DO NOT GO HERE. Unless you want to get ripped off. They took advantage of me, thinking I was naive and that I wouldn’t stick up for myself. They put tires on my car that they DO NOT SELL. When I tried to confront an employee in store he brushed me off saying that they did exactly what the work order said. I did my homework...spoke with an online customer service rep (said they didn’t sell the tires that were put on my car) and contacted the original employee who created the work order (said they didn’t sell the tires and sent me a text with the tires that were supposed to be installed). The tires they gave me were half the price and had 0 mileage warranty.I took it to corporate because every time I tried to contact the Fullerton location they were rude and dismissive. Long story short, they never admitted they were in the wrong and told me to be reasonable. They weren’t communicating with me and were not transparent. I have tried to reach out when they didn’t handle the situation with integrity and honesty and corporate is now just ignoring my emails. It’s fine, I want nothing more to do with them, I just figured other people should know that this business is shady. Why would you go to a business that is willing to scam you and jeopardize the safety of you and your family just to make a quick buck. I don’t know how they have so many good reviews here, do your research!! There are many better, trustworthy places that deserve your business.

Had a flat tire came here quiet not busy at all at this time about her I was done before 30 minutes out the door wish there was a coupon, hard times

Called them at 4pm. Was back on the road by 5pm with four new tires. Fast, easy service.

I called them up because my daughter went there before and they give you free tire rotations. I needed to find a tire store where the tire wouldnt cost me over $100 or so. I called them up even though I didnt get a name brand tire but at least it has 50,000 on the tire. It was a decent price that I could afford and the manager said they give discounts to everyone because I was going to ask for a military discount. Everyone was really friendly and they accommodate you to bring your car in.

David was very professional. Has a great customer service, really appreciate his help. Planning on coming back.

They helped me out when I got a nail stuck in my tire. Ended up getting 4 new tires and the level of info and help was on another level. Thanks guys!

I love this place. Good people that not only get the job done, they do whats right for you & your vehicle. Ive been here plenty of times, but just now getting into reviews because they matter. Thanks again.

Loved my experience! As always. Got a good deal on new tires, and they are always amazing. Good customer service. I have been coming here for a while, and dont trust going anywhere else.

Jessie at American tire depot did a fantastic job getting my tires for my Jeep. I made an early appointment for Saturday and as soon as I pulled up they were ready to go! They changed all my tires and then did an alignment on my front end the technician did a fantastic job my Jeep has always had a slight pull to the right and Jeep could never get it straight, but American tire depot got it right. Jessie and his team did an outstanding job for me.

The team always works so efficiently offering the best service possible! I drive 1 1/2 hours just for their service! Jesse the manager is always so helpful and offers the best options available to me as well as his professional advice.

Very happy to have found this place! The process was extremely easy from scheduling the appointment to having new tires in a few days. Will definitely recommend!

If you are ever looking for a tire spot with great deals and amazing customer service this is the spot. I made an appointment for this morning. Let me tell you I get there and I was treated and the customer service was impeccable. The service from the mechanic was also amazing and very friendly. Even with covid they do there service quick and perfect. Thank you guys for your help today!I wish you guys a great new year 2021 and tons of work this year! I’m definitely coming back and recommending people to come over

Service was great. It took longer then anticipated because they aren’t Robots but they had good attitudes and made it happen. They had the best price on tires too. Shop was clean and they didn’t have any gimmicks or pressure you to buy things you didn’t need which I appreciated. I even did some work on my laptop, they have free WiFi. I sat outside and it was about to rain and the manager set up a little area inside for me but they had finished. Now I thought that was service. I highly recommend this place.

They were great with a positive attitude. They worked a great deal for me. Thanks.

Good tyres, good price,excellent service above and beyond what was originally needed. Had bad stud and nut on rear rim that was not anticipated. Tap-out and removal at no extra charge!

This is the second time I have used this shop and will continue to go back. Jessie was so helpful and got the job done same day at a great price. Thank you.

Great customer service and friendly staff. Highly recomendable.

