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In-N-Out Burger
2800 Preston Rd, Frisco, TX 75034, United States
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In-N-Out Burger
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Review №1

Excellent taste and value. This is my go to place for fast burgers. Toasted buns, thick lettuce, thick tomatoes, nice sauce and cheese, good service and very thoughtfully packaged. Did I mention good value? Check out their prices. Recommended.

Ni
Review №2

It was my first time at an in n out super friendly staff. Will come back if I am back in Dallas. Really enjoyed how fresh everything was from the tomato to the bread. Awesome job everyone

M
Review №3

Hadnt been here in a while and biting into my burger made me realize I was in the wrong. In-n-out is seriously better than Whataburger, yeah, I said it. The meat is perfectly seasoned, the fries are fresh and AMAZING, the cheese is perfect, the veggies are CRISP. Everything is ALWAYS perfect. Love u in-n-out!!!

Zi
Review №4

Taste good and nice price.Fresh vegetables and french fries 🍟Kind and clean

Ra
Review №5

So, I think this is the best burger by any of the major burger joints. The right balance of ingredients. The fries are to only be eaten in, not for take out. Just not the same taste. If your a shake person, they also have the best shakes around. Service is consistent and very good. I visit most every week.

Sa
Review №6

Burgers tastes way better Han other burger joints we tried so far. But recently observed that the bun size reduced. French fries here are the best.

Pr
Review №7

I loved it here, the food is delicious!! The atmosphere is like the classic GOOD BURGER movie.

BJ
Review №8

Food is great everytime & the staff is always friendly. Love coming here & its only 5 minutes from my house so thats a plus! 5 stars!

Ri
Review №9

What more do I need to say? Its in-n-out, its love.(p.s. get your fries animal style. Wouldnt have it any other way.)

Bo
Review №10

First time in an In and Out burger. Customer service was outstanding. The burger was just ok, hence the 4 star rating, but as far as the Customer service experience, which is whats important to me, this place nailed it.

Da
Review №11

Good food. Cheap prices. Always impeccably clean. Great customer service. I’ve never left an In-N-Out Burger disappointed.

Je
Review №12

Best burgers around. Terrible fries though.

Tr
Review №13

In-N-Out never fails to impress, and this location is no different. If youre looking for a grade-A burger for low cost, look no further.

Da
Review №14

As of right now better than going to whataburger

Ja
Review №15

Literally one of the best fast food places EVER!!

Mi
Review №16

Better off going to McDonalds dollar menu. Price wasnt too bad. $21 for 3 meals. But food was disappointing, especially considering they literally only have 3 options. Hamburger, cheeseburger, double cheeseburger. Youd think they would have it perfect. Fries were limp and tasteless. Dont waste your time and money.

Ra
Review №17

Excellent, excellent. First time here. Everyone raved about it and I was like they better come through! Well, they did!! And my sweetheart said the lemonade was on point! Not too sweet 💛 Everything was clean, tidy, professional! Love the simple menu! Rare to see that these days with businesses trying to please everyone by having EVERYTHING on a menu. Nice to see a chain maintaining their integrity!

Jo
Review №18

Friendly staffs and consistant service. Every visit my family get same burger we love to eat. For my taste buds, In-n-out burger is always good.

Se
Review №19

Double Double animal style, animal fries, Dr. Pepper and a vanilla milkshake, please. Consistent and the staff are usually upbeat and friendly. Definitely brings me back to my Cali days!

Vi
Review №20

Got to love In and Out. The burger was perfect. However, the extra crispy fries were not even crispy at all. It was mostly burnt than anything else. Some of the fries were floppy. I am from California, and this really disappointed for me to taste these types of fries. Maybe it was the person frying them, but I am not sure. I will give this place another go, but that is why it looses one point. I love in and out fries, and it is sad that it wasnt extra crispy.

Jo
Review №21

Super clean. The service couldnt be better. They do get some really annoying requests and handle picky clients really gracefully. Definitely my favorite in N out spot.

Je
Review №22

The employees were do nice. The food was good, but the burger patties are half the size they used to be. Super clean bathroom too!

