user
Excel Drones and Excel RC Hobby
1858 Middlebelt Rd, Garden City, MI 48135, United States
Appearance
Excel Drones and Excel RC Hobby
Comments
As
Review №1

Loved the store and track. Friendly staff. Parking lot and surroundings needed some improvement.

Br
Review №2

Stopped here at lunch time today and talked with one of the guys. Super helpful and friendly. Great Attitudes and the shop is well stocked! Definitely recommend buying from Excel!

T
Review №3

My first time coming here I was blown away!!! So many cool rides and hobbies to get into! Awesome tacks and courses. Great people, will definitely be coming back often!

Ma
Review №4

Been twice in person and have ordered online few more times. Always full of inventory and good quality drone stuff.

MO
Review №5

My favorite spot to do some 1/24th micro crawling beside my own course but epic spot

Ch
Review №6

Extremely pleased with my online purchase. Placed an order for some Mini-Z Auto Scale Bodies on Thursday. Shipped out the same day and arrived Saturday. Thanks for the prompt service and delivery! Also to add, they wrote on the box to do not drop. I appreciate the extra care!

Na
Review №7

Very friendly staff, lots of parts for Arrma and red cat. Pricing is the same or better than online. They have their own tracks in the store, I will definitely return to try them out.

Ji
Review №8

One in there with a completely different idle that had nothing to do with drone they still help me out I appreciated it very much

Ma
Review №9

Patrick was extremely helpful and knowledgeable about the RC Units. Answered all my questions and gave many tips. Thank you

as
Review №10

Customer service sucks . Drone guy always answers the phone and is rude plus no other knowledge of rc cars or planes. I would recommend Nakin Hobby . They have always been helpful and knowledgeable about the products. Excel has just lost 3 Customer myself and 2 of my friends. You need to get rid of the drone guy . Never again will I visit this store. Every one that has a good review is a white red neck they have help because I believe they dont like to help anyone else that is of color. Hope the owner reads this review and make some changes. I will blast you out with everyone I know you will not get any business. Go to Nakin .

am
Review №11

Awesome mini crawler course you have to check out! Friendly staff, we will definitely be back!

Ju
Review №12

They always have the stuff I need. The guys there will take the time to explain and show you how to do controls. Cars trucks and airplanes, drones arent the only thing the sell.

Mi
Review №13

I needed an arm for an old quad, and instead of just telling me they didnt have one, they searched through old stock and found several, saving me days of waiting and allowing me to try again today. Awesome

Kr
Review №14

Fred solved my problems with my Redcat Gen7 Pro, and I am pleased that I will be getting a new chassis to put on. I originally wrote a different review but decided to change it, due to Fred being kind to me and getting to the bottom of the issue. Thank you for taking the time to make sure I was a happy customer, I truly appreciate that.

Ja
Review №15

Aaron needs a raise. When it come to drone repair, I drive 45 miles each way because, I know my drone is in good hands. Like State Farm Aaron is There. -=--Emoji Thumbs Up-=-

Do
Review №16

Cool as hell they got some big remote control cars cool store to visit 😁

To
Review №17

Dont bother calling for anything DJI.Edit to 3 stars because even though DJI pulled support(and thats beyond their control), the person on the phone didnt have to be so curt about it, and their site/phone prompts both say DJI repair...

Ef
Review №18

So I order three tamiya spray can from here, and all three had a little amount of paint in the can. Then one of the colours wasn’t the colour I order.

Ja
Review №19

OverpricedBought a Kyosho Mini-Z Crawler RTR Jimmy set for $250 today. The retail price is only $199. The crawler is fun to drive, but will never buy anything from this store again.Edit:Thanks for the explanation. I understand you guys need to make money from it, but as a customer Im not happy to pay higher price than listed. I ll change to 4 star for the good service and excellent quality of the model.

Mi
Review №20

Staff is extremely knowledgeable. Prices compare to online shopping. You may have to speak up and ask for help... They clearly had a lot of window shoppers but once you let them know you have a question or youre interested in making a purchase they are very helpful. There is a small indoor place where you can practice flying your smaller drones.

Br
Review №21

Huge expansion since last time I was there! Employee was very helpful even though they didnt have item in stock.

Al
Review №22

I will never go here again bad place they sold me a battery with a dead cell I go back the next day an they treat me like I never went there I use to like the but if I was u I would just go to nenkin hobby on 9 mile best place great customer service experience stay away if I was u they dont great u at all no one say anything to u they stay looking at there phone an they also told me I would get a 10000 fine for putting that broken battery in there trash an im a police officer i would not recommend this place for anyone

Pe
Review №23

Online service is great. I am in Colorado so cant speak to the location itself. Great stock of Mini Z products.