Jesse is a good store manager that will work with u on pricing. Jesus is a good mechanic and knows his stuff. They look over your car & recommend stuff, but it is entirely up to you if you want to do any of it. I know my car is old & needs some work, so i may take it back to have them do it..hopefully they’ll help me even more with the pricing if i return.

We had an accident we had went to a couple of tire places they couldn’t help usWe came to this by place and they helped us right away I told them what happened to us and right away we showed them our tire and they answered our questions and fixed our problem terrific guest serviceThe mechanic was great!! We talked with 3 men all three of them delivered great service

After working with American Tire Depot, their lack of basic tire competency, an apathetic attitude toward their work/customer service, and a disregard for sticking to estimated wait times, I wasnt surprised to see that their alignment left my car worse off than if I hadnt performed it in the first place. I highly recommend taking your business elsewhere.EDIT: American Tire Depot has reached out and sent a check to refund the cost of the alignment to make things right. Adjusted rating to reflect.

I greatly recommend this place! It has the lowest quote for tires and oil change better than Costco and their service is excellent !

I’m a little inexperienced with car mechanics but I felt more comfortable here than other places. The manager of the store is the real deal– he doesn’t try to upsell you and gives you exactly what you ask for. I walked in and got new tires installed and got my wheels aligned in less than in hour, all at a really good price and with good warranties. Overall a really good experience

This place is great. I stopped by this shop to replace tpms battery for a sedan and found out tires were worn out completely. the owner recommanded and found a very reasonable priced tires and I could afford. the great thing was that the young mechanic wearing cab with mustache (sorry i dont know your name) helped me to fix the major issue on my wheel disk. Really it could have cost a lot money but he tried his best to fix the rust bolt on the disk and Did it!!Thank you again to him and the business. it was a wonderful service.

Been using this location exclusively for the last 4 years. No hassle, best prices for maintenence and truly excellent customer service. They offer to patch and inflate tires at no cost if a tire is salvagable, and dont gouge you if it cant be. I cannot emphasize enough how customer-focused this organization is.

They ordered my run flat tires and got them there in a day or two. They were the best price out there.I got 2 tires, oil change and alignment. Service was great. Michael was so cool and nice.I had the last appt of the day and got it all done by closing time.I will go back to them for more service when needed.

The customer service is Awesome here! Got exactly what I was after for a little over my budget but quality aint cheap! Highly recommend the staff here and my first experience will last a lifetime! Customer service always wins my loyalty. Jesse is the Best!

Jesse at American Tire Depot was awesome! He gave me three options of tires that he carried, or could have brought to the store, that we’re all within my budget. Once he had the tires off he brought me out to showed me the front brakes were well worn out and needed changing. I usually do this on my own, but I have a vacation with the family coming up and I have been working 12hr days, so I approved them changing them out, resurfaced the old rotors, and I was on my way! They even checked the alignment for me! Great job by the guys working there, and all at a decent price that I could afford! Thank you guys! I greatly appreciate it.

I had a great experience at your store, thank you Jesse and staff for helping me. I love my new tires.😀

Mike at the Fullerton location is the man!! Very knowledgeable about all the products and just a great attitude! They were also the best price around, with alignment and all. Will be going back and recommending to All!

When Cook’s Tires told me for the 3rd time they didn’t have time to rotate my tires, I went across the street to American Tire Depot. Jesse & Michael helped me right away! My tires were rotated & balanced for free! I’m now a new customer! Thanks guys

Im so glad i went here. Was given a great price compared to other tire shops in the area. The service was quick. And the guys there are awesome (shout out to Jessie) he is funny and definitely helped me out on picking the right tires for my truck. Thanks Jessie, i love them!

Great group of people, thanks jeff

It was great experience for the time I was there great service

Jesse is the Man! He needs a promotion and a raise! He and his crew got my wife and I out of there with new brakes in under an hour while recommending El Camino Real restaurant around the corner. Thanks guys!

