Hands down the best hardware store I have ever been into. I have frequented this store maybe bi-weekly for the last 20 years. There have only been two times they did not have exactly what I was looking for. The huge selection of loose fasteners is what I really utilize. They have thousands of various, bolts, screws, anchors, etc. Far more than the big box stores. You may pay a penny more for the smaller store but time is money and they have what you need. I cannot sing their praises enough. They have pretty much whatever you want in a hardware store excluding large building materials. The fasteners is where its at for me.
Yes you pay a little bit more than you would if you went to home depot Lowes et cetera Yet youre not gonna get the customer service you can get at the other places plus 1 of the last places that that are Small family owned hardware we need to keep these small businesses open
Friendly staff, would recommend going there very helpful
I love Gahanna Hardware because it is a small mom n pop local hardware store located in Central Gahanna with great prices and some of the friendliest staff! Always prefer to go here instead of the big box retailer
Staff was very helpful in assisting me with find the parts that we needed for my project
Yes the prices are higher but do we not have to remember it is a mom and pop store like the good old days where they actually help you out instead of walking up-and-down the aisles of Lowes or home depot is a dollar worth it to me it is great service great people
Wow! Remember the old Ace Hardware commercials the place with the helpful hardware man? It seems those days are long past these days. Shopping at chain hardware stores now often entails hunting down someone to help you, and then having to wait 15 + minutes for them to hunt down another associate to just answer a question! Not at this store. From the moment I walked through the door, everybody (not just quote/unquote assigned friendly greeters) were offering and providing help. Like the way it used to be when I was growing up. Like the way it was when I myself was a retail store manager. Like the way it should be. Highest star rating. Will continue to shop at Gahanna Hardware and recommend to others.
These people were a lifesaver.Needed a hot water heating element socket. Not only did they have it but they were open on Sunday. Thanks
I have gone to the store several times to support local businesses. On Friday, October 22, I had a 5-star experience with Dave. He was extremely helpful and personable.
Quaint little store has a good selection only problem is it is hard to get in and out of
Love this place!! Im always interested in patronizing local business. Gahanna hardware makes that easy for me.
Thank you so much Gahanna Hardware for helping me out today, you went above and beyond which I’m much appreciative of. Great store and friendly staff!!
Great place. You can certainly find the stuff that you need that you cant find in the big box stores.
We love Gahanna Hardware. Always friendly, knowledgeable and helpful service! Reasonable prices for a small store. Highly recommend.
Great selection of hardware and helpful Associates! Found almost everything I needed in 10 minutes!
I go out of my way to shop at Gahanna HW. Awesome and knowledgeable staff that you dont have to wait 15 minutes in isle 78Q for. Their stock is great for all my needs.
Fist time there. Love it! The old fashioned hardware store like I remember as a kid. Always had exactly what you needed, and treated you like a friend. Will be back.
Almost always has what I need at reasonable prices.
Great small town hardware store feel with very helpful staff that know where everything is and helps the whole time
Hometown hardware store with exceptional customer service and competitive prices. Are you old enough to remember going to the local store for help with common needs for your home? Regardless of your answer, youve got to experience Gahanna Hardware. One can get great advice, tools sharpened, screens fixed, and a host of services and supplies the BIG Box chains have long forgotten to do. I always check with the guys for my needs for home stuff first. If they dont have it or dont offer it, theyll happy to to tell your options. Its RA by our neighbors. Shop local, support local, live happier!
Good experience, there were a couple of the employees that helped me find what I was looking for. It was a quick in and out. Very good service and polite employees.
Cool old-school hardware store.
Much bigger inside than it looks. Nice old time hardware store
Very pleasant experience. Had keys cut and they all worked.
First they found a key size for my storage unit that the big box stores did not have. Today they had LED light for my overhead. Love this place!
A great place to shop local
Its a great place. Always helpful and usually has what Im looking for.
