Best place to rent a U-Haul. Hundred bucks got me a gigantic U-Haul truck. Last April. The truck being so big barely use any gas to go to Oswego and back. Very satisfied with the quality of the truck in the service the gentleman inside is very nice

Do not do business here! Horrible customer service and will do additional work without permission and make you pay for it to get your equipment back. The owner is rude and will not communicate with you and even lied to us! This place is a scam of a business do NOT go here unless you want to wait 8+ months to get work done and then be ripped off.

Outstanding service and deals. I can’t tell you the last time I’ve experienced customer service like this. Every single employee came out during our lawn mower purchase and helped out, gave advice and showed they genuinely cared about our business. Highly recommend this place!!

Employees and employer were very tentative to my part request. And when the part wad on delay they found another means to getting me part ordered. Very good job

Terrible, terrible service after the sale. I brought an air blower back for service (3rd time). Cliff, the owner, told me about two weeks for it to be ready. After three weeks I called and he said “soon”. Finally after a month I went to get it and take it to a more competent business. Cliff refused to give me my machine, after discussion he insisted I pay 35 dollars for a “diagnostic fee”. I did pay the 35 dollars and he gave me no diagnostic sheet. When I asked him for it, he wrote me a receipt and the diagnostic determination was “it doesn’t start”. The business itself is very slow and the owner is very rude. The equipment he repairs constantly breaks down again and again. I will never use this business again …BEWARE!

Not bad so far.

I called here a couple times looking for a part for our husqvarna riding mower and these people didnt know what I was talking about. I was calling to get help as Im not familiar with small engine and I figured they would know since their in the business ...nope ..very disjointed with their customer care as I was told I would be called back after supplying all known info on my mower. I never received a call back. If your looking to get your job done then dont go here or else its like the blind leading the blind

Just purchased 462- CM STIHL 20,Unfortunately we wanted the 500i but sold out everywhere! Great customer service, have being going g to crest for YEARS! As always great service,fast turn around and friendly!!! All while keeping COVID requirements!⭐⭐⭐⭐⭐😷👍👍👍👍👍

Great Friendly service. . Been going here for years and have no complaints. I would recommend them to anyone that needs small engine repair work done.

No masks are being worn by staff.No disinfectant used on rental trucks.Not good during pandemic.Very disappointed.

Poor customer service from the owner himself.

I bought a 2019 Hustler Raptor Limited for a great price. The sales guy was great! Delivered it on time and at no charge. Sales guy that drop the mower off went over everything with the mower. I give them an A+ and would recommend Crest Automotive to anyone looking for mower.PSWay better service than the big box stores!

The guys are great. Very helpful . When buying they go through equipment with you.....just plain old good service !

This is a great parts and service center. I would highly recommend Crest Automotive in Fulton N.Y.Cliff, Bill, and Gary provide excellent customer service. They have a large inventory and can get parts in a very timely fashion. They really do everything they can to help the customer especially if you have an emergency situation. Very honest and competent staff. Im completely satisfied and happy with all my experiences there. Thanks again!!!

Absolutely awesome to work with. Very helpful, patient and they go out of their way to help (that is above and beyond.)

Bill in service and all around guy, is very knowledgeable and friendly. The owner Cliff, also knows his business but has the personality of a rock. Curmudgeon comes to mind. LOL Great place to buy quality equipment though!

Warranty work. Done great and at zero cost, satisfied

They do good work and at reasonable prices.

I own a lawn cutting and landscaping business and I have been doing business at Crest for years. They always get what I need and as soon as they can.

Bought my new stihl saw here. Good place to deal with and they have services on site.

Great stock, always solid help and service.

The owner has a bad attitude, he acts like he doesnt have any customer service skills. Im a tree climber and every time I go there for something he treats me like an idiot. They didnt like that I didnt buy my saw from them. When I brought it there to get fixed they charged me the exact price of the same saw they had on the shelf. Crooks and terrible people skills, you would think they like the business not push it away. Ive talked to several of my tree friends and they all agree. I do not recommend this saw shop.

Very informative on the products they carry. As I always have questions thats a big plus.

Great prices and Great service. Purchased several machines from them. Service has always been great. They have always fixed any problems I have encountered, even problems caused by user error!

Dont remember going there unless under a different name.

Great prices. Very helpful.

Tha k you for the snow blower I love it

Always take care of me there..

Only place I know where I can get all the parts for my chainsaw

I has reserved a 10 UHaul at Crest on tuesday September 25th, I got a call the next day from UHaul saying that they made a mistake there are no 10 trucks available but they could give me a 15 truck for the same price so I said sure no problem. On Friday the 28th I get to Crest at 10am and they tell me someone else had that truck and they were supposed to bring it back at 10 but hadnt shown up yet, I asked if they knew when it would be back and all they could tell me was the guy says hes on his way, I dont know why they scheduled a drop off and pick up at the same time. So I ask if its the 15 truck I was told I would get and they said yes, and then they asked if I would take a smaller truck if it was available so I said sure and then they tell me oh well we dont have any 10 trucks available either, so why the hell they offered it to me I have no idea. Meanwhile there are 2 10 trucks sitting in their parking lot, but I figured those are reserved for others and let it go. So they tell me they will call me when the guy brings the truck back, so I walk around walmart for an hour with no call so I call them and they said oh yeah we have a truck here for you, great thanks for the call you know I have all day to wait around and do nothing. So I go back to Crest and they give me this truck that they had sitting by the road with a for sale sign in the front window while the same 2 10 trucks are still sitting in the parking lot. The guy opens the back and it is dirty as hell and there is no dolly that I reserved, so the guy gets one and throws it in, then tells me oh yeah you will have to stop for gas cuz its just above empty. So after waiting and hour over my reservation time I get a dirty truck that hasnt been driven in who knows how long and before I can go anywhere I have to put gas in it so I dont run out and get stuck on the side of the road. These people have horrible time management, and some of the worst customer service I have ever seen and I am thankful that I no longer live in that area so I dont have to do business with them ever again.

Poor service and high prices

Great work thank you

Good prices, good products

Dropped off a chain to be sharpened. Few days later i went back to pick it up andit wasnt done but the man fixed it up right away

Quick turn around time

So far so good.

Good people, helpful, fast service

Guy at counter was rude and extremely short when I asked for a simple universal item to a lawnmower​ (throttle cable) because it wasnt a brand he sold. I got a nope dont know who sells those and turned his back on me. Wouldnt and not ever going to buy a thing from there and Ill be spreading the word.

Cheap and accurate repairs

Got great selection of chainsaws

Excellent, friendly and always helpful.

Great service.

There Customer service sucks on all and if looking to get a uhual truck go somewhere else there not much better

Dont remember going there sorry

Derrick is great

Good work

Love this place

A+