First time customer today,,,,, Justin at the counter took great care of me, I have a jeep that is modified and they were able to align it perfectly. Having been a mechanic 30 years myself, it was really nice seeing a shop nowdays that the staff enjoy being there ( instead of dam i have to be here today attitude). they did a great job on my vehiclle and i will be returning may times agian. i am obiousley quite picky about my vehicles and they did perfect.......THANK YOU Justin for the great customer experiance,,,,, will definitley be back!!!!

Prompt, courteous service.

Jesse took care of me got a pair of 4 Falken All Terrain tires and a battery. Very fast service and very knowledgeable and the mechanic did a wonderful job also Fullerton location they always take care of me Happy with my tires send my friends and family your way.

Go anywhere else they’ll lie to get more money, I’ve only used them before they’ve mounted all my tires have done my breaks, but going again today they said they’ve never done the work and refuse to mount tire to run like the whole purpose they exist. Here’s hoping they finally move or close

This place was great the store manager Jessie was helpful and courteous and made sure we were taken care of in great timing and great work. Thanks to all of the hard working men at that location. God g

Wonderful experience jesse and his crew are the best explained everything in words I can understand and made me feel comfortable they looked out for my best interest

Very friendly treatment. Mike the Manager is a very good communicator & people person.I am also familiar with the work crew.I been a customer for over ten years...

Great service and quick. I appreciate that they inform you of services your car should have done but do not pressure you into doing them. I found my new place for routine oil changes.

This place is so good. I showed up 5 minutes before closing because I had a flat tire! And was on a spare, in an SUV. Francisco and his staff were so friendly! He was able to repair my original tire, and didn’t try to up sell me any new ones. Love a shop with ethics and great customer service. They changed my tire so fast I didn’t even realize they had started, and the price was super reasonable. I felt bad getting there so late but they were so accommodating and didn’t make me feel rushed. Will definitely refer everyone I know and come back for my tire rotation.

On time and professional. Every time I come here I am very happy with the service I receive!

Fast and friendly, recommended to those Im my life I care about

Great service. good price. helpful. friendly

Had tires rotated, balanced and full inspection for nails and damage. My SUV drives like new again! In and out under an hour!

Quick and friendly service at an affordable price. I’ll definitely consider them first for my car maintenance needs

Outstanding manager Jesse with great service!

It was raining, I had a flat, a nail had caused the flat. I went here as my first option, but I will NOT be back. Could have been a 15 minute job, just to patch my tire, but apparently I had to wait 3 hours because there were cars ahead of me.. how ridiculous of them to ask me to wait 3 hours for what was an emergency, all it took was 15 min to patch my tire. What a joke.

They changed all for tires and alignment in a timely fashion. However, they for got to give us back all 4 tires. Especially the one we need to show American tires to get out money back.

They were awesome. I recommend to everyone. I was in and out very quickly. The men that work there are really helpful and they went above and beyond there job. I wont go anywhere else now..

I THOUGHT THIS PLACE WAS VERY HELPFUL FAST AND GREAT!

Great place, trustworthy and have the cleanest bathroom.

The store manager was excellent, however my only complaint and it was a big one is I had an appointment for tyres that were in stock on the website. I show up for my appointment, they didn’t have them. So instead of out the door for $450, I paid almost $900. Not the fault of the employees who where attentive, and did very well, but shows poorly on upper management. This must be fixed before I continue business with this company l. First time I had less then a 5 star experience.

Staffs are really super kind. The manager(or might be boss )knows the business and know how to handle customer. Got a good fair deal for rear tires of my 2014 corvette stingray. I had been to several locations of america tire depot in LA county area for myself and family and this location is the best. Highly recommend this place. Thank you for the service today!!

On time and good serviceAwesome Store manager Jesse and Ace

I have been putting off getting new tires for a while, but knew I needed to get it done... (especially with rare rain in So Cal!). I have driven by American Tire Depot countless times and decided to stop in and see what they could offer. From the minute I stepped inside, Ramon warmly greeted me. He gave me multiple options and made sure all my questions were answered. Every interaction, Ramon made sure to personalize it and use my name. I felt like I was a customer for years with them! Great job, guys!