Ha
Review №24

Took my car there to get fixed walked put spending 300 and guess what still isnt fixed they tell you things that dont need to be repaired need to be repaired never showing up here again

Ja
Review №25

Friendly knowledgeable and helpful staff great selection in store and they have the ability to order just about anything you could need!Definitely a win!!!

Pa
Review №26

Very underwhelming experience with this place, albeit at the recommendation of another hobbyist. Initially I called and spoke with the Madison Heights location, looking to have some LiPo batteries soldered with different connectors. Over the phone, the Madison Heights location advised this Garden City location does the soldering, had the connectors, and could assist me. Having recommendation and assurance over the phone, I took a 45-minute drive to this location. I arrive, they had one guy who could solder, and they were too busy to get to the batteries in the 20-30 minutes I spent standing around. To be fair, they did offer the option to pick up later in the day, but I do not live in the area. I also needed a part for a Traxxas shock, which they recommended the Nankin down the road for Traxxas parts. Ironically enough, another employee here recommended the Madison Heights location for the soldering, which was closer to me - my initial call. I opted to leave with my batteries and Nankin took care of me down the road.

Ke
Review №27

Professional grade radio control mecca. No place like this one

em
Review №28

Helpful staff, clean track, perfect. Will return again and again.

Ja
Review №29

Always helpful people at Excel RC. They will try to help steer you in wherever direction they feel is best suited for what you want. They have a great selection of many different forms of RC. Their 1/24 scale crawler course they are constructing currently is awesome and fairly large!

Sa
Review №30

Excellent place! I recently got into FPV and man they know their stuff. Aaron has been a huge help to me. He has been helping me get through all of the technical issues I’ve had so far!

Ri
Review №31

*Edit*Had an issue with shipping which they rectified immediately. Excellent service! Buy from here!

Zi
Review №32

Best drone shop Ive ever been too! Awesome employees that will go above and beyond to help you out.

Lu
Review №33

Very happy with my experience here. They had a hard to find RC car my son wanted, price was good and I had tracking info within an hour of placing my order. I would without a doubt recommend them.

Ad
Review №34

This place is awesome they have a great selection of drones and rcs if you are looking for one go here they are great....

Na
Review №35

Good customer service. They helped my husband with his DJI Drone. the parts were very inexpensive... the labor charges is what threw me! $12 part and $125 for labor, overall they helped I guess that what counts.

Ke
Review №36

Cool place for RC they have some tracks set up for mini rock crawling, oval track, drifting track and indoor drone cross Ill b going back there

Jo
Review №37

The best customer service around! I am so glad I found an excellent shop to go for all my FpV needs. The guys in the shop are so helpful. I had to drop my quad off for the first time for some repairs I couldn’t get done myself and it is definitely in good hands!!

Tw
Review №38

This place is awesome tons of parts if youre into rc.... Drones redcat .arrma .mini z check it out 😁

Ry
Review №39

Top notch, great people, and helpful!

Nu
Review №40

Unprofessional, unmotivated staff. I’ll never spend another dollar at this place.

de
Review №41

Nice shop, friendly help, loads of parts and kits

sh
Review №42

Great store ...they actually carry fvp drone parts. Great staff

Wo
Review №43

So far I am happy with the place. The staff seemed to be knowledgeable. They helped me a lot. This is a new hobby for me. With a learning curve for me and my daughters. I did buy x3 $20 small drones (and a few other things) to play in the house. And to start practicing before getting a bigger and more advanced one ;-). The only downside is, I tried to register on the website (from my mobile). But I cant log in. I click on forgot password (although Im sure I used the right pw) and email but never got the recovery link. 🤷🏼‍♂️. Also tried to log on to their portal but it said Im not allowed. But that could be only because I havent finished set up my account 🤔. But otherwise Im very happy. Will sort those problems out when I go to Westland again. Hopefully it will be soon....Drones are a good addiction 😎😂😎. Happy with Excel Drones and their staff 👍

ma
Review №44

Best drone store there is becasue its the only one in Michigan! Pretty much they have any part or accessories you need for what ever Race, freestyle, photography, and even the micros. Very knowledgeable staff when it comes to FPV. I was starting the FPV with only knowledge of youtube, when it came to building it they had every part and several options to buy and each had personal experience with it all. And if your into the Tiny Whoop stuff they have every accessory there along with a course to fly sometimes! (the whoop i have picture was all bought from excel rc and nothing is stock)

JR
Review №45

Very friendly staff, clean drift track, all around great place! Will be returning & definitely recommending Excel Drones to all of my friends!

