It’s funny when visitors say I love your door and I say yep that’s where I got it from - Love that Door. Did the transom a few years later and what an addition to complete the full beautiful entrance to my home. This review is 3 years later and the door is in perfect condition - it’s an iron what could you expect. it still looks and swings as if the house was originally built with it and it was not an after thought/addition. Swings perfectly install was perfect with no additional cleanup after the installers left the door and the transom install. Love the metal screen when opening the doors window with the door locked and secure. Make sure your choice has a metal screen opening window. Other vendors leave off for a cheaper experience. This is an investment I’m absolutely positive will provide curb appeal second to none. My original wood door faded and required maintenance every year - no more with an iron door. Wow factor *****
We had a terrific experience dealing with the LTD-Frisco staff and contractors for our replacement door. The design team was happy to craft multiple layout versions from our hand drawings until we were satisfied. The global supply chain slowdown created an 8-month start-to-finish project but the LTD interim communication by office staff was timely and professional. The install was not perfect the first time out but the LTD response, site visit inspection and adjustment made it right. The final product, after pant touch-up, is stunning. We would certainly refer others to LTD.
Great Experience. So we finally bought a metal front door. Been wanting one forever. It was installed Saturday and it is perfect. The process was smooth and we love that the door can be customized any way you want. They will be painting the trim inside and outside to match the door (included with the purchase) then it will look even better. See our before and after pics. So much more light in our foyer - exactly what we wanted.
Our experience with LTD has been exceptional to say the least. Since the moment we visited their showroom in Grapevine, we were fascinated by the quality of their product and the super helpful staff. Upon submitting a design idea to LTD, their design team worked with us tirelessly to draw it up. After a few iterations, we reached our final design. The team gave us very good ideas as well to incorporate into our design. The execution team was highly skilled and very attentive to details. They arrived on time, focused on getting the job done, and left us with a state-of-the-art outcome. We couldnt be happier right now. It did take a few months to deliver the door, but I must say that it is so much worth the wait. Id rather wait and be patient to receive our dream door, than rush and get a poor quality product. Thank you team LTD for all your dedication and support throughout the process. We truly look forward to rewarding you more projects in the near future. All the best.
The staff, at all levels, from sales to final touch-up were wonderful, respectful, and extremely helpful. The door features are as promised. We enjoyed the ability to create a custom door that we could design to match our style. They gave great suggestions and kept us informed at every stage of the process. All questions were answered quickly during the design phase and beyond. The door looks great - like it was always there. They did a superb job matching trim to door and installation was seamless with a team that knew exactly what they were doing. We went with this door to replace a wooden double front doors after storm damage - we can be assured nothing will destroy this door! We removed the double door with glass eyebrow above and replaced with taller iron door which created a much more elegant look for our entry. I would recommend!
Our door was a faux french door that with a good push you would have been able to open it. We had purchased a LTD previously and the quality was excellent. Right after they started opening businesses we decided to inquire about a replacement for this faux french door. LTD listened to our needs, showed us options and when one of our key items was to have clear glass for the side panels but we needed to be able to shutter them, LTD came up with an innovative solution as you can see in the photo. These are not shutters, but steel panels that close and lock.The installation team has a can do attitude, they came in to install and asked if we had any questions and before we knew it the door was installed. Within days LTD scheduled their finishing team and again, what a professional team! One of the finishers had worked on our first door and remembered it. They also kept us informed of their progress and (this was important to me) they were not happy with the way one of their touch-ups were so they got with me and said they wanted to retouch it until they felt it was correct. I could not see the flaw, but they pointed it out and proceeded to get it right.This get it right seems to be the attitude of LTD both times we have purchased doors from them. We had a great experience both times with them and if we do our third door, they will be the first we call.
We needed a new entry door and were shopping almost a year before we discovered LOVE THAT DOOR. From the minute we walked into the store, every detail from creating a custom design door to installation was handled by a team of experts. We worked with a professional team and crew that created a custom designed door style that fit our needs and budget. Every aspect of the process was handled by professionals who were courteous and knowledgeable in their areas of expertise. Great coordinated team effort that was seamless to the customer. Excellent order process from custom CAD drawings, coordinating installation crews, and follow-up to customer satisfaction. Everyone involved in the project was a professional craftsman- painter, brick mason, and carpenter. The work was completed and every aspect of the entire process was to our satisfaction. We are completely 100% satisfied with our beautiful door and would highly recommend this company to anyone looking for a quality custom door. We truly LOVE THAT DOOR!
