We have had wonderful experiences many times in the past - good selection - good quality - good price - good service. However, todays experience was frustrating. It wasnt until after finding an item that was a good possibility, leaving to think it through and then returning to make the purchase was I told the store is not doing deliveries. I didnt see a sign on the door or in the store, so it seems that the staff should mention this to shoppers. Had I known at the outset, I could have saved some time.
They have helped me and my family in so many ways, by helping me rebuild my credit, and by helping my family and I with some great furniture and appliances. They even have nice area rugs . If you stop in ask for jimmy tell him Martin Martinez sent you he will take great care of you.
Get all my furniture here. Great prices and awesome customer service!! Tried to buy furniture elsewhere but just got ripped off. Now I am Loyal to Castle Furniture!!
Theresa is the absolute best. Go see her. She will give you the best possible dream deal with the upmost respect and impeccable customer service.
Good customer service an attentiveness good products definitely recommend this place
Great place to buy furniture and appliances. Go see Mr. Olson.
All the times I walked in. I am welcomingly greeted by Craig my go to guy. Hes knowledgeable and hooks me up.
Great local place to shop for furniture and appliances. It is way better and faster than Home Depot and their prices are competitive. The staff is willing and great when it comes to helping and providing any information needed. I will definitely be going back.
I liked there friendly attitude. I was in and out in less than an hour. They had exactly what I wanted.
Nice place to visit and browse, bought myself a comfy recliner. Had a good time visiting with my friend Jimmy. Got a great deal on my new recliner.
Mary is such a pleasure to work with. Great selection of appliances and furniture.
The atmosphere was very nice and sales people were readily available with a smile and wanting to help in any way to make purchasing successful.
Excellent, fast service. Nice friendly salesman.
I just visited the insurance company and straightened the account but I was a lot of furniture and stoves there
Great Service. I got what i was looking for
Very helpful and a good sale!Thank you! Teresa
Always a good place to get furniture
Wonderful spacious parking. Get immediate help when you walk into castle furniture. The employees are very friendly and courteous. I like this place Ive bought both my parents 3 mattress, a bed frame, 3 dressers, living room couch, tv stand and plan to get a few more items in the future. The loading - there is a gentleman, unfortunately I cant remember his name, but he is an artist if I may say so in loading our couch, mattress and dressers in a safe and highly secure way to the back of our truck. I feel very safe on my drive home. I like this store, Ive gone back 5 different times.
My family and I have previously purchased from Castle Furniture and have been pleased with every purchase until recently. We had purchased a water heater from this establishment and when they loaded it into our vehicle they laid the water heater down.I had asked them if it should be upright because i have been told never to lay a water heater down and the employees loading it said no its fine you can lay it down.Well when we took it home and installed it no surprised it didnt work, we had tried to take it back to Castle Furniture for a return or for their expert employees to inspect what the issue was we were basically told sorry its not our problem. Not even a resolution or a trade in .. it was sold as is and we are stuck basically paying for a broken water heater..NEVER AGAIN WILL I DO BUSINESS WITH THIS ESTABLISHMENT.so buyer BEWARE!
The original showroom is well lit which makes a difference when marketing stuff.The 2nd showroom is rather dark 😔, i wish they could invest on good lughting as well as music.This will make the place a little bit livelier ☺
Great place to get furniture with style and good selection, quality. Prices awesome!
Friendly and helping staff, got what I need approved. Thanks
Good service, friendly staff, good selection.
Always had excellent service there. Everyone were so nice an helpful.
The staff were awesome, kind and helpful. Always kept asking if we were being helped.
So much rude ladies, no hospitality, nice Furniture but customer service needs an improvement. Great way to represent Gallup to new Customers lol.🙄
Good
Good credit and good customer service 👍
Excellent customer service, very nice furniture and appliances. Love the flat screen tvs.
Always a awesome place to get furniture and staff are awesome
Great specials in appliances,mattresses, furniture
Beautiful jewelry
Friendly, professional staff, great place to shop for dining tables and chairs, appliances, rugs, beds and bedroom sets and much more.
No helpful employees, spent more time on the phone then answering my questions. Prices not comparable.I bought my bed at a different place
Excellent services and the sales representative were very helpful.
Great people,great service👍👍
Nice, clean great service and good lighting!
They only had one type of fridge in stock.
Love getting my furniture here!
Love to get my furniture from there.
Nice furnitures but the ladies kept following us around like we are bout to steal a couch or something so we felt uncomfortable and left...
Great staff
Cool
Friendly staff,