They were a little confused on helping me pay my bill. I came into the store thinking that would be the easiest way, it wasnt!

I️ came in today to my local Verizon after a very frustrating phone call with Verizon customer service. Griffin helped me understand everything and explained step by step how we could actually fix the problem! He actually made my bill better than what I was working with before. I’ll always come to this store!

Griffin was extremely helpful, friendly, and knowledgeable! The best service we have received from a Verizon store by far! He is a great salesman too, and we will be back for new phones!

Griffin was very helpful and even helped me get a discount on my purchase. Would definitely recommend this location.

Very helpful and very quick got me taken care of quickly and promptly Griffin was especially helpful throughout the whole process

Best staff ever. Patient, helpful, and best of all handsome!

Griffin was helpful and gave me the info to get a new phone through my warranty.

Very helpful and friendly customer service just love Verizon Gahanna

Ben was amazing! We got in and got out in 20 minutes that never happens when purchasing a new phone! Job well done

Griffin was very nice and help doing a replace protection screen.

Arvin was an amazing help. He was able to answer all of our questions. He offered viable solutions to every problem we arrived with. The store is easy to get to with good parking. They have a large selection of phones and accessories. We have been Verizon customers since it became Verizon. This is the best experience we have had to date. The customer service was above and beyond.

Joel was so friendly informative on my new purchase.

Is Stafford care too busy watching football game he may not have understood but what he told me was not true from my from after speaking to horizon on the phone do not go there

Gabe and Chad were both very helpful in resetting my phone. Recommend the Gahanna Verizon!

Joel was very helpful and fast

Joel did a great job!

Staff was helpful when my son went in to have his phone switched over

Outstanding customer servive by both representatives Griffin and Gabe at store. . All concerns met and dealt with beyond expectations.. Thank you for you service and time..

Chad was very helpful,tried to answer all my questions.

Griffin was super helpful! Knows his stuff! Very patient with an tech un savvy customer!

Gabe and Griffin did an awesome job with me and helped me get everything transferred to my new phone. Even helped to set up it so it worked like the previous phone.

Excellent experience,patient and kind.

Joel was great and helpful

Joel was fantastic and fast!!

Great service from Griffin

Every time I come in they’re always super helpful

Great place

Griffin was extremely helpful and knowledgeable.

Staffs are really Helpful to get some information i needed. Even they dont have a provision to check couple things since its not a corporate store. but the effort

Joel

Went in to make a change to my plan. Was one of two customers. I walked around aimlessly for 10 minutes without the employee there saying a word to me, until I overheard him tell the other customer that all they do on Sundays is bill payments. So then I interrupted and asked if I heard him correctly. He said yes, I thanked him and walked out of the store. Would have been nice if he had mentioned something to me or asked why I was there so I wouldn’t have wasted my time.

Natalie & Jamie provided 5 star service today. Every time I have stopped in with a question or need help, the staff has been excellent!

Went to Verizon to get a new phone case and the staff there was amazing especially Natalie! She helped me pick out a great case and even fixed my phone problem! Next time you go into the store ask for Natalie!

Two people working, what one person didnt the was also a big help.I purchased the new Note 9 and really like the phone, however; being electronic illiterate, I needed a bunch of help setting it up.Highly recommend them for service and supplies such as cases and screen covers.

Great customer service!

Ben was fantastic! I’m visiting from out of town and Ben was able to fix my issue without hesitation!

I had no idea what I wanted and a nice woman help me .I think her name was Natalie .she was patience and help my family get a phone that was for us .thank you

I recently switched to Verizon because of my daughter and got an iPhone and an S8+. Greatest service recieved by Natalie. If you head there ask for her!! She is very professional & treats her customers with respect and shes funny.

Joe was super helpful & patient while setting up my new phone!

Amazing crew excellent service Natalie is extremely knowledgeable and helpful always happy and kind amazing worker

Great workers up there an employee named Natalie was so helpful special thanks to her

Natalie is amazing and I love her so much so got the shoe game and she be always on fleek with her outfits

I just got a new phone and Natalie was amazing along with her crew members. They were nice fun & professional

This experience on gettong a new was great thanks to Natalie and she had a great hoodie

THANK YOU VERIZON!!!! You guys are great. Highly recommended, come see this staff(JaQuan, Natalie & Jamie) if youre having trouble.

Gabe was awesome and very helpful!

Horrible customer service. I felt like I was bothering the csr. He seemed upset when he had to look away from his phone.

Always super helpful.

Live on the west side of Columbus? Drive out of your way to this store. I live in hilliard and have a store 5 minutes from me and will visit this store everytime in the future. Jamie is the man, and helped me out a lot. There where a few hiccups but Jamie was on it and took care of everything. 100% percent satisfied with the service offered at this store.

Very friendly and helpful staff. I will be going here for all of my Verizon needs.

Blah, just joined a family plan and lost All of my reward points. Dont let my tragedy happen to you.

See Natalie, shes is top notch. Verizon customer service is amazing both in store and over the phone. Natalie managed to get me what att promised and never delivered. Heres my story I switched to VERIZON because of a lot of problems with att. I had att for over 11 years and never had a problem but now I found out that is only because I never had to call or deal with customer service or a store, I just paid my bill and that was that. The store manager is not good at keeping his word. I originally called a the E. Broad st location to see how much I could buy an iPhone for with no payment plans. I was told You cant do that, Im busy then I was hung up on. So, I called customer service which took forever for a rep to answer. Her name was Denise, Denise stated I could buy a phone out right and explained that it may make more sense to get a plan with insurance on the phone. I agreed and continued to setup up an account but was stopped at the end of the process when she told me in order to keep the same numbers I would have to go to the store. I did that and the manager said for me to leave because what the rep on the phone told me was not possible, he then continued to threaten me with calling the police, even though I did nothing wrong. Anyways, AT&T sucks and this store is horrible. I came to this store after all that and was lied to repeatedly by the store manager and the sales rep I dealt with. Customer service is terrible at att. So, I canceled and signed up with VERIZON, which gave me a better deal and has way better customer service. VERIZON cares about their customer att doesnt. GO TO VERIZON for great service. Natalie at VERIZON at 220 Granville st in Gahanna is awesome and knows how to take care of customers.

Awesome customer service! Super friendly staff!

Jeremy is really nice!

Great customer service.

Very efficient,nice staff

Ben is Awesome!

Very good.

Great service

Staff wasnt knowledgeable.