Its rare that a purchase or service exceeds my expectations but I LOVE MY DOOR from:Love That Door! This is a beautiful, solid iron door that is a focal point both outside and inside. Every aspect of the ordering process is meticulously performed by knowledgeable, professional, courteous, detailed minded staff, from the initial design to the installation. I was able to choose my iron design (Fern) tempered glass (Rain) and hardware, creating a unique custom door that complimented my love for nature. They were also able to match the outside and inside Trim to the coloring and copper highlights of the door. This is more than an door...its a work of art!
Nice showroom. Very clean. The salesman was very knowledgeable.
I love my door! I waited 6 months from installation to provide a review as I wanted to ensure we really got what we paid for. This company offers top quality. From the moment you walk into their store, to the people doing your estimate, the installation crew (and their crane) to the final product. The owner of the company is a perfectionist and his team is a reflection of that. All our questions are concerns were addressed and we were given many options to ensure our door was beautiful. Installation was completed without any issues. They provided us with the plan and timeframes and they met their goal even in the middle of a pandemic. Again, I love my door!
We are so pleased with the quality and beauty our new doors bring to our home in addition to the security they provide. Our sales person, Lisa Ferguson was amazing and very professional. She provided us with a variety of options and was very knowledgeable. Joye Grube, the CAD Coordinator was also very helpful and ensured we had all the details right. The installers were fantastic and the painter put all the final touches to finish the job. All together brought us great customer service and we are delighted with our investment
We had a double iron door with transom installed and it was perfect. The process from start to end was amazing. We were able to custom design the door with their expert advice. The customer service was amazing with great and frequent communication on status. They were always there to answer our questions. The installation was flawless and the installers were professional and efficient. The installation, brick work and painting was beyond our expectations. I would highly recommend Love that Door.
Recently replaced our front, wooden single door with sidelites and transom with an iron double door with paned glass and transom. Opted to go with a Love That Door iron over fiberglass because of the value, look and performance. So glad we did--the door has exceeded our expectations. From start to finish LTD was professional, friendly, attentive and personable. Installation went smoothly and installers made sure to leave job site clean when they left. We recommend LTD if you are in the market for door replacement.
Simply a Wonderful experience !!!From the day we stopped by the Frisco Store and picked-outour Door & options, to Design approval and thru Professional Installationand final touch-up. Excellent communication throughout the process.Great final result at a fair price. We highly recommend Love That Door.Terry M.Carrollton, TX
Highly competent and extremely professional company. Very well organized and will explain the entire process/timeline upfront. They set accurate and reasonable expectations and then deliver exactly as promised. From the initial meeting to the design process to the updates on status, these guys know what they’re doing. We truly love our double door. It has given the grand entrance to our home that we’ve always wanted. The value for the quality of work is spot on. 100% Recommended!
I am very pleased to have my French iron doors installed by Love That Door in March this year. The sales Steve Carrigan has experience and knowledge in this business. He gave me very good ideas to pick my doors. I am satisfied with the look and style of my doors after they installed.
Wonderful experience.Stopped by Frisco location and spoke to Steve. I provided measurements of my door and advised our situation that we needed a door right away.He provided 2 doors in stock. Picked out the door we wanted. He showed sample color, handles and glass style. The best part about the door it has a screen. Glass opens up.He Scheduled for door to be installed.Door installers were great. Door looks fantastic.I love that door!
Highly recommend Love That Door! They worked with what design we had in mind and they delivered a gorgeous iron door. Our foyer was dark and dreary with the wooden door we had for 15 years. This door lets in just a enough light and the finish and glass is just beautiful. Excellent customer service and lots of communication including showing us photos of our door being made in the factory. Tons of compliments from our neighbors and adds a lot of curb appeal to our home!
I recently purchased my door from Love That Door and I am absolutely in love with it. I was wanting to get rid of my old worn out door and I was keen on wanting an iron door, however, once I got in contact with this amazing company I realized that there are so many details that go into their doors. The team was very professional and worked with the vision I had in my mind for my door. The installation process was about 3 days and the team was very clean and detailed, which was something I was very grateful for. Overall, the crew, sales associates, as well as the installers all were very helpful and polite. I would highly recommend this company to anyone out there looking to get their doors replaced. They really do make you love your door!