Da
Review №23

Great service. The food is ALWAYS fresh. Love their burgers. The employees are very helpful.

Ra
Review №24

Great food as always, but the service was much slower than your usual busy in-n-out.

Th
Review №25

The service is the best youre going to find anywhere. The drive through line is fast a d highly efficient. My order has always been correct, and the fries are cut and cooked fresh. Best burgers around. From observing the managers interactions with the crew, he enjoys them and they enjoy his leadership. The Frisco location is always clean and organized.

Re
Review №26

We had 4 orders of French fries they were cold and old, dried out. When I talked to an employee about that and showed them but snapping them between Mt fingers they said so sorry, then went back to cleaning tables. As they were busy at this time fries should have been fresh and Not over cooked and dried out! My first time to visit and I will not give a second chance. Personal taking the orders deserve 5 STARS on just his personality and helpfulness. Food brings it down.

Br
Review №27

One of the best fast food burgers, ties with Sonic. The burger is juicy and the veggies are crisp. The secret sauce makes it taste a little different, however I would say they put too much sauce on it. The fries are like the frozen fries you get at a store. Ask for cheese on them to make them better. Still I would like crispier fries with more salt. Super good quick service, even with long lines.

A
Review №28

Was on a near 8hr road trip and this was the perfect pick-me-up on our way. The animal style fries were super hot and fresh with perfect amount of topping. Nice staff and clean restaurant. What more could you ask for?

Ve
Review №29

Heard a lot of people bragging how great this place is, well let me explain a little, if your in to fast food, small beef patties and getting hardly any thing for your money this is the place, not much different from Mc Donalds, if you love Mc Donalds you will love this place

Ba
Review №30

In n Out is better than Whataburger 🤷‍♂️

La
Review №31

Best hamburgers and fries in the world! The service was on point too. I absolutely love this place and wished I lived closer so I can come here more.

Us
Review №32

My favourite burger joint! Never have I ever been dissappointed by the taste and quality of the food. The kids working there are always very nice and respectful. Overall the best place for burger.

ep
Review №33

This was my first time ever going to an in and out burger. Despite my best efforts to try their burger, I was foiled in my attempt after I arrived home and found they forgot to include my burger. Stellar first experience!

jo
Review №34

Fast, friendly service and great food. There’s even a vegetarian option! Favorite burger place near me.

Pa
Review №35

Burgers were fresh and the shake was good but I thought the fries were like cardboard.

Ro
Review №36

I will admit, Ive tried this place three times now and this was the best of the three..... Fries hot and crispy, tea ice cold, and burger was good, ... So good job on the improvement

Bl
Review №37

Whats not to love about In-N-Out Burger? I got the usual: Double Double with cheese and a french fry. Delicious! Customer service here is top notch.

Je
Review №38

Delicious! Fries were fresh (cooked to order), and although burger patties are really small, the flavor is good. Shakes are always a hit. We love In-N-Out so much its a high point of our trip when were driving through Dallas from Albuquerque.

Kr
Review №39

The burger was great but the frys were not fresh. Customer service was excellent

K
Review №40

Always get great, friendly service here. They are one of the best in the whole food industry on cleanliness and customer service. Its actually one of the only fast food places where my family and many others I know felt comfortable getting food during the pandemic. Their touchless pay option and many other precautions that they have taken are very commendable. Every restaurant should follow their ways of doing things.

Br
Review №41

Fries were hot, burger was not. It was really busy inside but yet it seems the drive Tru moved a lot faster. We waited 20 minutes, (understandable being they were busy) for a cold burger obviously since they had been waiting on fries. I love in&out but this location isnt my favorite.

Ga
Review №42

This is a great place. The service is impeccable; they were fast and didnt mess anything up. The food is simply delicious for a good price. In-N-Out is a great restaurant to bring your friends and family!

