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Hot Topic
2601 Preston Rd #2018, Frisco, TX 75034, United States
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Hot Topic
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Ke
Review №1

Killer staff at Stonebriar! They ordered a coat for my daughter, came in super quick and they remembered me when I came back to pick it up! Thanks guys for the excellent customer service.

Ke
Review №2

Back to school shopping always includes a trip to Hot Topic. Great prices on shirts and hot cash is always nice for online purchases later.

ER
Review №3

Everytime we go here the associates are So helpful and have a great attitude. I dont always rate retail places, but I had to because this location Rocks! Ive had to return the same pair of pants my daughter bought online because the sizes were a bit off and each time the exchanges and pick up experiences were a breeze. Kudos to the management here because the associates are all top notch!

Ch
Review №4

I really wish I could give this store a fair rating. I had 4 people in my group, but due to COVID they are restricting the amount of customers in the store. The first three people in group got to go in the store. I waited and waited. The line grew behind me. I waited some more. Finally someone finished their shopping and was about to exit the store. I was waved in since I was next in line, unfortunately the people that were finished shopping was my group! I didnt even get to go in the store!

XA
Review №5

Always an amazing visit! There are such cute and cool earrings to buy. It is usually really crowded though, which makes it hard to walk around. So Id recommend going at less popular shopping times.

Am
Review №6

Very helpful staff. We got everything we wanted except for one shirt that had been incorrectly placed in the clearance section. There was a mixup with my sisters and my addresses for delivery and billing, but the ladies were helpful in resolving it and we even got a neat discount for putting my online order and my sisters store purchase in the same transaction. I cant wait to see my shirt in a week!

Ti
Review №7

A fun boutique for the schools girl 🌼🌸

Ab
Review №8

This store was a bit small but had an excellent selection of items and fan merchandise that I dont usually see at similar stores. The employees were very helpful and friendly and I was able to find some cute enamel pins :)

Am
Review №9

Sooooo GOOOOD...Try the Georgia peach unsweetened tea or the original sweet tea and add fresh strawberries or oranges.....my kiddo LOVES the sweet mint...the staff are sweet and friendly...we ❤❤❤ this place

An
Review №10

Very crowded, couldnt hardly walk in. Very cool store tho.

Yu
Review №11

Couldnt really look..lots of people, lots of stuff. Cant make my way through. But always fun stuff that you do get to see

Bl
Review №12

Yeah this store is one of my favorites. They have anime stuff galore, band and movie merchandise and clothes that will definitely make your tween or teenager or even young adult feel edgy and expressive.

Ja
Review №13

Prices are reasonable and the staff is friendly. I like that they have a foundation for helping others.

Da
Review №14

Cool selection. Always helpful staff too!

ni
Review №15

Good serviceEver time I go in I get a hello or how are you

Jo
Review №16

Long line and only getting a handful in at a time, while I appreciate the covid social distancing the store is large enough to accommodate more than 5 people at a time. Nice selection but not as much as online. Nice workers.

Ca
Review №17

There is a wide variety of stuff that my kids love. They are into anime, so this is great place to find nik naks and t-shirts to their liking.

Ma
Review №18

GOT SOME AMAZING NEW PANTS!! Hot Topic is awesome!! The people there are great!

Jo
Review №19

I showed up at 7am in the morning (had to wait until 11am) to buy some squishmallows. I was first in line and I happen to be there with my fiancee. We were first in the door and we had two squishmallows to purchase, mine was for my niece but regardless it was mine to purchase. Somebody else who was in line decided to complain that we had two squishmallows and I was told to pass it on. I wouldnt have waited for the store to open at all had I known I would leave empty handed.It was a waste of time. This particular establishment is not fair. You can improve by treating each customer as an individual. You can still limit them, but it is not cool to turn a customer away because he was there with someone after the same product. I invested my time into this and received nothing to show for it.

Ba
Review №20

Fake emos/real emos rejoice. Your own personal Mecca is here.

Ch
Review №21

The staff here were super cool and helped us buy our friend a skirt and thigh highs. hes now on his way to becoming a top tier femboy 10/10

Jo
Review №22

Love the store great products

Sc
Review №23

Love the place so much would definitely go back again to shop!!

Br
Review №24

I love the people here 💕

Da
Review №25

Organized and very friendly workers!

Vi
Review №26

Funko Pop gold collection

Qu
Review №27

Need more rock band tshirts. Didnt have Three Days Grace shirts. Also had only 3 styles of Disturbed Shirts. With all the things in the store its pretty crowded

JT
Review №28

Employees not professional, using foul language in front of the toddlers.

th
Review №29

Always love hot topic saff always helpful most of the time always busy...

Ma
Review №30

You had to wait in a line to go in. It is supposed to be FULL capacity no mask

Ju
Review №31

Always cool...

Kd
Review №32

Awesome place to shop.