Staff always nice and very helpfull
Great place to get advice and assistance. Ive stopped here 2 Saturday mornings in a row - after yoga - to get answers. Last week, I was given a great education - but the part I needed wasnt there. BUMMER - it meant I had to go to Lowes and search for it myself - or try and find someone to help. Neither option is easy.This week, I was, again, helped almost immediately and the staff person knew exactly what I needed. Additionally, he pointed out that to swap out the broken part for the working one required some kind of tool I didnt have. So he offered to do it for me if I had 5-10 minutes to wait. ABSOLUTELY I DO! It actually took around 3 minutes - which was awesome as I did have something to get to. No charge for the install and the part was pretty cheap.Highly recommend you go here if you can and especially if you need some help. You are guaranteed to have your questions answered and they most likely carry what you need in stock!
Everything I needed for a plumbing repair. Staff was very helpful and knowledgeable.
The owner was really helpful. He worked with both me and my spouse to help us get exactly what we needed. We went there needing carriage bolts for a new boat motor we got. Went there the first time got the bolts and then we realized they were not rust-resistant and went back. I also needed lug nuts for the bolts. He showed me where they were and helped me get exactly what we needed. He even made sure the nut fit the bolt before sending me to the front. Really expedited process and still has time to be caring towards customer. Beats Lowe’s anyday.
Anything you need.bird food .dog toy.tools.anyhardware need even wrapping paper!! Love our community!!
Fabulous experience. Tom went out of his way, to help me get my chain saw started. He got it started, and noticed that the chain was too loose to cut with. Instructed me, on proper chain saw tightening. This was my 15th trip there, over the past three years, and the service just keeps getting better. Highly recommend. Local companies care. Thank you Tom. I appreciate it. Rob
This business is great! They carry so many items in the store that you won’t find at the big box stores. The team are so knowledgeable and helpful. This is our go to place whenever we need any repairs.
The most helpful hardware store Ive ever been to. Knowledgeable staff will get you what you need.
People were very helpful when I was looking for an item but they not have it in stock.
I came in to pick up my screen door on Thursday. The guy who gave me the door tried to sell me a handle for a storm door instead of a slider screen. Thank goodness the cute guy at the counter helped me get the right handle. I think his name was Tom. He is the only reason I am giving them any stars.
Always helpful and has the small stuff you dont find at the big store.
Gahanna Hardware is amazing! Girl Scout Troop #2746 went today to inquire about donations for our Bronze project and they helped us out! They really engaged with the girls about items they would need! Support Local! Thank you Gahanna Hardware!
Great experience taking several 5th grade Girl Scouts to ask for a donation of paint supplies for their Bronze award. Could not have asked for a kinder response! The manager, Tom listened and asked questions then donated supplies. More importantly he was encouraging and gave our girls the boost they needed to continue. Please shop there and support their business! Thank You!
The staff is very helpful and the prices are good. Love this local hardware store
Great place...guy helped me out was very knowledgeable and polite
I LOVE THIS PLACE. Buy local. Keep your community a better place.
Great place to visit and work.
Awesome local spot to get your hardware and supplies
My favorite little hardware store...please stay open or Ill have no options other than Depot and that adds a half hour and a half mile walking for every little trip to the hardware store. They actually make keys...need your VCR tapes digitized? They do that too.
Great place to go. Supporting mega hardware stores without support of knowledgeable staff will drive you to places like this! Gahanna Hardware is knowledgeable and well staffed to meet your needs! Prices are very good considering the service and great attitude. Very organized!
Great people and low prices. Always willing to help you with whatever project youre working on. I have had some odd projects and the staff has always been more than happy to take the time to listen and find a way to get the job done just the way I want it. If youre in Gahanna and need any help with a project, you need to stop here first. I guarantee you will save time and money.
Great little hardware store. With friendly attendants.
Great prices. I thought it was going to be a lot higher prices being a mom and pops store. I Love the selection they have. The staff is awesome loving fun people. I even get my bath soap here.
Came in with a toilet leak and lots of frustration. Tom showed me what I needed, told me how to make the repairs and even demonstrated the repairs. This shop is great with knowledgeable staff and a great location right by Creekside. Wish they had earlier hours though.
I would agree with some previous reviews. It is hit or miss here If you get the 2 ladies or the bald guy you are ok but the one older guy doesn’t know which end of a hammer to hold and the other one is always angry, rude and mean. They need people who know what they are doing and don’t hate doing it.