Very friendly staff, I got a great deal and Im really happy with the work they performed. Very Honest shop, definitely would recommend and planning on going back

What ever you have heard of American Tire Depot I can testify that their Fullerton store is the best! They assisted me and my 94 year old mother giving her a ride to and from home the the store and a nearby restaurant. There service representatives were courteous, service was quick and we left there feeling God blessed us by going to their business. I highly recommend them to anyone needing a reliable and honest tire store.

Ever was excellent! He was very helpful, professional as well as funny. Himself and his team took great care of my vehicle and got my new tires installed very quickly! I would recommend their service to anyone!

Great experience, came here for a wheel alignment. Michael was very helpful, great costumer service.

Went in for an oil change since Midas had a 2 hr wait at 8:30am the American tire was very fast reliable quicker than any oil change place I’ve been too I got full synthetic 76$ Took literally 20 minutes Manager was really friendly had a conversation while my car was being worked on definitely going back waiting room was clean had tv to entertain my 2 year old son had bathrooms clean

Very courteous staff. Super polite and quick prompt service. I definitely recommend going here for getting tires. They only fixed my tire today and it was quick great service.

These guys are awesome! I needed something installed that I already had the parts fior. They took a look at it to make sure it would fit and they gave me a great deal on it. I told them that I was a previous customer that had bought rims and tires from them, so they gave me an even better deal. They definitely know how to treat their customers. This is how you keep customers coming back. Thanks guys.

This place place gives me good service at ALL times. Im a customer since 2013. Whenever I get a flat tire or tire is low I get sevice at no charge. Which is really awesome ( but you have to buy there tires to get this kind of service). I really recommend this place.

Very fast service for walk in alignment for my truck. Juan helped me EVEN in the midst of a major computer maintenance outage. got a detailed report and 3 year alignment program. Was referred here by my mechanic. GREAT call. thanks guys. UPDATE May 27, 2021 Jesse ordered my buy 3 get one tires last week quickly came in, arranged for installation and alignment, fast service, they checked out my full sized spare as well. The best prices and excellent friendly service

Amazing and super honest service. I will definitely will be coming back.

Derek, thank you for your excellent service and for my four brand new tires! I appreciated the time you took to explain my options and the benefits of the extended warranty without being pushy, just straight ahead information allowing me to make the best decision. During the installation your service staff noticed some additional things my car is in need of which you went over with me point by point from high priority to soon, youll need to attend to. Your friendly, professional service and fair pricing is why I will be coming back. Having any work done on ones car at a new place can feel really hit or miss. Working with Derek at American Tire Depot here in Fullerton was definitely a HIT! I also had the opportunity of speaking with Edward, and once again enjoyed the friendly professionalism of another member of ATD staff. HIGHLY RECOMMEND!!!

I got some great tires for a great price from this store. I also got my tires rotated and it didn’t take them long. They are very quick and get you in and out!

Francisco was so nice and willing to help! Came in last minute for a tire and Francisco and his staff stayed late to help. I have been to other American Tire Depots in OC and never experienced this level of customer service before from other stores. I will definitely be returning!

Had a great experience today at American Tire Depot. Juan, the manager was very helpful and his customer service was great. He matched the online price and my truck was ready sooner than expected.Lowest price for tires and awesome perks. Free rotation and balance for the life of the tires.

Jesse was amazing and did a fantastic job with the sale and installation of my tires. I would recommend Jesse to fsmily and friends!

Words can not express how thankful I am for Carlos, John and Josh. My brother and I got a flat tire, on the infamous pothole filled streets of Fullerton. We immediately googled local tire shops, in which we came across this location. At first, we were hesitant in visiting the location as it is under construction but indicated that it was open. Mind you, there are about 3 - 4 other tire shops on the same street. We took a chance on this location and couldn’t be more happier with the service and guidance the gentleman provided. I had been fighting tooth and nail with my designated dealership, regarding a metal noise when I brake. I was always told that they could not hear the noise. Sure enough it was the brake pads and other costly pieces that needed to be replaced. How did I find this all out, by the sweet gentleman at this location. Very personable and humorous, which is a huge plus during a very stressful situation. Thank you for the amazing service and I look forward in visiting for future services!