Fr
Review №43

Not so happy this time around. Went inside to discover the outside customers was more important than the inside customers. Placed my order didnt mind at all.Waited 15.75 mins to get my order to discovered I had a sandwich and not a combo. Went back to cashier to let her know you did not ring me up correctly and I need my fries please. She states oh we have to charge you for those. I stated I dont but Im ready to go. Waited another 15 mins @ 7 :45 pm. Just made it home at 8:39pm. Should have went thru the drive thru.

Gi
Review №44

The protein burger is so delicious. The lettuce wrapped burger is always a go to and never disappoints. Lettuce us always crisp, never wilted and covers the entire patty and then some.

Br
Review №45

Very gooooood

Go
Review №46

I went there driving northbound on Preston, turned right on entrance, was about to turn left for drive through. I had always driven that way. A line of several cars were on opposite side. There were cars behind me and no sign indicating driving direction. It was difficult for me to go backward to get to the opposite line. I waited patiently, letting 3 cars in front to get into the drive through lane. After I had paid, the lady at order pickup window said there were 5 cars behind would get orders first and told me to go to the parking lot waiting for my order. I followed her request, but felt humiliated. Did the driver behind or the order lady call her? I didn’t mean to cut in line. The lady who brought me the order was nice.

Dr
Review №47

Love this chain and location. Fresh good tasting food, fast and friendly service!

Jo
Review №48

Quick, friendly service, plenty of space on the patio, and clean facilities (even when theyre busy).At peak times, it can be a little tough to find an indoor table, but you wont wait for one long.Try ordering chopped chiles on your burger for a nice added kick. If youve been to an In-N-Out, you know what this one is like.

To
Review №49

First time visiting here and I must say the staff was very professional and polite. Food was delicious. Hopefully one will find it way to Baton Rouge, LA

No
Review №50

Clean environment, great food, and fast service. I highly recommend.

Ky
Review №51

Great staff, Fast service. The drive thru can get a bit busy so if you can spare the time going in and ordering is a bit faster. Once they have your order they work quickly.The burgers are great and the chilis that you can order with them are just as good. Would recommend.

La
Review №52

Listen up...it is tradition for Okies (I can say that as I am one) to stop in when in Dallas. Its delicious...period. I flew down to buy a car (yes, thats my new car that I bought) and for some In-N-Out. Just go, its good...real good.

Re
Review №53

Great serviceAt least 10 cars in the line but It only took 5 minutes plus great food

Co
Review №54

Clean location. Friendly and efficient staff. My double double burger was good. The fries werent as done, or crispy, as i like. They were rushing to take care of lunch crowd.

Be
Review №55

The guy helping us at the counter (Josh) was AMAZING. Patient, polite, super helpful. But they werent cleaning the tables between customers, though they were really on top of other things like the trash. The food was good (not great) but there are only 3 things on the menu. We customized every one of our burgers and they all came out correct, but having such a small menu usually makes a place super quick and this place wasnt. That being said, it was fairly busy and they make it fresh, so its kind OK waiting. If you think of it that way (its not just sitting around waiting to get shoveled at a customer) its kind of nice. On the other hand, you literally only serve hamburgers. You could have the meat ready since you had a very steady stream of customers. I feel comfortable with my 4 stars.

Jo
Review №56

ABSOLUTELY amazing! Glad In-N-out burger made it out this way! Staff is polite, efficient, and friendly. Well worth the drive. Honestly tastes better than back in Cali.

Pr
Review №57

One of the cleanest restaurant, fast service, very friendly staff and tasty food prepared in hygienic environment. I had double veg burger, it was really delicious.

sa
Review №58

Love their fries and milkshakes.A must for your late night cravings

Bo
Review №59

This location is great! The burgers are always perfect and prepared how I ask. The fries are also much better at this location than others.

Jo
Review №60

This in-and-out line is always around the corner but Im never in line longer than 7mins. I always ask to get my fries well done and they always get it right! I say this because other branches in the dfw arent as consistent. I dont even write reviews but I thought yall need the recognition

Pa
Review №61

This store have very quick and convenient drive through. I got my order in less than 2 minutes in the pick hours. Food quality is great and staff is very friendly

Al
Review №62

As mentioned, I was in and out quick. The food was just awesome as usual.