Da
Review №46

Sold me a quadcopter. Gave me one with the wrong tx. I noticed before even leaving the store, then proceeded to tell me I would have to pay a 30% fee on the $200 to get them to exchange it for the right one. Terrible customer service absolutely would not recommend. (Unless you want to spend your money and then get charged an extra fee to get the product you asked for in the first place, after selling you the wrong one)

Ba
Review №47

The best drone, cars, airplane store in the state.

Ad
Review №48

The other reviewers hit the nail on the head. This place opening blows the doors off any other hobby shop. Smart, friendly, helpful and welcoming. Affordable prices and very informative staff. Jeff has sold me a few items already and I will be back for more. Looking forward to doing business with them in the future!

Ke
Review №49

I went into the store and bought a charging device on 7/24/20.I tried to return it that following Monday 7/27/20 to find out that their hours had changed and that they are now closed on Mondays.I then drove back out to the store on Wednesday 7/29/20 to do my return with receipt for an item I used all of one(1) day. I was told that (by who I can only assume was the manager): oh no, you bought that about 2 weeks ago-i even remember when I sold it to you.I show the receipt show the purchase date whereupon I am then told: oh, it dont matter you used it and i cant sell it as new so you cant return it or get a store credit. I am a small store with only 5 employees so I cant be expected to do returns.People, be careful about shopping at this store, if you have any problems with their merchandise it is your problem alone once you walk out that door.If I could give this place less than one (1) star I would.I will be satisfying all my droning needs via Amazon or dji directly in the future.#buyerbeware

Th
Review №50

Both times Ive come in for help, the same guy has helped me, and both times he was incredibly patient and helpful. He was great at making suggestions and giving advice to me as Im new to the hobby, but even went the extra mile when advice about a different RC project I was working on. The selection is surprisingly excellent, and the prices are pretty darn competitive. Best of all, you dont have to wait for shipping! Its a fantastic store and Ill definitely be back!

Da
Review №51

Best drone shop and rc shop in the state.

Al
Review №52

Looking for RC planes !They had lots of Cars !

Za
Review №53

Awesome store, great prices and amazing staff. Dennis and Jeff deserve a special shout out because they were a huge help in building my first racing quad. Im also very appreciative that without knowing much about the hobby, I wasn’t pressured into buying the most expensive items. I’ll definitely be returning. Thanks again

St
Review №54

A wide range of gear for racers or camera drones; every level of real drone you can buy. Prices are pretty much on par with what you can buy over the web, so why wait for delivery from china when you can get it now? An excellent stock of everything.The staff are absolutely great, friendly and helpful. A lot of them fly, themselves, so you are going to get great recommendations if you arent sure what you want, or where you want to go with your flying.

ER
Review №55

Stopped by to get help with an issue I was having with my radio and got expert help! Not only did they f oh x my issue but showed me step by step how he did it! Great place and I will be returning to buy all my drone parts from these guys!

Br
Review №56

Ive bought from these guys 2 times so far. First time was great, but second time I had an issue... I wanted to return some motors I had ordered accidentally (their website has a buy now button for different items on the same page as an item they were out of stock...).Anyway, I tried to contact them via their webpage form, and their helpdesk several times, and no response, over a period of 3 weeks... Im sure my $40 is gone for now. Could be worse.Their shipping is fast, and I got the item that I had ordered (unknowingly). But their customer service is nonexistant, and now Im stuck with motors I have no use for... oh well... If you buy from these guys, keep this in mind.

Ca
Review №57

Didnt have enough money from there entire day in the register to return the items they sold me. None of the items I got from them were able to bind and when asked for help was told we should hang it on a wall because its a wall decoration even though we had bought that drone there less than a week agothey also told us we would have to leave the store or they would call the garden City Police because we didnt come in to spend $1,000 that day we just needed them to do a $20 drop offsoff and came in fifteen minutes before close. IhI to drive back three different times for them to return all of the money and were called multiple names in the process. The employees were rude, standoffish, and arrogant. I would not recommend this store to my worst enemy.

Co
Review №58

Happy to have found this place and Detroit Quads. Looking forward to joining a Sunday freestyle at some bandos!