Sa
Review №33

The associates are so patient and helpful. I asked that poor girl 100 questions about the sale and she never skipped a beat. She didnt hesitate to pull down sizes we needed. We were definitely struggling to find what we needed that night and I appreciated all of the guidance!

Sa
Review №34

Love all they stuff .best place for shopping for teens ✅

Ma
Review №35

Ive always enjoyed Hot Topic however I havent seen the products that I used to enjoy the most which was genuine heavy metal t-shirts and goth jackets and the type of rings that expresses vampirism. Now the store seems to be directed towards kids and all the Harry Potter stuff which Im not against but theres is more to be offered. I think theyre hot topics should include all the stuff on the past and the new stuff thats being brought out make it equal and make it fair.

Ta
Review №36

I love going there and shop. The mall is a bit far away from me, but I sometimes prefer to go there than buying online, since the store always has things on discount. I love that they have a fitting room, that even when it’s small, I can try things on before buying them and making sure that they are the perfect fit! The staff there is also very nice. They are always willing to help.

Da
Review №37

Small, clean, well organized hot topic. Well run establishment.

El
Review №38

Neat, dark, and friendly. So many different things to obsess over

Ma
Review №39

Super nice employees. Took a while to get checked out. They were having some issues with the register. Other then that nice experience.

Mi
Review №40

Love this store for its assortment of pop culture items. The employees are very nice and helpful. My only dislike, is that the store is so small that there is no room for a variety of clothes from the collections you can find on their website.

Je
Review №41

Found my girlfriend a present while I was there.

Ca
Review №42

My daughter absolutely loves this store. The only is issue for me is the price but of course it is at the mall

Sy
Review №43

Great teen shop. Lots of friendly staff. Bought a few T-shirts and easy to checkout. I wish the app actually offered more incentives to use it but WiFi is also weak in the store.

Sa
Review №44

Long wait at this Stonebriar Mall location.

De
Review №45

This place has really changed over the years, let me tell you.. nothing like it used to be. Probably the only remaining homage to the old store is the small corner of band shirts and somehow.. a bunch of Nightmare Before Christmas apparel lol - staff is super friendly though - its much brighter in there now days.. just dont expect to pick up the latest death metal CD while youre in there.

Om
Review №46

Service is nice

Ca
Review №47

I love Hot Topic but man why do all stores have to be so darn small? You cant move around, you feel rushed because other people need to get past you. You want to look at certain things like for example: shirts are way up on the wall and if you have a display behind you, you cant step back to view the shirts on the wall without getting a crick in your neck. Its dark most of the time and you feel like your eyesight will give out at any moment. I like the products but dont like the store. Suggestion- if yall want to make wish lists for customers to write on, might it be best to relocate to a bigger store? Sometimes there are products we wish yall had, and some sections dont have enough retail. Its bits and pieces of whatever. I mean dont get me wrong we like to shop for certain products but there is plenty of room for improvement.

Mi
Review №48

Always fun to go to hot topic and they kept it clean!

Cl
Review №49

Less than 10 people inside due covid

Al
Review №50

I spoke with Logan over the phone to see if there was a specific item I was looking for in store and he was extremely helpful, very sweet and great customer service, super patient. These are the employees that make shopping enjoyable 🤗

Sm
Review №51

Great store, great customer service

Di
Review №52

Loved the Rick and Morty assortment in this store! Nice staff also by the way. Super helpful and completely ready to assist. Will defintely come back!

La
Review №53

This is a very great store to get everything pop culture and music related. I usually get shirts from this store, but they have way more than that. the only con is the price of the shirts, in which in case one of them costs like $22. that is ridiculously insane. and it is without tax. I also love that they also sell wallet chains. they are a very cool accessory, and I will be coming back again soon.

Lo
Review №54

Its a great store, and the people are always so nice. Its got great merch. Its a little pricey but that doesnt stop me from coming back.

An
Review №55

My little sisters are teenagers, shopp this is their place. Hot Topic is loved by the whole family, though. Nice place! Its unfortunately tight quartered, and some if the merch is behind the sensors so they go off if you get too close to the window. Otherwise, great place!

Si
Review №56

Extremely helpful people working here we got the wrong size at a different hot topic and they helped us exchange for something else in the right size

Be
Review №57

Always have my items shipped to store and they always come in perfect condition!

Br
Review №58

I got some really cool funko pops and everyone was really nice. 10/10 would be edgy again

Sh
Review №59

Have to change out the ends of some things

Ab
Review №60

The clothes and memorabilia are cool and the staff is always very helpful. If you are in a wheelchair, on crutches, etc. the store is not available to go into.

Ha
Review №61

Ive always loved it there. Never seem to let me down. When they didnt have something I was looking for I could always find something else to peak my interest♡

Ac
Review №62

I worked here when minimum wage was still $5.15, and yet I still cant quit you, Hot Topic.

Fr
Review №63

I just wish they carried more sizes and/or higher quality shirts.