HIGHLY RECOMMEND LOVE THAT DOOR! Since we built our house almost 13 years ago, we have had issues with our large wooden, windowless front door. The door itself looked nice and fit the look of the house but after having it re-hung several times, it continually had issues closing and had become a real pain! We looked at Love that Door, read about their turnkey model which we loved and the pictures of the doors on their site were beautiful. We decided to take the plunge and start the process. From start to finish, the process was great and the people were professional. They spent all the time we needed to make sure we understood the timing, the process and chose a door that we would be happy with. We counted the days until the new door came. When it did, the installers were amazing! The install was flawless, they even painted the outside trim to exactly match the iron door! We could not be more pleased and still stare in awe at our new gorgeous door (with a window) every time we walk by!
We had to replace a custom sized double wooden door with glass inserts which got direct sun. It was awful trying to get a door until our Realtor suggested Love that door. The owner came out, took measurements and everything went pretty smoothly from there. The staff is great and everything is well documented and explained to you. The install went well and we are very happy. We already put an order in for a second smaller door. I don’t think I will ever go with a wood door again.
Great experience & our door is beautiful. Owner & employees are very professional & great to work with.
I had a wonderful experience with Love That Door in Frisco. They carefully stepped us through the process so there were no surprises. It felt like Christmas when we got the call that our door had arrived and it was time to schedule the installation.We absolutely LOVE it! It’s the favorite thing about our house. We love being able to open the glass when the weather is nice. Another big plus is not having to do touch up staining anymore due to the sun. Finally, we really love all of the additional light that now comes though the beautiful glass.
We LOVE our new custom iron door. It is exactly the update we wanted for our entryway. Love That Door was amazing from start to finish and we would highly recommend them to someone looking to install a new iron door.
Working with Love That Door was a breeze! From the initial meeting to get a quote to the final touch up, everything was easy, and done with absolute professionalism. I couldnt be happier with my door or the customer service at Love My Door! I highly recommend them to anyone who wants to upgrade their door!
I have nothing but possible remarks for Love that door. The sell nothing but quality, not just of products, but service as well. Their communication is top notch so you know what to expect every step of the way.
We love our new iron door. Love that Doors service was professional from start to finish. Every Love that Door person that I interacted with, from sales to purchasing, to accounting, to installation, did a great job.Everyone was polite, efficient and prompt, and they all executed their tasks with precision. It is clear that the company values its employees and treats them with professionalism and respect. I highly recommend Love that Door if you are purchasing a new door.
We had a custom door made and installed. We were worried because the door trim was a stained wood that just did not go with the iron door. The painter was able to match the door frame paint exactly to the iron door and it looks so good. It updated the entire room.
We ordered an arched iron door from LTD and were very pleased with it. Initially, it took a little longer than expected, due to Chinese New Year. However, when it finally came in, we loved it! It is definitely a beautiful investment to our home. LTD came out twice after the initial installation and were quick to resolve any issues we had with the door and framing.
We recently had our door replaced with one from Love That Door in Frisco and we are so pleased with the results. The door itself is beautiful and it lets so much more light into our house. I was surprised that every aspect of the door was customizable and the great lengths they went to, to be sure the door was exactly as we wanted it. They did a great job.
Love That Door created an amazing, custom door (with side light) for my lake home. It not only adds to the homes curb appeal, it also provides additional security for the home. Thank You Love That Door! Were thrilled with the end result!
Their attention to detail from the sales people to the installers, brick mason, painters is impeccable. They kept me posted every step of the way, scheduled around my availability and went above and beyond expectations. Doors are even better than I expected and my expectations were high. If you want iron doors, this is the place to get them.
I absolutely love my door!❤️❤️❤️Great service from the get: I called to ask about a door that I saw on the web. They immediately sent someone out to measure. He gave me a quote within 30 min. The custom door took some time because its imported. But it arrived and was installed as promised. The people in the office kept me in the loop. They were very responsive.
From the minute we walked into Love That Door in Frisco, we felt very confident that we would have an excellent experience. The process of choosing a design, ordering the door and installation was explained completely and thoroughly. While theses doors are not inexpensive, every part of the process and the product reflect superior quality.We enjoyed being able to put together a design taking from several models in the store. The designer made a CAD design to a proper scale and we signed off on it before the design went to China to be custom made.It takes several months for the door to be made and shipped to Texas. We were informed with an accompanying photograph when the iron portion of the door was completed at the factory in China. We knew our design and door were crafted especially for us.The crew that delivered and installed the door was excellent and meticulous. The office had already informed us what to expect would be done and how long it would take, so we werent surprised when a truck with a crane pulled up to install our doors! The installation crew were extremely competent in removing the old door and carefully installing the new door.A week later the touch up crew arrived. Again, the office informed us exactly what they would do and the time frame. They did absolute quality work, taking all the care and attention to detail that I would expect for these doors.We are extremely satisfied with the communication from the office during the entire process. We recommend Love That Door to anyone looking for a high quality, custom beautiful door from an excellent company.