Be careful do not come here these guys are trash and will try to scam you do not be fooled do not come to this location alone

Here is an awesome place for oil change, tires, and general inspection for my car. They checked air filter and recommended to change. The staff is very kind. I highly recommend this store!

Great place with great service! I’ve been a loyal customer for 3 years. I love that the tire warranty covers you at all locations.

They were fast and kind. Took care of my tire quick!

They gave me a fair price on a tire that was damaged. Took care of it pretty fast. Service was great. I would give a 5 star if they greeted their customers in a more professional fashion, but overall happy with the experience.

The staff there are very friendly, helpful and great service. I applied for credit and I got approved and they took great care of my 2007 Chevy avalanche that needed new tires

Great place. Awesome service

Great service fast financing 0% for 6 months and my credits just okay. Four tires installed on my Malibu plus alignment under four hundred bucks great deal! Thank you

Very professional and very prompt in getting my car fixed . Ill definitely be going back to them .Thank you Jess for making me feel comfortable trusting my car in your care .Thank you

Jessie provided “FANTASTIC” Customer Service! I’m a happy customer 😉...

Art was amazing, he stayed late to get my tires fixed . Worked with us with different options of tires. Good customer service and was patient with us. I wish I could give 5 stars, the only part that was hard is to talk to store directly. Every time I called there was almost 30 min wait with call center answering the call. The owner should have more people to help and a cordless phone so he does not loose out on business.

They are very friendly and cooperation. Also best price too

Overall good experience. Ive been a customer of American Tire Depot for 3 or 4 years now and have never had a bad experience. Of course who looks forward to having car issues. They can take the edge off of that. Albert was very professional and helpful when I was in yesterday.

Great place and great service. Ill definitely go back whenever I need tires or service

Great job and very professional!

These guys are great, they are willing to work with you and make sure they do the services asked for top notch. Glad i found them.

The manager, Art and his sidekick (forgot his name) couldnt be nicer. Art went above and beyond in solving the issue I had with my tire; and he also gave me a great tip to fix the air leak around my windshield. These kind of places tend to have a lot of turnover, but I sure hope these guys are still there when I need new tires. Thanks for the great service!

I highly recommend this place.The manager Ever is the best!!!The prices are fair and the service is fast and reliable.Ever goes above and beyond to make all his customers happy.Great place for all your cars maintenance needs.

Great service and friendly staff. Everything my car needed was done in a jiffy. Didn’t have to wait long and waste my weekend. I’m back on the road driving my car again with peace of mind.

To expensive

Took truck into shop for replacing a rear tire that had hit the wear indicators.In completing the replacement and checking overall they noted that the new front tires were starting to cup. They identified the cause worn shocks notified me and replaced the shocks.Truck rides as good as new and steers more evenly.Highly recommend American Tire Depot.

I am very happy with the help of Ramon (manager) to choose the correct 4 new Michelin tires for my Toyota Sequoia 2005.

Needed a tire patched and these guys helped me out perfectly. Derek was able to get it taken care of quickly and I will definitely be back to deal with him again. Thanks Derek!

Miguel always takes good care of me. He listens to me and offers me the best deals.Not only is his service excellent, the technicians always have my car ready in a jiffy.

I needed a special ordered tire which got ordered last night and arrived today! They called and let me know it was in. When I arrived they put my tire on and off I went. Streamline service. No pressure. Thank you American Tire Depot!

Average price for good service. I did find it funny that they came to the price of $420 while I was wearing a Pink Floyd T-shirt. Coincidence, I wonder? Don’t expect an explanation of your alignment. Maybe one wheel was adjusted? I don’t know.