Jo
Review №59

Great staff, knowledgeable and interested in helping customers find what they need

Ky
Review №60

Could not be happier! Super friendly staff, all of them. Massive selection of almost everything drone and RC that you could need. Did I mention they have a track, and host events?? Remote controlled perfection right around the corner from me. Someone pinch me

SW
Review №61

Good atmosphere professional and courteous people..

Jo
Review №62

I stopped here looking for a replacement part for a drone which they did not have. But they did have an excellent selection of drones ranging and prices from $150 all the way up to 25,000 or more depending upon cameras and other attachments that well fit various drones. The staff was very helpful answer my questions talk a bit. If I was to get seriously into drones I would probably frequent this business a lot more often. Theyre very knowledgeable about their products and its a pretty friendly atmosphere.

Da
Review №63

Great stuff for quads and drones- obviously. They have a lot of inventory which is rare nowadays. They also compete with the prices of the online stores too. Very happy to have Excel here. Good job guys.

Co
Review №64

Nice place, had a ton of stuff, but nothing I needed .

Sc
Review №65

I ordered the wrong Hoodman mount through Walmart.com and tried to cancel the order. I had some issues due to Walmart more than anything. The owner of the shop called me and we worked everything up. Stand up man, thanks!

Mi
Review №66

Stopped by to ask questions and was very pleased. Aaron and Matt were very helpful and I will definitely be visiting again.

An
Review №67

Staff is knowledgeable and very friendly, will go back agian.

gr
Review №68

I used these guys to repair my Inspire II. Very competent, fair, and friendly. I drove 400 miles round trip from Cincinnati and would do it again. Actually, I dont think I would trust anyone but these guys. They know their stuff.

Wa
Review №69

I walked in and approached the first gentleman I saw behind the counter. I explained my needs and he immediately went straight to the $1000 drone, or should I say he pointed across the room at the drone. To much for me! Then he suggested a $600 model again pointing to the said drone. He never stood up and he tried to lead me to believe that entry level is at six bills. I was looking to spend well under two hundred. Everything else is a toy is what he said. I left without a word. I had done my research and what I need is around a hundred bucks. I just need it short term. If it works out, then Ill go big. I was looking for a professional opinion to reinforce my choices. It appears to be a well stocked establishment with classes and training. Its in the neighborhood for me too.

VE
Review №70

Best place to get the newest and hottest drone racing gear. Everything you need to win a race in style. Great prices, super friendly and knowledge staff always willing to help and answer any questions you may have. They make me feel like family. They always have something I want.

Je
Review №71

Been to this location three or four times since just before Christmas time. Plenty of selection and things in stock, they also do repairs as well. Guys working in there are great, have dealt with Dennis (I think thats his name) on most occasions. Hes always helpful, polite and patient when answering questions. Definitely will be frequenting this store in the future.

Je
Review №72

Very helpful and nice. Very informative on radios and the drones will be shopping there more often and picking there brains . Im new to this sport I will give them 5 stars 🤩

Jo
Review №73

If youre new to drones or a seasoned pilot., this is the destination. Highly knowledgeable staff ready to answer your questions. Great feeling when the owner takes time to help you navigate through the process. Highly recommend Excel Drones.

jo
Review №74

Excellent staff and service

Bl
Review №75

Great store with plenty of stock. Sales staff are very knowledgeable but can be a bit shy if you dont know exactly what you want. Pester them and you will get some really solid advice.

Ma
Review №76

Great team. Very knowledgeable

HO
Review №77

Very knowledgeable & friendly staff, lots of items in stock. Its a bit of a drive for myself, but I know theyll get me squared away, worth the drive for me. Keep up the great work Excel!!

Ja
Review №78

Lots in stock. Good prices.

Br
Review №79

This place is the best place in Michigan for Drones! Dennis and Jeff are super knowledgeable when it comes to drones. I came in with a custom quad I had been working on for a couple of years and with frustration never could finish it. I was told to go to Excel Drones. They were able to fix my quad quickly and at a very good cost. Excel Drones got me back in the air! I would highly recommend them!

Es
Review №80

Very nice guys! Edit: So great to have a shop local, that has a great selection of rc drift products. Thank you Fred for taking a chance and helping us grow the hobby!

Aa
Review №81

Excellent place for all your drone and drone accessory needs. Its a small family owned business, and the father and son combo that run the place really show a passion for the product. Great experience all around would definitely recommend.

Jo
Review №82

Great staff and products are priced right. Enjoy the conversations with the other flyers!

Ke
Review №83

Super cool store with lots of drone and FPV equipment. They have a track for flying whoops and the staff was really cool and knowledge. Will be going back again soon!