Ma
Review №63

Moving from NY to Texas has been a wild ride, but just to live closer to this establishment makes it all that much more worth it. Small menu only allowing room for QUALITY items. Fast service always even when it’s packed (which it will be) and the staff inside is as close to “chic-fil-a” nice as you’ll find. Love showing off my delicious double doubles to friends and family back home, they can’t stand it. 5/5

Me
Review №64

Best burgers place... I wish they could have one in Oklahoma City 🙏🏾

ty
Review №65

Everyone who is anyone thinks this is the best fast food burger place in the country. I guess Im nobody then. Its average. Its not going to disappoint but its not going to wow you. The price is alright, the portions arent going to fit your average american but perhaps thats a good thing...

Da
Review №66

Always a pleasure! The perfect burger. Im glad they dont mess with perfection. I always know exactly what Im getting and it is perfect every time

Sc
Review №67

I felt bad paying because all I had on me at the time was a $100 bill. Their burgers and fries were amazing! I went to the fair afterwards and almost threw up on a few people but hey, gotta get my target practice in somehow.

WR
Review №68

Long lines but cant go wrong with the quality and pricing.

An
Review №69

Im originally from Southern California and have lived in various places over the years due to military service. I now travel quite a bit and have made it a point to stop at this location while traveling through the Dallas area. They are polite and provide a great experience. The only issue I had is they seemingly are intentionally deceptive about their hours. The door says they open at 10:30 AM when they actually opened at 10:00 AM. I asked an employee what time that open and was told they open at 10, but advertise 10:30 to allow time for prep which I find to be odd and deceptive. Due to traveling from another state heading home I arrived early and sat outside waiting only to find I was sitting outside for nothing due to this weird practice. Also, I saw a few people drive by and kept going after reading the hours on the door. So, keep in mind this place actually opens at 10:00 if you are planning an early visit.

wa
Review №70

Not really my bag, but my GF and her daughter are big time fans

Ba
Review №71

In N Out burger never disappoints. It is always consistent and its fries are pretty good size. It always have long lines. Be prepared to wait.

Ja
Review №72

Clean and well cept in and out. Food was good. Service was excellent. Thanks.

Jo
Review №73

In N Out has always struck me as quality of service and food for the best price.My experience at this restaurant was just that.The food tasted fantastic and the fries were well done. My customer experience was fantastic and had a very nice interaction with the staff at this establishment.

Ca
Review №74

Burgers were delicious and the staff was fantastic! Every employee that helped us was friendly and welcoming. Refreshing from other fast food establishments that we frequent. Would definitely recommend this location to anyone.

La
Review №75

The food is always fresh and delicious. The customer service is top notch and they are always quick to get orders out.

Ge
Review №76

Another good experience at In-N-Out. Alan is an excellent crew member. He did a great job of keeping dining room clean. A good burger, fries and a 7-Up.

WA
Review №77

Fantastic all protein burger. Skip the fries and just get the double burger protein style.

Ch
Review №78

Its a Burger place you either like or not. I like it, they make a good burger at a good price.

Ry
Review №79

Delicious place for burgers never a disappointment friendly service!

Om
Review №80

Unique flavor. Best hamburgers ever.

Re
Review №81

Always great service and good food.

Pa
Review №82

Dont tell anybody in this state, but best fast food burger by a mile. Great service. Consistent quality from store to store. Simply the best.

Ca
Review №83

I lived in California for decades and love In-nlN-Out. One of the best burgers and shakes you can get anywhere.This location never messes up our complicated orders, and the staff are always friendly.

Ka
Review №84

Delicious burger, fries a bit cold

Sp
Review №85

Same quality and taste as always. THANKYOU.

An
Review №86

Its In N Out, what else can I say. Great Everytime

Ho
Review №87

Good food. Clean bathrooms.

Ja
Review №88

Tasty double meat burger 🍔 😋 😍 👌 🙌 ❤ 🍔

Ta
Review №89

Fries with no seasoning taste line cardboard...and burgers are definitely a California thing and not a Texas thing..