A
Review №64

Solid popular location, has lots of fandom and punk gear

Na
Review №65

The ppl were rlly nice but I wish they had more SPN merch. Nice Led Zeppelin shirts tho. Love those.

Ja
Review №66

Been coming to Hot Topic for about a decade now. I used to be a teenager then and just love this place. 🤭🤭

Je
Review №67

Good for purchasing anime merch. Price is more reasonable than other merch store.

Ca
Review №68

Love hot topic. great selection great staff good music. can spend hours in there.

ce
Review №69

They have so many fun things to look at

Ma
Review №70

Love Hot Topic! They have a lot of different band shirts and character shirts

De
Review №71

My Hero Academia!

Ri
Review №72

Super friendly service. Always great merchandise!

M.
Review №73

Good one. But not my taste

LA
Review №74

Didnt wanna give it not 1 star but i had to in order to leave a review the staff was not friendly, didnt say hello upon walking in & didnt ask if i needed help! I lefted out empty handed, and went to Spencers i found what i was looking for and their staff was very helpful & friendly i will shop there from now on...

Br
Review №75

I love hot topic. they really just understand you there.

sa
Review №76

Amazing staff. Always super helpful

An
Review №77

Great place for anime and pop lovers!

Is
Review №78

As always, the employees are really nice and chilled out. Inventory is clean.

Ne
Review №79

Havent been here since 6th grade then I went in to see if they had cool stuff. it was all cringy AF

LA
Review №80

Store deserves 5 stars for inventory, however shopping in the stores is horrible due to square footage and the crowd.

Jo
Review №81

Great t-shirt selection and cool pop culture stuff. Prices are a little high on t-shirts unless you do the buy 2 get 1 free deal.

Fr
Review №82

Well its like... whats the point? I mean, who even cares right? I walked in super hype to find some offbeat counter-culture clothing and merchandise but then all the racks of clothes and the tightly knit walk ways had me in a total mood. The air is cringey af. I needed to break out my quad fidget spinner just to handle the ness of this place. After I dyed my hair last week and put on some mainstream anime gear and got a tattoo of my favorite Harry Potter quote combined with my favorite Supernatural quote I figured I was ready to Hot my Topic. I wasnt... I was still a total weeb in this place. The salespeople were helpful af but I could taste the passive judgement in the air surrounding their fresh piercings. All in all I was filled with regret and left with a dark void of pointless attempts at happiness. Hot Topic is soo mainstream.

Jo
Review №83

Daughter loved the store, so I was good, hard to get around for a far guy like me lol

An
Review №84

Unique clothes that I dont see often

Sh
Review №85

LOVED IT! As always my literal emo home.Yes, I live there.

Gr
Review №86

Amazing but no invader zim stuff

Jo
Review №87

Store is overcrowded so its difficult to navigate, they need more space or less stuff!

Da
Review №88

Very nice people

Ja
Review №89

I am a big fan of the movie IT and my friend told me today that Hot Topic released a new exclusive -- Pennywise in the Gutter pop figure scene. I called around different Hot Topics and they were all sold out except for the store at Stonebriar Mall (they had 4). Excited... I told them I was on my way to pick up one . I drove from Dallas (about 45-55 mins) and when I got there... one of the ladies told me in a very smiley, cheerful demeanor... oh... we sold out... somebody bought them all 30 mins before you got here. Hot Topic Management - I know CASH IS KING and if YOU SNOOZE, YOU LOSE but do exercise some discretion. When you are selling an exclusive item -- please be mindful of your other customers. Why was it ok to sell 4 exclusive item to one customer? Wasted my time... Yup -- one star in my books.

Br
Review №90

Nice selection. Helpful staff.

Pu
Review №91

You know why.

Ka
Review №92

Great sales but place is tiny. Bump into emo kids at every turn.

Da
Review №93

Love this place, my kids love the t-shirts

Ms
Review №94

Great T-shirt selections and the BOGO deals are great.

Ja
Review №95

I meet a girl named Jaslen and she was amazing we loved all the same bands ans bc of her im going every time I can and if you see this… hi your good at your job and your still my fav person

Ra
Review №96

Helpful staff and great selection!

Ke
Review №97

Clean store with friendly helpful staff

Mi
Review №98

Each of the staff come up to me to see if I needed help with anything! Normally in a store Im lucky if I get a hello at the door.

Sa
Review №99

Love the store. Not the best place to go if your claustrophobic but still an amazing place to find band merch.

Ev
Review №100

My son gets allot of his clothes here and it has the anime stuff he wants.

Information
43 Photos
100 Comments
4.4 Rating
  • Address:2601 Preston Rd #2018, Frisco, TX 75034, United States
  • Site:https://hottopic.com/store-details?StoreID=232
  • Phone:+1 972-377-2157
Categories
  • Clothing store
  • Fashion accessories store
  • Music store
  • Novelty store
  • T-shirt store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:Closed
  • Thursday:7AM–9PM
  • Friday:11AM–7PM
  • Saturday:12–6PM
  • Sunday:11AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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