I was there today when the festival was going on. They struggle to keep parking open for customers but do a great job. The previous review fails to mention herself screaming cuss words and giving the employees the finger while they tried to manage their parking spots. Love this store. And they were not doing anything wrong!!
Great little mom and pops hardware store. Got just about everything you need. Most prices seem fair too.
This place has always come through for me! Ive come in with some pretty specific and or strange requests and they have always been able to help! Cant beat local stores like this one!!
Friendly service that helps you find just what you need. Its a small town shop in the city. You wont find the same selection as you do in the big box stores, but when you just need some saw blades or some mineral spirits, you wont have to walk by 30 foot tall inflatable lawn decorations and 30 grilles just to find them.
Super clean, super organized, small but has a little bit of everything, fair prices, friendly people. If your looking for something of large size or out of the ordinary you should probably call first. I love little hardware stores like this.
Best little local hardware around and dont let the size fool you, theyve got everything you need!!
Great neighborhood hardware store. They very often have the bits and bobs I need to keep a house going. They have a locksmith and today he rekeyed all my house locks. Very convenient.
Love this place, everyone is always happy, helpful, friendly and knowledgeable.
They have friendly and knowledgeable staff who will do their best to help you.
Always have exactly what you need!
Every town needs a hardware exactly like this one.
I enjoy the down home of a real hardware store over the big box stores.
Always have those parts that are hard to find in the big box stores.
Very friendly team, didnt have what I was looking for kinda pricey vs your big box stores paying for convince!
Staff is very helpful and knows their store. I use this store for my job and it does beat the box stores for service. Worth the extra few pennys for their knowledge.
This place was awesome! I got done more in 20 minutes here then all day at Lowes. The lady I dealt with was very easy going and had me fixed up in no time. I recommend this place to anyone in the area for your plumbing needs.
Great place. Very helpful.
A great store. Not many real hardware stores like this around anymore. A great selection of hardware and people that actually know something. A rare combination these days.
New owners have kept the ambiance and spiffed up the store. Go to place for knowledgeable hardware people.
Had what I needed and instead of 45-60mins elsewhere in and out under 10mins. Less $$than the big box stores.
Wow I have as always went here and referred people here but today when I called to ask about something the man who answered the phone couldnt answer my question and acted as though he had no idea what I was talking about. He was a absolutely worthless and shouldnt be answering the phone if he doesnt have much knowledge
Love this place. They have everything!
Old school local hardware store. Everything you need for a house in the area. Everyone seems to know where a strange part is and they usually have it in stock. I always go here besides big box of I can.
Nice hardware store in downtown Gahanna. Shop local
Very friendly and helpful. Thanks so much.
Very helpful staff an able to find items that are hard to find
A little more expensive than your average giant hardware store, but worth it considering the staff is very helpful and its not a baffling ordeal to find something like the average giant hardware store. They seem to still fit everything in as they always have what I need but so much more conveniently.
I love this little store... they are helpful and friendly like the way it use to be.
Most friendly hardware store Ive ever been to - GREAT PEOPLE
They have a dog. 12/10 certified good boy.
Sure friendly staff and a good selection. I think there is an old dog laying around as well. Any business with pets get an extra star in my book.
They have a great assortment of hardware, and they happen to not have what are looking for, they may know where you can find it.
Hometown store that often has things even big box stores do not. The service is phenomenal!
Great selection, prices and service. Better than big box stores.
Has everythind you need. Very helpfull
Nice people
A classic hardware store with friendly knowledgeable people waiting to help you with your project.
I love the feel of this place. Very nice staff
A real hardware store with people who know whats going on.
Great customer service; helpful ideas to fix household items at home
Great local place for all of your hardware needs! The staff are friendly and are quick to ask to assist you.
Friendly and prompt service, two adorable store dogs, and they can copy car transponder keys!
Besides a great local hardware store, the staff is incredible and makes you feel like family every time you shop.
Great support, nice folks
A hometown favorite, brings back the good old days
This is a great old school hardware shop. They have any bolt or fastener.