Very,very,very happy with the door. The customer service and the work. Best decision I’ve made on the upgrade to my house.
Nothing but the best.
I had a wonderful experience with this company. They replaced my single wooden door with sidelights and a brick header with double metal doors with scrollwork and glass above, in a 16 foot high structure that was installed as one unit.. The finished product is spectacular, and is the talk of the neighborhood. From start to finish, everyone in the company from the office personnel, the installers, the brick mason and the finish and trim guys were true professionals and craftsmen that really took pride in there work. It was a long process, but everything is custom made, and they really kept me informed every step of the way with pictures, e-mails and phone calls. I couldnt be happier!
We are so pleased with our new iron door. It is a stunning new feature added to our home. We love the security it provides our family. They provide the highest quality of service and products.
The final results exceeded our expectations and we are so glad we acted on a neighbors recommendation to try Love that Door. We replaced a single, all wood door with a beautiful iron door with 3/4 glass. This door looks great, withstands the weather (our old door was not 2 years old and needed to be refinished) and provides much needed light in our hallway. Highly recommend!
They have a great variety of options available and are willing to customize to a great extent. Pretty good value for the Double Door, Transom and Sidelights that we got installed. They kept us updated with the progress regularly. Installation was done with an eye on the details. Any concerns that I had during install were taken into account and resolved (per building code in Texas). Stucco guys accommodated my suggestion for modifying the design at no extra charge. The installers went above and beyond by providing me even the custom trim for interior which was not part of the contract. Warranty offered gives us peace of mind, in case anything goes wrong, we could have that resolved. We do Love the Double Iron Door, Transom and the Side-Lights we got installed.
Great service. Two things I love about them is that you can design your own idea and they can make it. Also, my top favorite is the open glass option with a magnetic screen. Every day the weather is nice, I open the glass and let the fresh breeze in our home. It’s awesome! No one else offers that in dfw. The door quality exceeded my expectations and the install and follow up service was wonderful. Highly recommend!
A large double iron door has been a bucket list item for my wife since we purchased our home in 2013.We visited the show room and fell in love with the doors.The installers were excellent. The touch up guy was excellent.The customer service from the ladies in the store was beyond excellent.We love the quality and beauty of our new door.Highest marks!
We love our new door. Company was highly recommended by friends and we’ve referred to neighbors already.
The door is beautiful and everyone loves it. We have had people come to our house, and they always comment on the door. It takes a little time for them to build it, since it is a custom piece of work, but you absolutely will not regret the effort. The door is a gorgeous addition to our home, and the Love That Door team made it so easy. These guys are awesome!
Very happy with my new double door with a transom. They removed my old singled door with sidelights and made a complete overall look. My neighbors love it and so do my grandkids. Thank you to the team at Love That Door for all the hard work and working with us so diligently to get us the door of our dreams. You made my wife happy therefore you made me happy!
Overall we had a good experience and truly do Love our front door. Manufacturing takes a little longer than anticipated, however the finished product is worth the wait.We had some difficulty in the beginning with the door latching and not popping back open due to the weight of the door . This was mostly us getting used to shutting the door properly.We have had the door for approximately a year and a half. It has been great through all weather both hot and cold . The door continues to look as good as the day it was installed.
Great company and professional from start to finish. Our large double doors and transom are absolutely beautiful. We definitely love our door!
Great experience. Sales person at store front was very knowledgeable and helped us design the perfect door for our house. The communication from the warehouse about when the door would be finished and install date would happen was excellent. The installers and touch up crew were very professional and left the entry way spotless.
Ordered a door from the Grapevine location after seeing it at a local home improvement show. The door did take a long time to get due to the plant being in China but came in perfect condition. The door is without a doubt the most solid and best built door you can buy. Have had it for 2 years now without any issues. It is a very heavy and solid door and will surely outlast the house I have it installed on. If I ever move again I will be getting another one of these doors. Also one note, the guys that installed the door did a flawless job.
Great people to deal with...very responsive and helpful. Ask for Lisa in the showroom, she is great. Above all else, the door is beautiful.
