Dave did a wonderful job informing us on the different beds he had. There was no pushing for us to buy and no hassling. It made for a quick and enjoyable time shopping for a bed. Thank you so much Dave!!
Excellent customer service and prices. I shopped several stores. Not only are they the kindest they have the lowest prices. It’s because they own their own store I think. We ended up buying 2 beds because the price was so good. Will look forward to next time!!
Judy was friendly, not pushy, and helpful when discussing mattress options. After checking out other options in town, we returned to purchase a king size mattress. Best mattress shop in Gainesville, GA.
Friendly, fast service. Dave was very polite and patient. Thank you so much . I would recommend this place as I have visited two other places today and I found this place the cheapest and good quality mattresses. 😊
We thought we would need to spend most of the day shopping for a new mattress. Mattress USA was our first and only stop. We were very happy with our experience and would definitely recommend this store.
I found the Lady and Gentleman were very pleasant and were able to answer all my questions and address my concerns. I will tell my friends and family about my great experience shopping there.
Judy Maloney, our sales associate was very helpful a s knowledgeable. We bought a mattress and foundation quickly based on her focus on customer service abs expert knowledge. We will be back and will recommend to others. Excellent service and great prices.
Judy was very helpful. I told her how my wife and I slept and she helped us find the best bed for us. I would definitely recommend them to others.
We have done business with this location for years. Always pleasant, helpful, informative service. 450$$Less expensive on the same identical mattress with a local competitor!!! Angela and John
I appreciate you reaching out to me to help resolve the issues.
Friendly service and very accommodating to help us stay in budget. Highly recommend.
Very helpful & friendly place to buy your mattress! Owners let us sit, lay down on them to try them out, he let us take our time buying them and wasn’t being pushy in purchasing a mattress! Highly recommend, prices can’t beat.
This store is always has what I need at reasonable prices. The staff is friendly and accommodating.
Dave helped us out and we found the perfect mattress. Great customer service!
Great experience. We have been shopping at Mattress USA in Gainesville, GA for several years and have worked with Dave and Judy. They are very professional, know their products and are extremely helpful in selecting the perfect mattress for our family needs. Highly recommend Mattress USA and working with Dave and Judy.
Dave and Judy were so knowledgeable and professional. It was a pleasure purchasing our bed there. Dave gave us space to try several mattresses and we never felt pressured or hovered over. I would definitely recommend this store!!!!
Everyone was very friendly our experience was wonderful we got a great mattress and delivered in the time that was promised the delivery guys were great they did a fabulous job thank you so much
As I lay awake in pain for the third week in a row, I really wish Id lit my money on fire and slept on my floor instead. I felt rushed in the store, and I should have read the exchange fine print better. They had no in-between firmnesses in stock to try, just super firm or no support. the firmer one I went with feels significantly stiffer than the one I laid on in the store. Ill likely end up tossing this bed as soon as I can afford another, my lower back and legs are in horrible pain because of this thing. I tried giving it time.
Been buying mattresses from them for over 15 years! Always have appreciated their knowledge & professionalism. Great experience each time!
Extremely knowledgeable and friendly and will help you pick the perfect bed for your needs and you can not beat their price! Highly recommended
Dave was exceptional in professional, and knowledge of recommending what we finally selected...Thank You, Dave for your excellent service..
Dave and Judy were wonderful to work with. Clean environment. Great service. Best prices! Thank you!
I was really glad I choose working with Mattress USA. I had went to another mattress company that day the customer service was very poor but Mattress USA was very patient, kind and helpful. I would highly recommend giving them a try.
Very good service, very friendly and above all they take the time to give you a good service.
They are so good and they are so helpful and so nice they gave me a pillow for free and they are so good to there customers I am going back to shop there again.
Knowledgeable, professional, gave us straight advice and a fair price
Very helpful and super nice!
Very friendly, knowledgeable staff!
Very friendly and helpful. Great customer service !
Very nice people recommend place. Very good prices!
Mrs.Judy was very helpful and informative!! Highly recommend going to see her!
Very helpful and friendly. Understanding to our needs.
Professional, timely, great service,
Wonderful prices and fantastic customer service. Highly recommend!
Helpful, knowledgeable and professional sales rep.
Always friendly and super knowledgeable
Very pleased with Dave as our sales person!!
I came in a few months ago to start shopping for a mattress before the pandemic hit. I came back today (I’m in desperate need of a new one) and Dave was so kind and helpful with getting me set up! Wasn’t pushy like the guys at other mattress places and gave me an awesome deal. I will be coming back for other mattress needs
Owner was great, friendly, knowledgeable and very helpful. Would reccomend for any mattress needs.
Good deals friendly helpful people.
Very helpful & great quality products!
Great customer service, best value in town!
Great folks, very pleasant experience
Dave and Judy are great! We came here first and shopped the others in the area and gladly came back for the purchase. Very professional and knowledgeable about the industry. I definitely recommend buying from Mattress USA!
Amazing company!! Service and delivery were flawless and smooth!!!!
We absolutely love our mattress from this store! The owners are extremely kind and helpful. I hate pushy salespeople and that is not how they are here. If you want good information from a knowledgeable salesperson this is the place to go! We went after we had an aweful experience with sleep number and not only did they help us find the perfect mattress, but they had it delivered and set up the next day! Cannot say enough about how great our experience was here!
Had such a good experience here!! Even though I went in close to closing time the owners helped make sure I found the right mattress for me! I appreciated their honest input and I am sleeping better than I ever have now!! Thanks so much!!!
Just a warning, you can only exchange a matteress once and then if you dont like it you are stuck with it and I am out 1,300.00 for a mattress I can not sleep on. If I would of been informed this before time I would not have purchased from them. I asked if you could return if you could not sleep on it and they said yes. Never said just one time. Plus a extra almost 70.00 second delivery fee. Will not buy from them again.
This is one of the nicest mattress stores i have ever been to. come let donnie and judy take care of you! amazing customer service!
Friendly fast service, good selection at reasonable prices.
Nice store and sales team. Just think pricing is high
Great experience