Not aloud to bring my son who is 7 in with me for my eye exam due to Covid. Cant find a sitter so missed my appointment... Loved my eye doctor but other then that the staff is oddly strict and rude about entering through the rear taking temperatures, masks etc. Finding somewhere else to go.

Just wanted to let Brook know what a great job she did with Logan for his contact class. He is doing good and wears them everyday. Thank you!

There was a recording that came on,so I drove up to the Family eye care, because it was Monday,and I thought they were open, which the recording was on, l guess it usually plays for Holidays .Already made appt.Thanks.

I have never had a problem with the staff or doctors until today. I received a call to pick up my sons glasses because they had been sent out on Jun 8th and finally were in. The person that I spoke to on the phone said I could pick them up but they didnt have an appointments until Thurs or Fri to have them adjusted if needed. I told her we were going out of town and would make an appointment next week if he needed it. I went up there to pick them them up and was greeted at the door and she asked me what I needed. I told her I was picking up my sons glasses. She was VERY rude and said so you are just picking them up and not going to have them adjusted or make sure he can see? I know I would want to make sure that my child was able to see and I would have them adjusted. I told her I was informed that there were no appointments until Thurs or Fri. She said yes thats correct and proceeded to pretty much shove the glass case over to my son and avoided me. I was basically told to call if I had an issue with them. I dont usually review or complain but her customer service was very poor and I think that she needs to be more respectful and be there for her patients. Being in customer service myself for many years I realize that everyone may have a bad day. That is understandable but please dont take it out on your patients.

Weirdly enter a back door.Ring a door bell.Greeted.Take temperature.All I wanted to do was browse their childrens selection and if they had something I was looking for, make an appointment.Brought in and the DOCTOR made me leave because I didnt have an appointment.This place is rude and clearly not in the market for new patients.Save your time and go elsewhere.

It’s an alright eye doctor place, just never got my prescription and just recently moved and called to see if they could mail them or send me it but they said no and wouldn’t even mail it to me, those are my records to have and if I want my prescription I should be able to have it... Now I got to go pay to get my eyes rechecked after I just got them done here in December to buy new glasses. Not really happy..

Terrible. Terrible. Terrible. The “family” eye doctor that told my mother she “stunk” because of the scent of her WORK! My mom works at Covert Manufacturing in Galion, Ohio (they work with semi parts that SMELL LIKE MILDEW — NOT SKUNKS!) They send their employees to Crawford County Family Eye Care, but this will be changing soon because this establishment doesn’t have the respect of their paying customers.