An
Review №84

It was an overall excellent experience. Fred and Alex were very knowledgable and insightful, and they helped me decide which drone to buy. Its so exciting having a place in the area that mainly focuses on drones. This store has great prices and a huge selection, and I look forward to doing all my drone business with them in the future.

St
Review №85

Really pricey. They seemed disinterested in explaining the product. I wandered around a bit, then learned a bunch from YouTube

Da
Review №86

I cant believe that Dennis guy still works here. He literally laughs at you like youre dumb if you ask a question he knows the answer to. Luckily for me he cant help me, so I can avoid him like the plague. Jeff is the best thing in that store, ask for him if you need help. I would spend more time and money here if Dennis wasnt around.

Mi
Review №87

Very knowledgeable and helpful people for this fast moving, complicated hobby. I wouldve given up long ago if it wasnt for their helpful staff.

Da
Review №88

I had some issues with a repaired quad with the company and thought they took me for a ride, but after talking to the owner of this company we were able to resolve the problems I had with repairs and some of his employees. I do hope he takes extra steps to insure this problem does not happen to another customer. If you do have issues with anybody at this company talk to the owner directly, he is very fair and understanding.

mf
Review №89

First time in the store I was like a kid in a candy store Jeff is the best he was so cool nice and professional I dont know the black gentlemans name but he was super smooth and cool I bought two batteries came in next day and now Im having a new quad build I have no problem spending money in Excel I love them just wish I had info on training classes cause I just recently got into this hobby

Jo
Review №90

For being an amateur in the Drone World. They were very helpful with all my questions very polite. Also had a vast selection of parts and accessories.

Ch
Review №91

Great place for rc parts. Very knowledgeable staff and super friendly!! Definitely recommend if you are looking for rc stuff. They even have indoor tracks to race on.

Ri
Review №92

Cool place to grab some fpv drone stuff. Not a lot of the latest fpv gear but they got all the propellers and tons of little replacements. Prices are pretty much the same as buying online.

An
Review №93

All depends on who helps you, but if you get the right person, it’s great! They carry an awesome selection of FPV stuff and almost everything DJI offers. It’s great having this place around. It’s definitely been worth the drive down there for me.

Ed
Review №94

Bought a used drone from them worked for a day and then stopped working...started smelling like smoke. I went in and they said they couldn’t help me... all sales are final on all used items sign wasn’t around the used items...read the fine print because they will screw you! I purchased 3 other drones from them too. The customer service sucks

Mc
Review №95

Great staff very knowledgeable on all aspects of the drone industry

Da
Review №96

Great hobby shop friendly sales staff

Da
Review №97

I have gone to the store 2 times now it is a hour away from my home but the trip is worth it they specialize in multimotors/ drones .the staff is great and take the time to answer all your questions.and even let me try out a small quad in store to compare battery life to a unit I had already.i spoke with the owner the first time I went and he wants to have the best products like batterys motors props etc that hold up and meet specs that customers want .I will definitely be returning to the store when I get my large Ariel photography drone.

Ry
Review №98

Everything I asked about that they had models on the floor for was discontinued super frustrating walking into a store that displays cool products your not able to buy.

Al
Review №99

Unlike the big box stores or Amazon, these people know the stuff they sell and are quite helpful. They also dont seem afraid to say when they dont know something.

Mi
Review №100

Poor experience turned into good follow up.--- Initial Experience ---Poor communication. I ordered a part that would fix a grounded drone I use for business. 20 days later Im back at square 1. I ordered the part online, my credit card was charged immediately, and I received an automated order confirmation but nothing further. Asked for status update after 8 days and heard nothing. Asked again at 20 days and finally received a response. They indicated that they had initiated a refund that morning... another missed opportunity to communicate status to me.--- Update ---Excel Drones followed up with me and I do get the feeling that this was a rare error by Excel Drones exacerbated by a mixup by DJI. The person I spoke to seemed to take a great deal of time researching the root cause of the problem and adjusting to help prevent it from happening again. I will give them another shot in the future.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:1858 Middlebelt Rd, Garden City, MI 48135, United States
  • Site:http://excelrc.com/
  • Phone:+1 734-956-5223
Categories
  • Camera repair shop
  • Aerial photographer
  • Aerial sports center
  • Hobby store
  • Camera store
  • Electronics store
  • Video camera repair service
  • Video equipment repair service
  • Video production service
  • Wedding photographer
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–7PM
  • Friday:11AM–5PM
  • Saturday:Closed
  • Sunday:10AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations