all of the displays.

Jo
Review №79

Fantastic customer service!

Sa
Review №80

Great service and productsWorked with Ryan K.Has been very helpfulLooking forward to our outdoor kitchen

Sa
Review №81

Beautiful showroom! Great grills and lovely experience with the delivery team. Thanks so much for your service!

Lo
Review №82

Had a great experience with Ryan. Very informative and easy to work with!Would highly recommend!!!

Ri
Review №83

Ryan and Ryan have worked with us and our customers with superior knowledge of product and on time deliveries.Appreciate there response time and efforts

De
Review №84

Great service. Very knowledgeable

Ja
Review №85

Great selection of beautiful outdoor kitchens for grilling plus Everything that goes with it!

St
Review №86

Lovely showroom. Ryan did a great job guiding us to exactly what we were looking for. It was a pleasure doing business!

Ch
Review №87

Wow!! This showroom looks incredible! Awesome layout of outdoor kitchens. Best grills Ive ever seen.

Tr
Review №88

Ryan was very helpful in customizing my outdoor kitchen.Well built and not overpriced like the contractors that quoted me. Highly recommend!

Pe
Review №89

Just walk into their store the product sells itself. Glad I finally came in. Great service on my end. Ask for Ryan

Br
Review №90

Ryan was outstanding and the showroom was beautiful!

Ax
Review №91

I had some issue and miscommunication. About my order and initially gave a bad review.I am updating my review.Ryan again came to rescue.He personally took the matter into his control, Gave me his personal cell and resolved the issue to my complete satisfaction.Thanks RyanFive start service

Th
Review №92

Worst company in America

Je
Review №93

Ryan Kramarz was awesome. Answered my questions and do professional.

Ta
Review №94

Ryan was professional, knowledgeable, and friendly. Highly recommend.

Jo
Review №95

Paradise grills has a great selection of outdoor kitchens and even hibachi flat tops! I highly recommend them!

To
Review №96

Cancun in my Backyard !

Je
Review №97

No third party, all one brand! Great warranties, you want to buy from these guys.

Da
Review №98

Paradise Grills is by far the best option I have ever came across for outdoor kitchens!

Ch
Review №99

Really cool concept of outdoor kitchens! Very nice working with Ryan.

Ja
Review №100

Great deals, well put together kitchens and even better grills. Glad I stopped in.

Information
100 Photos
100 Comments
5 Rating
  • Address:2693 Preston Rd, Frisco, TX 75034, United States
  • Site:https://paradisegrillsdirect.com/showroom/frisco-tx-outdoor-kitchens?utm_source=GoogleGMB&utm_medium=MainWebsite&utm_campaign=TXFRI-020
  • Phone:+1 972-591-6849
Categories
  • Bar stool supplier
  • Outdoor furniture store
  • Fireplace manufacturer
  • Fireplace store
  • Furniture accessories supplier
  • Furniture maker
  • Furniture manufacturer
  • Furniture store
  • Gas logs supplier
  • Grill store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • Delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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