We didnt think anyone would notice that we changed our door, but it was barely up 2 hours when neighbors were calling to find out where we got the door...some of them even told other neighbors and they walked over to see it. We love our door and would recommend them to anyone who needs to update their front door! We Love That Door!!! Keith & Barbara Milo
Beyond happy!!! Beautiful door, excellent customer Service and overall incredible process. This door has added so much beauty and changed our overall look. We are thrilled. Thank you team at LTD!!!
I just love my new front door. I was able to remove all of the silly side window and top window from over the door and i now have a 9 foot tall, 4 foot wide custom door that is a WOW focal point of my home. It lets in great light and a great draft when the glass is open. I could not be happier a year out from install of my door.
My door is simply beautiful and when people come to my home the comment that they may is I love that door where did you get it? That is when I am able to tell them Love That Door! we smile because we all Love my Door because it is beautiful.
My experience with the Love that Door store in Frisco was perfect/positive. Customer service I received was great and was a reason I ended up purchasing from them. Even after making the purchase decision, everyone (sales, installer, painter/touchup, billing) always came across friendly and personable, even though I bombarded them with multiple questions and changes along the way :-) Anyhow, they just finished my door and I couldnt be happier.
The entire team at LTD was great! We worked with the guys in Grapevine when we decided that we wanted an Iron door (we were referred by family that had an LTD at their new house). We showed the salesman photos of the custom brand we wanted to incorporate in the design and he helped us build around it, suggesting which styles would work best etc. The design drawings LTD created were spot on! After approving the design the lengthy wait was almost unbearable... once the door had been completed and we got the call to schedule the install the scheduling girls made every effort to accommodate my Husbands travel schedule to ensure he could be home to answer questions if anything came up. The field install team hit a bit of a road block when they arrived and learned the door was being installed into a metal barndominium but nonetheless they all worked together to power through the set back and our door is amazing. The Touch up tech was outstanding as well!All the girls in the office were helpful and attentive. It’s safe to say that The Green’s LOVE THAT DOOR!
Its been 2 years since we replaced our 80s white wood grid laden front door and transom. We are so very pleased at the finish, beauty, weather resistance and function of our castle door from Love That Door. The team at Love That Door made helped us design what we wanted, worked us through all the details and was extremely efficient in the door installation process. Still smiles all around for us and our neighbors. We had a great experience and it made the house look amazing!
Great job. Great quality. Amazing work -- and special thanks to Felix who put in the final touches - an outstanding employee who pays attention to every single detail.
Just had our door installed. Awesome door. We’re waiting for the finishing touches to be applied but so far the entire experience has been great.
We LOVE our door!! The professionalism and quality of work is unbelievable!! I cant say enough about the customer service as well. We have recommended LOVE THAT DOOR to many of our friends.
The design was great and when the door arrived it looked just like the design. People were great to work with and very professional
Amazing service and qualityWe are so excited to have such a beautiful entry into or home.
We had our new front door installed with Love That Door. I was super impressed with the whole process from custom ordering my door, installation and customer service. I highly recommend this company to anyone looking for a superior high quality front door.
Great experience! Highly recommend. Will use them for all future needs. Beautiful work, great service!
Their doors are beautiful and they pay attention to you until they get your money then....... no customer service!!! Called four times leading up to my installation and NEVER had a returned phone call. Even spoke to a human one time and left a message, still ...nothing. Horrible.
Door was 6 week later than promised. Installers damaged our hardwood floors, never came back to complete the install. We had to hire our own professionals to finish and repair the damage. Sad, because the door itself it really pretty.
Great experience from design to installation. The results exceeded my expectations! Thanks to everyone at Love that Door.
I had my door installed about 5 years ago and still love it!
Great door Company with Awesome products and great customer service. !! I will be back for all my future door and lights needs ...
Received a damaged door the day of delivery the response from the company was to refuse the door and wait 16 weeks for a new one. Multiple phone calls and emails and no response from anyone within the company. Very dissatisfied with overall transaction, not worth the money!
Terrific selection. Recommend.
Wonderful, seamless service and our new door is beautiful!
I love how my new door compliments my house.
Six months after making down payment still waiting on door installation. After my initial payment they were slow getting specs to me, slow in making order, numerous delays in shipment and have now canceled the install the morning of the install. The company is a joke for a company selling a premium product. The premium was limited to the sales and stopped after I made the 50% initial payment.
Rude, do yourself a favor stay far away from this business. Bad!
Awesome doors! We did 2!!
The name says it all