Sc
Review №90

Double Double and Fries.. tummy yummy

Jo
Review №91

Excellent burgers with perfectly cooked beef and lots of condiments. I do like a wet burger. However, I know that many will disagree with me, but the fries are just not very good. I realize they are made from fresh potatoes and the seasoning is tasty, but the fries seem under cooked and just mushy. Keep in mind, I have never been a fan of something like smothered or chili cheese fries. As far as Im concerned, you might as well order mashed potatoes. A french fry should crisp, crunchy on the outside and creamy potato on the inside with a hint is salt. I would rather eat two burgers and hold the fries, because in the end, it is probably the same calories and fat content. In-N-Out burger will never change their menu, it is their mantra, but I hope they can figure how to cook the fries just a little better.

An
Review №92

Awesome burgers. Unique taste. Not overwhelmingly huge, just the right size. And lets not forget the price... Cheap!One noticible thing is their apparent cleanliness. This is one tidy fast food place.

St
Review №93

Never had a bad experience at In N Out and this one is no different. Friendly staff and great food

Ju
Review №94

Great tasting burgers and great milkshakes.

Sa
Review №95

1st time here, awesome customer service.

Mr
Review №96

Great quality! The service here is amazing, lovely folks always willing to get your order to you. The restaurant itself is well maintained, the inside tables and outdoor area are clean and always appealing to sit at. As for food, pure quality. I always get a double double burger, fries, and a chocolate shake. To start with the burger, it’s amazing. The meat is always perfectly done, the secret sauce is always well present, and the ingredients are well incorporated to ensure no overflow. The fries taste great, although sometimes they add too much or too little salt. That is not a concern of mine though, as it is more of a variable thing as to how much salt they have. The shakes are really delicious, with a smooth and creamy texture that is always great to wash down with a meal. Due to Covid, we do not use their soft drink area, but they offer a great variety of drinks and beverages for customers. 10/10 would recommend, some of the best and most affordable burgers in town!

Ma
Review №97

I had never had in n out and honestly didnt know what I was getting into. They are really well done burgers not fufu food or anything just honest good burgers and fresh potato fries. I really enjoyed the experience. Very nice staff also. I kind of wish we had one closer to home.

Ma
Review №98

Excellent service! Everyone is super nice and attentive, in particular the staff in the drive thru who were on top of everything. The line was pretty long but they had a system in place to get things moving and the system worked in perfect synchrony. The order was complete, very well packaged and the quality of the food was outstanding. Thank you very much to the gentleman at the window around 6pm who gave me my order and made my day by being extremely nice and helpful. The staff in this location makes the difference, keep up the good work!

Br
Review №99

As ordered, perfect and fresh every time!

Ke
Review №100

Very Friendly staff. Had a huge order and they took care of it super fast and with great accuracy. The building was spotless even though it was busy when we stopped in.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:2800 Preston Rd, Frisco, TX 75034, United States
  • Site:http://locations.in-n-out.com/256
  • Phone:+1 800-786-1000
Categories
  • Diner
  • Hamburger restaurant
  • Fast food restaurant
  • Lunch restaurant
  • Restaurant
Working hours
  • Monday:10:30AM–1AM
  • Tuesday:10:30AM–1AM
  • Wednesday:10:30AM–1AM
  • Thursday:10:30AM–1:30AM
  • Friday:10:30AM–1:30AM
  • Saturday:10:30AM–1AM
  • Sunday:10:30AM–1AM
Service options
  • Outdoor seating:Yes
  • Drive-through:Yes
  • Takeout:Yes
  • Dine-in:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Highlights
  • Fast service:Yes
Popular for
  • Lunch:Yes
  • Dinner:Yes
  • Solo dining:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Comfort food:Yes
  • Late-night food:Yes
  • Quick bite:Yes
Dining options
  • Lunch:Yes
  • Dinner:Yes
  • Dessert:Yes
Amenities
  • Good for kids:Yes
  • High chairs:Yes
Atmosphere
  • Casual:Yes
Crowd
  • College students:Yes
  • Groups:Yes
  • Tourists:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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